I don’t create training manuals. I build profit engines.

Most mid to large sized companies are leaking money every single day through broken workflows, clunky handoffs, underused tools, and systems that were patched together instead of designed to scale. CEOs know it, but they often cannot see where the bleeding starts.

That’s my genius. I walk into the mess, diagnose the leaks, and rebuild the system so the company runs leaner, smarter, and more profitably. I don’t patch problems. I re-architect how the business operates so inefficiency cannot creep back in.

I’ve done this in my own companies, scaling multiple ventures into multi-million dollar operations while keeping teams small and systems tight. Now, I bring that same clarity and precision to CEOs who want to protect their margins and free themselves to focus on growth.

If you are an established leader with a serious challenge and the budget to solve it, send me a direct message.

Robin Sargent, Ph.D. Instructional Designer-Online Learning

MATC Group Inc

Instructional Designer

Elwyn

●  Increased input accuracy in an electronic health record by 90%, by designing and developing trainer task outlines, practice activities, and email communication documents, for 790+ learners.
● Increased learning retention by 85% through providing project management leadership to highly complex training and business transformation projects and initiatives for 7 regions to be time released in 8 phases.
● Successfully reduced a two-hour training to an efficient 45-minute session while maintaining all essential information by streamlining and optimizing training processes and creating a new training form. Served as the Subject Matter Expert (SME) for this initiative, providing in-depth knowledge and guidance to ensure its success.
● Customized the curriculum by designing program region-specific learning pathways tailored to user roles, resulting in a 90% improvement in learner engagement and comprehension.
● Developed engaging micro-training modules, contributing to a 100% boost in knowledge retention and completion rates.

InterContinental Hotels & Resorts

● Conducted audits on four learning experiences, documenting notes on each module to assess the effectiveness and make recommendations for improvement.
● Developed a comprehensive 30-60-90 day training program for on and off-property salespersons, including more than 12 learning objectives for each 30-day period.
● Successfully contributed to the development of sales learning solutions for three distinct projects, working collaboratively with cross-functional team members to conduct research on project backgrounds, define learner personas, establish project goals, and analyze business impact. Led the development of effective learning solutions that addressed the identified problems.

Contract Instructional Designer (Eliassen)

Housman Institute

● Migrated 300+ notes to a cloud-based digital asset management system (Pimcore) to improve the searchability of video productions for over 150 educators
● Created 15 closed caption files for instructional videos and converted them plus 50 files to Web Video Text Tracks (WebVTT) format adding cue identifiers for 65 online training programs.
● Converted Closed Captions to HTML5 codes for 19 transcripts.
● Converted 4 Rise courses into Storyline versions

Instructional Designer-Volunteer

Friendship Community Bible Church

Author a variety of digital visual artworks and additional marketing collateral including advertisements to market the organization to the community. Engage in Digital Marketing and Social Media Marketing to build brand awareness.

● Interface with up to 50 church patrons weekly to earn a 95%+ customer satisfaction rating.
● Develop, maintain, and execute a marketing strategy for up to 6 promotional events annually on average to improve community awareness by 60%.
● Create content and write marketing collateral for advertisements.
● Update church website weekly 1 time weekly and promote in-person and virtual events to increase community engagement by 94%.
● Publish promotional advertisements to increase church attendance by 80%.
● Increase viewership of marketing materials by 50% to 60% through the development and maintenance of web and print collateral, graphical standards, and marketing.
● Manage up to 3 projects simultaneously with an average 6-week timeframe.
● Design graphic content, illustrations, and infographics to improve brand awareness by 70%.
● Direct up to 2 photoshoots and video shoots annually to market events.
● Analyze and interpret statistical data from all major external media platforms.
● Create advertisements on social media to increase viewership, engagement, and awareness.

Graphic & Digital Marketing | eLearning Developer

I work closely with stakeholders and SMEs to develop a variety of digital visual artworks, learning materials,  and assessments.

● Demonstrate knowledge of Instructional Design Models by writing and developing 52 virtual training/teaching based on learning objectives for effective communication annually increasing implementation by 75%
● Design annually over 30 graphic content, illustrations, and infographics within predefined style guidelines to improve brand awareness by 90%
● Utilize backward design to communicate abstract and technical information through instructional videos, job aids, and eLearning technology, quarterly to both technical and non-technical audiences reducing errors by 80%
● Identify the instructional value of existing content through analysis for 42 departments and 10 departments heads and reduce paperwork by 90%
●Develop a best practice procedure to identify the learning gaps, track data, and enhance the accessibility of forms and design documentation for instructor-led training for 42 team leads

Instructional Designer | eLearning Developer

● Developed a procedure, based on instructional design best practices, to identify learning gaps, track data, and enhanced the accessibility of learning materials for instructor-led training resulting in 100% conversion to virtual instructor-led training and decreasing the environmental impact of the business. 
● Conducted a needs analysis to identify the value of existing instructional content, and strategized on how to address gaps in learning.
● Collaborated with 3 subject matter experts in the evaluation and revision of training tools to continually improve learning platforms.

Office Administrator

Sound Thinking Interactive

● Created 100+ storyboards for 60+ micro eLearning activities for 150 educators in 2 months
● Tested and debugged 60+ deliverables for quality assurance.
● Provided weekly progress updates to stakeholder

📈 Results-Proven Instructional Designer with over a decade of experience in learning and development, training, project management, and visual design. I excel at establishing learning objectives and translating them into meaningful, engaging, and interactive training solutions for diverse learners. My approach combines instructional design models, data-driven decision-making, and a deep understanding of adult education to deliver professional project execution.

💼 HERE'S WHAT I DO: I leverage a variety of instructional design models, including ADDIE, Action Mapping, Kirkpatrick Model, Dick and Carey Model, and SAM. I collaborate with subject matter experts to determine training needs and design solutions that ensure a return on investment. I create frameworks, define clear measurable objectives using Bloom's Taxonomy, develop activities and assessments, and design engaging learning experiences that captivate learners through quality visual design and interactive content.

🛠 HOW I GET IT DONE: I bring passion and energy to my work, fostering constructive criticism while collaborating with team members. I generate ideas and pursue flexibility to expand the reach and impact of the learning environment.

💭 WHAT I BELIEVE:  I'm a firm believer that designing engaging and captivating learning experiences guides participants toward personal and professional growth, leading to increased productivity and exceptional performance improvements for organizations.

💪🏽 KEY STRENGTHS
• Instructional/Learning Experience Design
• eLearning Development
• Project Management
• SAM (Agile Principles)
• ADDIE
• Continuous Improvement

💻 TECHNICAL SKILLS
• Authoring Tools - Articulate 360 Storyline/Rise
• Project Management - Trello, Asana, Monday.com, Jira
• Graphic Design/Multimedia Production - Canva, Audacity, Camtasia, Adobe Premiere, Vyond
• Communication - Slack, Zoom, Microsoft Teams, Skype
• Productivity - Microsoft Office 365, Google Workspace

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Robin Sargent, Ph.D. Instructional Designer-Online Learning

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