► Competencies
- Experienced in diagnosing, treating and preventing multiple complex chronic medical and mental conditions towards improving the quality of life in older people.
- Well versed in managing an array of geriatric syndromes including frailty, sarcopenia, functional decline, falls, incontinence, malnutrition, cognitive impairment, mobility and balance, osteoporosis, osteoarthritis and polypharmacy.
- Special interest in stroke, stroke rehabilitation, nutrition and sacropenia 

► Characteristics
- Skilled in forging effective collaboration with multi-disciplined allied health specialists.
- Adept in identifying and implementing improvement initiatives to enhance healthcare delivery quality and reduce waiting time.
- Able to perform under pressure and fully committed in taking on new challenges.

SPECIALTY: Geriatric Care | Patient Screening | Allied Healthcare Mobilization | Multi-discipline Collaboration | Geriatric Team Setup | Geriatric Assessment | Continuous Medical Education | Process Improvement | Knowledge Sharing

Quah Yao

Most businesses don’t have a lead problem.
They have a conversion, trust, and positioning problem.

I help tech businesses, SMEs, and high-ticket service providers turn marketing spend into a predictable, revenue-generating sales pipeline by fixing how they position, communicate, and convert, supported by automation and AI.

When this works, marketing stops feeling expensive and uncertain.
Teams gain clarity. Execution stops being guesswork.
Sales conversations feel natural, not forced.

After 15+ years across healthcare, real estate, education, performance marketing, and B2B consulting, one pattern is clear:

👉 Ads and content fail when the story is weak
👉 Sales struggles when marketing creates attention, but not confidence

What changes when we work together:
• Clear positioning for better conversion
• Resources used efficiently instead of scattered across tactics
• Marketing that generates **revenue**, not just leads
• Modern, consultative selling that matches how buyers decide today
• Less ghosting, less price resistance
• Better customer experience = retention and recurring revenue

My work focuses on building a marketing-to-sales ecosystem:
• Story-driven positioning and messaging
• Content and paid ads ecosystem
• CRM + WhatsApp + Consultative selling + Automation

I work with businesses through:
• Fractional CMO services
• HRDC-claimable training programs 

Results so far:
• $30M+ in personal sales
• Up to 26X ROAS and $5M/month revenue
• 1,000+ professionals trained

If you believe marketing should build trust, brand value, and long-term sales, you’re in the right place.

📩 Book a free 15-min strategy session for a complimentary 30-min marketing & conversion audit:
[https://cal.com/stephanielam/30min](https://cal.com/stephanielam/30min)

—

I didn’t learn sales and marketing from trends or playbooks.
I learned it through real life.

I started working at 13 in retail and customer service, which shaped how I see selling early: people don’t choose the loudest brand - they choose what feels clear, credible, and trustworthy.

I later worked in marketing research with the Sarawak state government, helping sales teams win international business events through strategy and positioning. I then spent 10 years in pharmaceutical sales and marketing with Fortune 500 companies, where ethics and customer success were non-negotiable.

Moving into real estate and performance marketing later showed me why many businesses struggle today: weak positioning, outdated selling skills, and disconnected systems.

That gap is exactly what I help businesses close.

Stephanie 蓝梦云

I used to think mentoring was just…“haiya, sit down, see resume and talk only… how much impact can that really have?”
Then I realised something.

Sometimes a 1–2 hour conversation changes someone’s direction more than a course ever could.

and then..
The thank-you notes.
The “I got the job!” messages.
The friendships that stayed.

A few hours of listening and safe space can change how someone sees themselves.

Clarity and courage follow.

Sometimes the impact only shows up years later. Sometimes it's not not knowing what to do but finally have the courage to take step 1.

It reminded me - maybe our job isn’t to talk/nag more.
Maybe it’s to listen more.

We never really know how far a small pebble can ripple.
Help one person show up better… and collectively, we all rise.

This February, I’ll be volunteering as a mentor at the Talentbank Career Fair.

If you’re a fresh grad (or know one) who wants to stand out strategically - come say hi. Happy to help.

♻️ Share this so this career fair reaches more who needs it!

p/s: last year I had the opportunity to meet sarawakians, east malaysians who flew in just to attend... this is one of the reasons that kept me going.. 💪 

it's also what led me to train fresh grads from Swinburne and MBA scholars from INSEAD across 3 countries on personal branding and professional positioning. 

Never too small to make a difference! #payingitforward for my unsung mentors! 💪

Stephanie Lam 蓝梦云

Fractional CMO-CRO: Build Revenue Engine with H-Ai + Marketing System for Healthcare,Education,Tech,Real Estate,Services •26XROAs•Award-Winning F500 Sales | Linkedin Mentor | Humanising Business newsletter✍️

I enjoy my work and the satisfaction of seeing people grow and numbers grow.. but also realised the nuances:

It’s different to be able to do what you do
And to be able to teach others effectively..

It’s like being good in what you do and 

growing your business are two very very different matter as well. 

What a journey 🙏 

Like the saying goes..running your own business is the best personal development course you can ever enrol yourself in. (Second is relationships 😆)

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Was digesting a much talked about podcast episode of Alex Hormozi and Tony Robbins.

I didn’t want to hear other people’s takes first.
Just wanted to sit with it myself.

And then it clicked.

The difference between working from duty vs purpose.
Push vs pull.

I don’t want to only “get it” when I’m older.

Because feeling alive in what we do matters. (I’m a ENFP 😆)

You see people with rank, wealth, status…
yet still feeling empty inside. They’d do all kind of 💩 and self sabo.

Lately, I’ve been observing my golf coach.

He works harder than most younger folks.
Clocking 9-10 hours a day when most people his age have retired.

The Malaysian heat 🌞 is no joke.
But he still shows up. Rain or shine.
Still patiently teaching - kids to adults.

Then one day, he showed me his students’ medals 🥇

The smile on his face…

Pure joy. So contagious ✨

And I finally got it.

He’s not pushing himself to work.
(You know that feeling? The micro fatigue feeling when we reluctantly get out of bed everyday?) 

He’s being pulled 👈

By purpose.
By meaning.
By seeing others grow.

It made me reflect…

Why do we depend so much on push motivation?
(Talks, ra-ra goal settings - set and forget, chicken soup for the soul to self soothe etc) 

Even the biggest hustlers (Alex himself) talk about the grind and the burn (emptiness, numbness even when achieving wealth goal).

But why force it?

Why chase external pressure
when we can find an internal pull?

Because when something truly pulls you…

You don’t need pushing.

You just show up.

And maybe that’s the kind of legacy that lasts for generations.

I wana be that kind of guide too 🥹

What’s pulling you?

I get this a lot - Steph, you’re a nerd 😌 yes I am. Despite navigating some depressing phase due to facing difficulty with ad account.. happy to see clients getting good results still. 

My belief is simple: to get better results from marketing spend.. 

✔️healthy amount of risks and testing new creative angle and offer helps with increasing upside 

✔️can’t keep on doing things the same old way - especially in MARKETING 

✔️ offer must match the way your best client make decision

✔️ experience in sales matter - understanding your customer psychology helps in running winning campaigns with actual ROI 

✔️ study metrics that matter - not all metrics matter! Tracking conversion matters 🌟

🙌 Collaboration between sales and marketing + the leader is the UTMOST important for results to show and grow. 

Sadly, a lot of time, uncollaborative founders / leaders can hinder better growth. There’s only so much we can do if leaders are not willing to grow or are pessimistic or passive. 

☕️ What will you experiment with this season? 

Ps: education niche. Happy to work with impact driven leaders and niches who know they can do so much more and better ✨

#highticketsalessystem #realestate #tech #education #healthcare

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#thankful A great reminder to continue being intentional in creating content and sharing insights that matter, that uplifts.. I'm not a "creator" but I'd love to be of value.

🌟Choosing the right platform matters too.. 

My kind of content may not work well on IG/Meta (never intentionally build it and I don't have the bandwidth for so many platforms) - my Linkedin here is 7-8 times bigger..

🌟 Go where your brilliance is needed and celebrated.

There's no BEST platform for everyone.

Keep experimenting, learning, improving..

⭐ Not every content is measured by likes..

Some of the impact can come very much later... 

🌟where someone said "thanks, your content helped me gain clarity"
"thanks, your content was insightful"
"thanks, we managed to improve our CPL by 60% thanks to your sharing"

Not all impact is instant and loud. 

Keep doing and being you. 

🌟Every B2B sales and also high ticket services need to show up here on Linkedin - no matter the naysayers. I wouldn't be able to grow my business and connect with clients (some beyond my wildest dreams) if not because of Linkedin.

But show up strategically. Connect mindfully and 
lead with value and giver mindset. 

#everydayisday1 #sharefromtheheart #heartselling
#linkedin #contentmarketing

Thanks for the rewind! Clarity and Momentum to continue on

On Embracinng Your Unique Journey, Experience = Your Edge 

3 folks going after a project

All 3 have the same skills and competencies

But what differentiates them? 

Relevant experience and relatability to the project’s industry. 

Knowing the nooks and crooks that are under the radar - things you only know if you had your head banged on walls. 

🌟 Be thankful if you get to experience a varieties of things / industries / projects in this life time. Who knows It can be your edge.

Old way of thinking : you shining object syndrome for not able to stick to one thing 

New way of thinking : T-shaped mastery = relevancy

Ever feel like you’re doing a lot of marketing…
More content
More ads
More effort
But sales don’t move?
It’s not because you’re bad at marketing.
You’re probably selling too early.
Explained the psychology + framework here ↓

#fractionalcmo #2026marketingsystem
#revops #salesprocess

Most businesses treat every ad and piece of content like a sales pitch. It's not hard to imagine..behind every ads and content is an eager seller craz

Open article: Mic Drop: Not every ads and content is to sell - this mistake is costing you money and missed revenue by Stephanie Lam 蓝梦云 • 9 min read

Mic Drop: Not every ads and content is to sell - this mistake is costing you money and missed revenue

Past year's participant asked "are you not gona organise this year?"
okay, here it is... 😊 
from an experimental workshop to happy feedbacks from participant.

Stephanie Lam 蓝梦云, Fozia Amanulla and 3 other connections attending

View event: FROM CONVICTION TO CONSISTENT ACTION: 2026 INTENTION SETTING WORKSHOP

FROM CONVICTION TO CONSISTENT ACTION: 2026 INTENTION SETTING WORKSHOP

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