Robert Napoli

Agile Tech Advisors

As a seasoned professional with a rich background in technology leadership, I founded Agile Tech Advisors to guide startups through the complexities of growth while maintaining their unique edge. Our mission is tailored for startups, service providers, finance, healthcare, and professional services organizations seeking smart, strategic tech management in today's dynamic business environment.

𝗪𝗵𝗮𝘁 𝗪𝗲 𝗢𝗳𝗳𝗲𝗿:

✪ 𝗦𝗰𝗮𝗹𝗮𝗯𝗹𝗲 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀: We ensure your technology scales with your business, supporting smooth and efficient growth.
✪ 𝗥𝗲𝗹𝗶𝗮𝗯𝗹𝗲 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀: We focus on keeping your operations secure and seamless, enhancing customer and team satisfaction.
✪ 𝗖𝗼𝗻𝘁𝗶𝗻𝘂𝗼𝘂𝘀 𝗨𝗽𝘁𝗶𝗺𝗲: Our goal is to maintain your systems' reliability, reducing downtime risks.
✪ 𝗜𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝘃𝗲 𝗜𝗻𝘀𝗶𝗴𝗵𝘁: We stay ahead of trends, advising on strategic decisions that propel your business forward.

Agile Tech Advisors prioritizes tangible outcomes and value, optimizing processes, discovering opportunities, and mitigating risks. Our approach is built on understanding your unique needs and delivering customized, effective strategies.

𝗢𝘂𝗿 𝗖𝗼𝗺𝗺𝗶𝘁𝗺𝗲𝗻𝘁:

✪ 𝗖𝘂𝘀𝘁𝗼𝗺𝗶𝘇𝗲𝗱 𝗦𝘂𝗽𝗽𝗼𝗿𝘁: We tailor our services to meet the specific demands of startups, finance, healthcare, and professional sectors.
✪ 𝗥𝗶𝘀𝗸 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Protecting your business from cyber threats is paramount.
✪ 𝗧𝗿𝘂𝘀𝘁𝗲𝗱 𝗣𝗮𝗿𝘁𝗻𝗲𝗿𝘀: Our foundation is trust and partnership, aiming to maximize your value to your investors

Choosing Agile Tech Advisors means partnering with experts who understand your journey. We're dedicated to leveraging technology to foster growth, innovation, and a competitive advantage while ensuring your operations are efficient and secure.

Founder & CEO

Octal 7 Corporation

Board Member

Franklin Pierce University

Giving back to my profession is important to me, and teaching is one way I can help shape and mentor the next generation of technology leaders. As an Instructor, I teach Information Technology and Health Informatics courses in FPU's MBA, MS and BS Programs. This requires me to stay on top of changes in my industry, as my students look to me to be a relevant subject matter expert. Although I teach them, they force me to evolve and look at issues from a different perspective, which helps me grow as a leader.

Adjunct Professor

Forbes Technology Council

Forbes Technology Council is an invitation-only organization comprised of elite CIOs, CTOs and technology executives, hand-selected by the Council's selection committee. As a member, I contribute to Forbes on the topics related to Technology, Digital Innovation, Cybersecurity, Business Strategy, and more.

Offical Member

National Non-Profit Healthcare Organization

As CIO, I led the planning, management, support, and security of my organization's technology and information systems. I developed the organization's technology strategy and business goals collaboratively with our executive team. I then created the roadmap to meet those objectives, allowing the organization to grow in its mission of providing high-quality, affordable healthcare.

Upon joining the organization, I identified and anticipated end-user and patient complaints about our technology and processes. Subsequently, I led a refresh of the organization’s entire infrastructure and end-user computing environments. This effort achieved a gold-standard level of operational and cybersecurity excellence, and we successfully deployed telehealth, population health, and BYOD solutions across our six-state service area. 

To ensure project success, I implemented governance and standards and advocated using advanced data to drive business decisions and outcomes. As part of this effort, we collectively created a Business Intelligence program and introduced automation, dashboards, and predictive analytics to the organization.

As a customer-focused organization, we researched and developed a patient engagement initiative with enhanced communication capabilities and an interactive online module that automated our processes. These efforts reduced patient wait times, increased time-of-service payment collections, and improved patient and staff satisfaction.

Recognized by Computerworld as a Premier 100 Technology Leader, I also helped lead the deployment of the organization’s first mobile health app which won CIO Magazine’s “CIO 100” Award, acknowledging companies that have distinguished themselves through the innovative use of technology.

Chief Information Officer / EVP Information Services 

Lightspeed

Assessed and evaluated emerging tech companies, focusing on their viability, security, and potential market appeal.

Startup Advisor

Lawrence + Memorial Hospital

Lawrence + Memorial is a not-for-profit integrated healthcare system serving southeastern Connecticut and Westerly, Rhode Island. L+M is licensed for a combined 405 beds and provides patient care to medical, surgical, pediatric, rehab, psychiatric, and obstetrical patients. L+M's staff consists of over 3,500 professional, technical, and support personnel.

As Director of Information Technology, I led the strategic planning, management, and support of the organization's technology infrastructure and its sophisticated information systems.

Director of Information Technology

St. Luke's Cornwall Hospital

St. Luke’s Cornwall Hospital is a not-for-profit healthcare system serving New York's lower Hudson Valley. St. Luke's Cornwall is licensed for a combined 393 beds and provides patient care to medical, surgical, pediatric, rehab, and psychiatric patients. With a staff of over 1,500, the hospital is one of the largest employers in the region. 

As the Manager of Information Technology, I held CIO accountability and led the organization’s strategic vision as it pertained to technology and information systems. Other responsibilities included managing and overseeing the tactical and daily operational responsibilities of the department including full oversight of the capital and operating budgets, staff development, HIPAA compliance, IT governance, process improvement, risk management and vendor relations. Served as the organization's IT Security Officer.

Manager of Information Technology (CIO accountability)

Fluxis Technology Consulting

Founded in 1992, Fluxis Tech was a pioneering application developer, notably introducing one of the healthcare industry's first medical transcription and dictation systems. This early innovation set the stage for our expansion into a comprehensive provider of advanced information technology solutions, including network design and consulting, cutting-edge communications services and products, dynamic Internet/Intranet development, robust network management and support, and tailored application development.

As the CEO of a funded startup, the critical question is: 

How do you grow your infrastructure to keep up with your fast expansion without losing sight of what really matters, like standing out and innovating?

In today's fast-paced, tech-driven market, there are key areas on which you must focus:

𝗚𝗿𝗼𝘄𝗶𝗻𝗴 𝗪𝗶𝘁𝗵 𝗘𝗮𝘀𝗲: Scalability is about making sure your tech can grow with you, handling increased traffic and data while keeping everything running smoothly

𝗦𝗺𝗼𝗼𝘁𝗵 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀: Fast and reliable tech is key to keeping everything running like clockwork, ensuring your customers are happy and your team is on point

𝗔𝗹𝘄𝗮𝘆𝘀 𝗢𝗻: Keeping your systems running all the time is essential, making sure your business can keep going without interruptions, avoiding any loss of sales or damage to your reputation due to tech issues

As a fractional CIO, I keep my finger on the pulse of the industry. Here are four trends you need to be aware of:

➀ 𝗡𝗮𝘃𝗶𝗴𝗮𝘁𝗶𝗻𝗴 𝗙𝘂𝗻𝗱𝗶𝗻𝗴 𝗖𝗵𝗮𝗻𝗴𝗲𝘀: Knowing the investment scene helps us make wise tech choices that pay off.

➁ 𝗪𝗼𝗿𝗸𝗶𝗻𝗴 𝗙𝗿𝗼𝗺 𝗔𝗻𝘆𝘄𝗵𝗲𝗿𝗲: Strong tech support is necessary for a team as more people work remotely.

➂ 𝗧𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝗶𝗰𝗮𝗹 𝗔𝗱𝘃𝗮𝗻𝗰𝗲𝗺𝗲𝗻𝘁𝘀: Embracing the latest tech, like AI and cloud services, can make a big difference in flexibility and keeping things running.

➃ 𝗥𝗮𝗽𝗶𝗱 𝗖𝘆𝗯𝗲𝗿𝘀𝗲𝗰𝘂𝗿𝗶𝘁𝘆 𝗘𝘃𝗼𝗹𝘂𝘁𝗶𝗼𝗻: Keeping up with the latest ways to protect your business and customer data is non-negotiable.

Having worked with many funded startups, I’m guessing that you’re:

🚫 Feeling unsure if your tech can handle your business getting bigger, afraid it might slow down or stop working when you need it most.

🚫 Having anxiety that your tech may not deliver the expected level of performance, which could make customers unhappy and mess up your day-to-day operations.

🚫 Concerned about tech breaks and downtime stopping your business in its tracks, which could mean losing money and not hitting investment targets.

🚫 Worried about cybersecurity threats and the chance of a security issue that shakes your customers' trust in you and damages your business's good name.

As your fractional CIO, I am here to help steer through these tech challenges. We’ll create and maintain a robust IT infrastructure that meets current needs and prepares for future growth, ensuring your business’s success without compromising performance, security, or scalability.

I founded Agile Tech Advisors to provide businesses with the guidance and expertise they need to navigate the challenges and capitalize on the opportunities presented by technology. My extensive experience in IT leadership and consulting has shown me that companies need a strategic and proactive approach to technology management to thrive.

Agile Tech Advisors takes a value-driven approach to technology management, delivering tangible benefits and measurable outcomes that directly impact the bottom line. Our deep technical expertise and proactive approach enable us to facilitate innovation, streamline processes, and uncover growth opportunities while addressing potential cybersecurity and compliance risks.

Central to our approach is building meaningful relationships based on trust, integrity, and a deep understanding of your business. We do not believe in “technology for technology’s sake.” Your technology roadmap must align with the business and have clearly defined and agreed-upon goals. We take the time to understand your unique needs and offer customized solutions that maximize the effectiveness of your technology strategy and set the foundation for long-term success.

When you work with Agile Tech Advisors, you can expect measurable improvements in your business operations. Our results-driven approach, technical expertise, risk mitigation strategies, and commitment to building genuine relationships enable us to deliver maximum value from your technology investments.

Hyatt

At Hyatt, I lead multiple global engineering teams responsible for hotel front desk and call center applications. I focus on  application modernization initiatives, new product development, digital transformation, AI enablement, internationalization, cloud migration, modernization, and enhancements to improve efficiency, scalability, and cost savings.

I collaborate closely with senior leadership, product management, design, QA, infrastructure, cross-functional peers and business stakeholders to align engineering initiatives with business objectives and drive strategic priorities, supporting $3B+ in annual revenue. 

Key contributions:
▪Managing the transition to an always-on product delivery model, improving development efficiency and responsiveness to business needs.
▪Supporting resource management and forecasting efforts, helping improve visibility into resource allocation and financial planning.
▪Providing mentorship and guidance to engineering managers and direct reports, fostering collaboration, process improvement, and technical excellence.
▪Own or participate in steering committees, contributing to discussions on software development strategy, AI enablement, cloud migration, and operational improvements.

Senior Engineering Leader - Global Digital Product Engineering

The New York Times

At The New York Times, I steered three dispersed engineering teams, integrating cloud-native messaging systems with strategic company vision as it related to personalization of emails and newsletters, digital transformation, CMS enhancements, AI tools adoption, mobile push notifications, and more.

In this role, I worked closely with product and program managers, design, frontend/backend/fullstack, testing, data science, site reliability, devops, infrastructure, platform, and IAM teams, as well as business units, including direct interaction with the newsroom.

My focus was on strategic leadership, planning, and team development, ensuring alignment of our tech initiatives with business goals.

I fostered an environment of continuous growth and innovation, prioritizing agile methodologies and collaborative cross-functional teamwork to drive both team success and impactful technological advancements.

Senior Engineering Leader

Datalogics Inc.

At Datalogics, I provided pivotal strategic leadership, overseeing a team instrumental in driving company revenue and growth, constituting a significant portion of the engineering department.

I managed the full product development lifecycle, from inception to production, including focusing on cloud-native solutions and APIs. 

My team consisted of diverse roles such as Software Engineers, Senior Software Architects, Staff Engineers, Principal Engineer, Technical Writer, and Release/DevOps Engineers. 

I emphasized strategic management of production releases and a culture of technical excellence, mentoring the team to drive continuous innovation and operational efficiency.

Software Engineering Manager

Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas

At Blue Cross Blue Shield (HCSC), I led multiple initiatives, including a pivotal SaaS solution for data visualization and a comprehensive Hadoop data lake project, collaborating effectively with a cross-functional team of over 50 professionals.

Google

At Google, I managed a business critical process program, coordinating a global team of over 60 stakeholders from Partner and Customer Engineering across multiple regions, streamlining operations and enhancing customer engagement.

Senior Global Program Manager

Herzum

At Herzum, I provided adept leadership to a global team of software professionals in developing and supporting in-house and Atlassian applications. 

My responsibilities included managing a diverse project portfolio, overseeing the entire development lifecycle, and executing strategic planning for SaaS application integration and customization. 

This role highlighted my expertise in team leadership, budget management, and stakeholder communication, driving key software initiatives across various technical domains.

Senior Software Engineering Manager

DirectBuy

Composites One

Software Engineering Director

JP Morgan Chase

Associate Vice President – Applications Development Manager

Broder Bros., Co.

Strategic Leader in Software Engineering🔹Driving Digital Transformation and Team Development through Visionary Innovation

Visionary technology leader with a track record of driving digital transformation and business growth at scale. 

I specialize in architecting and executing enterprise technology strategies that accelerate innovation, optimize operations, and deliver measurable impact across global organizations.

As a champion of high-performance cultures, I build and empower diverse engineering teams—aligning talent development with organizational vision and fostering environments where creativity, inclusion, and accountability thrive. 

My leadership is rooted in strategic partnership, bridging the gap between technology and business to unlock new opportunities, elevate customer experiences, and achieve ambitious goals.

I am passionate about harnessing emerging technologies—including AI and Cloud platforms—to solve complex challenges and future-proof organizations. My approach combines data-driven decision-making, agile methodologies, and a relentless focus on results.

Key strengths include:
▪Leading digital transformation initiatives that deliver quantifiable business value
▪Scaling and mentoring cross-functional teams  to exceed performance targets
▪Translating business objectives into actionable technology roadmaps
▪Cultivating a culture of continuous learning, innovation, and operational excellence

A technology leader who delivers strategic vision, operational rigor, and lasting impact at the intersection of people, process, and technology.

taplio

The Battle

Robert Napoli

Nitesh Rastogi, MBA, PMP

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