Website copy, blog posts, case studies, and landing pages. If it lives on a website, I write it.

Schedule a call with the link in my header.

Website Copywriter

Del Valle Independent School District

•	Developed students’ skills in reading and writing with engaging ELA lessons.
•	Assessed student growth and used data to make informed decisions about programming. 
•	Built a collaborative community of learners through facilitating team building activities and lessons on growth mindset, mindfulness and self-management skills.

Elementary Teacher

Bristol Public Schools

•	Managed a caseload of 11 students with diverse needs and academic/social/behavioral goals.
•	Designed and implemented a comprehensive behavior support program for elementary students and delegated goals and action steps to 3 staff members. 
•	Facilitated student growth meetings to share data and make informed decisions with team members.
•	Developed and improved upon Individualized Education Plans and Behavior Intervention Plans.

Special Education Teacher

Let’s rewrite your website | website copywriter for service providers & B2B businesses | are your web words working?

Has it been a while since you last updated your website? 

Time to look it over and run it through a few questions:

✅ Is everything up-to-date?
✅ Is what you do crystal clear?
✅ Does it show your credibility?
✅ Does it speak your clients’ language?
✅ Does it uniquely position you in your market?
✅ Is it bringing in solid, qualified leads on repeat?

Do we have 6 resounding yes’s, or are you paying to host a website that’s doing nothing for your business?

If it’s the latter, let’s fix that.

👋 I’m Rachel. I help service-based business owners go from “My website is kind of embarrassing and I don't want anyone to see it.” ➡️ “My website is so good, even I want to work with me.” I help with:

✔️ concise website copy, case studies, and blogs
✔️ SEO copy including meta titles & meta descriptions
✔️ messaging and positioning support 

Hear what a client had to say:

"I felt stressed for years about taking a chance on making an investment in my website. I've interviewed so many people but it never felt quite right. Then I met Rachel and I felt like I was truly being heard. Working with Rachel transformed my website and the way I think about my business... A testimonial won't do her true justice so if you are on the fence, call me so I can push you in her direction."

- Alex Sunshine, Founder of Rising Suns Agency

Send me a DM to check availability and book a time to meet.

P.S. I promise no hard pitching. We keep it weird in Austin, but not that weird.

Rachel Ciervo

Modern Health

Specializing in day-to-day technical and logistical support for a global network of mental healthcare providers. 
-Timely responses to all provider support inquiries
-Cross-functional collaboration on projects and workflows
-Educating providers with additional knowledge to enhance their care with clients

Provider Experience Associate

zaidamarston.com

Reclaim your time and focus on growing your business, not your to-do list. 

I'm a content writer partnering with small business owners, entrepreneurs, and creatives to minimize their daily workload. I write so you don't have to. 

Experience: Healthnews.com, TechTarget,  U.S. News 360 Reviews, History-Computer, The Happiness Function, The Wright Pet Sitter 
Ghostwriter for: MindBodyGreen, Zola, Charlie Health, Practice, Viridiana Wilson Photography, Juice

Portfolio: www.zaidamarston.com
Contact: hello@zaidamarston.com

Content Writer

-Manage appointment scheduling for members and providers. 
-Effectively communicate with patients via phone and chat, leading with empathy and understanding. 
-Assist with specialty external referrals, prescription inquiries, and imaging orders.
-Triage escalations while working cross-functionally with teams to provide timely solutions. 
-Maintains 90% average of team KPIs and QA expectations.

Care Coordinator

Path

-Wrote training decks, workflow documents, and scripted templates.
-Managed and scheduled appointments and assisted with insurance verification.
-Successfully piloted and trained a team of 40+ members on new operations tools and workflows.
-Maintained 65+% average of team KPI and 95+% QA expectations.

Patient Support Representative

CaptionCall

-Facilitated FCC compliant phone call dictations for hearing impaired customers.
-Successfully trained on Dragon Dictation software.

Captioning Agent

Risha Dee Films

-Wrote two spoken word poems for miniseries, "Episode Six: June" and "Episode Eight: August."
-Provided voice over recording of poem, "Episode Six: June."

Spoken Word Poet, Voice Over Artist

Clusterfu Art

-Wrote long-form spoken word poem based on a series of promotional photos.
-Provided voice over recording of poem as voice over for the promotional video.

AMDA College and Conservatory of the Performing Arts

-Wrote, edited, and revised a short film script as part of the Short Films class, "Mind Ya Business."
-Script was hand selected to be produced and filmed.

Script Writer

Participated in open house, audition, and student orientation events for potential and incoming students and families.

Student Ambassador

-Wrote, produced, and directed a one-act stage show for the Student Vision Project, "Universal Children."
-Designed the set and lighting elements for the production.
-Worked collaboratively with a faculty-mentor throughout the duration of the project.
-Facilitated materials for props, costumes, set dressing, and show music.
-Designed and distributed marketing and promotional material.

Student Director

-Wrote, produced, and directed a one-act stage show for the Project 15 student project, "Halfway There."
-Designed the set and lighting elements for the production.
-Worked collaboratively with a faculty-mentor throughout the duration of the project.
-Facilitated materials for props, costumes, set dressing, and show music.
-Designed and distributed marketing and promotional material.

Freelance Writer for Wedding, Arts & Culture, Lifestyle, Health, and Wellness Brands // Mental Healthcare Support Specialist

Aloha! I'm Zaida, a virtual assistant with content writing expertise. 

I partner with small business owners, entrepreneurs, and creatives to tackle their to-do lists and free up precious time in their weekly schedules. I handle all those tedious tasks so you don't have to.

Not every business owner loves spreadsheets, color coding, and file organizing. Thankfully, this is right up my alley! 

I also provide specialty VA content writing services like blog writing, content repurposing, and social media content. With creative writing and content writing experience, I combine narrative storytelling with value-based content to help share your industry expertise and connect with your audience. 

Together we'll work on building your content library, establishing yourself as an expert in your field, and converting those leads into clients and customers. 

Portfolio: www.zaidamarston.com

Experience includes: health and wellness, mental healthcare, integrative health, women's and men's health, pet care, wedding, photography, tech, and B2B SaaS.

Testimonials from Clients:
"When I talked to Zaida she completely gave me the confidence that my investment was in the best hands!! She made sure I understood what the world of blogging was like. The first blog she wrote blew me away. The SEO keywords and details she added of my work were on point. I booked clients from the blogs she wrote! Zaida is amazing and has positively impacted my business!" - Viridiana Wilson, Founder of Viridiana Wilson Photography

"Zaida is everything you could want in a writer. She's communicative, enthusiastic, professional, creative, and attentive to detail. She goes above and beyond in everything she does. Zaida is also trained in search engine optimization and content marketing strategy, so she can not only write beautifully for your business, but she can offer the strategy lens that helps your brand grow, increase sales, and convert your followers into clients. I highly recommend her to any business looking for a reliable, talented content partner!" -Jessica Johnson, Founder of Buzzworthy Content

taplio

The Battle

Rachel Ciervo

Zaida Marston

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?