AuthorPreneurElite

Executive ghostwriting, personal branding, and content marketing strategy for healthtech entrepreneurs. 

FREE video training and cheat sheet at www.AuthorPreneurElite.com

Founder @ AuthorPreneurElite

Advocate Health Care

Currently manage cardiology PACS including leading application upgrades, hardware upgrades, contract negotiations, and end-user training. 
Managed the employee health and occupational medicine EMR, leading it through a software upgrade, hardware upgrade, contract negotiation, and end-user training
Work with managers and directors across multiple teams (infrastructure, field services, security, networking, and help desk) to improve SLA's and response times
Coach and train junior analysts 
Led multiple EMR implementations across multiple specialties: OB/Gyne, Primary Care, Endocrinology, Uro-Gynecology, and Dermatology
Provide technical support for ambulatory EMR for 2000 physicians
Work with site managers to ensure Meaningful Use objectives are met by physicians
Analyze workflow and processes across multiple specialties and offices to identify areas for improvement including customizing notes for various specialties and optimizing billing processes
Resolve issues with disparate laboratory interfaces, ensuring test results flow into EMR correctly
Provide extensive on-site support for physicians, nurses, and medical assistants during EMR implementations

Senior System Administrator

Consultant

Marcus Evans

Senior Account Executive

Hewitt Associates

Business Analyst

My life has been an adventure. 

If I told you stories, you'd cry (read more)

I've always been an "outsider".

I wanted to be a Buddhist monk when I was 10 - shortly after my parents divorce. 

I got into drugs, alcohol, petty crime at age 12 

(Don’t worry, I haven't touched drugs or alcohol since I was 14)

And then things got interesting…

I bounced around between my parents. 

Experienced bullying, abuse, betrayal, and neglect. 

Learned about Islam and became Muslim. 

I worked for an international relief agency. 

It was the 90’s so I saw the horrors of the Bosnian war (systematic rape and genocide)

The Kashmiri conflict (brutal military occupation)

The Babri masjid massacres in India (people hacked with machetes and burned alive)

The chaos in Central Asia after the fall of the Soviet Union (families with children crossing the Dushanbe river)

I also lived in Chicago and experienced:

Carjackings (3 of my friends have been carjacked)

Drive by shootings (at the park)

Home burglaries.

The assault and battery of my mom by an armed robber. 

Police helicopter air raids. 

I have friends that have been shot - and I have friends that have shot others. 

Because I lived in Rogers Park (the most ethnically diverse neighborhood in the United States) I had:

Cambodian friends. 

Eritrean friends. 

Romanian friends. 

Bosnian friends. 

Black friends. 

Irish Catholic friends. 

Mexican friends. 

I have childhood friends that have seen war and killing in their home countries - prior to coming to the US. 

As a result of my upbringing- I committed my life to spreading Islam because I saw (and see) it as a solution to a lot of problems. 

I dedicated my life to it. 

And I got married at the age of 19. 

My parents betrayed me and my new bride because of their hatred for each other. 

I spent the next 20 years teaching, speaking, and writing about Islam. 

I thought I would be a political prisoner at 25 and dead by 30. 

I know people that have been abducted and tortured by foreign governments. 

But I consider myself blessed. 

Allah has shown me all of this pain, but kept me just far enough from it that it didn’t make me go crazy. 

As a result, I have strong opinions.

I could care less about more friends, approval from strangers on the internet, or impressing any of you.

I've always wanted freedom.

Now I build systems that allow me to be free using books and LinkedIn.

Occasionally, I help others do the same. 

If you need help telling your story, message me. 

Learn more here:

https://www.AuthorPreneurElite.com/2minvid

Raza Imam

Two Roads Talent Development

Two Roads Talent Development understands the role that skills and capabilities play in establishing competitive advantage.  Our goal is to help organizations, teams, and individuals reach goals through performance improvement.

We strive to reduce waste by understanding root causes and focusing on solutions and countermeasures that increase skill level and improve business results the first time.

Sr. Partner

DDI | Development Dimensions International

Leading and facilitating leadership training to the first- and mid-level leaders of DDI clients.  

Partnering with clients to identify performance gaps and leading customized learning projects.

Adjunct Leadership Consultant

HarbisonWalker International

Conduct a lessons learned of Oracle Cloud training implementation.  Present findings and recommendations to senior leaders. Design introductory training for Oracle users and super users.

Learning and Development Consultant (Contract)

Excel4apps

My goal is to nurture a learning culture in a global high-tech firm.  I started by conducting a needs analysis.  Every employee was interviewed, from founders to newly-hired employees.  The needs analysis resulted with a findings report and an FY18/19 L&D strategy.  

The focus of my work:
•	Partnering with sales management to create and formalize a sales certification program.  
•	Building awareness on learning and development and monitoring metrics for quarterly L&D goals (Change agent).
•	Providing 1:1 coaching for leaders and individual contributors (becoming "unstuck", overcoming obstacles, development goals, career planning)
•	Leading a team in the analysis and design of a new global onboarding program.
•	Establishing and leading the IV (Impactful Volunteering) team for the Pittsburgh office with the goal of focusing volunteer efforts of E4A employees. 
•	Designing and/or facilitating a variety of instructor-led and virtual trainings on topics such as 
        motivating others, understanding generational differences, active listening, developing your 
        people).
•	Selecting leadership assessments for existing and potential managers.
•	Managing vendor relationships and curating training for teams and individuals.
•	Creating and facilitating team building activities, incorporating StrengthsFinder.

---------------------------
ABOUT EXCEL4APPS:

Built for Finance, Excel4apps software connects ERP systems (like SAP, Oracle, PeopleSoft and FinancialForce) to Microsoft Excel for real-time reporting and data-loading. Our software is trusted by 1,000+ organizations globally and every day our teams live out our purpose - software people love. 

Founded in 2005, Excel4apps has offices in North America (Pittsburgh & Raleigh), Europe, Africa, the Middle East, Asia and Australia. We were honored as a Culture Leader of the Year Finalist (2017 & 2018) as well as a Pittsburgh Business Times Best Places to Work (2018).

Manager, Learning and Organizational Development

Westinghouse Electric Company

I was the lead architect and program manager of Transition to Management (T2M).  This program was a multi-month cohort-based leadership program for new managers.  A blended approach was used and it incorporated online learning, classroom and virtual sessions, assignments, peer coaching, and leadership assessments with feedback.  The program resulted in new and soon-to-be managers better prepared to lead teams.

In 2014, my focus expanded to support the sites throughout the organization.  For example, I led the analysis, research, design, and development of a new-hire onboarding program.  The onboarding began the moment a new hire said “Yes!” and continued through the first six months of employment with Westinghouse.  The ultimate goal of this program was to ensure new hires were just as excited six months down the road as they were on Day 1.  There were business goals with this program:  mainly to increase the new hires’ speed to productivity.  I also facilitated the orientation program at our headquarters facility.

Following the success of the Onboarding program, I was tasked with leading the professional development team to evaluate third-party training.  Once evaluation was completed, the team successfully scheduled, coordinated, and facilitated these workshops.  I was also responsible for marketing the courses to the appropriate population.  

Because of my expertise in curriculum/solution design, I also assisted the Design Services team in designing solutions that are innovative.

Senior Talent and Development Consultant

Early in my career at Westinghouse, I tackled a variety of needs in the realm of learning and development.   

In 2009, I was asked to participate on the Westinghouse Learning Council in the design of a corporate university resulting in less redundancy, greater consistency, and establishing standards across all business units.  Once the corporate university was formed, I was then asked to be the lead consultant for one of the newly formed Colleges in Westinghouse University.  This challenging assignment involved leading the dean, associate deans, and department leads on creating a vision, identifying top priorities, and establishing a budget.  As the dean of the college told the VP of Quality, “Kristina is the one who really got us up and running!  She’s the one responsible for the progress we’ve made so far.”  

From 2010 to 2012, I supported a business group of 1000+ employees.  This assignment involved coaching leaders (at all levels) on interpreting assessment feedback, creating action plans, review engagement survey results and driving the assigned team to create a consistent action plan using a top-down approach.  I also guided VPs and Directors on closing specific performance gaps.  As the consultant supporting this group, it was not unusual for me to be managing numerous projects (by numerous, I mean more than 25).

In 2012, I was asked to be part of a peer review team.  I led the review and assessment of current learning and development practices at one of Westinghouse’s European fuels sites, and presented recommendations to the plant leadership team.

Candidates in the Greenbelt for Improvement (GBI) program were taking too long to complete the program and gain certification.  Management asked me to lead the analysis and redesign of the program.  The new program incorporated greater accountability, improved selection of candidates, involvement of mentors, and consequences for not meeting milestones.  This resulted in increased skill application.

Sr. Learning and Development Consultant / Lead Consultant

Responsible for providing consulting in the areas of leadership skills, performance management, customer service, employee retention, and interviewing skills.

Managed numerous project simultaneously while successfully achieving project objectives (exceeding client expectations, meeting timelines and milestones, staying on budget) and business results.

Awarded VIP Consulting Award.

Performance Improvement Consultant

Responsible for providing leadership on analysis, design, and development, managing projects, and consulting in the areas of leadership, customer service, and interaction skills.

Selected by senior management to serve on reengineering task force and pilot team and served as principal liaison with core technology group regarding standards and best practices

Managed training projects for a number of Fortune 500 organizations resulting in improved management skills, greater communication, and increased efficiency and productivity.

Consulting Associate

A talent development professional with demonstrated experience in coaching, leadership development, needs assessments, performance gap analysis, instructional design, performance management, and facilitation. Experience working with the goal of ensuring the recommended solution will achieve the desired business result(s) and meaningful change.

Experience in the services, technology, manufacturing, energy, hospitality, automotive, and energy industries.

Core Competencies:
•	Building Organizational Talent
•	Coaching and Developing Others
•	Communication
•	Cultivating Networks and Partnerships
•	Driving Execution
•	Strategic Influence
•	Systems Thinking

To learn more about how I can add value to your organization, please contact me at kmklearning@gmail.com.

taplio

The Battle

Raza Imam

Kristina M. Kress

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