LAVA

We help agencies, ecom & service companies to grow faster and steadier by automating their processes — allowing them to serve more clients and deliver better results.

CEO & Founder

T-Systems Switzerland

Trained by the Deutsche Telekom as IT Network Security Specialist. However, after working 6 years in the IT industry, I decided to stop following this career path as I realized it does not fulfill me. So I started to pursue a full-time career in process automation and online marketing.

IT Network Security Engineer

YOCONTO

Digital Marketing Specialist marketing all of George Yoconto's products, services and digital properties. Created and distributed digital advertisements on Facebook, Instagram, Google PPC, YouTube, Native Advertising and more.

Online Marketing Specialist

Noser Young Professionals AG

IT Systems Engineer

State Chancellery of Canton Bern

At the age of 16 I got my dream job and started to work as a computer scientist at the town hall of the city of Berne. This was the start of my professional career in the IT industry.

IT Services

👋 Looking for automation? I'll turn your manual processes into smart automations and streamlined workflows.

You're an up­ris­ing agency, e-commerce, or service company looking to grow further through automations and systems?

Then wel­come.

I'm helping ex­clu­sive­ly com­pa­nies of your kind - to not only automate your processes but to grow faster and steadier by building systems that enable you to serve more clients and deliver more consistent results.

Let me guess.

As an online entrepreneur, you check your Stripe or sales dashboard at least every 5 minutes.

And when you're not, you're constantly looking for ways to hire more people, serve more clients, or get more customers - all without breaking your current operations.

You're not alone.

These are the most common challenges that companies at your stage are facing.

You have a great product/service, a good amount of customers, and even a dedicated sales team in place...

However, you still struggle to grow further because your operations are not keeping up with the expected growth.

Repetitive workflows and uncoordinated activities are slowing you and your team down...

Instead of developing and scaling your business, you are caught up in day-to-day operations and forced to extinguish fires on a daily basis.

Does that sound familiar?

Well, that's precisely where I come in...

I'll help scale your operations and increase your team's productivity by building savvy automations and streamlined workflows - turning your business into an operation system.

My goal is to remove friction and roadblocks in your business so that you can operate and scale more smoothly.

Let's streamline and automate your business so that you can focus on the things that matter.

Ravi Tharuma 👨‍💻

Process Street

Managing a portfolio exceeding $1 million in ARR, focusing on maintaining strong customer relationships, ensuring effective communication, and preventing churn. Developing and implementing technical solutions to optimize processes, including automations, scripts, API integrations, and data management.

Customer Success Manager

Build and improve relationships with customers and partners. Review customer practices to ensure they get maximum satisfaction from their investment. Identify potential growth opportunities and expand ARR.

Account Relationship Manager

Troubleshoot issues escalated issues. Monitor customer churn and expansion. Deliver webinars and onboard new customers.

Technical Product Specialist - II

Time Doctor

Troubleshoot escalated issues. Help the team with support queries and user experience.

Technical Support Lead

Troubleshoot and resolve product related issues. Onboard new users.

Technical Support Specialist

Great HealthWorks

Recover clients and restore subscriptions

Customer Service Representative

Watchtower

Troubleshoot hardware, software and network issues. Set up workstations for new users. Replace and repair computer hardware. Support the roll-out of new applications. Translation of SOPs from English to Portuguese.

Help Desk Specialist

Software Engineer | Customer Success @ Process Street

Software Engineer currently working as a Technical Customer Success Manager with a strong focus on automation. I leverage tools like Zapier, APIs, webhooks, and other automation technologies to drive projects for esteemed clients. Specializing in identifying process gaps, I design customized solutions to streamline and optimize business operations.

Familiar with: React.JS, Next.JS, Node.JS, TypeScript, SQL.

taplio

The Battle

Ravi Tharuma 👨‍💻

Gustavo Amaral

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