Robynn Storey

For over 25 years, I’ve helped professionals and executives take control of their careers — find better jobs, earn more money, and rediscover their confidence.

As CEO and Founder of Storeyline Resumes, I lead a 70-person U.S.-based team that has become America’s #1 Resume & Job Search Service, trusted by thousands of clients worldwide. 

We specialize in storytelling-based career branding that captures your unique value, builds authority, and drives real results.

Our work opens doors, sparks interviews, and helps people land roles they once thought were out of reach.

What We Offer

✅ Executive & Professional Resumes – Distinctive, results-driven resumes built to beat ATS filters and get interviews.

✅ LinkedIn Profiles – Compelling, keyword-optimized profiles that attract recruiters and hiring leaders.

✅ Cover Letters – Personalized, powerful messaging that gets attention.

✅ Interview Coaching – Tailored prep for director, VP, and C-suite conversations.

✅ Searchlight Program – Our exclusive job search program that has helped our clients  land roles in 12 weeks or less.

✅ Resume Distribution – Push your resume to our private network of 100K+ U.S. recruiters.

✅ Career Coaching – Targeted sessions focused on negotiation, career pivots, and executive positioning.

✅ Corporate Outplacement Services – High-touch transition programs for organizations supporting laid-off employees.

📅 Ready to Get Started?

👉 Book a Resume Consultation:
https://calendly.com/d/cnv4-tgt-8bx/storeyline-resumes-15-minute-inquiry-call

👉 Explore Our Executive Searchlight Program:
https://calendly.com/d/crtx-5ng-x63/storeyline-resumes-white-glove-30-minute-call

👉 Learn About Outplacement Services (For Employers):
https://calendly.com/christie-ogolini-career/storeyline-resumes-outplacement-services

📞 Call/Text: 724-832-8845

💬 My philosophy is simple:
Your career story deserves to be told brilliantly — and we know how to make sure it’s heard.

CEO, Storeyline Resumes ✨ 200 million post views ✨ 920,000 Followers ✨

As the Founder and CEO, Robynn Storey is responsible for setting strategic goals, making major corporate decisions, managing overall operations, and driving the organization's success. 

Storeyline is a 100% remote work setting with a team of 65 USA based professionals and we encourage a strong work/life balance.

Known for our dedication to empowering women and families, we have built a solid, long-term team of HR, Business and Industry Executives who interview our clients to develop world class resumes.  

Storeyline Resumes is a trailblazing resume firm dedicated to propelling our clients careers to new heights. 

Specializing in $100K, $200K, $300K+ roles, we craft distinctive, storytelling based executive resumes that captivate. Our innovative approach, showcasing achievements and personal brand, triples interview opportunities and unlocks superior job offers. Elevate your career journey with Storeyline Resumes. 

Get in touch with us to kickstart the next stage of your career! 

✪ Call/Text for an Initial Chat: 724-832-8845 

✪ Schedule a Call: https://link.writesea.com/widget/bookings/storeyline/consultation 

✪ Website: www.storeylineresumes.com

A few weeks back, the CEO of Ford Motor Company shared that they have over 5,000 automotive technician jobs they cannot fill.

Not because the jobs aren’t there.
Because there aren’t enough people.
And once you notice it, you see it everywhere.

Yesterday, I was talking to a friend whose husband manages a fleet of snow plows.  They currently have 18 trucks sitting idle. Not because it’s not snowing.

Because they don’t have enough maintenance mechanics to fix them.

My longtime plumber recently retired and closed his business. Completely.

Why?

His last plumber, a guy who’d been with him for 20 years, retired.
He hasn’t had a single applicant in over five years.
He couldn’t do all the work himself.
So he shut the doors.

Hospital beds sit empty. Not because there aren’t patients. Because there aren’t enough nurses, technicians, CNA's and maintenance people. 

Construction companies can’t find carpenters.

A friend of mine owns a kitchen renovation business and pays his crew DOUBLE the industry average.

Not because he wants to.

Because he’s afraid of losing the people he already has.

This isn’t a “people don’t want to work” issue.
It’s a skills problem.
A trade problem.
A pipeline problem.

We pushed an entire generation toward four-year degrees and quietly moved trades to the sidelines.  Now we’re feeling it.

The work is there.
The demand is there.
The pay is climbing.
But the people aren’t.

So I’m genuinely curious…
If you’re having a hard time finding a job right now,  would you consider learning a skilled or blue-collar trade?

And if you have a kid getting ready for college,  are you steering them toward a four-year degree… or actually talking about trades as a real option?

Not as a fallback.
Not as a plan B.
As a smart, long-term path.

Share your thoughts and if you've ever been personally impacted by this trend.

#ResumeWriting
#BlueCollarJobs
#ShortagesEverywhere

Roberta Storey

Resume Authority ☀️ 724-832-8845 ☀️ CEO, Storeyline Resumes ☀️ USA-Based ☀️

Freelance | Gig Work

- CURRENT casual and infrequent gig work only when it’s available in my local area. 
- Various services provided to residential and small business customers include: Break/fix repair, troubleshooting and support for smartphones, mobile devices and Microsoft Windows based computers. Wireless networking tasks such as installing wireless printers and NAS devices, wired PoE and wireless IP Cameras and APs (i.e. Nest Cameras, Google Mesh).

Hybrid Freelance IT Consultant

Northwestern University

- Previous remote WFH, self-employed 1099 independent contractor role through Porcaro Stolarek Mete Partners LLC (Chicago Loop consulting firm) for Northwestern University -Evanston, IL main campus (end client) that ended in 10/2024.
- Specific project scope was to assist NU students, staff and faculty with the transition from old Duo 2FA text/voice verification to the new, more secure Duo Mobile MFA app authentication on a user’s mobile device (phone/tablet) or by use of a hardware token (YubiKey or Duo hardware token).  
- Answered incoming voice calls to assist user with the activation of their smart device to the Cloud and management of their Duo Mobile account. Created a new ticket for every incoming call, and responded to any assigned tickets to me. Conducted Zoom video calls to verify user ID and provided remote assistance for international students.    
SOFTWARE- MS Win 10 Enterprise Desktop O/S. TeamDynamix ticketing system. TalkDesk softphone. MS Office 365 office suite. MS Teams for collaboration and chat. TextExpander for editing tickets. Cisco Duo Mobile Admin portal. Zoom video conferencing. IAM- Identity and Access Management.

Remote IT Support Technician

Great Lakes Dredge & Dock Company, LLC

- Previous on-site W2 contract role employed with Robert Half (staffing firm) for Great Lakes Dredge & Dock Corp (end client). 
- Primary responsibility was to provide hands-on technical assistance for any employees who came in to work on-site at the Midwest regional office. Secondary responsibility was to act in a service desk coordinator capacity to review and check statuses of new and existing service tickets between the Lev 1 Global Help Desk and Desktop Support Team to re-assign or escalate to the proper queue or person within the Corporate IT Dept. 
- Provided limited remote support for low level common issues with desktop/laptop PC and mobile devices for internal employees and aligned contractors across the USA. Some lower-level issues included Azure Entra Active Directory account unlocks and password resets, uninstalling/reinstalling software on computers and phones, helping users check their device's wireless connectivity to the Internet, and updating Windows and other applications. 
SOFTWARE- MS Win 10 Enterprise Desktop O/S. MS Azure with Entra ID. MS Teams for collaboration and chat. MS Office 365 with OneDrive and SharePoint for office suite. BMC FootPrints ticketing system. Splashtop for RDP.

On-site Lev 2 Desktop Support Technician

Voca

- Previous remote WFH, W2 contract role employed directly with Voca LLC, an entirely remote Healthcare Staffing and Recruiting firm based in Rochester, MN.
- Managed the company's entire Dell Latitude laptop inventory for onboarding and offboarding internal employees. Assigned and shipped out prepped laptops for new hires. Received, wiped, reinstalled MS Windows 10/11 PRO, and recycled laptops back into inventory from termed employees.
SOFTWARE- MS Windows 10/11 PRO Desktop O/S. MS Teams for collaboration and chat. MS Office 365 with OneDrive and SharePoint for office suite. RingCentral softphone. Backend administration with ATS systems (JobDiva and LaborEdge) and premium job board subscriptions (Indeed and LinkedIn).

Remote Lev 2 Desktop Support Technician

Global Information Technology

- Previous remote WFH, self-employed 1099 independent contractor role working directly for Global IT. 
- Provided remote instruction and guidance for CompTIA Core A+, Network+ and Security+ IT certification courses on weekdays and weeknights to students over ZOOM only when classes were available. 
SOFTWARE- Microsoft Win 10/11 PRO Desktop O/S. Ubuntu Linux Desktop and Linux Mint for Desktop O/S as Virtual Machines. ZOOM video conferencing. Google Workspace for Business. Moodle LMS. Adobe Acrobat Professional. Oracle VM VirtualBox. MS Hyper-V. ServiceNow ticketing system.

Remote Computer Instructor

FireLogic

- Previous remote WFH, W2 full-time permanent job working directly for FireLogic. 
- Performed break/fix repair on client laptop and desktop computers, and hard drive data recovery on equipment dropped off/picked up at my home by company employees.
- Created, managed and resolved service tickets in AutoTask. Remotely installed, configured and managed MS Office 365 Suite, Group Policy and Active Directory services in client end user computers and on-premises server computers. 
SOFTWARE- Microsoft Win 7/8.1/10/11 PRO as Desktop O/S. MS Teams for collaboration and chat. MS Office 365 with OneDrive and SharePoint for office suite. MS Active Directory. AutoTask ticketing systems. Zoom, MS Teams, Cisco Webex, and Google Meet for video conferencing. ITProTV for training platform. ConnectWise ScreenConnect RDP. Datto RMM. IT Glue. Cisco Meraki routers and switches as client network devices.

Remote Lev 1 Help Desk Technician

FreeGeek Chicago

- Previous on-site volunteer work for Free Geek based in Logan Square, Chicago, IL.
- Trained new volunteers on identifying, testing, installing and troubleshooting PC hardware and components on Linux based desktop and laptop computers.
- Taught classes on PC Hardware, Basic Network Security, Ubuntu Linux Desktop and Linux Mint Desktop Usage and Navigation, BASH, Basic Scripting with Python, and LibreOffice.

On-site Volunteer Computer Technician/Instructor

Uber and Lyft, Freelance IT Consulting 

- Provided rideshare services via Uber and Lyft, ensuring safe, timely transport for customers through app-based platforms.
- Delivered IT consulting services on a project basis, specializing in office infrastructure build-outs and technical support.
- Designed and installed low-voltage copper network cabling (Ethernet, Coax, POTS) and established wired LANs for small businesses.
- Configured Layer 1 and Layer 2 network devices, including modems, routers, switches (managed and unmanaged), firewalls, PoE devices, and Wi-Fi access points.
- Installed and configured desktop PCs, on-premises servers, printers, and security camera systems, ensuring seamless office setups.
- Performed system upgrades, new equipment installations, data migrations, and troubleshooting for various IT issues.

Rideshare Driver and Freelance IT Consultant

Franklin Park Public Library

- Previous on-site volunteer work for a suburban public library in Franklin Park, IL.
- Provided tutoring to patrons on computer, technology and job search topics.
- Taught computer classes on Microsoft Word, Excel and PowerPoint, General Internet Usage, Google Docs, Email, Basic Internet Security, LinkedIn, Resume, Cover Letter, and Job Search Topics.
- Provided technical support to patrons and library staff on software, computers, devices and office equipment.

Volunteer Computer Instructor/Tutor

J-KAM Consulting

-	Managed IT infrastructure for small businesses, including setting up and maintaining Windows and Linux servers, desktops, and networks.
-	Installed, configured, and troubleshooted a range of IT systems, including NAS devices, network printers, wireless access points, and desktop PCs.
-	Developed and implemented IT strategies for clients, focusing on improving system performance, network security, and resource management.

IT Consultant | Owner

I am an IT Professional in the Chicago, IL 60630 (USA) metro area working primarily in the IT Support (Help Desk, Desktop and Device Support, Service Desk, PC Hardware Break-Fix Technician) space and also the Network Infrastructure (Network Technician, Network Admin, System Admin, NOC Analyst, Jr SOC Analyst) space. My last contract job was a remote WFH temporary tech consulting project for Northwestern University -Evanston, IL campus that ended in Oct 2024. Before that, I worked an On-site Lev 2 Desktop Support contract role for Great Lakes Dredge & Dock Corp (Fed govt contractor) through Robert Half that ended in Dec 2023. I also worked as a remote WFH Lev 2 Desktop Support contract job with Voca LLC (ended May 2023), a remote WFH Computer Instructor contract job for Global Information Technology (ended Nov 2021), and a Volunteer On-site Computer Technician role at Free Geek Chicago (ended March 2020). 
Currently, I'm unemployed and looking for my next IT Support role (contract or job)  while still doing occasional freelance consulting work when it's available, and taking self-paced online training courses in Microsoft Azure, Windows Server 2022, MS Office 365 in my off time. 
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IT Certifications- CompTIA Core A+/Network+/Security+. CompTIA Linux+. Microsoft Office Specialist 2007. Microsoft Certified Systems Engineer 2000.
O/S Platforms- Microsoft Windows Desktop 7/8.1/10/11. Microsoft Windows Server 2019/2022 with Active Directory, Domain Services and RSAT Tools. Ubuntu Linux Desktop 20.04 – 24.04. Ubuntu Linux Server 18.04 – 24.04. Linux Mint Desktop 19 – 22. 
Cloud- Microsoft Azure Cloud with Entra ID 2023 – 2024.
Office Suites- Microsoft Office 2019/2021/MS Office 365 Suite (Word, Excel, PowerPoint, Access, Publisher, Outlook, OneDrive). Google G Suite 2016 – 2020. Google Workspace 2020 – 2024. LibreOffice Suite 5.4 – 24.2 (Writer, Calc, Impress, Draw, Math, Base).

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Robynn Storey

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The Battle

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Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Robynn Storey's LinkedIn Performance

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