Helping Digital Agency Owners Operate & Grow Their Business | Founder @ FlexOps | Agency Operations & Management

Hi, I’m Ross.

I help agency owners get unstuck and grow their business.

There are 5 key areas I tackle with my clients:

1. Founder - Understand what you want for the business and your role in it
2. Clients - Retain and grow clients through exceptional service
3. People - Get the right people, in the right place, doing the right things
4. Processes - Build a system that the agency operates on
5. Pipeline - Working with more of the right clients for your agency

I’ve helped my clients go from:

- Nearly quitting their agency → Loving their leading role and keen to grow
- A dysfunctional team → Organised, aligned and autonomous
- Losing clients from bad systems → Clear processes for the team to execute
- No defined customer → Calendar full of prospects that fit his ICP

If you are an Agency Owner struggling with these problems…

Send me a DM 📥

Let’s see if I can help.

Ross Brown

Thales

Future Systems Architect

Systems Engineer currently working in Land and Air Systems. Completed a two year Graduate Development Program in July '17, and have moved into IVVQ Management on a vehicle platform . Mainly work in system lifecycle, vehicle integration, and test and development.

Systems Engineer

Seagate Technology

Process Engineer within metrology group. Specialising in ellipsometry, thin film measurement, OCD methods and scatterometry.

Process Engineer

Determined and driven individual with a passion for engineering and technology. Substantial amount of work experience in various engineering disciplines. Masters degree in Mechanical Engineering in 2015 from Queen's University Belfast. Key skills in IVVQ management, FCS System design/architecture for vehicle-based defence solutions, and platform integration.

taplio

The Battle

Ross Brown

Jamie Ferris

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