Have you ever felt overwhelmed by the complexity, insecurity, and high costs of digital solutions today? 

Ever felt like you've compromised on privacy, spent a fortune, or struggled with complicated tech just to keep your business running? 

You're not alone.

I've felt that same frustration and seen countless other businesses grapple with these issues.

For years, I juggled multiple jobs, from blueberry picking to door-to-door radio advertising. 
My dreams of pursuing a PhD were reshaped into a passion for digital marketing. 

I had stints as the head of digital for HSBC Canada, Best Buy Canada, and even as a CMO for a small ecommerce brand. 

I hustled and learned, but the dissatisfaction remained - technology could and should be better.

That's when I decided to chart my own course. I ventured into the entrepreneurial world against the advice of my loved ones.

The journey was not without failure - a digital agency, a men's jewelry business - but every failure taught me valuable lessons. 

My breakthrough came with Branzio watches, a passion project turned into a successful global business. 

But I wasn't satisfied - I wanted to make a bigger impact.

Enter Truly Office. 

Born out of a desire to alleviate the strain of businesses grappling with complex, insecure, and expensive office solutions, Truly Office is my commitment to you.

My promise to deliver tech that's simple, secure, and won't leave your wallet empty.

My mission?

To create secure, simple, and affordable tech solutions. 

To empower businesses to thrive without sacrificing their privacy or breaking the bank.

The results speak for themselves. 

Branzio watches scaled to an 8-figure business, bootstrapped from the ground up, and now sells to 66+ countries globally.

I've spoken at numerous large Ecommerce events, sharing my insights, and fueling my passion to make a difference.

This journey, my journey, isn't just about me. It's about you, too.

Join me as we carve out a new path in the tech world—one that values simplicity, security, and affordability.

Together, let's make technology work for us, not the other way around. 

Let's positively impact 1Bn lives.

Are you in?

Ronnie T.

Google Suspended Our Ads Account — After 15+ Years and $15,000,000 in Spend. 

That’s pretty much what Google just did.

After 15+ years as an advertiser and over $15 million USD spent across their platforms… our account was suspended for “suspicious payment activity.”

An account their own team helped set up, configure, bill, structure, and manage.

An account where they onboarded us, they verified billing, they helped upload payment methods.

An account that has never had a dispute, a chargeback, a failed payment, nothing.

And yet here we are: flagged by some over-zealous algorithm like we’re running a shady dropshipping operation 

What exactly was suspicious?

Good question. Here’s what we gave them, in full good faith:

Corporate credit card
Photo ID
Business registration
Billing history
Screenshots
Invoices

We practically sent them everything but a DNA sample.

And still—still—we’re told:

“Your account is suspended due to suspicious payment activity.”

Very helpful. Super specific. Makes you feel warm and fuzzy inside.

What stings the most isn’t the suspension. It’s the indifference.
You’d think after a decade and eight figures in ad spend, there would be a human

But no. You’re funneled into the same support queue as someone who just created an account yesterday.

Loyalty?
History?

A track record of millions spent without a hiccup?
Apparently none of that makes a difference. After all these years, I’m just another ticket in a sea

And timing? 

Google chose to suspend us 12 days before Black Friday.

Twelve.

This is like locking the doors on a supermarket on Christmas Eve and then telling customers:
“Sorry, our algorithm didn’t like your face.”

It’s maddening.

It’s disrespectful.

And frankly, it’s not the Google we used to know.

Who did Google become?

Google used to be a partner.

Now it feels like a landlord with a bad attitude and a locked door.
Once upon a time, you could talk to someone.
Now, you talk to a form.

Once upon a time, account managers had authority.
 Now they have scripts.

Once upon a time, loyalty meant something.
 Now, loyalty gets you an automated suspension at 2:17 AM.

It makes you wonder:
How does a company built by obsessing over users end up treating its customers like disposable inputs for its machine?

Google, if you're listening: this is not how you treat partners.
We’re not asking for special treatment.
We’re not asking for favors.
We’re simply asking for what every advertiser deserves:
A real explanation.
A real human looking at the issue.
A real path to resolution.

And the dignity of not being treated like a fraudster after 15 years of partnership.
If your algorithm can’t distinguish between a $15 million longtime partner and an actual suspicious account, then maybe the algorithm isn’t ready to make suspension decisions.

If it can happen to us after 15 years…
It can happen to anyone.
Google, you were once the gold standard.

Fareed Siddiqui Arshad Mirza Google Bhaskar Neti Manas Roy

Ronnie Teja

Founder & CEO @Truly Office & Branzio Watches | On a Mission to Positively Impact 1B Lives through Safe, Secure, Affordable Tech

Vilvah

As a Retention Marketing Specialist, I have developed a deep understanding of customer behavior and engagement strategies. By analyzing data and utilizing customer insights, I have implemented targeted marketing campaigns to foster long-term customer loyalty and maximize retention rates. Through personalized communication, engaging content, and data-driven strategies, I have consistently achieved remarkable results in enhancing customer satisfaction and increasing brand loyalty.

Retention Marketing Strategist

My role as a graphic designer involved working on branding initiatives and spearheading social media development by crafting engaging posts, stories, and reels to enhance customer interaction.

Graphic Designer

Brand & Mark

With a passion for creativity and a keen eye for detail, I strive to bring innovative design solutions to the forefront of brand development and customer engagement.

Creative Designer

During my internship as a graphic designer, I embarked on a journey of exploration, acquiring new skills and acquiring extensive knowledge in the field.

Graphic Design Intern

With a Bachelor of Engineering degree from KPR Institute of Engineering and Technology and multiple certifications in digital marketing and graphic design, I have developed a unique combination of skills and expertise in both creative and analytical domains. 

As a Retention Marketing Strategist at Vilvah, I leverage my knowledge of customer behavior, engagement strategies, and data analysis to design and execute targeted marketing campaigns that foster long-term customer loyalty and satisfaction. By using Klaviyo, a powerful email marketing platform, I have been able to personalize communication, deliver engaging content, and optimize retention rates. Some of my notable achievements include increasing the email open rate by 35%, the click-through rate by 2.7%, and the repeat purchase rate by 18% in the past year. 

In addition to retention marketing, I also have a passion for graphic design, which I have applied to various branding and social media projects at Vilvah and Brand & Mark, my previous employer. I have created visually appealing graphics and layouts for ads, product packaging, social media posts, stories, and reels, using tools such as Adobe Photoshop, Illustrator, and After Effects. My work has enhanced customer interaction, increased brand awareness, and improved conversion rates. 

My goal is to continue to grow and learn as a professional in the fields of graphic design and retention marketing, and to contribute to the success and growth of the brands I work with. I am always eager to explore new trends, technologies, and tools that can help me deliver better results and solutions. I value creativity, collaboration, and customer satisfaction as the core principles of my work.

taplio

The Battle

Ronnie T.

Nitish Kumar

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