People Leader | COO | CRO | CEO | Creating Efficiency | Accelerating Growth & Revenue | Satisfying Customers | Change Management | GTM Strategy | Fintech | Capital One | ING | AutoNation | Founder

Strategic FinTech and enterprise software executive with 15+ years of experience leading revenue, operations, and transformation initiatives across global markets. Currently serving as Global Head of Alliances & Partnerships for the Banking, Financial Services & Insurance (BFSI) vertical at one of the world’s largest software firms, where I lead global GTM strategy, scale high-performing partner ecosystems, and accelerate partner-led revenue growth.

With deep general management experience and a doctorate in Organizational Change & Leadership, I bring a systems-level mindset to operational scale, cross-functional execution, and change leadership. I’ve led global teams through digital transformation, operating model redesigns, and go-to-market alignment initiatives that have delivered meaningful gains in market share, cost efficiency, and customer success.

My leadership is grounded in data-driven decision making, collaborative execution, and a relentless focus on building resilient, scalable, and customer-aligned operating models. I work best where strategy meets execution, partnering with product, sales, and customer teams to unlock sustained growth and value creation.

✶ Key Focus Areas:

COO & CRO Readiness | GTM Strategy | Partner-Led Revenue Growth

FinTech & BFSI Market Strategy | RevOps | Strategic Alliances

Organizational Design | Operating Model Transformation | Scalable Systems

Cross-Functional Leadership | Global Team Enablement | Execution Excellence

Executive & Board Stakeholder Alignment | Inclusive Culture Building

Ed.D. in Organizational Change & Leadership (USC) | MBA (WSU) | B.B.A in Management & Marketing (UK)

Let’s connect if you’re scaling revenue engines, modernizing operating models, or shaping the future of financial services.

Robert Younger

TreeHouse Foods

Communications Manager, Social and Digital Engagement

Patina Solutions

Communications Consultant

Karen Nicholas Communications

Freelance Writer & Communications Professional

Millig Design Build

I recruited and onboarded new employees and created various communication pieces to increase employee engagement. I created a Human Resources department and established internal communications best practices. I helped plan events and contributed to our marketing communications efforts.

Director of Communications & Employee Relations

Willdan Performance Engineering 

I provided communication strategy, developed content for both internal and external audiences and recruited new employees for our division. 

I created targeted communications to ensure employee engagement. I identified new ways to improve and innovate our internal and external communication practices and channels, including monthly update meetings, a branded Medium.com site, video communications, etc. 

I also recruited, hired, and onboarded new employees. I focused on furthering initiatives around Diversity, Equity & Inclusion, particularly in the hiring, recruiting, and onboarding process.

Communications & Talent Acquisition Manager

I designed presentations to share critical findings with clients, focusing on simplicity and client engagement. I also helped package our data into consumable content such as charts, graphs, etc.

University of Kansas

As the first communications person for the IT Department, I created and oversaw all communication efforts, including communications planning, crisis communications, and copywriting. I developed internal communication strategies and materials to support new launches, programs, and processes. 

I distilled complex, technical information into simple, digestible, and actional messages for diverse internal audiences, including students, faculty, and staff.  I also built relationships with other departments and team members to ensure seamless launches of new technologies and programs.

IT Communications & Media Relations Manager

David Evans and Associates, Inc.

As the first person in my role,  I created and executed a media relations program – including pitching media, writing press releases, ghostwriting bylines, and submitting applications for various awards. I ensured our external messages were consistent with our internal messages and focused my efforts on telling DEA’s brand story. 

I developed media pitches and articles to attract and engage with new talent through employee profiles in publications, company culture articles, and Best Places to Work awards. We were ranked on Fortune’s 100 Best Places to Work during my time in this role. 

I engaged with senior leadership and colleagues on media outreach opportunities and provided media training, including crisis communications guidance. 

I also assisted in various internal communications efforts, including contributions to internal newsletters and employee communication pieces.

Media Relations Manager

Edelman

Account Supervisor

Special Olympics Texas

Public Relations Coordinator

Corporate Communications | Writer | Employee & Internal Communications - Helping companies engage with their employees and clients

In our current remote/hybrid work environment, engaging and communicating with employees has never been more challenging – or essential. Creating an environment for employees to be the best versions of themselves is not only a cultural win – it’s also a business win.

A Gallup "State of the Workplace" report found that when employees are engaged at work, profitability increases by 21%. Yet, this same report shared that 65% of employees aren’t engaged at work.

We spend a lot of time talking “at” people – not necessarily “to” them. My goal isn’t just to communicate a message. My goal is to ensure those messages are delivered and digested by the audience. It’s also my responsibility to provide executive guidance and direction when messages aren’t the right voice and fit for the audience.

With a background in media relations, editorial content creation, internal communications and employee relations, I bring a range of creative skills and experience to any position. Communicating with employees and partners can be a company's greatest strength rather than its biggest weakness.

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The Battle

Robert Younger

Karen Nicholas

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