Berca Carrier Indonesia, PT

Leading Green Buildings Revolution in Indonesia. On a mission to help buildings save energy. 
Air-Conditioning constitutes highest energy consumption in any commercial building AKA “Low-Hanging Fruit”

Manage, Execute & Strategize HVAC Business across Light Commercial & Commercial products for Carrier & Toshiba Brand’s for Indonesia Region. 

Key Accomplishments:

1. Strategic Planning and Execution:

Devised a comprehensive growth strategy that aligned with the company's vision and market dynamics.
Implemented key performance indicators (KPIs) to measure progress and ensure continuous improvement.

2. Market Expansion:

Identified and capitalized on emerging market opportunities, resulting in a significant increase in the company's market share.
Formulated and executed successful market penetration strategies.

3. Revenue Enhancement:

Led cross-functional teams in optimizing sales and marketing efforts, resulting in a substantial revenue boost.
Established and nurtured strategic partnerships and alliances to drive additional revenue streams.

4. Team Leadership:

Built and managed a high-performing business development team, fostering a culture of innovation and accountability.
Mentored and coached team members to develop their skills and exceed targets.

5. Client Relationship Management:

Cultivated and maintained strong client relationships, resulting in increased client retention and referrals.
Ensured the delivery of exceptional customer service and satisfaction.

6. Adaptation and Innovation:

Demonstrated agility in adapting to changing market conditions and industry trends.
Introduced innovative solutions and technologies to enhance the company's competitive edge.

Business & Strategy Leader

Formulated decisive product strategy for Light commercial operations in Indonesia, constructed a channel development program to achieve both short & long term business goals

Responsible for P&L for light commercial product portfolio, leading business strategy execution and assembling the team to drive value generation in the business

Developed a ‘One Stop Solution’ business platform to build synergy across all functions to achieve business goals

Maintained constant awareness of markets, technology trends and opportunities within the market, recognizing trends to incorporate appropriate actions and strategies to further grow the market share

Sales Manager

Carrier Corporation

Managed distribution channels & Project Sales Business in Indonesia for Toshiba Carrier Light Commercial Products

Provide strategic 5 year plan for the light commercial business expansion in the region to the senior management with regular monitoring on the action plans

Developed a strong partnership with the channel partners to optimize processes and support the growth initiatives for the region

Business Development in South-East Asia, focused on VRF product strategy & industry technology trends

Designated VRF Product Specialist, responsible to formulate the project pricing & technical training  support plan for ongoing light commercial projects in Singapore.

Regional Export Sales Engineer

Credit Suisse

Development and Implementation lead of the One Bank Relationship Management Dashboard for senior management.

One Bank RM Dashboard served as a platform for the senior management(Directors and MDR’s) to share resources about their project across various divisions like Investment banking, Private banking and Asset management.

Summer Analyst

Gerber Scientific Inc.

Formulation of the new pricing policy for their products based on previous year’s pricing for regions like UAE, Mexico and Thailand.

Liaising with their major customers in the Middle-East region regarding the new procurement policies of the company.

Summer Internship

🌿 Passionate Sustainability Advocate: With a deep-seated passion for sustainability, I am dedicated to driving positive change for both humanity and the planet.
  
👨🏻‍💻 Proficient Sales Leader: Leveraging my extensive experience as a proficient sales leader, I have consistently achieved exceptional results through innovative team management and strategic approaches.

🌟 Natural Motivator: As a leader, I excel in motivating and empowering others to reach their full potential. I am always on the lookout for opportunities to create a positive influence within my team and organization.

🌏 Multicultural Background: Born in India, lived in Singapore, and currently based in Indonesia, I possess a distinctive skill set for adeptly managing diverse teams. My multicultural exposure has honed my ability to understand and lead people from various backgrounds, bolstering my proficiency in people management within professional contexts.

🏔 “My mission is to empower and enlighten others to embrace Health & Sustainability. Creating a ripple effect of positive change for humans and the planet.”

🤝 Catalyst for Change: I believe, together we can be catalysts for a Healthier, more Sustainable future. Let's make a difference today!

Pulkit Agarwal

A&W Food Services of Canada Inc.

Strategy manager for the company’s forward looking strategy

Responsible for the financial health and success of A&W’s national Urban & Mall business. Executing strategies to improve guest experience , marketing and operations of the business.

Strategy & Operations

Business Manager ( Ontario )

Shiaz Foods ( Multi Unit A&W franchisee )

Multi Unit Franchisee of A&W Canada

•	Lead the implementation of a profit improvement plan resulting in a 1% improvement in food cost variance and an overall reduction of 1%, resulting in food cost saving of $100K.

•	 Introduced an overall company structure with clear assignment of roles & responsibilities with structured employee reviews. 

•	Overhauled the compensation plan for restaurant managers introducing a bonus plan based on key performance indicators.

•	Worked closely with A&W head office and contractors to coordinate the renovation of an existing restaurant and construction of a new Urban restaurant in Toronto.

•	Introduced a weekly performance dashboard which tracks key performance indicators and a weekly video conference with restaurant managers.

Director Of Operations

Station Bar & Kitchen

•	Oversaw the transition of the business from a Café to a Bar & Kitchen concept, expanding the food and drinks offering.

•	 Launched the first Keto menu in Toronto to serve the needs for consumers looking for Low carb food and drink options. Widely lauded by the Toronto news media as the best Keto restaurant.

•	Developed a robust revenue growth strategy which included organizing live interactive events featuring local artists and musicians. Created a hub for hosting meetups, arts and craft events such as paintnite, book clubs, networking events. 

•	Successfully acquired a new patio license and managed the creation of a patio adding 30 seats and creating a new revenue stream for the summer season.

•	Redesigned the patio for greater curb appeal with a custom made mural, water feature as well as metal art and sculptures.

•	Lead the creation and implementation of an operating system for food safety, restaurant cleanliness, inventory and ordering.

Co-owner

•	Researched the urban business opportunities for A&W, identified critical success factors and guest traffic drivers to improve site selection.  

•	Successfully site selected, negotiated leases for multiple Urban A&W restaurants which exceeded their sales targets.

•	Studied and identified target neighborhoods to develop A&W’s market development plan to open 10 new Urban restaurants every year.

•	Engaged with landlords and brokers on shortlisted sites to create a steady pipeline of prospective sites in various stages of negotiation.

•	Conducted site presentations of shortlisted sites to prospective franchisees.

Real Estate Manager - Ontario ,

•	Managed the Multi-Unit Franchisee business for A&W in Northern Alberta with 58 restaurants and sales over $80 million.

•	 Supervised the opening of 6 new restaurants in Edmonton. 

•	Launched the strategy to transition the Edmonton restaurants to being open 24 hours. 

•	Completed 16 restaurant renovations in the business unit to improve facilities.

•	 Implemented profit improvement plans in restaurants to achieve food cost, labour cost and gross margin targets, ensuring overall business unit gross margin of over 30%.

•	 Improved guest experience in the business unit as measured by guest feedback scores, service time and brand compliance scores on operational audits. 

•	Coordinated regional marketing initiatives in Northern Alberta including Facebook campaigns, direct mail coupons and breakfast promotions aimed at growing same store sales.

Business Manager - Multi Unit (Alberta)

•	Managed the single unit franchisee business for A&W in Saskatchewan with 27 restaurants and sales of over $40 million. 

•	Oversaw the completion of 9 full restaurant renovations in rural Saskatchewan.

•	 Undertook extensive operational training of restaurant managers to ensure operational excellence and brand compliance in the business unit. 

•	Improved same store sales growth by 3% with a combination of improved operations, renovations, and marketing. 

•	First business manager to successfully use Facebook marketing in Saskatchewan to promote newly renovated restaurants and featured promotions.

Business Manager - Saskatchewan

Savenine Clothing Company

•	Established a new textile manufacturing business with first year gross revenue of over $ 500,000 

•	Worked with United Colors of Benetton as a key client and managed the successful completion of a contract manufacturing order of 12,000 jackets and 32,000 T-shirts

•	Managed end–to-end factory operations, including procurement of raw materials, design development and production planning with constant client liaison to ensure flawless execution

•	Conducted regular financial and budget analysis to monitor operational costs impacting the P&L

•	Supervised the recruitment and training of an employee base of 100+ personnel at full capacity

Managing Partner (Start Up)

Invest Toronto

•	Support the development and participate in the execution of Invest Toronto’s research plan; 

•	Identify potential investment leads and opportunities in target international markets;

•	Gather qualitative and quantitative information on emerging markets, analyze this data, and draw conclusions and recommendations from this analysis;

•	Provide input into the presentation format of the research results.

•	Gather qualitative and quantitative information on the City of Toronto, the GTA, Province of Ontario and Canada ;

•	Distill business pertinent facts from government incentive programs and tax codes that would provide Toronto with competitive advantages over peer regions;

Global Markets Researcher

TD Waterhouse

Liase with other financial institutions with the ultimate goal being the expeditious completion of account transfers. 
Perform verification and quality control of transfer documents. 
Ensure accurate input of details to the appropriate system(s). 
Ensure processing and/or follow-up is completed within established Service Levels. 
Ensure document and follow-up processes conform to both corporate and industry standards and regulations. 
Provide statistical accountability of all activity. 
Respond to transfer related inquires received via emails, phone or the ticketing system 
Ensure overall successful customer transfer experience by maintaining or exceeding predetermined service levels. 
Identify areas in the processing work flow where  synergy's can be implemented to gain processing efficiencies.

Operations Officer

Deloitte Consulting

Researched and prepared a report on the organized retail sector in India focussing on challenges being faced by the sector. Conducted a survey on challenges facing the leading 100 retailers in aid of the report. Assisted with initial client engagements to attract consulting business.

Strategy & Operations Intern

Experienced management professional skilled in Restaurant Operations, Real Estate Site Selection, Business Planning, Market Research, Leadership, and Marketing.

taplio

The Battle

Pulkit Agarwal

Sagar Kukreja

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