Ron Sharon

360 SOC, Inc.

360SOC is a security company that specializes in offering a comprehensive range of security products and services. Key among these is their Managed Detection and Response (MDR) and (SOC) services.

SVP IT and Security 

Throwing The Box

Content Writer

Mercer Advisors

Mercer Advisors is a total wealth management firm that provides financial planning and investment management services. Mercer Advisors has a staff of over 900 in 80+ offices coast-to-coast, including financial advisors, attorneys, CPAs, and investment experts.

I brought order and structure to Mercer Advisors  and transformed the entire IT department, including site security programs, information security platforms, and platform selection and management. Led a team of 20 and a $6M budget. Served as a trusted advisor to senior leadership and C-Suite executives. Set the strategic direction across (Undisclosed) and established and administered corporate information security policies and procedures.

Highlights of my accomplishments include:

•	Led an initiative to review current platforms and redevelop them in alignment with business needs. Worked closely with COO and began process of organizing data and managing assets. Saved ~$1M per year and improved processes and performance enterprise-wide. 

•	Directed a migration of 10k records to a new Salesforce platform that enabled the development of new platform features.

•	Steered the rollout of a new comprehensive security program Security as a Service (SOC), policies and procedures, passed audits without any deficiency letters, and reduced the threat of cyber security and phishing attacks by 80%.

Vice President Information Security

Director of Information Security & IT

Director of Information Security

Ibotta, Inc.

Ibotta is a technology company that enables users with its smartphone app to earn cash back on in-store, mobile app, and online purchases with receipt submission, linked retailer loyalty accounts, payments, and/or purchase verification

In this role, I built the entire IT department, security program, and teams from the ground up for a rapidly scaling technology company that grew from 150 employees to 500 employees in 2 years. Established policies, procedures, incident response, and crafted a 3-year strategic roadmap to maximize ROI. Led a team of 3 directors, a budget of $6M, and responsibility for all in-house technology needs and services. Hired and onboarded helpdesk and engineering teams. 
Highlights of my accomplishments include:

•	Resolved complex problems by reworking the entire network infrastructure that reduced downtime by 80% and lowered core connectivity costs by 70%.

•	Stood up the information cyber security group and the internal IT team, onboarded 12 employees per week and ensured equipment and infrastructure was in place to support the company’s rapid growth. 

•	Led contract renegotiations with vendors to reduce costs while concurrently increasing overall profitability.

Director Of Information Technology (CIO / CISO)

Maxsys LLC

Maxsys was an IT and Information security consulting firm. Serving small to mid-size clients, its primary focus was to provide technological and security solutions to fit any business need.  

I owned and operated a consulting practice providing general IT, security, networking services and bespoke technical solutions to medical offices, accountants, and small- to medium-sized businesses. Managed all back-end accounting and financial processes. Facilitated technical trainings to employees via in-person and 1:1 virtual sessions. 

Highlights of my accomplishments include:

•	Ensured all security programs and services complied with HIPAA requirements.  
•	Consistently monitored and updated systems to improve overall productivity by 15%.
•	Managed network security using a bottom-up approach, circumventing risk by 40%.

Founder

Zetta Pros

Zetta Pros is an IT services platform providing a full team of IT specialists for clients, keeping systems safe and in excellent working order. They monitor client systems 24/7, apply patches, ensure backups, keep viruses at bay, and perform a host of other proactive measures.

Here, I oversaw a team of 4 providing consulting work for companies and managing IT processes, systems, and programs.  Met with clients to evaluate their unique needs, recommend the appropriate services and solutions, and guide them through the onboarding process. SME for information and computer security. Established disaster recovery and business continuity plans.

Highlights of my accomplishments include:

•	Proactively improved and enhanced processes across the organization including reducing waste and decreasing redundancies by enforcing budgetary guidelines, boosting ROI by creating strategic roadmaps, and driving efficiencies by incorporating new technologies, including VoIP and remote desktop.

Co-Founder

Mercedes-Benz Research & Development North America, Inc.

IT Consultant

Canon USA

Universal Music Group

LA Clippers

I am Ron Sharon, bringing over two decades of expertise in technology and cybersecurity. As a dedicated leader and a fervent innovator, my career is marked by a commitment to empowering cybersecurity professionals. My mission is to foster the development of both emerging and seasoned leaders, helping them achieve their career aspirations and reach their fullest potential.

Beyond my professional endeavors, my passion for information technology is a personal commitment. I actively seek connections and collaborations with professionals who share my vision, underscoring my inclusive approach to knowledge sharing and community building.

In the tech world, my influence is transformative. I am always ready to share my knowledge and insights. My proactive approach makes me a valuable asset to any professional network, particularly those navigating the complex and dynamic landscapes of technology and cybersecurity.

(Undisclosed) is a total wealth management firm that provides financial planning and investment management services. (Undisclosed) has a staff of over 900 in 80+ offices coast-to-coast, including financial advisors, attorneys, CPAs, and investment experts.

I brought order and structure to (Undisclosed) and transformed the entire IT department, including site security programs, information security platforms, and platform selection and management. Led a team of 20 and a $6M budget. Served as a trusted advisor to senior leadership and C-Suite executives. Set the strategic direction across (Undisclosed) and established and administered corporate information security policies and procedures.

Highlights of my accomplishments include:

•	Led an initiative to review current platforms and redevelop them in alignment with business needs. Worked closely with COO and began process of organizing data and managing assets. Saved ~$1M per year and improved processes and performance enterprise-wide. 

•	Directed a migration of 10k records to a new Salesforce platform that enabled the development of new platform features.

•	Steered the rollout of a new comprehensive security program Security as a Service (SOC), policies and procedures, passed audits without any deficiency letters, and reduced the threat of cyber security and phishing attacks by 80%.

SIMPLICITY IT INC.

This role focused on the deployment, management, and optimization of enterprise IT solutions, leveraging a range of Microsoft technologies to enhance security, improve user experience, and streamline operations. Key responsibilities and achievements included:
•	Implemented Windows Autopilot and Intune for Windows 10/11, enabling zero-touch provisioning and user-driven setups, which reduced deployment time and improved user experience.
•	Deployed Intune security features including BitLocker encryption, conditional access policies, and compliance rules to protect devices, secure corporate data, and mitigate risks. Configured Update Rings for security patches and software updates.
•	Authored training and best practices documentation materials and led user training sessions on Intune, facilitating a seamless transition for IT staff to the new management platform.
•	Managed Microsoft Azure Virtual Desktop (AVD) solutions, including configuration of multi-session Windows 10/11 desktops and applications to enhance productivity and streamline user experience.
•	Leveraged Nerdio for image management, auto-scaling, monitoring, and reporting to optimize Azure Virtual Desktop environments.
•	Integrated Azure Entra ID and Conditional Access policies with AVD to strengthen security and compliance in enterprise settings.

Intune Implementation Engineer Consultant

The Depository Trust & Clearing Corporation (DTCC)

This role encompassed a comprehensive range of responsibilities focused on the deployment, management, and security of enterprise systems. Leveraging tools like MECM, Ivanti, PowerShell, and Flexera, the position played a crucial part in optimizing endpoint management, security, and system health for a large user base. Key responsibilities and achievements included:
•	Managed OS deployment tasks using MECM, including creation and maintenance of standardized OS images, custom task sequences with WMI leveraged customizations. Deployment of installations of driver packages or software packages.
•	Administered patch management and software packaging with MECM, ensuring up-to-date systems with security and software updates. Created packages using Flexera Admi Studio and PSDeployToolkit.
•	Enhanced endpoint security through Ivanti Endpoint Manager and Avecto Privilege Management, implementing access controls and elevation rights. 
•	Automated MECM health check scripts with PowerShell for improved update outcomes.
•	Led Level 3 incident troubleshooting using CMTrace for log analysis, BeyondTrust for remote management, and custom tools for efficient problem resolution.
•	Authored troubleshooting documentation and conducted training sessions for support teams to share knowledge and improve support practices.
•	Managed large-scale projects including migrations for over 5,000 clients to Windows 7, Windows 10, and Office 365.
•	Collaborated with the Cybersecurity team on data-driven reports for vulnerability remediation, achieving a risk appetite reduction of 10% through issue resolution and CVE research.
•	Implemented GPO-based solutions to ensure compliance with industry regulations and organizational security standards.
•	Streamlined change management processes, resulting in 80% immediate approval for low-risk changes for the EUS team.
•	Facilitated SysTrack for  monitoring of client health checks, to settle hardware related issues, achieving a 95%+ health score.

Lead Systems Engineer (Endpoint Management)

Bank of America

This role focused on providing comprehensive technical support for Bank of America's Summer Internship Program, ensuring that all technical setups and systems were operational for both interns and training sessions. Key responsibilities included:
• Built and configured laptops with required software for Bank of America's Summer Internship Program.
• Provided technical support to interns, ensuring smooth onboarding and troubleshooting any issues.
• Ensured all conference room connections were functional for training sessions.

Desktop Support Summer Internship Program

Nomura

This role was pivotal in managing and executing a wide range of IT deployment, relocation, and support efforts, with a focus on client satisfaction, timely project completion, and system functionality. Responsibilities spanned from supporting desktop environments to leading large-scale relocation projects, while ensuring that technical issues were swiftly resolved. Key responsibilities and achievements included:
• Led deployment and relocation efforts, providing remote support via Dameware, RDP, SCCM, and TeamViewer, achieving 95% client satisfaction.
• Acted as escalation point for desktop and network issues, resolving 90% of trading floor issues (Bloomberg, Reuters) within 24 hours.
• Built, configured, and deployed software and hardware for incoming employees using SCCM in Windows XP/7, reducing deployment time by 20%.
• Assisted in relocating 300+ traders and staff to a new equities trading floor, completing the project on time and within budget.
• Managed a team of 7 technicians for the Disaster Recovery Site Build project, ensuring on-time completion through vendor coordination and logistics.
• Coordinated the Global Deployment Project with 8 technicians, achieving 100% migration success by gathering user data and application needs.
• Provided post-deployment support, resolving 99% of production issues within 3 hours.
• Created daily accomplishment reports for upper management, ensuring visibility into project progress.

Infrastructure Relocations Team Lead

In this role, the primary responsibility was to provide second-level support for the Municipal Bonds Trading Desk, Wealth Management Division, and Executive Divisions. The position involved handling technical issues across a range of platforms, including desktop support, vendor applications, and communication tools. The role also contributed to ongoing projects such as migrations and system updates, ensuring seamless technology operations for high-priority teams.

Key Responsibilities:

2nd Level Support: Provided second-level technical support for the Municipal Bonds Trading Desk, Wealth Management Division, and Executive Divisions, ensuring quick resolution of complex issues.
Moves, Adds, and Changes: Supported day-to-day moves, adds, and changes, including providing post-installation support to ensure continuous system operation.
Software Support: Provided technical support for MS Office 2003, MS Outlook, Blackberry devices, and proprietary software, ensuring users had full functionality of their tools.
Vendor Application Support: Supported critical vendor applications such as Bloomberg, Reuters, and FactSet, ensuring market-facing teams had access to necessary financial data and analytics.
Ticketing & Issue Management: Utilized Remedy ticketing system to document, track, and escalate issues, ensuring efficient resolution and minimizing downtime.
XP Migration Support: Assisted with the Windows XP migration project, providing technical support for smooth transitions and ensuring compatibility with existing systems.
Video Conferencing Support: Provided technical support for Avistar video conferencing software and hardware, ensuring reliable communication for remote meetings and collaborations.

Trade Floor Support/Executive Support

Credit Suisse

•	Delivered 2nd level support to the Private Equities office division and Executive support, ensuring smooth operations and timely resolution of issues.
•	Quality assured IBM Thinkpad laptops for distribution to new hires, resulting in a 30% reduction in laptop-related issues reported by new employees.
•	Provided support for MS Office 2000, MS Outlook, proprietary Excel add-ins, and other vendor applications, resulting in a 20% decrease in software-related issues reported by end-users.
•	Utilized proprietary software and AD to efficiently unlock, reset, and add app groups to NT users, resulting in a 25% reduction in time required to complete these tasks.
•	Utilized Remedy ticketing system to accurately document, track, and escalate issues when warranted, resulting in a 15% improvement in overall ticket response times.
•	Facilitated IMAC (Install, Move, Add, Change) support for move projects, resulting in a 20% increase in efficiency in coordinating and executing workplace moves.

Fixed Income Trade Floor Support/Investment Banking/Executive Support

Goldman Sachs

As a Desktop/Helpdesk Analyst within the Investment Management Division at Goldman Sachs, this role focused on providing first and second-level technical support to the trade floor, including Equities Private Wealth Management and Executive Support teams. Responsibilities encompassed troubleshooting desktop issues, supporting various software applications, and ensuring seamless access to key systems and tools. The role also involved remote support for Citrix environments and other proprietary systems, playing a key part in maintaining system functionality and productivity. Key responsibilities included:
•	Delivered 1st/2nd level technical support for the Investment Management Division, Equities Private Wealth Management trade floor, and Executive Support teams.
•	Administered user and machine profiles in Active Directory (AD), including unlocking accounts, resetting passwords, and managing permissions.
•	Created and managed user groups in AD for shared privileges and admin access.
•	Utilized the Remedy ticketing system to document, track, and escalate technical issues for timely resolution.
•	Troubleshot desktop issues using GoverLan software, ensuring quick resolution and minimal downtime.
•	Provided support for MS Office 2000, MS Outlook, proprietary Excel add-ins, and other vendor applications, including Blackberry devices.
•	Delivered remote support for Citrix environments and Extend 360 software to ensure seamless user experience.
•	Managed user access to applications and performed remote installations to ensure software functionality across systems.

Trade Floor Support

United States Air Force

•	Earned 2 Achievement medals, maintained required positional certification with trainer certifications at various positions and maintained a secret clearance. Tracking of all incoming traffic utilizing radar technologies at both Northeast Air Defense Sector and Southeast Air Defense Sector. As Interface Control Coordinator, regularly updated the North American Aerospace Defense Command (NORAD) with incidents of irregular and unidentified air traffic.

Command and Control Battle Management Operations

Well-rounded and dynamic IT professional with 15+ years of experience in systems engineering, endpoint management, and vulnerability remediation. Proven expertise in implementing secure IT solutions, enhancing endpoint security, automating patch management, and collaborating with cybersecurity teams to reduce risk exposure. Skilled in tools like Intune, MECM, Rapid7, PowerShell, and Azure environments. Recognized for driving operational efficiency and improving organizational security posture.Have worked in companies such as Unilever, Goldman Sachs, Credit Suisse and UBS in support roles such as, desktop support, trade floor support and access management.

Commitment to continuous improvement is underscored by ongoing education in cloud computing and certifications including CompTIA A+, Security+, Itil v4, Microsoft AZ-900 and ISC2 Certified Cyber-Security Professional. I am currently pursuing a two degrees Cloud Computing/Cyber Security and Assurance Bachelor's degrees at Western Governors University.

	Unwaveringly Reliable		    Research Driven		Critical Thinker
	Data-Driven		Skilled Collaborator		Emotionally Intelligent
	Strategic Planner		Adaptable		Documentation
	Self-Motivated		Time Management		Detail Oriented


https://tryhackme.com/p/fcordero729

Interests:
Tyrion my dog
Reading up on Tech
NY Giants fan - yes not the best of times for us lol
Working on DIY projects and helping others when I can with theirs
Helping friends and family with their tech and showing them how to better secure their wi-fi.
Home automation and Iot devices
Traveling - enjoy historical and archaeological sites

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The Battle

Ron Sharon

Francisco Cordero

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