Robert Napoli

Agile Tech Advisors

As a seasoned professional with a rich background in technology leadership, I founded Agile Tech Advisors to guide startups through the complexities of growth while maintaining their unique edge. Our mission is tailored for startups, service providers, finance, healthcare, and professional services organizations seeking smart, strategic tech management in today's dynamic business environment.

𝗪𝗵𝗮𝘁 𝗪𝗲 𝗢𝗳𝗳𝗲𝗿:

✪ 𝗦𝗰𝗮𝗹𝗮𝗯𝗹𝗲 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀: We ensure your technology scales with your business, supporting smooth and efficient growth.
✪ 𝗥𝗲𝗹𝗶𝗮𝗯𝗹𝗲 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀: We focus on keeping your operations secure and seamless, enhancing customer and team satisfaction.
✪ 𝗖𝗼𝗻𝘁𝗶𝗻𝘂𝗼𝘂𝘀 𝗨𝗽𝘁𝗶𝗺𝗲: Our goal is to maintain your systems' reliability, reducing downtime risks.
✪ 𝗜𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝘃𝗲 𝗜𝗻𝘀𝗶𝗴𝗵𝘁: We stay ahead of trends, advising on strategic decisions that propel your business forward.

Agile Tech Advisors prioritizes tangible outcomes and value, optimizing processes, discovering opportunities, and mitigating risks. Our approach is built on understanding your unique needs and delivering customized, effective strategies.

𝗢𝘂𝗿 𝗖𝗼𝗺𝗺𝗶𝘁𝗺𝗲𝗻𝘁:

✪ 𝗖𝘂𝘀𝘁𝗼𝗺𝗶𝘇𝗲𝗱 𝗦𝘂𝗽𝗽𝗼𝗿𝘁: We tailor our services to meet the specific demands of startups, finance, healthcare, and professional sectors.
✪ 𝗥𝗶𝘀𝗸 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Protecting your business from cyber threats is paramount.
✪ 𝗧𝗿𝘂𝘀𝘁𝗲𝗱 𝗣𝗮𝗿𝘁𝗻𝗲𝗿𝘀: Our foundation is trust and partnership, aiming to maximize your value to your investors

Choosing Agile Tech Advisors means partnering with experts who understand your journey. We're dedicated to leveraging technology to foster growth, innovation, and a competitive advantage while ensuring your operations are efficient and secure.

Founder & CEO

Octal 7 Corporation

Board Member

Franklin Pierce University

Giving back to my profession is important to me, and teaching is one way I can help shape and mentor the next generation of technology leaders. As an Instructor, I teach Information Technology and Health Informatics courses in FPU's MBA, MS and BS Programs. This requires me to stay on top of changes in my industry, as my students look to me to be a relevant subject matter expert. Although I teach them, they force me to evolve and look at issues from a different perspective, which helps me grow as a leader.

Adjunct Professor

Forbes Technology Council

Forbes Technology Council is an invitation-only organization comprised of elite CIOs, CTOs and technology executives, hand-selected by the Council's selection committee. As a member, I contribute to Forbes on the topics related to Technology, Digital Innovation, Cybersecurity, Business Strategy, and more.

Offical Member

National Non-Profit Healthcare Organization

As CIO, I led the planning, management, support, and security of my organization's technology and information systems. I developed the organization's technology strategy and business goals collaboratively with our executive team. I then created the roadmap to meet those objectives, allowing the organization to grow in its mission of providing high-quality, affordable healthcare.

Upon joining the organization, I identified and anticipated end-user and patient complaints about our technology and processes. Subsequently, I led a refresh of the organization’s entire infrastructure and end-user computing environments. This effort achieved a gold-standard level of operational and cybersecurity excellence, and we successfully deployed telehealth, population health, and BYOD solutions across our six-state service area. 

To ensure project success, I implemented governance and standards and advocated using advanced data to drive business decisions and outcomes. As part of this effort, we collectively created a Business Intelligence program and introduced automation, dashboards, and predictive analytics to the organization.

As a customer-focused organization, we researched and developed a patient engagement initiative with enhanced communication capabilities and an interactive online module that automated our processes. These efforts reduced patient wait times, increased time-of-service payment collections, and improved patient and staff satisfaction.

Recognized by Computerworld as a Premier 100 Technology Leader, I also helped lead the deployment of the organization’s first mobile health app which won CIO Magazine’s “CIO 100” Award, acknowledging companies that have distinguished themselves through the innovative use of technology.

Chief Information Officer / EVP Information Services 

Lightspeed

Assessed and evaluated emerging tech companies, focusing on their viability, security, and potential market appeal.

Startup Advisor

Lawrence + Memorial Hospital

Lawrence + Memorial is a not-for-profit integrated healthcare system serving southeastern Connecticut and Westerly, Rhode Island. L+M is licensed for a combined 405 beds and provides patient care to medical, surgical, pediatric, rehab, psychiatric, and obstetrical patients. L+M's staff consists of over 3,500 professional, technical, and support personnel.

As Director of Information Technology, I led the strategic planning, management, and support of the organization's technology infrastructure and its sophisticated information systems.

Director of Information Technology

St. Luke's Cornwall Hospital

St. Luke’s Cornwall Hospital is a not-for-profit healthcare system serving New York's lower Hudson Valley. St. Luke's Cornwall is licensed for a combined 393 beds and provides patient care to medical, surgical, pediatric, rehab, and psychiatric patients. With a staff of over 1,500, the hospital is one of the largest employers in the region. 

As the Manager of Information Technology, I held CIO accountability and led the organization’s strategic vision as it pertained to technology and information systems. Other responsibilities included managing and overseeing the tactical and daily operational responsibilities of the department including full oversight of the capital and operating budgets, staff development, HIPAA compliance, IT governance, process improvement, risk management and vendor relations. Served as the organization's IT Security Officer.

Manager of Information Technology (CIO accountability)

Fluxis Technology Consulting

Founded in 1992, Fluxis Tech was a pioneering application developer, notably introducing one of the healthcare industry's first medical transcription and dictation systems. This early innovation set the stage for our expansion into a comprehensive provider of advanced information technology solutions, including network design and consulting, cutting-edge communications services and products, dynamic Internet/Intranet development, robust network management and support, and tailored application development.

As the CEO of a funded startup, the critical question is: 

How do you grow your infrastructure to keep up with your fast expansion without losing sight of what really matters, like standing out and innovating?

In today's fast-paced, tech-driven market, there are key areas on which you must focus:

𝗚𝗿𝗼𝘄𝗶𝗻𝗴 𝗪𝗶𝘁𝗵 𝗘𝗮𝘀𝗲: Scalability is about making sure your tech can grow with you, handling increased traffic and data while keeping everything running smoothly

𝗦𝗺𝗼𝗼𝘁𝗵 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀: Fast and reliable tech is key to keeping everything running like clockwork, ensuring your customers are happy and your team is on point

𝗔𝗹𝘄𝗮𝘆𝘀 𝗢𝗻: Keeping your systems running all the time is essential, making sure your business can keep going without interruptions, avoiding any loss of sales or damage to your reputation due to tech issues

As a fractional CIO, I keep my finger on the pulse of the industry. Here are four trends you need to be aware of:

➀ 𝗡𝗮𝘃𝗶𝗴𝗮𝘁𝗶𝗻𝗴 𝗙𝘂𝗻𝗱𝗶𝗻𝗴 𝗖𝗵𝗮𝗻𝗴𝗲𝘀: Knowing the investment scene helps us make wise tech choices that pay off.

➁ 𝗪𝗼𝗿𝗸𝗶𝗻𝗴 𝗙𝗿𝗼𝗺 𝗔𝗻𝘆𝘄𝗵𝗲𝗿𝗲: Strong tech support is necessary for a team as more people work remotely.

➂ 𝗧𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝗶𝗰𝗮𝗹 𝗔𝗱𝘃𝗮𝗻𝗰𝗲𝗺𝗲𝗻𝘁𝘀: Embracing the latest tech, like AI and cloud services, can make a big difference in flexibility and keeping things running.

➃ 𝗥𝗮𝗽𝗶𝗱 𝗖𝘆𝗯𝗲𝗿𝘀𝗲𝗰𝘂𝗿𝗶𝘁𝘆 𝗘𝘃𝗼𝗹𝘂𝘁𝗶𝗼𝗻: Keeping up with the latest ways to protect your business and customer data is non-negotiable.

Having worked with many funded startups, I’m guessing that you’re:

🚫 Feeling unsure if your tech can handle your business getting bigger, afraid it might slow down or stop working when you need it most.

🚫 Having anxiety that your tech may not deliver the expected level of performance, which could make customers unhappy and mess up your day-to-day operations.

🚫 Concerned about tech breaks and downtime stopping your business in its tracks, which could mean losing money and not hitting investment targets.

🚫 Worried about cybersecurity threats and the chance of a security issue that shakes your customers' trust in you and damages your business's good name.

As your fractional CIO, I am here to help steer through these tech challenges. We’ll create and maintain a robust IT infrastructure that meets current needs and prepares for future growth, ensuring your business’s success without compromising performance, security, or scalability.

I founded Agile Tech Advisors to provide businesses with the guidance and expertise they need to navigate the challenges and capitalize on the opportunities presented by technology. My extensive experience in IT leadership and consulting has shown me that companies need a strategic and proactive approach to technology management to thrive.

Agile Tech Advisors takes a value-driven approach to technology management, delivering tangible benefits and measurable outcomes that directly impact the bottom line. Our deep technical expertise and proactive approach enable us to facilitate innovation, streamline processes, and uncover growth opportunities while addressing potential cybersecurity and compliance risks.

Central to our approach is building meaningful relationships based on trust, integrity, and a deep understanding of your business. We do not believe in “technology for technology’s sake.” Your technology roadmap must align with the business and have clearly defined and agreed-upon goals. We take the time to understand your unique needs and offer customized solutions that maximize the effectiveness of your technology strategy and set the foundation for long-term success.

When you work with Agile Tech Advisors, you can expect measurable improvements in your business operations. Our results-driven approach, technical expertise, risk mitigation strategies, and commitment to building genuine relationships enable us to deliver maximum value from your technology investments.

Stage 3 Leadership

Stage 3 Leadership transforms organizational potential by bridging strategic vision with tactical execution, empowering leaders to drive measurable results through intentional team development and performance-focused methodologies. 
➜Fractional and Interim HR Support
➜Outsourced HR
➜HR Policies, Procedures and Systems
➜HR Gap Assessment
➜Culture, Transformation, and Org Design
➜Leadership and Team Training
***Flexible, impactful, and cost-effective***
>>>> More details at Stage3Leadership.com

Founder and CEO

The Venture Mentoring Team

Certified Mentor

Performex

Certified Coach in Leadership Development and Executive Coaching by the International Coaching Federation (ICF).

Leadership Coach and Workshop Facilitator (subcontract)

Honeywell

Responsible for the Connected Enterprise business for the Buildings vertical within Honeywell.
* Hired 125 global employees with high in-demand skills in 4 months (never achieved previously) to support a major business initiative; implemented changes in recruiting process that improved time-to-fill by 30%.
* HR Integration Leader for first acquisition by Honeywell Connected Enterprise (Sine based in Australia).
* Created new partnership with diverse community organizations.

Senior Director Human Resources at Honeywell

Command Alkon

* Hired by the CEO as the first VP HR/People reporting to the CEO and member of the global Executive Team (Private and PE-backed).
* Transformed HR Team to strategic alignment from transactional HR.
* Increased new hire quality 50%, while improving time-to-fill (TTF) 40%; deployed a new recruitment system, technology, and processes. Implemented “Bar Raisers” to identify top candidates. 
* Improved retention of top talent 30% through leadership development, career development, and comp adjustments.
* Generated 20% savings and increased efficiency by automating/implementing HR processes and HR technologies.
* Increased performance feedback and culture 30% by enabling more impactful/frequent feedback.
* Enhanced employee communications 50% by implementing a bi-monthly employee pulse surveys to measure employee opinions regarding business strategy, cross-department collaboration/communication, and engagement.
* Presented to the Board of Directors and Exec Comp Committee; presented on executive compensation, succession planning, and leadership development.
* Heightened quarterly/annual EBITDA objectives by restructuring STI and LTI plans for executives/managers.
* Elevated leadership bench strength by launching leadership development programs, 360 feedback, and executive coaching.
* Managed the HR due diligence and successful post-integration of the company’s acquisition by a PE firm. 
* Researched and negotiated contract for new HRIS (HR Information System).

Command Alkon provides integrated digital supply chain solutions to create an ecosystem for producers, suppliers and haulers of ready-mix concrete, aggregates, asphalt, cement, and manufactured concrete, where operational transparency and efficiency drive provides. Command Alkon is headquartered in Birmingham, Alabama and has offices in locations around the globe.

VP People

INRIX

* Hired by the CEO the first VP HR reporting to the CEO and member of the Executive Team (VC investors). 
* Scaled from 85 to 450 employees through innovative recruitment and three acquisitions; hired critical executive team members.
* Led due diligence and integration for global acquisitions.
* Revitalized performance review process and ongoing feedback by instilling the company’s values, and quarterly Objectives & Key Results (OKRs).
* Redefined the company’s core values based on staff and employee insights.
* Expanded sales and operations teams/offices into new global markets in LATAM, Europe and Asia.
* Presented to the Executive Compensation Committee and Board; revised global Sales Comp Plan.
* Implemented a “INRIX Culture Book” with employee quotes to assimilate new employees quickly into the culture.
* Recognized as one of the top “Best Places to Work” for five (5) years.

 INRIX is the global leader in road traffic data, connected car services and movement analytics. Customers include automakers, governments, mobile operators, advertisers, and enterprises. INRIX is a privately held company headquartered in Kirkland (Seattle) with offices around the globe to support customers in over 60 countries. VCs included Kleiner-Perkins, Bain Capital, and August Capital.

VP Global Human Resources

Cintas Corporation

Cintas' 35,000 employees serve over 900,000 customers every day.  Products and services include uniforms, mats, mops, restroom supplies, first aid and safety products, fire extinguishers and testing, safety and compliance. 
+ Strategic HR leader responsible for multiple businesses and facilities in three regions (Northwest, Midwest, and Great Lakes)
+ Reported to the corporate HR functional head and the Region VP of Operations
+ Hired as the first Regional HR Director and built the HR Team in three major regions.  Led a multi-state HR Team of over 30 professionals supporting over 3,000 employees.  Hired and developed three HR professionals who were promoted to peer Regional HR Director positions
+ Aligned human resource strategies to company, business unit, and organizational goals.  Led workforce planning, talent acquisition and succession planning.  Developed and promoted over 30 leaders for GM and VP level positions throughout Cintas
+ Coached and mentored business leaders; created New Manager Assimilation program to speed up the assimilation process for new or transferred managers with their teams
+ Reviewed and discussed location financials, customer satisfaction metrics, and employee engagement scores with GM and location management teams during field visits
+ Helped design and train leaders as part of the Corporate Training Faculty -- company values/culture, leadership skills, interviewing/hiring, employee relations, legal compliance, etc.   
+ Actively supported community organizations including the Cleveland Chapter of the National Black MBA Association (NBMBAA), INROADS, and Students in Free Enterprise (SIFE)

Regional HR Director

Waste Management, Inc.

Reported to the Corporate HR functional head and the Northwest Region VP of Operations. Hired as first Regional HR professional responsible for building high-performing HR Team to support multiple union and non-union locations as part of the Northwest Region (Washington, Oregon, California, Alaska, and Idaho).  Provided Regional HR support to more than 2000 employees at over 35 locations.

Regional HR Manager

ID Certify

Head of HR for this startup focused on digital signatures. Responsible for all aspects of HR (recruiting, payroll, benefits, etc.). Reported to the CEO and a member of the Exec Team. Company ceased operations due to other more well-funded competitors.

Director, Human Resources

General Electric

Provided HR Support at GE Medical and GE Capital for union and non-union employees in Testing, Sales, Manufacturing, Purchasing, and Facilities.

HR Manager

What major HR issue(s) are you struggling with? Companies engage me that are growing rapidly, going through chaos or a major pivot, or have reached a point where they will benefit from fractional senior leadership (can't justify hiring a full-time HR senior leader). My niche are companies with 20-500 employees, although I have supported companies up to 2,000. I have worked in start-ups and big companies on both coasts so I know various state employment laws. 

I usually report to the CEO, COO, or CFO. My style is collaborative and my focus is on how HR can help the company be successful. People that I have worked with describe me as personable, practical, innovative, business-minded and a thought-leaders. I bring both a strategic and tactical view of my role -- I am comfortable rolling up my sleeves to get things done. 

I bring over 25 years of HR experience, 10+ years at the Senior Leadership level so I know the dynamics of Executive Teams. Industries include: High-Tech, Manufacturing, Construction, Hardware, Professional Services, Med Devices, etc. I have experience in private, public, and PE companies. My knowledge spans all aspects of HR from Recruiting, Retention, Comp & Benefits, Org Design, Performance Management, Training, Vision/Culture, Compliance, M&A, Global Expansion, etc. 

I am certified as a Senior Professional in HR (SPHR) and Global Professional in HR (GPHR). I am also a certified leadership coach and facilitator by the International Coaching Federation (ICF).  

>>>>>>>>  What major HR issue or question are you struggling with???

>>> DM me and I will share my advice and experience for up to an hour on any HR subject - that will give you a sense of my style and experience. I can also provide references of those who have worked with me in the past. 

PS: Many companies already have a person in HR that does payroll, benefits, onboarding, etc. and I work closely alongside them providing additional direction and set of hands.

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Robert Napoli

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