Richard Mechaly

In the presence of nature; that’s where I get my batteries charged. One hour in the forest and I’m good to go for the rest of the day as co-founder and brand strategist @ Provoke Agency. We design and build amazing story-driven digital experiences for you and your company. 

My role is to help you clarify your company’s branding message and convert that to tangible results. Influenced by the storybranding methodology, I work with you to design a specific sales strategy and digital marketing campaign. I help:

Identify your target client → engage the client → 
guide that client to sales conversion

The key? 

I stay focused on the target client; their desires, their concerns. Maintaining empathy while building trust and exhibiting expertise, I propose a plan that leads to action and results. No matter whether it is LinkedIn messages, Web copy, or any manifestations, I keep the process short. simple. clear.

Innovative and open to new ideas/change, I am decisive and straightforward in execution. Utilizing high-powered technology to scrape the web for lead generation and implementing tools to convert those leads to sales, I actively initiate the latest, most effective methods to increase conversion rates for you.

Hands-on, I am there with you throughout the process, giving clear, direct feedback. Reach out. Get in touch. Let me provoke you, turn your story into success.


Owner

As Co-founder/Brand Strategist @ Provoke.Agency, I help companies clarify their branding message, converting it to tangible results. Influenced by the storybranding method
ology, I help:

Identify your target client → engage the client → 
guide that client to sales conversion

Innovative and open to new ideas/change, I am decisive and straightforward in execution. Utilizing high-powered technology to scrape the web for lead generation and implementing tools to convert those leads to sales, I am hands-on, there with you throughout the process.

At Provoke.Agency, we design and build amazing story-driven digital experiences for you and your company. With an eye on medium-sized to large companies, our mission is to provoke digital growth and generate new opportunities for your brand! 

We create:
**B2B and B2C Strategic storytelling for the purposes of increasing sales
**B2B lead generation campaigns via email and linkedin 
**Killer converting websites for ecommerce

Facilitating your business growth through proven digital strategies, precision lead generation, websites and creative social media, we convert individualized marketing campaigns to tangible results.




Ena Mandic

Head of Customer Experience @lempire

👉🏼Sales, as my first love and a part of my DNA.
👉🏼Joined lempire early days to handle support and sales.
👉🏼Built full support processes and documentation from scratch for lemlist and lempod.
👉🏼Handled all tickets, demos and sales on my own for initial 2 years. 
👉🏼Built several CS teams, as we acquired more companies and released products. 
👉🏼Consistently maintained a Customer Satisfaction (CSAT) score above 97% annually.
👉🏼Managed and scaled the customer support team from myself to 12 members.
👉🏼Ensured high-quality support through comprehensive training and robust documentation.

What You'll Get by Following Me:

🏆 Tips on how to incorporate AI to assist you and not customers directly.
🚀 Actionable tips for building and scaling customer support teams
🔥 Strategies to enhance customer satisfaction and loyalty
💼 Insights into support processes and documentation best practices

Let’s connect and grow together! 🌟

taplio

The Battle

Richard Mechaly

Ena Mandic

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