Sabbatical

Working on my doctoral dissertation and spending more time with my wife and kids

Sabbatical break to work on my doctoral dissertation

ShareBuilder 401k

•	Led Sales, Marketing, Customer Service, Product, Finance, HR, Accounting, IT Infrastructure, & Facilities

•	Crafted a $200M acquisition of a competitor that has generated more than $25 million in profit

•	Drove M&A event from Capital One with an on-time closing, final price 50% under budget, & $3M in year 1 profit

•	Achieved more than 4X EBITDA/Net Income goal for fiscal 2020, 2021, 2022 & 2023

•	Grew assets at a compounded annual growth rate (CAGR) of more than 35%

•	Piloted sales increases of more than 20% annually

•	Created a customer success organization that saw FinTech SaaS renewals at a 99% rate

•	Constructed handbooks, manuals, & plan documents in house saving over $2 million at startup

•	Vetted & contracted all vendors (Insurance, HRIS, Payroll, VPN, Security, Salesforce, Five9, Jira, Meraki, etc.)

•	Oversaw modernization of all technological systems savings of more than $3 million annually while leading to greater efficiency, risk mitigation, & business continuity

•	Distilled brand partnership efforts to concentrate on affinity, ISV, strategic, and influencer efforts to dive a 12% increase in partner leads and 12 new national partner agreements

Chief Operating Officer (COO)

Capital One

•	Collaborated with 8 Director teams across 6 sites to create the rhythm of the business (ROB), resulting in improved execution alignment for 850+ associate stakeholders including Sales, Presales, Sales Operations, Partners, Marketing, Services, & Customer Success, 52% Y/Y pipeline growth, & an 11% reduction in account whitespace within 9 months

•	Directed cross-functional teams, bringing together small & mid-size (SMB) business customer data, expanding whitespace customer interaction opportunities by 30%, & driving an increase in SMB product penetration by 23%

•	Public relations media spokesperson for radio, TV, & events (SXSW, GROWCO, Dreamforce, etc.)

•	Grew revenue by 32% compounded annual growth rates (CAGR) over 8 consecutive years

•	Increased assets under management (AUM) by 35% CAGR over 8 consecutive years

•	Boosted customer acquisition by 18% CAGR over 8 consecutive years

Vice President, Business Strategy, Acquisition & Retention

•	Saved over $100M in annual spending by moving Capital One from 26 instances of Salesforce to 2 (Business & Consumer) while also increasing whitespace business customer opportunities by 47%

•	Mentored startup founders on business fundamentals, financial discipline, & the FinTech landscape as an advisor in Capital One Lab’s startup accelerator. Three advised companies generated $300 million in profit for COF

•	Delivered on aggressive sales growth of $500M & $750M Y/Y

Senior Director, Business Development & Retention

•	Led a cross-functional cohort to craft Capital One's first diversity, inclusion, & belonging mission (later DE&I)

•	Expanded external sales team to 6 regions capturing $1.5B in mid-market and enterprise accounts over 3 years resulting in $10M in new recurring annual revenue

•	Initiated business banking referral program including crafting all messaging, training, & program details to increase customer whitespace opportunities by 78%

Director, Sales & Customer Services

•	Pushed external sales team to 3 regions & captured $180M in new SMB & enterprise sales in the first 12 months
 
•	Began managing call center customer service teams, quickly solving customer issues & driving an increase in Net Promoter Score (NPS) from +11 to +42 over 12 months

•	Created a Fee Fighters superhero campaign (piggybacking on the superhero movie craze) where employers & employees could receive social badges by uploading newly legislated fee disclosure documents increasing upmarket leads by 29

Senior Manager, Sales & Customer Service

•	Initiated & led a multi-year partnership with Costco resulting in a 57% annual increase in sales

•	Established external sales role to push "upmarket” resulting in the company's first $1M, $2M, $5M, & $10M sales

•	Segmented sales roles by customer type & associate experience creating 5 sales roles & 8 customer archetypes resulting in sales gains of 13% Y/Y & increased revenue of 26%

•	Led partnership acquisition strategy (affiliate, affinity, cross-marketing, distribution, influencer, ISV, strategic, referral, & white label) resulting in 47 agreements in the first 12 months and a 27% increase in qualified leads

•	Launched a reseller program, collaborating with external firms as authorized resellers to increase product reach resulting in a sales boost of 19%

Senior Manager, Sales & Marketing

•	Refined sales process & technique to increase sales by 234% in 12 months

•	Crafted dynamic customer journeys resulting in a 94% conversion increase & a 56% gain in sales Y/Y

•	Reformed product marketing messaging & voice driving a 187% increase in leads, 119% increase in opportunity creation, & a 62% increase in sales Y/Y

Manager, Sales & Marketing

AutoNation

•	Built, optimized, & refined sales processes & engagement framework for internet sales departments across multiple regions & then nationwide, reducing engagement time from days to minutes, resulting in sales increases of 387%

•	Designed & deployed Microsoft Dynamics, Customer Relationship Management (CRM), increasing revenue by 7% & earnings by 15%

•	Led product team that evaluated paper processes for digitization, eliminated $30M in annual spending, & increased on-time financial EOM close by 26%

•	Developed positioning, messaging, & campaign materials to propel AutoNation's $21 billion revenue, including messaging, pitch decks, creative, & datasheets.

Director, Sales Process & Operations

Younger Kitchens

Founder/Owner

People Leader | COO | CRO | CEO | Creating Efficiency | Accelerating Growth & Revenue | Satisfying Customers | Change Management | GTM Strategy | Fintech | Capital One | ING | AutoNation | Founder

An inclusive hands-on executive focused on finding talented people, optimizing processes, and disrupting markets with winning strategies. This is an approach that has equaled 20 years of explosive sales growth, brand-loving customers, and huge increases in revenue and earnings. Always examining challenges with a creative entrepreneurial approach while also applying business fundamentals through a rigorous financial lens. Utilizing Organizational Change and Leadership expertise acquired through doctoral studies at the University of Southern California to achieve impactful and lasting change!

Known for:

✓ Ability to Get Things Done
    • Always Meeting Deadlines & Quota
    • Providing Targeted Problem-Solving
    • Influencing Cross-Functionally Throughout Organizations

✓ Leading Initiatives that Spark Significant Gains in: 
    • Efficiency
    • Productivity
    • Operational Effectiveness

✓ Leveraging Interpersonal Acumen & Superior Communications Skills to Establish Relationships of Trust that Drive Growth & Exceed Objectives

✓ Bringing Extensive Enterprise SaaS sales, Go-To-Market, Product Marketing, Business Development, Customer Success, Finance, Accounting, & Partnering Expertise to Ignite Transformational Growth

✓ Being an Intellectually Curious Problem-Solver who is Successful in Identifying & Overcoming Business Obstacles

✓ Creating Diverse & Inclusive Cross-Functional Cultures that Empower and Instill a Shared Vision – Aligned with Aggressive Business Objectives & Goals

✓ Managing by the Numbers by Directing the Creation of Ambitions, Concrete, & Aligned OKRs/KPIs to Create Action-Oriented Achievement

✓ Being an Excited Father, Dedicated Husband, Early Adopting Technology Enthusiast, Sports Junkie, Whiskey Connoisseur, Indulgent Epicurean, & Flawed, but Ever-Evolving Man

Specialties: Revenue Growth | Strategy | Profit Optimization | Go-To-Market Leadership | Technology Solution Innovation | Account Management | Growth Strategy | Major Project Management | Sales and Marketing | B2B | B2C | Multichannel | Executive Vision | Organizational Development | Business Turnaround | Customer Acquisition | Customer Retention | Operations | Operational Excellence | P&L | Strategic Planning | Tactical Execution | Digital Transformation | Global Go-to-Market Planning | GTM Leadership | Continuous Improvement | Customer Success Management | Process Engineering | Digital Channels | Brand Strategy | Team Building | Analytics | Business Development | Client Relations

Robert Younger

Tasleem Ahmad Fateh

Robinhood Agency

The ONLY Ghostwriting Agency YOU NEED to Dominate LinkedIn and Build a Profitable Personal Brand!

Founder

Lisnic

Bubble Tea business and market advice. Podcasting, Health and fitness mentoring.

Lisnic Mentor 

Par-Tea

Taking Sydney's taste-buds through a once in a life time journey of discovering the best and the most Bubbly Teas from around the world.

Chief Tea Officer

Certis

Managing the overall responsibility for overseeing the day-to-day operation and performance of  Transport and Infrastructure contracts within a 100m+ portfolio, as well as providing leadership and direction to on-site staff and supervisors.

Client Services Manager

Managing the setup of a dedicated Planning and Verification team to ensure the business remains ahead of its operational curve. Ensuring the business has ability to ensure that new methods of verification are implemented and used to ensure Verification is taken online.

Manager- National Operations Planning and Support.

Effectively manage the business relationship in the back of house functions relating to electronic scheduling, payroll and contract compliance for our National Operations Centre. This is inclusive of achieving operational strategic objectives within a framework of customer service excellence to our staff, clients and suppliers.

Manager- National Operations Centre

Kukkar Meals

Streamlined operational process development and implementation for the number one online ethnic food store in Sydney.

Process Optimisation Manager

My featured section has the solution to all your LinkedIn woes! | Founder at LinkedIn Creator's Club | Your favourite creators are already in. Are you?

Imagine this: 

You work from WHEREVER you want, WHENEVER you want and live the life YOU want by monetising your words on LinkedIn.

That's the dream most Ghost-writers are sold. 

"Sell your words and make money" 

But as with most things in life. 

It isn't that simple. 

- You need to learn client acquisition. 
- You need to learn client service and delivery. 
- You need systems that let you write and delight clients without making your life hell.

Unfortunately, most ghost-writers start with none of these skills.

They jump in, land a client or two, and then burn out.

The same thing happened to me. 

Until, I finally woke up and spent an entire year researching how to do this properly. 

My team and I developed an entire system to run a Ghost-writing business on LinkedIn within 4 hours per client per month. 

(Not just theory and "writing advice" but an ACTUAL SYSTEM)
(One where you aren't stuck in content calls all day)  

Then we built a community where Ghost-writers connect, grow, and never let leads go to waste.

We built a a first-of-its-kind lead-swapping and support system for ghost-writers on LinkedIn.

Whether you’re starting out or already crushing it, here’s how the Ghost-writer's club can help: 

- If you’re new, you'll learn how to monetize your writing and land clients.
- If you’re experienced, you'll discover systems to cut your workload in half (or more)

Sick of low ticket communities that don't actually help you achieve anything? 

YEAH, WE DON'T ROLL LIKE THAT. 

Instead we teach you how to build and scale a real Ghost-writing business to earn an additional $2K–$50K/month with proven systems that: 

- Helped Adi land 3 clients in his first week. 
- Helped Lucy cut her delivery time in half. 
- Helped Nico, Saad and Kasia get clarity on their Ghost-writing businesses.

We aren't just building systems and communities. 

We are building the future of Ghost-writing on LinkedIn. 

Want to join us and become a ghost-writer that actually enjoys their life too? 

Subscribe to our Waitlist (in featured section) as we are currently at capacity. 

I'll send you all the details you need to know to get started once doors re-open in a few days. 

So are you in or are you out?

Hosting a Community of Creator's where we uncover the latest and greatest in personal branding strategies! With a vision to uncover the best ways to establish your authority online and monetise your personal brand!

Hello hello, anybody here?

I’ve been away from LinkedIn for 4 months.

I chose my newborn daughter over content, growth, all of it.

So when I was thinking of a comeback post I realised:

ALL THESE COMEBACK POSTS LOOK THE SAME.

“I stopped posting but secretly signed ten new clients. Business exploded while I was offline. Life is amazing.”

PFFFTTTTT. 

When you are new in business (and branding) you think you have to uphold this perfect image.

Always winning. 
Always booked out.
Always “crushing it.”

That's what these polished gurus taught us.

Eww.

So here's a refreshing comeback post:

While I was away, my business took a big hit.

Client projects got delayed.
Onboardings slowed down.
Team members left.

Revenue dropped to about 20 percent of where we were 4 months ago.

Some clients sacked me. 
I sacked some clients. 

No tidy comeback arc.
No “and then we 10x’d” story.

Just a dad who took time off, and paid the price.

So if your'e reading this I want you to know:

In a feed where everyone’s ‘crushing it,’

If you stepped back to care for what matters most,

You are not lazy.
You are not weak.
You are not behind.


You are doing the right thing.
You are playing your own game.
Remember,

Your Clients can come back.
Your Cashflow can come back.
Your Views can come back.

But your time with the people you love never will.

(Wrote this for myself thought it might help you too)

P.S. Sooooooo did I miss anything or is the feed still basic AF? 😂

LITERALLY no other LinkedIn coach will tell you this 👇 

(ahh yes the truth needs to be told) 

Building a big audience on here is unbelievably hard. 

Like David Goggins level hard. 

There is NO hack.
NO magic system.
NO secret.

No algorithm trick that suddenly “blows you up.”

Nah.

Most of what you’re being sold is snake oil.

Take me for example:

- I locked myself in my room and engaged 16 hours a day.
- Did it for 3 months straight off savings.
- Reviewed 1,200 profiles for free.
- Ran a 15-hour livestream helping people for free.
- Gave away a free course 12,000 people took.
- Commented, DMed, engaged till I passed out, then did it again.

And even then I got lucky.

My audience only grew because a few posts went mega-viral.

Right place, right time, right post. 

This is what the gurus don’t tell you.

Almost everyone with a big audience and strong engagement has done one of two things:

Built it through ridiculous, obsessive hard work.

OR 

Hired a team to pump out broad “internet-friendly” content daily.

Which usually means:

They either had A LOT OF TIME
Or A LOT OF MONEY. 

If that’s not your life right now, I’m warning you:

Tread carefully.

Don’t chase popularity.

Chase peace. 

Here’s the smarter way:

Post about your actual expertise.

Build a real relationship with 2 new people a day.

That’s it.

You don’t need a thousand likes.

I got a thousand likes yesterday and today I’m stressed replying to everyone 😅

Clout looks nice on the feed.

In real life NO ONE CARES. NOT 1 person. 

Don’t waste your life clout-chasing, mate.

It’s not worth it.

Instead chase quality. 
Share real opinions. 
Be the person our feed needs. 

OKAY DEAL? 

P.S. Thanks for coming to my Teddy Talk.

taplio

The Battle

Robert Younger

Tasleem Ahmad Fateh

Followers

Posts

Engagements

Likes

Performance ScoreTasleem Ahmad Fateh's LinkedIn Performance

Ready to grow your LinkedIn presence?

taplio

The Battle

Robert Younger

Tasleem Ahmad Fateh

Followers

Posts

Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Tasleem Ahmad Fateh's LinkedIn Performance

Ready to grow your LinkedIn presence?

Performance ScoreTasleem Ahmad Fateh's LinkedIn Performance