Randy Shawn Fisher

Business Advisor + Marketing Strategist | Coaching High Potential Leaders | Facilitating Change | Curiosity & Empathy | EIT Health | Hustle Fund | Mass Challenge | NSF I-Corps | Volta

I Help YOU Increase Growth & Performance | Business Advisor: Markets, Tech Commercialization & Partnerships | Mentor, OXENTIA | Partners: Washington DC Arch Angels (US), Alimatu Dimonekene - A Girl At A Time.org (UK, Africa)

With Customer Discovery Pros, I've helped 75+ startups with expertise in IP, commercialization, customer discovery, go-to-market, investment readiness, business development, partnerships and more.

At Appreciation Stories, we help you build trust through authentic video storytelling.

PARTNERSHIP + FUNDING SUCCESS!

In 2025, I and Alimatu Dimonekene, MBE, founder of A Girl At A Time, developed a partnership with Avaaz.org on a human rights campaign and obtained 500K signatures from people in 194 countries.  https://bit.ly/4pdX5mA 

In 2024, I and John Fraser (former President, AUTM.net) developed a partnership with Washington, DC Arch Angels - 1,200 angels strong! - http://dcarchangels.com

In 2025, I partnered with chronic / liver disease Dr. Nimzing Ladep of the UK (orig from Nigeria) to successfully WIN a WHO proposal for developing health guidelines in Zimbabwe. 

PS - I am always open to collaboration and partnerships. Let's connect and explore the possibilities!

Founder & CEO

▶  Data-driven approach to understand Customers' Needs / Pain Points & Desires - Discover New Markets, Profitable Customer Segments, Attract Investors +  PIVOT YOUR BUSINESS MODEL.
▶ Qualitative / UX / CX research to identify users' needs, motivations & preferences with surveys, 1-1 observations and user feedback sessions.

ASSOCIATES
▶ John A. Fraser, former President, Association of University Technology Managers (AUTM) and AVP, Research & Economic Development, Florida State University.
▶ Richard (Dick) Cahoon, former Director of Technology Transfer (20 Years), Cornell University.

www.CustomerDiscoveryPros.com
www.DigiWiseB2BMarketing.com
www.RandyShawnFisher.com

ThinkaDay

I show premium 1- and 2-person businesses how to attract clients and increase sales.

Consultant to 1 and 2-person businesses

Children's Hospital of Philadelphia

* Developed EPM strategies and created data models to analyze trends of in-person and telehealth appointments; crafted and delivered strategy presentation to senior leadership with recommendations for improving patient access metrics across all Pediatric & Surgery divisions.
* Created dynamic operating model to amplify QGenda reservation data for maximizing exam room utility rates across multiple specialty care centers.

Sr. Advisor, Strategy, CHOPPA Team

University of Iowa College of Public Health

Taught Financial Modeling and Finance / Case Study Analysis to executive graduate students, EMHA program.

Finance Instructor

Phoenix Children's Hospital

* Developed and implemented EPM solutions to improve operations and supply chain for patient education materials for 45+ medical conditions
* Provided care for patients throughout all units of the hospital
* Completed six month volunteer rotation in Oncology & Hematology

420+ volunteer hours:

Process Improvement & Patient Care, Volunteer

United Planners Financial Services

* Coordinated successful transition of East Harbour Capital to a mid west-based financial services firm.
* East Harbour Capital was a private wealth management and financial consulting firm aligned with the broker / dealer, UPFS.  
*EHC provided investment management and advisory services to high net worth investors, corporations and families.

Founder, East Harbour Capital 

The Planning Group of Scottsdale, LLC

An independent registered investment advisory firm serving high net worth individuals.

* Coordinated firm's strategy within portfolio management, operations and business development to augment market share and AUM.

Managing Director

Turning your solopreneur skills into solutions people buy.

Picture opening the front door each morning to your small business in one of the quaint villages around Rochester, NY.

You’re smiling. You have no stress.

You know that customers are excited to walk into your store today and can’t wait to buy.

For the last several months your sales have been growing.

No more long, quiet days wondering when the next customer will walk through your door.

No more lying awake at night worrying about cash flow or even having to close up shop.

Sounds amazing, right?
You deserve it.

Customers that visit your business each week and then tell their friends.

They all want to buy from you.

Yes. I know.

You probably think you don’t have the time or money to make a positive change.

I felt the exact same way for the first several years when I ran a local brick-and-mortar business in Rochester.

I made every mistake and wanted to quit.

And then I made a smart change that turned my quiet business into an exciting one that clients wanted to enjoy.

Sales went up. Stress went down. It was incredible to have a simpler, balanced life, and I never looked back.

Sound good, right?

Great!

Let’s transform your customer traffic and sales—without requiring endless time or money that you simply don't have.

That's where I come in.

We meet in person. I listen.

We analyze your specific situation. 

I create and give you proven strategies designed for your business.

Message me "Rochester Small Business," and I’ll send you the full details.

~~~~~~~~~~~~~~~~~~~~~~~~~
All consulting services are offered through Thinkaday, Inc.
Erik Duncan is the founder of Thinkaday, Inc., and the lead consultant.

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Randy Shawn Fisher

Erik Duncan

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