Helping Digital Agency Owners Operate & Grow Their Business | Founder @ FlexOps | Agency Operations & Management

Hi, I’m Ross.

I help agency owners get unstuck and grow their business.

There are 5 key areas I tackle with my clients:

1. Founder - Understand what you want for the business and your role in it
2. Clients - Retain and grow clients through exceptional service
3. People - Get the right people, in the right place, doing the right things
4. Processes - Build a system that the agency operates on
5. Pipeline - Working with more of the right clients for your agency

I’ve helped my clients go from:

- Nearly quitting their agency → Loving their leading role and keen to grow
- A dysfunctional team → Organised, aligned and autonomous
- Losing clients from bad systems → Clear processes for the team to execute
- No defined customer → Calendar full of prospects that fit his ICP

If you are an Agency Owner struggling with these problems…

Send me a DM 📥

Let’s see if I can help.

Ross Brown

Belstaff

Sales Manager

Key Account Manager

PVH Corp.

Strategic Key Account Manager for all Calvin Klein Menswear accounts - key & independent - in the UK.

Key Account Manager - Calvin Klein Menswear

Strategic Key Account Manager across UK Pure Play customers for Tommy Hilfiger Menswear & Calvin Klein Menswear.

Key Account Manager Pure Players

HUGO BOSS

Senior Sales Executive HUGO Menswear

Responsible for the Shoes, Accessories, Body-wear and Hosiery wholesale department at Hugo Boss UK. Involving hitting sales targets for the current season relating to key accounts and independents as well as monitoring the performance of previous clothing seasons. This results in my having a direct influence on future product design through the medium of wholesale feedback and individual product sales performance.

Wholesale Key Account Sales Executive (Shoes, Accessories, Bodywear and Hosiery)

Formalwear Brand Specialist

My key responsibilities working at HUGO BOSS as a Sales Associate are to provide excellent levels of customer service at all times in order to exceed customer expectations during their interaction with the brand. I am required to maximize every sales opportunity in order to achieve and surpass both personal and store sales targets and KPIs. Working at BOSS requires me to have a thorough and up-to-date knowledge of the current collections, indications of future collections within the brand as well as wider fashion trends in order to offer a truly personalized retail experience.

Sales Associate

My professional philosophy is to approach each interaction with the goal of giving as much value as possible to the individual, organisation or mission. This aims to enable holistic, mutual personal and professional growth; a rising tide lifts all boats!

I have experience working for global premium brands across a range of categories and with a spectrum of retail partners. Successfully designed and implemented strategies to enhance brand perception in tandem with achieving commercial results by focusing on relationships with internal and external shareholders.

taplio

The Battle

Ross Brown

Victor Mazella

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?