Helping Digital Agency Owners Operate & Grow Their Business | Founder @ FlexOps | Agency Operations & Management

Hi, I’m Ross.

I help agency owners get unstuck and grow their business.

There are 5 key areas I tackle with my clients:

1. Founder - Understand what you want for the business and your role in it
2. Clients - Retain and grow clients through exceptional service
3. People - Get the right people, in the right place, doing the right things
4. Processes - Build a system that the agency operates on
5. Pipeline - Working with more of the right clients for your agency

I’ve helped my clients go from:

- Nearly quitting their agency → Loving their leading role and keen to grow
- A dysfunctional team → Organised, aligned and autonomous
- Losing clients from bad systems → Clear processes for the team to execute
- No defined customer → Calendar full of prospects that fit his ICP

If you are an Agency Owner struggling with these problems…

Send me a DM 📥

Let’s see if I can help.

Ross Brown

Harry Atkinson

Let 2026 begin! For the first time in a long time, I was able to take a real break over Christmas and prepare for the year ahead. 

On reflection, last year was the toughest year I've ever experienced (and I limped to the finish line). But I'm glad it happened. 

We ended up surpassing all of our targets and we are entering 2026 in the strongest position we've ever been in.

• 100% YoY ARR growth
• + 126% ARR per head
• + 248% Average ARR per Customer 

I'm incredibly excited to share more of Sensat's and my personal journey this year. We have a lot of BIG announcements coming up.

#launch #2026

Co-Founder and Chief Customer Officer @ Sensat

Sensat and National Grid have been shortlisted for "Digital Innovation in Productivity" for our rapid deployment of Digital Twins for emergency vegetation analysis and response.

The joint innovation has already improved safety, saved time and increased the network uptime

We're up against stiff competition, but confident of the win due to the significant impact this innovation has had already across the network

Ready to get the penguin suits dusted off Shaun Mclaughlin Wayne Steel?

#award #finalists #dcw

Kicking off 2026 with a BANG! 

The Sensat team gathered this week at Shoreditch Treehouse to set our strategy for the year ahead

The team we have built at Sensat is world class. Both in terms of skills but also culture. Getting everyone together is always energising! 

We also wanted to get an outside perspective on high pressure, risk and goal setting. 

That's why we brought in Oli France who gave an inspiring talk on his experiences as an e̶x̶h̶i̶b̶i̶t̶i̶o̶n̶ expedition leader and how the "world-class basics" he practices on mountains and frozen lakes, can be translated into our culture.

Now to get to work! 

#kickoff #team

Say hello to Sensat's newest team members 👋 

We've had the pleasure of welcoming Jad Maqdah, Hannah Chidgey, Sam Faulconbridge, Nick Gardiner and Max Albos to the team over the last couple of months. 

New people always bring fresh ideas and energy that is infectious to the rest of the team

Oh btw, we're hiring! https://lnkd.in/e7-PEfpZ

Sensat is exhibiting at 𝗗𝗜𝗦𝗧𝗥𝗜𝗕𝗨𝗧𝗘𝗖𝗛 𝟮𝟬𝟮𝟲 in San Diego

We're excited to meet new customers and showcase the work we're already doing with National Grid on the East Coast

We are opening our first US office, giving us a permanent presence for our US customers. This will be our first industry event as part of our expansion into the region! 

Team attending: 
Ian Black 
Henry Wigston 
Jack Stimpson 
Chris Mackintosh 

Please connect if you'd like to have a meeting and demo!

#DTECH #DTECH2026

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The Battle

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Harry Atkinson

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Likes

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