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Rohan Niraula

BUFFALO METROPOLITAN FEDERAL CREDIT UNION

Spearheaded companywide Cybersecurity reports- Reports took into consideration: 
•	Cybersecurity Assessment-test for IT vulnerabilities for entire organizations Data
•	Social Engineering- Tested individuals at Credit Union to divulge confidential or personal information that may be used for fraudulent purposes-followed up with individuals to educate 
•	Penetration Test- Predetermined IP address were tested to see if network could be compromised  
•	Created  & Implemented Cybersecurity Training seminar-produced documents on Social Engineering and arranged company-wide meeting 
In charge of all Data Processing (Applications below)
•	ACH Clearinghouse Processing
•	Vantiv VIP Solutions & Direct (credit/debit card processing) 
•	Flex/Juice-core software processing application
•	File Zilla-importing and transferring files
•	Alloya Payment processing 
•In charge of multiple servers (Windows Server 2008 R2 Standard & Windows Server 2012)
Responsible for entire Credit Union’s IT infrastructure ($100 mil in assets)
Instituted build/maintenance of new Server for Credit/Debit Card processing
•Daily/Weekly Tape physical backup (secured in Fire Safe) of Servers & Core applications
•Monitoring and changes for SilverSky/Veritas Technologies Firewall
•Manage entire Phone and Cameras for facility 
•Managed Symantec Enterprise Console (Virus/Malware protection)
•Implemented Disaster Recovery plans

Senior System Administrator

First Niagara Bank

•Expertise and in Operating Systems (XP, Win 7, Win 10)
 •Working knowledge of Cybersecurity methods, cybersecurity monitoring, troubleshooting of Cybersecurity incidents and resolution of those issues 
•	Supported:
•	Cybersecurity- vulnerabilities for entire organizations Data
•	Servers 
•	Desktops 
•	Printers 
•	LAN / WAN Network
•	 Routers & Switches 
•	 Data Center and corporate infrastructure 
Applications supported:
•     Advanced Active Directory
•	SCCM 
•	Microsoft Exchange 
•	Microsoft Server 
•	Microsoft File & Storage Devices 
•	DNS 
•	VMware 
•	Citrix 
•	Oracle
•	SolarWinds
• (SME) Subject Matter Expert in Information Security and Auditing procedures
•Windows 7 migration for entire organization -troubleshooting of installation
•In depth diagnostic trouble-shooting, identifying root causes and documenting problem resolutions to a Knowledge Base article 
•Engaged with outside vendors- constant adding of enhancements to vendor services
•Producing detailed knowledge base (KB) articles and ongoing Training manuals for Technical support agents
•Proficient with ServiceNow Enterprise cloud based ticketing system and HEAT Ticketing System
•Instructed in procedures for new and existing IT software applications for 6000+ users   
•Constant follow-up with internal and external users to update them on new and existing IT software applications
•Data Center Operations experience- Monitoring, Problem Escalation, Job Scheduling
•IBM Mainframe/Unisys
•Attachmate 
•OpCon
•Tape management services
•Creation of Service Desk/Data Center knowledge base (KB) procedures and instructions

Senior Systems Engineer/Data Center

SUMMARY:
I have a proven track record of problem solving and using my professional knowledge, my broad IT skills and my extensive experience to interpret and apply industry standard Cybersecurity requirements. To institute regulatory best practices to all aspects of Data. Passionate about assisting companies with IT issues relating to: 
•	Cybersecurity requirements to protect the integrity of Networks, Programs and Data from any attacks, damage or unauthorized access 
•	The use  of industry standards & Regulatory requirements  to keep all Data Safe, Secure, and Encrypted 
•	Use of detailed Software applications for Productivity  
•	Ongoing Training on industries best practices on all aspects of CyberSecurity 
•	The producing of KB’s (Knowledge Based) articles to be used for reference, instructions and guidance

AREAS OF EXPERTISE: 
Advanced High Level Technical Problem Solving and Critical thinking skills relating to Cybersecurity & Data
Goal oriented to get tasks accomplished daily
In depth detailed understanding of IT software and hardware 
Very broad IT skills in Information Technology
Ability to Multi-task many projects at the same time
Attention to detail and the ability to follow through on multiple projects through completion

Buffalo Metropolitan Federal Credit Union, Buffalo, NY
Spearheaded companywide Cybersecurity reports- Reports took into consideration: 
•	Cybersecurity Assessment-test for IT vulnerabilities for entire organizations Data
•	Social Engineering- Tested individuals at Credit Union to divulge confidential or personal information that may be used for fraudulent purposes-followed up with individuals to educate 
•	Penetration Test- Predetermined IP address were tested to see if network could be compromised  
•	Created  & Implemented Cybersecurity Training seminar-produced documents on Social Engineering and arranged company-wide meeting 


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Rohan Niraula

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