Renata Zawrotna

Hellonext

Business Development Manager - Poland

VanOnGo

- Launched/managed delivery operations (same-day, next-day, prescheduled) for multiple clients across Ukraine, Kazakhstan, Romania,
- Designed and optimized a mass hiring process for onboarding hundreds of couriers,
- Collaborated on analyzing client needs&optimizing the onboarding process and integration into company operations
- Led a high-performing team of 6 Ops/CS specialists

Head of Service Execution 

bafood

- Led the launch of a new business line: online alcohol dark stores
- Owned the P&L for Delivery Operations

Country Operations Manager

- Building last mile delivery from scratch, hiring a courier fleet with 0 cost 
- Day-to-day management of the courier fleet (hiring, training, daily monitoring of, coordination of vehicles for delivery, payment systems, cash circulation)
- Overseeing last-mile delivery (defining and managing delivery zones, the most efficient areas delivery times, regions and cities, etc.)
- Creating all the processes from scratch (from the dark kitchen ops to the customer's door) 
- Overseeing the work of customer service and courier support 
- Managing deliveries through collaborative applications
- Managing operations in the largest Polish cities
- Bringing 0,5 mln in cost reductions 
- Helped to develop and improve the courier application + delivery system

Head of Delivery Operations

BARBORA Polska Sp. z o.o.

- Building a courier and last mile delivery fleet from scratch ( hiring, training, implementing procedures, monitoring daily work) 
- Planning operational strategy for 17 DS in Warsaw (testing and implementation of internal processes, supervision of DS supervisors, couriers, coordination of external stakeholders) 
- Together with the IT team, development and implementation of an internal application and delivery management system. 

Startup shut down operations on 22.08

Riders Operations Manager

JOKR

- Projecting JOKR's expansion strategy in Poland
- Evaluating & analyzing business opportunities in the Polish market
- Working on scaling recruitment processes
- Developing operational processes for several hundred DS

Expansion Launcher

- Building and improving operational processes in 16 DS in Warsaw,
- Managing and tracking the performance of 35 DS Supervisors and over 200 DS Stuff employees,
- Daily management of courier fleet (hiring, training, scheduling, last mile delivery improvement),  
- Analyzing on daily basis key operational metrics, making short and long term forecasts for last mile delivery operations, 
- Hiring and effectively training over 150 DS Stuff employees
- Working on operational process improvements together with area managers

Operations Supervisor

MDDP

Tax Consultant

Dentons

Ambasador

RK Legal

Legal Intern

ELSA Warszawa

Director of the Nationwide Moot Court in Commercial Arbitration

Karwowski Kancelaria Prawa Gospodarczego

Last mile delivery 🚛 | Green energy 🔋 | Foodtech 🥙

Experienced manager with a proven track record of building operations from scratch, last mile deliveries and internal processes in tens of dark stores&dark kitchens. 

I have successfully managed growth strategy and operating costs (+0.5 mln of cost optimisation in 8 months). I directly managed a fleet of over 300 employees across the country.  

Witnessed the collapse of 3 startups, which is a unique experience.

Privately: sports enthusiast and former national team representative in kyokushin karate.

Macro Marketing

Content Creator

Devsitio

Digital Marketing Specialist

SiliconFort LLC.

o	Identify and qualify new business opportunities
o	Build relationships
o	Write proposals and presentations
o	Contribute to the strategic planning of the company

Business Development Manager

As a Digital Marketing Manager, I am responsible for:
o	Developing and implementing comprehensive digital marketing strategies to drive brand awareness, generate leads, and increase customer engagement.
o	Managing and optimizing social media accounts to enhance brand visibility, engage with the audience, and foster meaningful connections.
o	Conducting thorough keyword research and applying SEO techniques to improve website rankings and drive organic traffic.
o	Creating and curating compelling and engaging content across multiple platforms, including blogs, social media, and websites, to attract and retain a target audience.
o	Managing and responding to customer queries and interactions on various channels, such as WhatsApp and other messaging platforms, to provide prompt assistance and maintain positive customer relationships.
o	Planning and executing online advertising campaigns on platforms like Google Ads and Facebook Ads, including ad creation, targeting, and monitoring to maximize conversions and ROI.
o	Analyzing digital marketing campaigns and utilizing data-driven insights to optimize performance, identify trends, and recommend strategic improvements.
o	Collaborating with cross-functional teams, including design, development, and content teams, to ensure consistent brand messaging and a seamless user experience across digital channels.
o	Staying up to date with the latest industry trends, best practices, and emerging technologies to continuously innovate and optimize digital marketing efforts.
o	Monitoring and reporting on key performance indicators (KPIs), such as website traffic, social media engagement, and conversion rates, to assess campaign effectiveness and inform future strategies.

Digital Marketing Manager

RealtyPaaS, Inc.

As a Digital Marketing Specialist at Realtypaas, my core responsibilities are:

o	Developing and executing digital marketing strategies: Create and implement effective strategies to increase brand awareness, drive website traffic, and generate leads.
o	Managing online advertising campaigns: Plan, execute, and optimize advertising campaigns on platforms like Google Ads and social media to maximize visibility and conversions.
o	Content creation and optimization: Produce engaging content, including blog posts and social media content, while optimizing it for search engines to improve organic visibility.

ITinternational.pk

o	Design web pages, brochures, logos, signs, advertisements and other communication materials.
o	Creates or incorporates illustrations, pictures and designs to reflect the desired theme and
 tone of the communication.
o	Analyze customer behavior and adjust email and advertising strategy accordingly.
o	Broadcasting messages to customers.
o	Follow-up on sales and customers satisfaction. 
o	Update products on websites

Prior to this job, I completed a three-month internship with the same company.

Social Media Marketing Manager

As a digital marketing expert, I'm passionate about creating strategies to help businesses succeed online. With 3+ years of experience in SEO, PPC, social media, email, and content marketing, I know how to drive traffic, engage audiences, and convert leads. I stay up-to-date with the latest trends and love experimenting with new ideas to achieve better results. I'm results-driven and dedicated to helping businesses reach their full potential in the digital space.

taplio

The Battle

Renata Zawrotna

Fatima Zahra

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