ClientFlowX

Chief Executive Officer

CloudWired Technologies

Managing Director

Shell

Third Officer

Trainee Officer

Passionate and committed Founder at ClientFlowX, a leading all-in-one sales and marketing CRM platform. With extensive experience in both sales and marketing, I've spent my career building and leveraging data-driven solutions to solve key business challenges. 

In creating ClientFlowX, my vision was to simplify the complex processes in sales and marketing, allowing businesses to streamline their operations and scale effectively. Today, our platform supports countless businesses worldwide, offering seamless CRM capabilities that facilitate improved customer relationships and increased revenue.

As a hands-on leader, I thrive in dynamic, fast-paced environments, continually working towards strategic innovation, process improvement, and enhancing customer experience. I firmly believe in the power of technology to revolutionize business interactions and customer engagement.

If you're interested in discussing CRM solutions, technology innovation, or entrepreneurship, feel free to connect or drop me a message. I'm always open to new connections and opportunities to share knowledge.


Chanakya Ratnam

1)Currently responsible for managing all existing accounts for the organisation from varying geographies, including onboarding, training, product adoption and detailed demonstration.

2) Responsible for tracking and analysing key account trends, to identify growth opportunities and eliminate potential threats along with regular updates on the CRM. Forecasted and tracked renewals, upgrades and other upsell and cross sell metrics.

3) Manage key commercial accounts including issue resolution, project milestone updates,regular catchup meetings and forecasting customer journey. Applied excellent negotiation,upselling and sales techniques to maximise revenue.

4)Developed and implemented sales strategy for new business opportunities across accountportfolios and broader business portfolios.

5) Cultivated solid and loyal relationships with existing clients.
6)KPI’s include being responsible for renewals of all existing clients along with upsell targets.
Formulated go to market, marketing and promotional strategies to drive additional business revenue.

Key Account Manager

NOBROKER TECHNOLOGIES SOLUTIONS PRIVATE LIMITED

• Responsible for new outbound and inbound lead management along with  the complete sales funnel for client acquisition.
• Maximised revenue retention by identifying service and utilisation trends and developing action plans to address issues.
• Planned a strategic approach for pooling more societies into using the product(Nobrokerhood).
• Alligned  dedicated support and initial troubleshooting to successful  onboarding of new customer.
•Compiled and analysed  market trends & current customer data to develop successful sales and retention strategies.
• Worked with leadership to develop churn recovery stratergies.
• Experienced in working into fully automated CRM with regular updates to map customer journey.
• Conducted regular feedback & business review meetings to keep the client updated about product enhancement.

Territory Sales Manager

Vinny Agency

• Responsible for  revenue generation and sales for +30 brand stores of Xiaomi in the entire city.
• Managed to help grow monthly revenue from 30L to 4cr within a span of 8 months.
• Overhauled client onboarding process which improved client engagement by 50%.
• Built deep relations with clients to understand their specific needs and brought in 10L+ of upsells to satisfy the need.
• Strategy development for business growth month on month, along with keen focus on market share and penetration with an eye on competitor analysis
• Utilised tools such as CRM for streamlined process management and reporting.
• Forecasted and tracked renewals, upgrades and other key account metrics to prevent accounting issues.
• Developed retail strategies with seasonal changes and implementation plans for deployment teams.

Tanishq Jewellery

- Capturing the planning process and strategy development for store growth. 
- Working with senior management and project managers to focus on target groups in order to increase the market share. 
- Kickoff/status meeting’s proposal building, team assignments and overall follow ups on schedule. 
- Providing training oversight to marketing support staff including those located in area offices. 
- Coordinating with corporate marketing. 
- Improving information for proposals presentations marketing materials.

Sales And Marketing Associate

I am a keen learner and an enthusiast, fond of working with upmost creativity and zeal at all times. Experienced with a demonstrated history of working in B2B and B2C sales and development. Skilled in Business strategy ,client services, Marketing Strategy, Team Management and Key Account Management. I am amiable & go-to person and have strong analytical and intellectual skills, will always have something more to offer to a table.

Strong believer of giving back to society and nature, and have an optimistic and futuristic approach towards my work/projects, hence am fond of working towards the business development segment of organisations. Looking forward to great opportunities coming my way and making great connections along the way.

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The Battle

Chanakya Ratnam

Raj Fulwani

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