LAVA

We help agencies, ecom & service companies to grow faster and steadier by automating their processes — allowing them to serve more clients and deliver better results.

CEO & Founder

T-Systems Switzerland

Trained by the Deutsche Telekom as IT Network Security Specialist. However, after working 6 years in the IT industry, I decided to stop following this career path as I realized it does not fulfill me. So I started to pursue a full-time career in process automation and online marketing.

IT Network Security Engineer

YOCONTO

Digital Marketing Specialist marketing all of George Yoconto's products, services and digital properties. Created and distributed digital advertisements on Facebook, Instagram, Google PPC, YouTube, Native Advertising and more.

Online Marketing Specialist

Noser Young Professionals AG

IT Systems Engineer

State Chancellery of Canton Bern

At the age of 16 I got my dream job and started to work as a computer scientist at the town hall of the city of Berne. This was the start of my professional career in the IT industry.

IT Services

👋 Looking for automation? I'll turn your manual processes into smart automations and streamlined workflows.

You're an up­ris­ing agency, e-commerce, or service company looking to grow further through automations and systems?

Then wel­come.

I'm helping ex­clu­sive­ly com­pa­nies of your kind - to not only automate your processes but to grow faster and steadier by building systems that enable you to serve more clients and deliver more consistent results.

Let me guess.

As an online entrepreneur, you check your Stripe or sales dashboard at least every 5 minutes.

And when you're not, you're constantly looking for ways to hire more people, serve more clients, or get more customers - all without breaking your current operations.

You're not alone.

These are the most common challenges that companies at your stage are facing.

You have a great product/service, a good amount of customers, and even a dedicated sales team in place...

However, you still struggle to grow further because your operations are not keeping up with the expected growth.

Repetitive workflows and uncoordinated activities are slowing you and your team down...

Instead of developing and scaling your business, you are caught up in day-to-day operations and forced to extinguish fires on a daily basis.

Does that sound familiar?

Well, that's precisely where I come in...

I'll help scale your operations and increase your team's productivity by building savvy automations and streamlined workflows - turning your business into an operation system.

My goal is to remove friction and roadblocks in your business so that you can operate and scale more smoothly.

Let's streamline and automate your business so that you can focus on the things that matter.

Ravi Tharuma 👨‍💻

Process Street

As the Customer Support Manager, I am responsible for overseeing and leading a team of customer support professionals. I ensure that our team provides timely, accurate, and efficient support to our customers. Working closely with other departments within the company, such as product, customer success and sales, to ensure that our support team has the resources and information they need to provide the best possible service to our customers. I also develop and implement strategies to improve the overall customer experience, and work to identify and address any trends or issues that may impact our ability to provide high-quality support. With a strong background in customer service and team management, our aim is to drive customer satisfaction and loyalty.

Customer Support Manager

As a Customer Success Manager, I was responsible for ensuring that our clients were able to fully utilize our products and services to meet their business goals. Working closely with clients to understand their needs and provide them with the support they need to succeed. This includes providing training, offering advice, and troubleshooting any issues that may arise. I also worked with our product and sales teams to identify areas for improvement and help drive customer satisfaction. Consistently driving revenue growth through successful customer relationships. With a strong background in customer service and a passion for helping others, with a commitment to ensuring the success of our clients.

taplio

The Battle

Ravi Tharuma 👨‍💻

Tarik Ameen-Ali

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?