Rehan Safdar

Digital MessUp

• Developed lead-generating strategies on social media platforms like LinkedIn, Instagram, and Twitter.
• Optimized social media accounts for increased visibility and credibility in the industry.
• Implemented funnels to convert leads into customers, resulting in boosted sales and revenue.

CEO/CO-FOUNDER

RevGenius

RevGenius is a trusted space where curious revenue professionals are collaborating on the future of B2B GTM

Member

ibex

- Handling Escalated Technical Inquiries: Managing complex technical issues of FLAs from Western Union stores that have been escalated from Tier 1 agents or area managers of Western Union calling directly: providing advanced troubleshooting and solutions for payments, transfers, and account-related technical problems.
- Providing Product and Service Support
- Issue Diagnosis and Resolution
- Transaction Troubleshooting
- Monitoring and Managing System Performance
- Providing Account Support
- Reporting and Documentation
- Escalation to Higher-Level Support
- Experienced in working with these tools: AS400, Termmaster, ARC+, VMware, Beyond Trust (BOMGAR), Safenet,
ServiceNow, Salesforce, iCare, Genesys, SharePoint, and Service Plus.

Customer Service Representative

AIESEC

• Led operations team in conducting surveys, gathering statistics, and presenting findings to the committee.
• Collaborated with team members to ensure accurate data collection and analysis.
• Implemented strategies to improve efficiency and effectiveness in data collection processes.
- Conducted on boarding sessions with team members
- Finding and ensuring talent drives are conducted efficiently and effectively
-Facilitated multiple people for outgoing exchanges

Team Lead Talent & OGX

Dojo

• Trained agents on product knowledge, sales techniques, and GDPR compliance, leading to increased sales and customer satisfaction.
• Created JOT FORM for customer agreement signatures, streamlining the booking process for card machine delivery.
• Managed customer data using Vtiger CRM, ensuring accurate and efficient record-keeping.

Operations Manager & Project Head

• Trained agents on product knowledge and sales techniques, improving overall sales performance.
• Implemented telemarketing call training to enhance communication skills and increase customer engagement.
• Managed GDPR compliance issues, ensuring data protection and customer trust.

Resume Sending

• Connected job seekers with hiring committees and recruiters based on their niche and educational background for quicker job placements.
• Uploaded resumes onto the platform and distributed them to 250,000+ hiring managers and recruiters through integrated Applicant Tracking Systems.
• Linked users to 200+ job boards, including industry-specific ones, to facilitate job searches and applications.

Global Recruitment Consultant

Amal Academy

• Selected from over 3000 applicants for a 3-month Fellowship at Amal Academy, funded by Stanford University
• Invested 150 hours in developing business skills like communication, leadership, and problem-solving
• Contributed to an education startup focused on teaching professional skills to students and corporations

Fellowship

• Conducted product and sales training for Business executives to enhance their skills and knowledge.
• Implemented lead generation training to increase the number of potential customers.
• Managed customer data efficiently with Vtiger CRM for better organization and follow-up.

Key Account Manager & Project Head

O2 (Telefónica UK)

• Conducted product and sales training for business executives to enhance their skills and knowledge.
• Implemented lead generation training to increase the number of qualified leads for the sales team.
• Managed customer data efficiently using Vtiger CRM for better customer relationship management.

SmartestEnergy

• Managed a sales team to set appointments and close deals with SmartestEnergy, leading Electricity & Gas Supplier in the UK.
• Awarded multiple times as salesman of the month for exceptional performance and service.
• Promoted to managerial positions, overseeing teams of 20 individuals and eventually becoming Manager of Operations.

Appointment Setter & Customer Service Representative

Feel like your LinkedIn content is working harder than your profile with little reward? I'm Rehan Safdar, and I help businesses flip the script on LinkedIn lead generation without resorting to spam or exhausting your creative energy, An business owners, coaches & thought leaders get on TV to get credibility & business.

With our unique 3-step approach, we:

Clarify Your Brand Message: Establish a persuasive niche presence that communicates value instantly.
Convert Profiles to Funnels: Design your profile to act as your most effective lead magnet.
Craft Strategic Conversations: Our warm conversation techniques shift focus from cold pitches to meaningful interactions.
Our clients experience transformative results, like a stronger online presence and increased engagement rates. Let’s connect to discuss how we can unlock LinkedIn’s full potential for your business.

We combine strategic marketing expertise with deep industry understanding to deliver exceptional value to our clients, primarily mid-to-large enterprises. Our bespoke strategies focus on capturing and converting leads into loyal customers.

Design bespoke marketing plans grounded in clients' specific industry realities and objectives.
Enhance clients' digital presence via strategic LinkedIn utilization and other platforms.
Transition LinkedIn profiles into effective lead magnets driving substantial client interaction.
Develop zero-confusion funnels guiding visitors from profile exploration to conversion.
Develop content strategies that prioritize conversion metrics over vanity metrics.

Key Skills:

LinkedIn Training
Personal Branding
Media Appearance
Lead Generation
LinkedIn Growth
Sales Navigator Strategist
LinkedIn Mastery to Drive Clients
Inbound & Outbound Sales Mastery

Trained agents on products and sales techniques, leading to increased sales and customer satisfaction.
Managed complex technical issues of FLAs from Western Union stores.
Implemented funnels to convert leads into customers, resulting in boosted sales and revenue.
Optimized social media accounts for increased visibility and credibility in the industry.

If you're looking to boost your online presence and brand awareness, let's connect.

Growth Marketer

Helping B2B and B2C companies in achieving spectacular outcomes through cold email outreach.
🔺Software setup
🔺Prospecting
🔺Campaign Setup
🔺Sequence Builder
And much more growth hacking with me.

Spang Power Electronics

Primary Accomplishments:
-Systems Engineering Coordination:  Established an alignment with Engineering intent, requirements, developments and objectives.

- Operations and Engineering Alignment:  Ensure clearly defined communication and wareness of current Projects and Testing Status to include path of intended movement.  This communication minimizes surprises and helps prompt Engineering for those often last minute developing items.

- Logistics and Material Support:  My mastering of our database, systems, and procedures has enabled the consistent ability to maintain the desired speed and urgency of production. 

- Right Tool for the Right Job:  Our greatest asset is our skilled trades people.  Our greatest objective is ensuring these people are  provided the best hand tools and power tools, resulting in a top quality product.

Major Responsibilities:
• Monitor production processes
• Enforce departmental and plant safety rules
• Monitor and maintain compliance to the Company’s ISO 9001 quality program
• Troubleshoot production related issues
• Function as liaison between Manufacturing and Engineering to resolve design-related 
production issues
• Coordinate machine and equipment repairs and maintenance
• Create work schedules and personnel assignments
• Record shift production
• Planning and project work
• Reduce manufacturing costs
• Employee training to improve manufacturing efficiency
Supervisory Responsibilities:
• Coordinate, document, and maintain programs on job safety and training
• Give direction to hourly employees
• Develop and maintain a strategy for sound employee relations and communication with 
subordinate personnel at all levels of the organization
• Monitor employee performance and attendance by coaching, counseling and disciplining 
employees; planning, monitoring and appraising job results

Production Supervisor

Neville Chemical Co

Responsible for the oversight and management of all maintenance operations in a 50-acre resin manufacturing plant, ensuring all 
machinery and equipment are in optimal working condition. Developing and implementing preventative maintenance programs to 
prolong equipment life and reduce downtime. Leading troubleshooting and repair of mechanical and electrical issues with machinery, 
equipment, and plant infrastructure. Provide direct oversight of the Supply Manager, Maintenance Coordinator, and Maintenance 
Supervisor. Provide indirect oversight of a skilled trades team of 18 electrical, mechanical, and mill write personnel.

Production-Maintenance Planning Alignment resulting in a “Culture Change.”  

- Established near term (7-10 day) planning collaboration with Production, Process Engineers, and Maintenance Team coupled with a daily Production synch (confirming intent for current day) producing a prioritized plan.

- Established a Plant Maintenance & Status Report documenting the status of all installed equipment and systems on Plant, producing long / short term Production and Process Engineer priorities.    

- Production – Maintenance Team Culture Change producing an 95% decrease in overdue PMs (171/180) and a 70% decrease in overdue Work Orders (140/200)

Maintenance Manager

U.S. Fleet Forces Command

Program Management: Coordinates and tracks hardware and software modernization efforts across more than 10 major organizations support radio frequency & IP voice and data communications systems, electro-mechanical systems, and associated auxiliary systems.  Principle modernization advisor to Senior Executive Leadership.  Designated as one of two software certification panel voting members, sitting more than 70 certification events annually in support of all surface combatants.

C5I Maintenance Program Manager (Branch Head)

Navy Munitions Command Pacific East Asia Unit Yokosuka

Leadership & Strategy: Transformed Weapon Station in Yokosuka, Japan into the leading Weapons Station in the Western Pacific in terms of operational success, inspection results, and unit recognition. 
Operations & Mission Execution: Led 2 officers, 69 enlisted personnel, 26 Japanese Nationals, and 4 U.S. civilians and owned responsibility for $1B inventory, $84M in property and $200K operating budget. Accountable for all Weapons Station project/program domains, including training, finance, explosive safety, material handling equipment, weapons maintenance & handling, and administration. Commanded affiliated detachment at Naval Air Station Atsugi, Japan.

- Consistently lauded by Senior Operational and Shore Executives in the efficient and safe conduct of over 96 shipboard and 298 truck operations delivering 6,400 tons of controlled inventory.  

- Investment in everyone has mobilized and empowered a proactive leadership team, producing an amazing record of operational success, exhibited by an unsurpassed flexibility in response to a dynamic and constantly changing operational schedule and significant increases in operational and maintenance load.

- Employing LEAN A3 Problem Solving, developed a highly skilled operations team, increasing the planning window over 300 % (from 60 to 180 days), establishing a highly responsive logistic team, able to anticipate customer requirements and provide highly efficient and timely response to short notice requirements.    

- Demonstrated talented leadership skills during COVID (2020-2021), mitigating a 38% decrease in production capability while meeting strict customer delivery requirements completing 51 shipboard and 85 truck operations.

Director of Maintenance & Logistics (CO)

Navy Munitions Command Pacific East Asia Division Unit Misawa

USS Theodore Roosevelt (CVN 71)

Providing leadership and management of six work centers and 62 technicians on the preventative and corrective maintenance of all installed electrical equipment to include 24 load centers, air conditioning systems, fire pumps, aircraft elevators, galley (kitchen) equipment and underway replenishment support equipment.

Director of Electrical Maintenance(Preventative/Corrective)

Executive Leadership & Program Management: Led preventative maintenance program for 139 work centers across 20 departments, managing the coordination, training, and leadership of 65 personnel leading their respective departments. 

- Led a continuous self-assessment process, employing LEAN A3 Problem Solving executed more than 752 hours of responsive training producing a 40% decrease in re-work. 

- Led a team of electrical, mechanical, and structural supervisors in the execution of a maintenance and QA course work (to include written and practical exam) supporting a 6 month depot level maintenance period.   Completed the qualification of over 2,350 personnel (20 departments) resulting in an on time and casualty free shutdown of all installed systems and on time execution of all system upgrades.  

- Led a 60-personnel management team across 20 departments in a Root Cause Analysis, establishing a proactive maintenance culture resulting in the early identification of over 3,900 corrective repairs (976,731 maintenance requirements annually) prior to system failure and a 48% decrease in re-work and casualties producing system failure.    

- As Maintenance Training Director, his management processes and tools were endorsed as “Best Practices” across the Community, resulting in attainment of the Maintenance Team Proficiency award for three consecutive years.

Director Of Maintenance (3MO)

Naval Special Warfare - U.S. Navy SEAL Teams

Overview: Led seven personnel in the administration, accountability and control of $4.5M of weapons, ordnance and ammunition in support of 239 deployed Maritime Special Operations Forces personnel.  
- Established transportation, storage, and distribution network in 17 countries via a Value Stream Mapping, a Failure Modes Effects Analysis, and networking (civilian, military, and multi-national) resulting the ability to meet customer short-notice / no-notice (24 hrs) sourcing across 17 countries.  

-	Executed the disposition and movement of 250K pounds of equipment and 70K pounds of controlled material with a combined value of $900K in support of a operational realignment in the Philippines.  

- Established  inventory security, management and tracking processes resulting in the transportation (air, ship, land) of 152 tons of sensitive material in 17 countries supporting 145 events over 3 years.

Logistics Manager (Dept Head)

USS McCampbell DDG 85

Overview: Led 6 divisions of 150 personnel in the management of the maintenance and operation of info technology, communications, and a myriad of advanced electronics systems valued more than $300 million.  
- Direct leadership and mentoring skills resulted in a 75 % increase in senior coordinator qualifications in 7 months.

- Oversight of the development and execution of 28 hours of high visibility National priority training over 4 days for 70 Royal Australian Navy Officers and senior enlisted personnel, receiving exceptionally high praise from the Chief of Naval Operations.

Maintenance Director (CSO / STO)

7/26/24 Update 
Below are some of initial contributions I’ve provide, while spending the last 90 days learning the Spang Power Electronics business model.

-Systems Engineering Coordination:  Established an alignment with Engineering intent, requirements, and objectives.

- Operations and Engineering Alignment:  On at least a weekly basis, we ensure awareness of the current Project and Testing Status to include path of intended movement.  This communication minimizes surprises and helps prompt Engineering for those often last minute developing items.

- Right Tool for the Right Job:  Our greatest asset is our skilled trades people.  Our greatest objective is ensuring these people are  provided the best hand tools and power tools, resulting in a top quality product

Career Overview 

Over 10 years of senior management experience in maintenance, logistics, and production leading complex and diverse teams ranging from small groups to 300 people through challenging and dynamic operating environments.  Highly skilled in personnel and organizational development, consistently producing highly skilled personnel and high performing teams.  

Accomplishments

Resource Management.
	Employed skilled budgetary, organization and prioritization campaign, in the maintenance and delivery of a $1B inventory and a $200K annual operating budget, as Logistics Director (Yokosuka); provided extensive design & planning input and authorization for a $115M infrastructure modernization.  
	
Organizational Development
	Implemented a strategic investment and empowerment culture in First Line Supervisors mitigating a 38% decrease in production capability, resulting in no operational limitations and customer timelines being met.     
	
Strategic Communications
	Established short-notice (24 hours) ordnance delivery in 17 countries, as Logistics Manager (Guam), partnering with DoD and Enterprise partners.      
		
Innovation
	Executed Root Cause analysis based responsive training across 20 departments, as Maintenance Director (San Diego), resulting in a 48% decrease in re-work and system failure.  
	
Strategic Planning
	Developed a highly responsive logistics team, as Logistics Director (Japan), focused upon anticipating customer requirements and timely response to short notice needs; expanding the operations planning window from 60 to 180 days in less than 4 months.

taplio

The Battle

Rehan Safdar

Brian K. Snyder

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