Ricky Pearl

Pointer

Accelerate revenue growth across your entire team with a sales enablement program that turns reps into top 5% tech sales professionals. 

Typically, 40% of sales reps fail 92% of reps Pointer recruits and trains succeed. 
If you want to avoid the risk of bad sales hires or to add training to your existing team - work with Pointer. 

Your company provides a product or service that solves a problem. Now you need to talk to the people that have that problem. 

We help you do that efficiently, at any scale needed, without making mistakes along the way. 

Trusted by tens of startups for advice and operational support (in house or outsources) business development services. 

For companies that want to grow, without all of the growing pains. 

Why?


🚩 Selling has never been easy. Now it's more complicated than ever.
🚩 Hiring, training and then retaining junior sales people is no mean feat.
🚩 The time investment required to manage sales staff can be immense.
🚩 Setting up outbound motions is complex and all consuming

✅ If you want any of those challenges removed from your plate then slide into my DM's

Building efficient outbound machines has never been easier with three ways to grow. 

1️⃣ Consult: Build a world class outbound system with our help for $995 per month (1-3 months)
2️⃣ Manage: Have Pointer manage your SDR/BDR rep for $995 
3️⃣ Deliver: Fully outsource your outbound system to Pointer for $995 per month plus expenses

Co-Founder

SVG Ventures | THRIVE

Mentor

Startupbootcamp

Accelerating Asia

We invest in brave ideas to catalyse positive change.

Accelerating Asia is an early-stage venture capital fund headquartered in Singapore. We are passionate about driving success for entrepreneurs and supporting them with the tools, resources, and networks to accelerate their growth.

Our award-winning flagship accelerator program and pre-series A fund works with high-impact and high-potential startups from all sectors across the region and sets them up for success. Startups receive competitive funding at founder-friendly terms, and have access to best-in-class mentors, investors, customers, and our network of partners. Through strategic partnerships with multinationals, governments, development organisations and education institutions, we support better engagement with startups and more effective implementation of new technologies.

The Startup Network

Tech Sales ANZ

SDRs of APAC is a collective where leaders in business development collaborate and communicate to drive the industry forward.

Founding Member - Tech Sales ANZ

Pavilion

The Revenue Collective is a private, invitation-only community of sales and marketing executives at growth-focused companies.

Chapter Head - Executive Member

RevGenius

Chapter Head - Australia, New Zealand (ANZ)

Community Security Group

Responsible for safety and security of 50K community members while engaged in communal activities
Thousands of annual events, hundreds of facilities, and 24/7 response.
Hardest Challenge - fundraising to support the group's operations.

Patriot Brand (successful exit on move to Australia)

Patriot Brands contract manufactured cosmetics and nutraceuticals for well-established brands looking to expand their reach in South Africa, as well as low run manufacturing for brands new to the market.  

A significant channel was promotional cosmetic manufacturing (you know those branded lip balms, sanitiser etc.) 

The promotional cosmetics channel included in-house printing, design, copy. It closer resembled a marketing company than a factory. 

As the Owner and CEO. I was responsible for overseeing all aspects of the business from the strategic vision, go to market strategies and business development through to delivery of products to market. 

Employed 50 people at time of exit.

Co-founder and CEO (exit)

Grow without growing pains | Done for you outbound motions that don't suck | Call, Email or LinkedIn Outbound made easy

⚡️ Helping companies hire reps that hit targets.
🇦🇺 B2B sales specialist. Pursuing growth for all who need it
🚀 We place and train reps so they become elite, so the company thrives and everyone wins. 

🚩 No seller is perfect. 
🚩 They have potential and they have flaws
🚩 Their success will be determined by YOUR ability to maximise their potential, and coach out he flaws

✅  We do that for every rep we place

Professional recruitment that's game-changing.
+
Only pay 1.5% p/m for 12 months (18%)
+
1 month of intense training (RAMP)
+
3 x ongoing weekly training
+
1 year of sales training
+
Technical support
+
Peer network
=
Winning
‍
Talented individuals, enabled by top notch technology, with access to experienced coaches.
All reps get access to Growth Forum's community and senior sellers get access to Pavilion too
 
We help you hire better, scale faster, win more business, and reduce the burden on management of maintaining a high-performance sales department.


👉 DM me to get the details 👈

Founding Member - SDRs of APAC

Greenlight Innovation Ltd

Developing and sustaining lead pipeline
Building and developing relationships across the industry 
End to end sales experience
Content creation for web/social channels
Video content creation for social

Business Development Executive

Journeycall

Introduction of Agile Project Management methods to our team’s processes to ensure our tasks are completed prior to any negative impact on the business.
Planning staff allocation for maximum efficiency to ensure we can continually adhere to service level agreements.  
Working with our training team to ensure we are continually improving our agent’s skillsets to ensure we can meet any changes in contact volume demands.
Allocating Annual Leave across the entire contact centre to ensure an even distribution to minimize the impact on business operations.  Analyzing historical data to predict future events to ensure we are capable of meeting future business needs.  
Regularly reporting to clients on our performance across several contracts; including tracking any impact of ongoing events which may have an impact on our ability to meet Service level agreements.  
Monitoring agent performance through efficiency reports and working with the Team Leader group to ensure this information is both understood and appropriate action is taken to see improvements.
Completing timesheets for all call centre staff on a month basis.
Calculating the cost of any potential service credits to ensure our resources are utilized in the most cost-effective manner whilst also taking into consideration the reputational damage that could be caused

Resource Planner / Business Planning Analyst

Operating as a Team Leader for a team of between 10-15 agents which involved holding disciplinary & progression meetings with agents – working collaboratively with agents setting future goals to encourage development over time.  
Providing Weekly Reports, Month End Reports and One to One meetings to develop agents.  
Enhanced existing Team Reporting mechanisms to create a more automated process.  
Assisting agents in finding appropriate resolutions for difficult calls whilst utilizing this opportunity to improve their service knowledge & customer service skills.
Introduced a new Duty Rota for the Team Leader & Senior agent team to ensure tasks are completed routinely.
Developed a new dashboard for monitoring Contact Centre performance.
Developed a new tracker to compare forecasted and actual results.

Senior Agent / Team Leader

Trained on Generalist and Lost & Stolen services.
Experienced agent with regular floor walking responsibilities.
Awarded for top number of golden calls and highest call score average for 2015.
Maintaining an efficiency percentage over 95% throughout my time on the phones.  

Information Advisor

Developing enhanced back-end website functionality for existing web systems
Creating E-Commerce websites
Developing community websites
Experienced in over multiple development languages

Freelance Web Developer

J.T. INGLIS & SONS LIMITED

Responsible for arranging and over-seeing the transport of products around the world.
Tracking orders and organizing any replacements.
Liaising between office staff and warehouse personnel.
Time management skills through handling different tasks in different areas of the building with their own deadlines.  
Responsible for printing orders for distribution - prioritizing based on shipping time.
Picking stock and packaging for delivery.
Liaising between head office & warehouse to ensure stock is suitable allocated based on distribution needs.

Warehouse Operative / Transport Coordinator

Fujitsu Services

Providing technical support on over 30 software systems.
Handling incoming calls from clients and managing them until resolution.
Training new staff & working as a cover supervisor

1st Line Support

Adecco

Multiple short term contracts 

Customer Support
IT Support
PC Repair
Warehouse Duties

Multiple Roles

I am on a mission to take outbound to the next level 🚀

Technology can be a great asset and can enhance our actions, but the key is putting people at the heart of our actions. 

By combining technology and human design we take our customer experience to the next level 

💬 Let's discuss industry challenges and how we can keep on the right track moving forward
💬 Let's discuss problem scenarios and how we can achieve better outcomes
💬 Let's discuss how we can use technology to empower our teams

🥊 Help me give a knockout blow to bad customer experiences by joining me on my mission! 


Your mission, should you choose to accept it - Connect with me and let's have a chat!

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The Battle

Ricky Pearl

Mike Clarke

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