EZOFIS

At EZOFIS, I lead our efforts in revolutionizing business process management through our state-of-the-art, low-code workflow automation and document management solutions. We are dedicated to enhancing operational efficiency and providing scalable solutions that adapt to the unique needs of businesses across various sectors. Our innovative platform simplifies complex workflows and document management, offering a level of customization that sets us apart in a competitive market.

Under my leadership, we navigate the rapidly growing field of low-code workflow automation, positioning EZOFIS not only as a competitor but as a dominant player, especially noted for our deep customization capabilities in document management systems. We have successfully differentiated ourselves from other key players by focusing on providing tailored, industry-specific solutions.

My role involves strategically driving product development and fostering partnerships that amplify our reach and impact. I am committed to leveraging our advanced technological capabilities to help businesses transform their operational models, ensuring higher productivity, efficiency, and compliance. I invite industry peers and companies interested in changing their processes to connect and explore how our solutions can meet your needs. Join us in redefining the landscape of business process management. For a detailed walkthrough of our platform, schedule a demonstration at Request for Demo.

Director - Global Services & Analytics

General Assembly Canada

Data Science Fellow

Canon Canada

Achievements:
1. Won the 2020 Canon Presidents Club Award for achieving above 120 % of the target for six months.
2. Four promotions in 3 years at Canon Canada

->Developed new mid-size accounts and grew the company's presence in base accounts as a Corporate Account Representative.

->Utilized a new and adaptive way of working that provided flexibility in the workforce while maintaining operational readiness by blending remote and in-office work.

->Achieved and exceeded sales quotas.

->Built solution-based relationships with clients to drive customer satisfaction.
Conducted research on accounts, understood customer short and long-term needs and forecasted business opportunities.

->Stayed current on company and competitor products, pricing and solutions.

->Coordinated pre and post-sales support to customers in assigned territory.
Completed sales documentation and facilitated delivery of products.

->Promoted company image and products at business-related events.

->Prepared and submitted internal reports and account profiles as required.

->Utilized Workstyle Program to balance structure and sociability with independence and flexibility.

Sr. Business Development Professional 

Sr Business Development Consultant

Sr Business Development Specialist

Business Development Specialist

Business Development Associate

Greenwich Associates

Customer Experience Representative (Part-Time)

airtel

-> Achieved Monthly Acquisition Targets Gross and Net as a role holder, responsible for ensuring target achievement in both Gross and Net targets on SaaS Solutions/ Cloud Solutions/ Enterprise Internet penetration/Airtel Payments Bank.

-> Maintained Quality of acquisitions by ensuring that along with the target the quality of acquisition is also maintained. As channel partners were on a clawback policy, the quality of acquisition was essential to keep the channel profitable.

-> Ensured the channel had the correct infrastructure and maintained it by ensuring that the channel maintained and retained the required infrastructure manpower, back-office processes, and place of operation were maintained. Ensured all rules and operational procedures were being followed.
Maintained and reported all reports on time and ensured accuracy by ensuring that all reports and data were reported/sent on time. Was responsible for the accuracy of the data.

-> Ensured smooth flow of application and process and was in constant touch with other departments (Credit / FA) etc by ensuring that the channel was able to operate smoothly and being the important link to ensure all channel grievances were resolved. Ensured that was in constant touch with other departments such as Credit, FAQ, Activations, and commercials for all channels and business requirements.

->Ensured Financial Dimensions by ensuring that the claims were sent on time and that the claims were accurate and checked before sending.

->Demonstrated Key Competencies such as Commercial Acumen, Partner & Ecosystem Management, Key Account Planning & Management, Executive Presence, Voice Products and Schemes Knowledge, Team Management skills (Motivating, Coaching, Learning and Developing the off-role team), Time Management and Problem Solving.


Achievements: Consistently awarded as the top 5 % performer at State Level with five salary increments in 3 years.

Corporate Sales Manager - Data , Voice & Cloud

Shastra Softech Pvt Ltd

MBA Marketing Intern

Smart Chip Private Limited 

Tech Support Manager

Transytion

A non profit technology-based startup to cater the needs of Small Office & Home Office (SOHO) and training students on platforms like SQL, .Net, Java, Embedded C.

Founder & Director

Certified Azure Data Scientist | Data Analyst | Business Analyst | Machine Learning Engineer | Marketing Analytics | SQL | Python | Google Cloud | NLP

I am Ram Rallabandi, the Director of Global Services and Analytics at EZOFIS, a leading digital workspace platform that streamlines business processes and optimizes efficiency. With more than 10 years of experience in data science and business development, I am passionate about using data to solve complex problems and drive business growth.

As a data scientist with an MBA and Engineering degree, I have developed strong skills in data analysis, machine learning, and MLOps. At EZOFIS, I lead a team of data professionals who create AI-powered solutions that improve customer satisfaction and retention. Prior to joining EZOFIS, I worked as a B2B Account Manager at Canon Canada Inc., where I achived a 200% of target for continuously 6 months and received the President Club Award in 2020 for exceptional performer across Canon Canada Inc. I am motivated by the desire to make a positive impact, learn continuously, and innovate. Outside of work, I enjoy reading books on data science and machine learning and travelling to explore nature.

Ram Rallabandi

Greenlight Consulting

Project Management & Delivery: Responsible for managing multiple projects in parallel, including detailed activities planning and deliverables in consideration of stakeholders, budgets, timelines, issues, and complexity of the processes. Handling executive reporting, governance, project finance tracking & reporting, resource recruitment & scheduling, coordinating with technology infrastructure teams during UAT & deployments, change management & incident / risk management, maintaining RAID log and conducting weekly & steering committee meetings with executive leadership teams. Drive & implement change management, transition plan (including training & knowledge transfer). Mobilization of project management tools and dashboard reporting for multiple programs. 

Process Transformation & Process Optimization: Monitoring & delivering Process scope & driving solution build with UiPath, UiPath - Document Understanding

RPA Project Manager

Freelance

Operated as a Project Manager for closing out delivery of an App deployment using OutSystems platform. 
Tasks included activity monitoring, resource management, stakeholder management, etc.

Freelance Project Manager

KPMG Canada

Project Management & Delivery: End to end project scope defined and delivered for multiple clients. 

Process Discovery & Business Analysis: Gather, articulate & confirm business requirements & rules, and build ‘AS-IS’ & ‘TO-BE’ flows & detailed PDDs along with SDD.

Project Delivery aligned to SDLC practices, including Qualification document, PDD, SDD, UAT Report, Cyber Security documentation, Commissioning documents, Robot Handover Document, Benefit Calculation template, Deployment Checklist, applied across BluePrism & UiPath projects.  

Consulting & Advisory supported in multiple proposal builds (RFP & RFQ tasks) for multiple contracts, collaborating. 

Operations: Single-handedly implemented a collaboration dashboard enabling one-stop environment for Opportunity pipeline monitoring, Financial Analysis, Utilization, Resource Forecasting & Billing for the Canada Intelligent Automation team

Senior Management Consultant

Digitra LLC

Business Transformation Consultant

Capgemini

Project Delivery & Advisory Manager for RPA identifying & delivering Business Process Automation using UiPath, Automation Anywhere, for a major Canadian Utilities Corporation (multi-million dollar project) & Aerospace & Technology Solutions provider respectively. Responsible for Process identification, Pilot to Production.

Significant Projects -
Shared Services - 25+ robotic process solutions for Utilities, FMCG, Logistics, Aerospace; clients resulting in significant costs & effort optimization 
Supply Chain - 10+ automation initiatives for Utilities, Logistics clients, Aerospace
HR Operations & Learning & Development - 15+ robotic process automations & process optimization solutions resulting in major cost avoidance, increased quality and effort reduction for Utilities, FMCG , Aerospace

Tools used: Automation Anywhere, UiPath, Workfusion, Blueprism, IBM Watson, Google Dialogflow

IT Delivery Manager - Intelligent Automation

Accenture Services - Digital

Responsible for Digital Operations & Accenture Interactive Governance, Budgeting & Reporting activities; including resource management reporting, program level management reporting.

Significant Projects -
PMO support for Accenture Digital including Governance, Reporting & Leadership support 
PMO support for Accenture Interactive including Governance, Reporting & Leadership support

Information Technology Operations Manager

Accenture in India

Contract Service Management & Project Management lead for major clients across Social Media, Wealth Management, Insurance, Telecom, Utilities & Energy, Logistics & FMCG industries. Responsible for Transition & end to end Framework setup.

Significant Projects
Major Social Media Company's Service Management tasks including Client & Stakeholder management, along with transition support 
Multiple Fortune 500 clients Operations transition support including setting up entire Service Management framework including Performance Management, Governance, Incident & Problem Management. Responsible for Escalation Management, Client & Stakeholder Management, etc

Information Technology Service Management Manager

Hewlett-Packard

Major Responsibilities -

Contract Management for major corporate clients (including Fortune 100 clients) for Hewlett Packard, including renewals, contract amendments, closures.

Team Leader - Contract Administration

SRF INFOTEL (GROUP OF SRF LTD)

Responsibilities -
Invoice Processing
Resolving queries and coordinating with Clients

Process Associate

Techno-Functional Lean Six Sigma Black Belt Certified Professional with more than 10 years in Business Process Transformation, Service Delivery, Project Management & Delivery, Robotic Process Automation. 

Transition & Service Management Client Portfolio
Utilities | Social Media | Banking & Insurance | Wealth Management | Telecom | Logistics | FMCG |

Automation Client Portfolio 
Utilities |  Banking & Insurance | Logistics | Aerospace | FMCG | Entertainment |

Experienced in supporting, Finance & Accounting (PTP / RTR), Supply Chain, Wealth Management & HR Operations; in Transition Management, setting up Service Management Framework, Project Management, Process Improvement & Transformation and Managing Robotic Process Automation Solutions.  

- Business Process Transformation
- Project Management	
- Intelligent Automation (Robotic Process Automation, Chatbots, Process Mining)
- Service Management		
- Operations Management
- Client Relationship Management	
- Incident Management	
- Business Analysis			
- Transition Management		

Projects Technical Landscape – Lawson, Genesys,  SAP, Ventyx (Asset Suite 7), Ariba, Remedy, Citrix, Multiple Utility & Vendor Portals, MS Office, Sharepoint, Ingenium, UiPath, UiPath Orchestrator, Automation Anywhere, IBM Watson, Google Dialogflow, MS PowerAutomate, Tableau, Google Suite, PowerBi, Kibana, etc

taplio

The Battle

Ram Rallabandi

RAJESH MURALIDHARAN

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