Williamsburg Learning

Director of Digital Marketing & Sales

Lead and manage a team of direct reports responsible for all digital marketing efforts at Williamsburg, including ads, websites, email marketing, social media, and HubSpot automation. In this role, I helped drive substantial company revenue growth for the 2023-24 school year and led the successful revamp and relaunch of our four school websites on a tight timeline.

Director of Digital Marketing

Implemented significant upgrades to key marketing and parent communications systems (such as SMS) and supported the hiring, onboarding, and training process for critical new hires within the marketing department. Also continued serving as Williamsburg's lead copywriter and marketing project manager.

Marketing Operations Manager

Helped achieve company revenue goals by planning and executing high-quality, multi-channel digital marketing campaigns. Continuously refined and improved campaign performance by gathering, analyzing, and actioning key data points. Also served as project manager for the overall marketing team.

Digital Marketing Manager

Coordinated the flow of internal and external communications for all staff, parents, students and third-party partners. Wrote and/or oversaw the development of all written content for company websites and worked closely with executives to iterate and refine the overall customer experience.

Communications Manager

Self Employed

I love working with ambitious, humble go-getters who want to find the most authentic path to sharing their unique gifts with the world.

Certified Master Life Coach

Apple

I co-led a small team responsible for inventory control, store-wide operations, and visual merchandising. Part of this involved root cause analysis on KPIs that had been off track for a while, and through consistent feedback and process reviews I helped the team get back to exceeding them.

Operations Expert

I collaborated with my fellow Experts to drive results for our store's high-volume sales team. This included consistently achieving store-leading sales results myself, spearheading new initiatives to improve the customer and employee experience, and developing a team of direct reports.

Sales Expert

I served a six-month stint as my store's In-Store Guest Trainer (a full-time career experience that meant planning and facilitating all employee training events). Before and after, I was called in to lead various other training programs and hiring events and recognized as one of the top trainers in my market.

Lead Trainer

I started out at Apple as a jack-of-all-trades in the Specialist role, performing B:C and B:B sales as well as helping customers set up their devices and directing traffic throughout the store.

Sales Specialist

Writer, Marketer, Coach • Sharing ideas to help you thrive in life, work, and writing

I love working on projects that help to maximize human potential. Professionally, I'm currently doing this in my role as Director of Digital Marketing & Sales at Williamsburg Learning, a transformational online K-12 education company. In my spare time, I also do this through my private coaching services.

Riley Trembath

City of Edmonton

- Enforcing the Community Standards, Zoning, Business licensing and other city bylaws as it pertains to private property. 
- Responding to citizen complaints. 
- Conducting on site inspections.
- Meeting with property owners, tenants, business owners and community leaders. 
- Community relationship building.
- Issuing notices, orders, warnings, municipal and violation tickets.
- Attending court 
- Organizing and overseeing remedial action at properties.
- Collaborating with internal departments & outside agencies. 
- Educating the public on community standards.

Municipal Enforcement Officer II

West Edmonton Mall Property Inc. (West Edmonton Mall and Fantasyland Hotel)

- Conducted plain clothes operations.
- Foot patrols of the facility.
- Interviewed patrons of the mall.
- Responded to unattended items. 
- Wrote detailed reports and used security footage to document investigations.
- Worked with uniformed security agents and K9 explosive detection agents.
- Trained in counter terrorism practices. 
- Educated the public on mall policies. 
- Worked with local police and outside agencies. 
- Trained new agents.

Risk Assessment & Mitigation Agent (WEM Security)

- Sold products & services as a top performing sales associate.
- Collaborated with other areas of the business to meet customer demands.
- Worked in a fast paced environment with high demand. 
- Utilized problem solving skills to help customers.
- Trained and mentored sales staff. 
- Lead store initiatives. 
- Used communication skills to work with a wide range of customers from various backgrounds.

Product Specialist

As a Municipal Enforcement Officer with over 10 years of customer service experience, I excel at engaging with diverse communities and collaborating effectively with both internal and external agencies to promptly address citizen concerns. In my current role with the City of Edmonton, I enforce community standards while also supporting my branch as a Peer Support member. I am passionate about delivering high-quality service, fostering inclusion and diversity, enhancing team morale, and contributing to a positive work environment.

Competencies: 
Problem solving, effective communication, collaborative networker, time management, organization, adaptability, decision making, initiative, integrity, client focus and developing others.

taplio

The Battle

Riley Trembath

Travis P.

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