Renata Zawrotna

Hellonext

Business Development Manager - Poland

VanOnGo

- Launched/managed delivery operations (same-day, next-day, prescheduled) for multiple clients across Ukraine, Kazakhstan, Romania,
- Designed and optimized a mass hiring process for onboarding hundreds of couriers,
- Collaborated on analyzing client needs&optimizing the onboarding process and integration into company operations
- Led a high-performing team of 6 Ops/CS specialists

Head of Service Execution 

bafood

- Led the launch of a new business line: online alcohol dark stores
- Owned the P&L for Delivery Operations

Country Operations Manager

- Building last mile delivery from scratch, hiring a courier fleet with 0 cost 
- Day-to-day management of the courier fleet (hiring, training, daily monitoring of, coordination of vehicles for delivery, payment systems, cash circulation)
- Overseeing last-mile delivery (defining and managing delivery zones, the most efficient areas delivery times, regions and cities, etc.)
- Creating all the processes from scratch (from the dark kitchen ops to the customer's door) 
- Overseeing the work of customer service and courier support 
- Managing deliveries through collaborative applications
- Managing operations in the largest Polish cities
- Bringing 0,5 mln in cost reductions 
- Helped to develop and improve the courier application + delivery system

Head of Delivery Operations

BARBORA Polska Sp. z o.o.

- Building a courier and last mile delivery fleet from scratch ( hiring, training, implementing procedures, monitoring daily work) 
- Planning operational strategy for 17 DS in Warsaw (testing and implementation of internal processes, supervision of DS supervisors, couriers, coordination of external stakeholders) 
- Together with the IT team, development and implementation of an internal application and delivery management system. 

Startup shut down operations on 22.08

Riders Operations Manager

JOKR

- Projecting JOKR's expansion strategy in Poland
- Evaluating & analyzing business opportunities in the Polish market
- Working on scaling recruitment processes
- Developing operational processes for several hundred DS

Expansion Launcher

- Building and improving operational processes in 16 DS in Warsaw,
- Managing and tracking the performance of 35 DS Supervisors and over 200 DS Stuff employees,
- Daily management of courier fleet (hiring, training, scheduling, last mile delivery improvement),  
- Analyzing on daily basis key operational metrics, making short and long term forecasts for last mile delivery operations, 
- Hiring and effectively training over 150 DS Stuff employees
- Working on operational process improvements together with area managers

Operations Supervisor

MDDP

Tax Consultant

Dentons

Ambasador

RK Legal

Legal Intern

ELSA Warszawa

Director of the Nationwide Moot Court in Commercial Arbitration

Karwowski Kancelaria Prawa Gospodarczego

Last mile delivery 🚛 | Green energy 🔋 | Foodtech 🥙

Experienced manager with a proven track record of building operations from scratch, last mile deliveries and internal processes in tens of dark stores&dark kitchens. 

I have successfully managed growth strategy and operating costs (+0.5 mln of cost optimisation in 8 months). I directly managed a fleet of over 300 employees across the country.  

Witnessed the collapse of 3 startups, which is a unique experience.

Privately: sports enthusiast and former national team representative in kyokushin karate.

ORLEN Neptun

- Przygotowanie dokumentów korporacyjnych i koordynacja ich opiniowania
- Obsługa posiedzeń Rady Nadzorczej oraz wsparcie w organizacji posiedzeń Zarządu
- Współpraca z GK ORLEN oraz GK ORLEN Neptun

Główny specjalista ds. korporacyjnych

Traple Konarski Podrecki & Partners

W trakcie pracy w Traple Konarski Podrecki i Wspólnicy sp.j. zajmowałem się m.in.:

▶ Pomocą w koordynacji oraz samodzielną koordynacją projektów analizy prawnej (w tym projektów międzynarodowych);

▶ Udział w realizacji analizy prawnej produktów klientów;

▶ Research oraz przygotowanie notatek, opracowań, zestawień oraz analiz wewnętrznych na zlecenie starszych prawników;

▶ Przygotowywanie projektów regulaminów akcji marketingowych;

▶ Przygotowywaniem projektów opinii prawnych dot. sprzedaży i reklamy produktów z branż sensytywnych;

▶ Przygotowywaniem prostych pism;

▶ Wykonywaniem czynności administracyjnych na zlecenie starszych prawników;

Junior Associate

Stażysta/Legal trainee

Koło Naukowe Prawa Prywatnego UKSW

Carried out projects: Workshop "Referat naukowy. Know how" (on how to write a conference papers), Workshop "Tajniki rekrutacji z KPMG: Jak zwiększyć swoje szanse na rozmowie kwalifikacyjnej" - in collaboration with KPMG (about interview techniques), National Scientific Conference: "Ochrona danych osobowych w prawie prywatnym. Aktualne i przyszłe wyzwania." (About data protection in private law)

President of the Student Research Group of Private Law

Liceum Klasyczne im. Papieża Jana Pawła II w Ostrołęce

Trainer

Ministry of Digital Affairs

Day to day support for full-time staff (i.a. minor activities within the procedure for including qualfications in the ISQ), minor consultation on confirmity of documents relating to IT Talent Development Programme 2019-2029, preparation of draft opinions on the Ministry's patronages.

taplio

The Battle

Renata Zawrotna

Krzysztof Krasowski

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