Insight Research Group

- Provide strategy, operations, and analytics support to innovative healthtech (incl. VBC) and social impact orgs
- Past / current clients include: Optum, UCSF, Stupski, Honest
- Learn more at https://insightresearch.group

Principal

Flourish

- At Flourish, we offer programs to help leaders and executives prevent and manage burnout 
- We've worked with leaders and execs from world-class companies including: Google, Salesforce, Intuitive, Atlassian, and McKinsey
- Learn more at joinflourish.com

Co-Founder

Value-Based Care Partners

Consultant / Advisor

For A Reason

For A Reason provides life-long educational opportunities to children and young adults in Haiti. Learn more at forareason.org.

Board of Directors

DaVita Medical Group

Worked at the intersection of strategy and operations to develop and implement programs targeted at improving patient experience and retention.

Senior Analyst

Redwoods Analyst, Strategy and Special Projects

DaVita Kidney Care

Developed an updated comprehensive care management strategy to improve delivery of value-based care.

Redwoods Summer Analyst

Augmedix

Associate, Business Development and Business Intelligence

Intern, Business Development

I’m on a mission to help every human realize their full potential. I aspire to do this by vastly improving the delivery and outcomes of healthcare in the United States. 

I’m currently the CEO of Insight Research Group (boutique consulting practice helping healthtech and VBC companies grow) and co-founder of Flourish (evidence-based programs focused on fostering connection, promoting resilience and well-being, and helping individuals and teams flourish)

Prior, I worked on patient experience at DaVita Medical Group (acquired by United / Optum). I was also an early employee at Augmedix (Nasdaq: AUGX).

Richard Mancuso

CareJourney by Arcadia

Senior Director, Partner Development

Senior Director of Product Management and Design & GM of Provider Data Offering

2020 Content: 
https://carejourney.com/is-the-cms-geographic-direct-contracting-model-right-for-you/
https://carejourney.com/blue-button-2-0-everything-you-need-to-know-and-more/
https://carejourney.com/medication-adherence-as-a-path-to-unlock-savings-opportunities/
https://carejourney.com/impact-of-covid-19-on-accountable-care-organizations-short-term-and-long-term/
https://carejourney.com/understanding-the-direct-contracting-dc-payment-model/
https://carejourney.com/an-exploration-of-the-primary-care-first-pcf-payment-model/

Director of Product Management and Design

HTTH, LLC

Founder

Johns Hopkins Medicine

The Clinical Informatics Startup Engineering (CISE) track is part of the Biomedical Informatics and Data Science (BIDS) department within the Johns Hopkins School of Medicine.  Students graduating from the track will receive a Masters in Applied Informatics with a focus on Startup Engineering.  Students who graduate from the CISE track will be able to: 
- Effectively communicate with clinicians by partnering clinical and non-clinical folks together to develop a common language
- Understand the market’s dynamics within the digital health ecosystem
- Launch a digital health tool that meets a particular market need
- Pitch a digital health solution to a wide variety of provider organizations

Co Director (Clinical Informatics Startup Engineering (CISE) Track)

Quarter 1: 
- ME.250.959 Digital Health Laws and Regulations

Quarter 2: 
- ME.250.960 The Role of Digital Health and the Health Care Delivery System

Quarter 3: 
- ME.250.787 Data-Driven Design: Business Intelligence (BI) Visual Analytics
- ME 250.778 Implementing Fast Healthcare Interoperability Resources (FHIR)

Quarter 4: 
- ME 250.784 Clinical Decision Support (CDS) Application Interoperability
- ME.250.786 Mastering Quality Measures: Interpret, Design, Excel

Summer Semester:
- ME 250.958 Digital Health Innovation & Regulatory Science

Instructor

Research Associate

Works as Graduate Teaching Assistant.  Performs all assistant duties including mentoring, lecturing, and clerical help.  

2018-2019: 
Q2: ME 600.902 - Leading Change Through Health IT
Q3: ME 600.810 - Student Seminar and Grand Rounds
Q4: ME 600.907 - Database Querying in Health
Q4: ME 600.810 - Student Seminar and Grand Rounds
Q4: PH 602.691 – Managing Health Across the Continuum: Contemporary Models and Applications of Care Coordination and Management

2019-2020: 
Q2: ME 600.907 - Database Querying in Health
Q2: ME 600.902 - Leading Change Through Health IT
Q4: PH 602.691 – Managing Health Across the Continuum: Contemporary Models and Applications of Care Coordination and Management (Pro Bono TA)
Summer: ME 600.724 - Data Driven Digital Health Entrepreneurship (Pro Bono Course Coordinator)

2020-2021: 
Q2: ME 600.907 - Database Querying in Health (Course Coordinator)
Q4: ME 600.728 - Implementing Interoperability in Clinical Practice (Course Coordinator)

Created and Delivered 5 lectures in the Leading Change course within the Coursera Health Informatics Specialization. 

Lectures: 
- Role of the Work Breakdown Structure in Health IT
- Process Flow Charts
- Example of a Gantt Chart
- What is ROI?
- Calculating Total Cost of Ownership

Teaching Assistant

Collective Medical

•	Owns the Behavioral Health Business Unit
•	Launched ED Boarding Solution, Care Team module, new Portal User Interface, and consent functionality nationwide
•	Acts as the liaison between Data Science and Product Development
•	Owns 4 Scrum Teams and acts as Scrum Master on 2 of the teams

Product Manager

The Advisory Board Company

Associate Director, Technology Value Management & Product Liaison, Population Health

Served as a healthcare consultant and product liaison with a focus in Population Health Analytics.
- Served as an internal Subject Matter Expert for the Quality Payment Program 
- Served as an internal SME on various BI tools including MicroStrategy and Tableau- Worked as the primary liaison between clients and product management team to define product requirements, construct epics and user stories for development of Population Health Platform.- Provided onsite consulting services to health systems focused on improving quality and reducing cost variation within the inpatient and ambulatory settings under various payment models including risk-based contracts.- Championed a number of projects such as building out customized member dashboards to facilitate physician engagement, identifying clinical data opportunities to address external reporting measure improvement, and analyzing episode condition performance to inform development of chronic condition management programs.
- Developed a custom Post Acute Care rating system for organizations to create new or evaluate existing partnerships. 
- Worked with various organizations to realize cost savings and revenue generation of over $60MM.

Senior Value Management Advisor, Technology Value Management & Product Liaison, Population Health

Bernoulli Health

Brought in to manage multiple Software products, including an Android and iOS mobile app. 

- Oversees development lifecycle (SDLC), from inception through current launch initiatives.
- Plans, tracks and defines product requirements, milestones and deliverables.
- Collaborates with C-level executives on development of proposals and other documents describing organizational products
and services in response to requests from prospective clients.
- Designed the UI for a device management support tool.
- Manages the development of a Web-based analytics dashboard using SQL Server Reporting Services.
- Manages the development of native Android and iOS mHealth application.

Technical Product Manager

Siemens Healthcare

Brought in to manage multiple products, including assay and instrument/software lines.

- Performed full clinical audit, successfully preparing for Bioresearch Monitoring Audit.
- Guided SOP improvements through presenting audit findings and recommending future efforts.
- Co-authored and integral in preparation of multiple Traditional 510(k)s for Software contained in Medical Devices.
- Key functional member in integrated responses to agency interrogatories regarding In Vitro Diagnostic Device PMA.
- Provided core support to International registration efforts.

Regulatory/Clinical Affairs Specialist III

Spine Wave, Inc.

Brought in for Product Labeling projects, progressing into Regulatory Representative on multiple Product Development Teams within 3 months.

- Managed Regulatory matters on over 15 project teams.
- Integral in launching over a dozen projects in less than two years.
- Managed labeling for the entire product portfolio resulting in 5% improvement in labeling precision/accuracy.
- Received five pre-market notification clearances consisting of both Traditional and Special 510(k)s.

Regulatory Affairs Specialist

PMPH-USA Global Medical Publisher

Brought in as an IT intern, offered full-time Marketing Intern position within a few weeks, and then offered a Marketing Assistant position a few months later.

- Managed the company’s website and Amazon web store.
- Identified market opportunities for new books and coordinated marketing efforts to create a presence in the digital realm
- Integral in converting best sellers to multiple platforms for use on Amazon Kindle and B&N Nook.
- Juggled multiple projects and planned tactics to save time under tight deadlines.

Marketing Assistant

Experienced Product Management, consultant, and technical project manager professional with strong marketing and business skill sets focused in the healthcare IT space. A history of delivering company goals and customer needs on time and regardless of obstacles. Exceptional levels of creative thinking and problem solving, as well as entrepreneurial mindset which enables product evaluations and development that always keep track of the bigger picture and goals of the company. Passionate about quality, innovation, and customer satisfaction and building a “product first” or “customer first” mindset throughout the company. Successfully managed a brand in a bootstrapped environment and a strong desire to connect both academia and industry to get the best of both worlds and achieve "interoperability". 

Skills: 
- Product Management
- Software Development Life Cycle (SDLC) 
- Prescriptive Analytics
- Clinical Informatics
- Business Intelligence Tools 
- Corporate and Customer Presentations
- Strong Customer Service Skills
- Market Report Production
- Social media/Cross-media marketing

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