Insight Research Group

- Provide strategy, operations, and analytics support to innovative healthtech (incl. VBC) and social impact orgs
- Past / current clients include: Optum, UCSF, Stupski, Honest
- Learn more at https://insightresearch.group

Principal

Flourish

- At Flourish, we offer programs to help leaders and executives prevent and manage burnout 
- We've worked with leaders and execs from world-class companies including: Google, Salesforce, Intuitive, Atlassian, and McKinsey
- Learn more at joinflourish.com

Co-Founder

Value-Based Care Partners

Consultant / Advisor

For A Reason

For A Reason provides life-long educational opportunities to children and young adults in Haiti. Learn more at forareason.org.

Board of Directors

DaVita Medical Group

Worked at the intersection of strategy and operations to develop and implement programs targeted at improving patient experience and retention.

Senior Analyst

Redwoods Analyst, Strategy and Special Projects

DaVita Kidney Care

Developed an updated comprehensive care management strategy to improve delivery of value-based care.

Redwoods Summer Analyst

Augmedix

Associate, Business Development and Business Intelligence

Intern, Business Development

I’m on a mission to help every human realize their full potential. I aspire to do this by vastly improving the delivery and outcomes of healthcare in the United States. 

I’m currently the CEO of Insight Research Group (boutique consulting practice helping healthtech and VBC companies grow) and co-founder of Flourish (evidence-based programs focused on fostering connection, promoting resilience and well-being, and helping individuals and teams flourish)

Prior, I worked on patient experience at DaVita Medical Group (acquired by United / Optum). I was also an early employee at Augmedix (Nasdaq: AUGX).

Richard Mancuso

TranscendHealth

Transcend Health is a leading health population company committed to optimizing the well-being of communities through innovative and data-driven solutions. We leverage cutting-edge technology, analytics, and a deep understanding of healthcare dynamics to empower organizations in achieving better health outcomes on a large scale.

https://transcendhealth.io/

Co-Founder, President & COO

VantagePoint Management Ventures

VPMV is a consulting and advisory company that helps healthcare businesses (i.e. health plans, Independent Physician Associations (IPAs), physician groups, health systems and hospitals) to strategize and optimize their value-based care propositions.  In particular, VPMV specializes in value-based care opportunities and population health management for:
 
•	Primary Cares Initiative
•	Medicare Advantage (MA)
•	Medicaid Managed Care
•	Advancing American Kidney Health Initiatives
•	Chronic Special Needs Plan (C-SNP)
•	End-Stage Renal Disease (ESRD)
 
As Founder and Principal:
•	Identify and develop new business engagements.
•	Based on clients’ needs, develop business proposals, statement of work, project scope, budget, and timelines.
•	Assess current capabilities of an organization and provide recommendations for high priority opportunities.
•	Analyzed and quantify the potential clinical quality outcomes as well as the financial impact of the opportunities.
•	Assist in implementation and improvement of value-based care programs.
•	Provide project trainings to clients as needed.

Founder & CEO

Pacific Accountable Care ACO

Chief Executive Officer

Palomar Health

Chief Population Health Officer

Network Medical Management

Chief Population Health Office

Apollo Medical Holdings, Inc.

Legacy Health Plan, Incorporated 

Legacy Health Plan is a start-up health plan focused on serving Medicare Advantage (MA) members and Chronic Special Needs Plan (C-SNP) members in Southern California.
 
As Senior Vice President of Quality Programs and as Managing Partner, serving on the senior executive leadership team:
•	Instrumental in design, implementation and execution of strategic and business plan of organization. 
•	Identified and developed new business opportunities, especially pertaining to value-based care opportunities. 
•	Instrumental in the development and execution of IPA provider contracts. 
•	Responsible for the development and operational execution of Quality programs (STAR HEDIS, CAHPS, HOS, Quality Improvement initiatives, etc.) through our Model of Care (MOC) framework.
•	Responsible for risk adjustment and hierarchical condition category (HCC) coding initiatives.
•	Provide oversight of care coordination efforts, such are care management, utilization management, disease management, and transitions of care.

Senior Vice President and Managing Partner

As Vice President of Operations and member of C-suite leadership team: 
•	Oversaw and co-supervised the overall management, continuous improvement and growth of nearly 40 medical and surgical specialties at 15 locations with an annual revenue of ~$140MM.
•	Responsible for all population health management programs and the execution of all value-based contracts for a value-base care population of over 42,000 members. 
•	Responsible for operational oversight of our accountable care organization, NM Care ACO, LLC. 
•	Provided strategic vision for population health management operations. The population health management departments include: Affiliate / IPA Network, Clinical Quality, Care Management, Medical Coding, HCC Risk Adjustment, Hospitalists, SNFists, and Home Care, and Pharmacy Management. 
•	Engaged, developed, and built the physician network.
•	Implemented and evolved key performance indicators to drive accountability and continuous improvement for clinical, operational, and financial outcomes.

Vice President Operations

DaVita Inc.

As Regional Operations Director: 
•	Oversaw the overall management, continuous improvement and growth of 13 dialysis facilities with a regional revenue of ~$60MM in the Orange County area.
•	Oversaw the design, development and construction of 7 new clinics in the Orange County area. 
•	Worked closely with ancillary services such as pharmacy, laboratory, skilled nursing facilities, hospice, home therapies, etc. 
•	Participated in due diligence of potential acquisitions as well as oversaw the transitional process of those acquisitions.
•	Provided leadership and direction to assure the highest quality patient care services and continuous operational improvements with a focus on cost effectiveness.

Regional Operations Director

As national leader for Renal Case Management business line:
•	Responsible for the development, operations and support of the Renal Case Management program in the U.S. 
•	Planned, executed, and finalized the RCM strategy.
•	Managed and sustained high performance excellence, resulting in 9% reduction in average hospital length of stay and 16% reduction in 30-day readmission rates.
•	Responsible for coordinating the efforts of a matrixed team to ensure all aspects of the project lifecycle from project initiation through execution and reviews were completed on time.
•	Participated and coordinated with Integrated Care Services on accountable care organization (ACO) strategy and integrated delivery care network (IDCN) strategy.

Senior Director, Hospital Services Group

As Regional Operations Director:
•	Oversaw the overall management, continuous improvement and growth of 15 dialysis facilities with a regional P&L of ~$21MM in the San Diego area and the Orange County area.
•	Worked closely with ancillary services such as pharmacy, laboratory, skilled nursing facilities, hospice, home therapies, etc.
•	Oversaw the design and construction of new units and unit expansions/renovation.
•	Participated in due diligence of potential acquisitions as well as oversaw the transitional process of those acquisitions.
•	Provided leadership and direction to assure the highest quality patient care services and continuous operational improvements with a focus on cost effectiveness.

COPE Health Solutions

As Regional Operations Director and member of the executive leadership team:
•	Oversaw all management and strategic/operational functions of an integrated network of community-based, ambulatory care clinics in conjunction with the county medical center.
•	Developed and managed Kern Medical Center Health Plan. 
•	Developed and implemented a proprietary electronic claims processing system.
•	Developed, implemented and maintained systems, including processes and procedures, to provide coordination of primary and specialty care health services.
•	Collected and reported network data, including balanced scorecards, monthly data dashboards and report cards.

Executive Director, Kern Medical Center Health Plan and Regional Director

Healthcare Executive | Board Member | Transformational Leader | Strategic Consultant/Advisor | Mentor and Coach

Charismatic, results-oriented, healthcare executive leader with two decades of balancing strategic planning, operational and financial excellence.  With a strong business acumen and thorough understanding of the healthcare industry, consistently produced high performance and growth through performance standardization and innovative thinking.  Proven track record of establishing significant payor and provider relationships and partnerships, developing and managing joint ventures, and negotiating key managed care payor and provider contracts.  Exceptional team builder and motivator with highly developed sense of insight and people skills. 

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The Battle

Richard Mancuso

Joon Lee

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