Ricky Pearl

Pointer

Accelerate revenue growth across your entire team with a sales enablement program that turns reps into top 5% tech sales professionals. 

Typically, 40% of sales reps fail 92% of reps Pointer recruits and trains succeed. 
If you want to avoid the risk of bad sales hires or to add training to your existing team - work with Pointer. 

Your company provides a product or service that solves a problem. Now you need to talk to the people that have that problem. 

We help you do that efficiently, at any scale needed, without making mistakes along the way. 

Trusted by tens of startups for advice and operational support (in house or outsources) business development services. 

For companies that want to grow, without all of the growing pains. 

Why?


🚩 Selling has never been easy. Now it's more complicated than ever.
🚩 Hiring, training and then retaining junior sales people is no mean feat.
🚩 The time investment required to manage sales staff can be immense.
🚩 Setting up outbound motions is complex and all consuming

✅ If you want any of those challenges removed from your plate then slide into my DM's

Building efficient outbound machines has never been easier with three ways to grow. 

1️⃣ Consult: Build a world class outbound system with our help for $995 per month (1-3 months)
2️⃣ Manage: Have Pointer manage your SDR/BDR rep for $995 
3️⃣ Deliver: Fully outsource your outbound system to Pointer for $995 per month plus expenses

Co-Founder

SVG Ventures | THRIVE

Mentor

Startupbootcamp

Accelerating Asia

We invest in brave ideas to catalyse positive change.

Accelerating Asia is an early-stage venture capital fund headquartered in Singapore. We are passionate about driving success for entrepreneurs and supporting them with the tools, resources, and networks to accelerate their growth.

Our award-winning flagship accelerator program and pre-series A fund works with high-impact and high-potential startups from all sectors across the region and sets them up for success. Startups receive competitive funding at founder-friendly terms, and have access to best-in-class mentors, investors, customers, and our network of partners. Through strategic partnerships with multinationals, governments, development organisations and education institutions, we support better engagement with startups and more effective implementation of new technologies.

The Startup Network

Tech Sales ANZ

SDRs of APAC is a collective where leaders in business development collaborate and communicate to drive the industry forward.

Founding Member - Tech Sales ANZ

Pavilion

The Revenue Collective is a private, invitation-only community of sales and marketing executives at growth-focused companies.

Chapter Head - Executive Member

RevGenius

Chapter Head - Australia, New Zealand (ANZ)

Community Security Group

Responsible for safety and security of 50K community members while engaged in communal activities
Thousands of annual events, hundreds of facilities, and 24/7 response.
Hardest Challenge - fundraising to support the group's operations.

Patriot Brand (successful exit on move to Australia)

Patriot Brands contract manufactured cosmetics and nutraceuticals for well-established brands looking to expand their reach in South Africa, as well as low run manufacturing for brands new to the market.  

A significant channel was promotional cosmetic manufacturing (you know those branded lip balms, sanitiser etc.) 

The promotional cosmetics channel included in-house printing, design, copy. It closer resembled a marketing company than a factory. 

As the Owner and CEO. I was responsible for overseeing all aspects of the business from the strategic vision, go to market strategies and business development through to delivery of products to market. 

Employed 50 people at time of exit.

Co-founder and CEO (exit)

Grow without growing pains | Done for you outbound motions that don't suck | Call, Email or LinkedIn Outbound made easy

⚡️ Helping companies hire reps that hit targets.
🇦🇺 B2B sales specialist. Pursuing growth for all who need it
🚀 We place and train reps so they become elite, so the company thrives and everyone wins. 

🚩 No seller is perfect. 
🚩 They have potential and they have flaws
🚩 Their success will be determined by YOUR ability to maximise their potential, and coach out he flaws

✅  We do that for every rep we place

Professional recruitment that's game-changing.
+
Only pay 1.5% p/m for 12 months (18%)
+
1 month of intense training (RAMP)
+
3 x ongoing weekly training
+
1 year of sales training
+
Technical support
+
Peer network
=
Winning
‍
Talented individuals, enabled by top notch technology, with access to experienced coaches.
All reps get access to Growth Forum's community and senior sellers get access to Pavilion too
 
We help you hire better, scale faster, win more business, and reduce the burden on management of maintaining a high-performance sales department.


👉 DM me to get the details 👈

Founding Member - SDRs of APAC

People.ai

Senior Customer Success Director, Enterprise

Assignar

- Build a Customer Success Strategy and team 
 - Lead a team of 15 people globally
- Develop a renewal process to ensure on-time renewals of 100% by quarter-end close.
- Redesign onboarding program to reduce onboarding time by 30 days
- Cross-functional team collaboration to drive customer outcomes with Sales, Marketing, Product, and Engineering.

Global Head of Customer Success

Alation

Alation is the industry's leading Data Catalog. It is an AI-driven platform for data search & discovery, data governance, data stewardship, analytics, and digital transformation.

- Develop lasting trust relationships with customers, helping maximize adoption, renewal, and expansion
- Promote Alation capabilities within the customer organization
- Help customers mature their data programs within the context of Alation
- Proactively maintain overall account health

Senior Customer Success Manager

Lux Research

Lux Research is a leading provider of tech-enabled research and advisory solutions, helping clients drive growth through technology innovation. A pioneer in the research industry, Lux uniquely combines technical expertise and business insights with a proprietary intelligence platform, using advanced analytics and data science to surface true leading indicators. With quality data derived from primary research, fact-based analysis, and opinions that challenge traditional thinking, Lux clients are empowered to make more informed decisions today to ensure future success.

Domo, Inc.

Domo is about BI leverage, at cloud scale in record time. The Domo Business Cloud lets you integrate data from any source, turn data into live visualizations, and extend BI into apps that empower your team with data. My role is working in Sydney, Australia across our Enterprise customers in the APAC region, with a focus on government, retail and telecommunications.  

- Assist customers with Domo’s solutions and service offerings, by understanding their data and technology challenges and surfacing insights in all areas of their business to drive business outcomes. 
- Manage customer relationships and be the trusted advisor for the customer. 
- Oversee the implementation and roll-out strategy of the Domo Platform into complex technology stacks and business operations for customers. 
- Support clients with technical data challenges and introduce SME's to best assist them.
- Renewal management and contract negotiations 
- Identify upsell and cross sell opportunities in existing accounts

Enterprise Customer Success Manager

Assignar is a workforce, asset and compliance management system, designed for any business operating in highly regulated environments. Our clients have mobile workforces and machines/assets working in mining, rail, construction, roads and many more industries.

- Onboard new clients 
- Help existing clients get more out of our solution and implement new workflow processes  
- Help existing clients improve their current processes
- Change management - building implementation plans with customers to effectively change their 
- Implementation and roll out of Assignar Platform into complex business operations for customers including LendLease, UGL and Sydney Trains
- Support clients with technical and how-to type challenges
- Book and perform webinars & conferences for new and existing clients
- Create and implement overall Customer Success Strategy 
- Create and implement Customer Health Score Matrix 
- Enterprise Customer Success Management 
- Write best practice articles for customers

Customer Success Manager

Mesiti HQ

Manager of Client Experience Team 
- Daily client experience management phone and email
- Monitor 1 virtual staff member 
- Map client path and experience 
- Maintain strong relationships with stakeholders 
- Develop new relationships with stakeholders
- Infusionsoft CRM management
- Set up system automations for client experience team 
- Create and implement new processes for Client Experience team to enhance service and efficiency 
- High end client management

Client Experience Manager

High-End Client Management
Marketing campaign building 
Assisting Marketing Department
Assisting Events Department
Event Management 
Marketing idea/concept creation 
High-End client program sales
Manage Customer Service Team

Company Relations Manager

Manage portfolio of high-end clients consisting of  $2.5 million in annual revenue
New Client Acquisition of 1-3 new clients per month (on average)
Maintain  Client Retention, at 75% retention rate.
Plan and execute 5 high-end client events per year.
Monthly monitoring of clients.
Conflict resolution management with clients.
CRM database management
Marketing Campaign creation

Platinum Liaison

I have over seven years of experience in customer success, working with customers across various industries and sectors who are looking to leverage data and technology to solve critical business issues.

My core competencies include developing and executing customer success strategies, driving customer adoption, renewal, and expansion, and collaborating with cross-functional teams to deliver customer outcomes. I am passionate about understanding the complex business problems that organizations face and need to solve faster than ever before, and enabling them with the right tools and resources at the right time in their journey. I hold a Diploma of Marketing, a Professional - Level 1 certification from Domo, Inc., and an edX Verified Certificate for Enterprise Data Management. I am also a finalist of the Women in ICT Awards - Rising Star category in 2019.

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The Battle

Ricky Pearl

Rachel Jennings-Keane

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