Every week your hidden loops run. The cost compounds. I stop that. 

I work with leaders responsible for execution.

The ones carrying deadlines, scope, and accountability that never ease up. It often looks like Founders, VPs, Directors, or Product and Project Leads.

But the role is not what matters, the weight is.

The problem is not effort. The problem is loops you cannot see.

They look responsible in the moment but they drain time, slow decisions, and eat into the trust you’ve earned.

You know the signs:

• A decision pushed off until the opportunity is gone
• A hire delayed until the best candidate walks
• Work you delegated pulled back onto your plate

These aren’t small habits. They are loops that build a mental prison.

I learned to see loops early because I lived inside them for years.

I do not coach in the way you think of coaching. I cut the loop at the source so it stops running you.

My clients walk out with:

• Decisions made in hours instead of weeks
• Teams that move without being pushed
• Projects delivered instead of delayed
• Opportunities secured before they slip away

And when the loops are gone, other shifts happen too:

• Decisions stick the first time instead of circling
• Work stops bleeding into every hour of your day
• Authority shows up in every call and every move
• Careers accelerate

We do not polish symptoms. We cut the loop.

No journaling.
No endless talk.
No drawn-out processes.

You can read what my clients say in the "Recommendations" section below.

If this feels like your world, connect with me.

Roshan Chander

The best shift I made as a leader was not meditation, journaling, or slowing down.

It was realizing my "fatigue" was actually friction running in the background.

It showed up in small ways first.

A decision that should have taken five minutes took twenty.
A simple call felt heavier than it should have.
I kept checking the same email before sending it.
Not for edits. To make sure I wasn’t creating another fire to put out.

Meetings kept moving but I could feel myself sitting half a step behind them.

I told myself I just needed more sleep, more discipline, more focus.

None of it changed anything.

One night my wife asked, "Are you even here?"
I was physically present but mentally still running checks from the day.
Replaying things that were already done.
Scanning for problems that had not happened.

That was the moment I saw the real cost.

It was loops running my decisions.

Every rethink. Every replay.
Every silent "Did I miss something" eating up the space I needed to lead.

Once I started spotting those loops, the pattern was obvious.

The more pressure I felt,
the more I checked.
The more I checked,
the slower everything moved.

Not just my work. The entire team.

That is what I expose in the Loop Exposure Audit.

It is two sessions.
60 minutes to identify the loops running your week.
30 minutes to show the exact cost on paper and where the first cut goes.

This is not mindset work.
It is execution work.

See the pattern before it burns another quarter.

👉https://lnkd.in/g5tY8_XY

I Cut Hidden Decision Loops that Drain Revenue, Time, and Authority.

You know this one.

I lived it longer than I want to admit.

You tell yourself, "Next time I’ll push the decision through"
Then the moment comes and you hesitate.

You tell yourself, "Next time I’ll delegate and let it go"
Then you take it back.

You tell yourself, "Next time I’ll have the hard conversation"
Then you push it another week.

You’re not confused.
You’re not unskilled.
You’re in a loop.

A loop that feels responsible in the moment but costs you days, sometimes weeks, because the same move repeats without you noticing.

And it doesn’t just slow your week.
It slows decisions, timelines, and the trust your team has in your calls.

That’s the one I cut fast.

The Loop Exposure Audit is complimentary for now.

Two sessions.
Sixty minutes, then thirty.
Session one exposes the patterns running your work.
Session two shows the cost on paper and the first cut to make.

If you’ve been repeating the same move for months, you don’t need motivation.

You need to see the loop 👉 https://lnkd.in/gKu8Ex2n

PS: What decision have you been circling that should already be done?

You’re the one everyone counts on 𝗮𝗻𝗱 𝘁𝗵𝗲 𝗼𝗻𝗲 𝗻𝗼 𝗼𝗻𝗲 𝗰𝗵𝗲𝗰𝗸𝘀 𝗼𝗻.

The numbers said he was fine. The sleepless nights said otherwise.

When we spoke, he was running a tech company that looked stable, but the strain behind it told a different story. 

He’d built teams, landed funding, hit milestones.

Yet at 1 a.m., he was still staring at spreadsheets, wondering why forward momentum kept disappearing.

The problem wasn’t the model. It was the loops running him.

𝗟𝗼𝗼𝗽 𝟭: 𝗕𝘂𝗶𝗹𝗱𝗶𝗻𝗴 𝗳𝗿𝗼𝗺 𝗲𝘅𝗰𝗶𝘁𝗲𝗺𝗲𝗻𝘁 𝗶𝗻𝘀𝘁𝗲𝗮𝗱 𝗼𝗳 𝗲𝗰𝗼𝗻𝗼𝗺𝗶𝗰𝘀.
He poured everything into the next big idea but ignored the systems that kept it alive. He called it innovation. It was avoidance.

Ignore the systems long enough, and the cost always comes due.

𝗟𝗼𝗼𝗽 𝟮: 𝗙𝗮𝘁𝗶𝗴𝘂𝗲 𝘁𝘂𝗿𝗻𝗲𝗱 𝗿𝗮𝘁𝗶𝗼𝗻𝗮𝗹.
After years of forcing deals through slow partners, he started lowering his own bar. "I just want it done" he said.

That line has cost more founders their freedom than failure ever has.

𝗟𝗼𝗼𝗽 𝟯: 𝗔𝘃𝗼𝗶𝗱𝗶𝗻𝗴 𝗰𝗼𝗻𝗳𝗹𝗶𝗰𝘁 𝘄𝗵𝗶𝗹𝗲 𝗿𝗲𝘀𝗲𝗻𝘁𝗶𝗻𝗴 𝗶𝘁.
He said yes too often. Stayed quiet when he should have pushed back.
Every unspoken truth turned into resentment that burned twice as long.

He thought he had a money problem.

What he really had were mental bottlenecks hiding inside business problems.

I walked him through the same process I use in my audit work:

𝟭. 𝗙𝗮𝗰𝗲 𝘁𝗵𝗲 𝗱𝗲𝗳𝗶𝗰𝗶𝘁𝘀. See exactly where the leaks are. No stories, just numbers.
𝟮. 𝗙𝗶𝘅 𝘄𝗵𝗮𝘁 𝗳𝗲𝗲𝗱𝘀 𝗳𝗮𝘁𝗶𝗴𝘂𝗲. Remove the parts of the system that keep you tired.
𝟯. 𝗖𝗼𝗻𝗳𝗿𝗼𝗻𝘁 𝗱𝗶𝗿𝗲𝗰𝘁𝗹𝘆. The conversation you avoid costs more than the mistake you fear.
𝟰. 𝗖𝗵𝗼𝗼𝘀𝗲 𝗳𝗶𝗻𝗮𝗹𝗶𝘁𝘆 𝗼𝘃𝗲𝗿 𝗳𝗿𝗶𝗰𝘁𝗶𝗼𝗻. Done and clear beats perfect and never.

Five weeks later, the company stabilized.
He wasn’t chasing deals. He was choosing them.

Most never make it that far.
They patch symptoms, chase fixes, and call it progress.
Until one day, they realize the real problem wasn’t in the system at all.

That’s where my work begins.

I Cut the Loops Leaders Can’t See That Drain Revenue, Time, and Trust.

You triple-check work no one else ever thinks about.

Not because you doubt the numbers.
Because you don’t trust what happens if you miss something.

Every deal, every call, every project runs through you.

It feels like control.

I used to live that way.
Every opportunity touched my hands.
Every decision waited for my approval.

It worked for a while.
Then it started costing more than it saved.

In real estate development, I was known for finding the best land before anyone else.

But by the time I was sure, someone else had already built. The myth of certainty cost me more than any mistake ever did.

I’ve seen the same loop in every industry since.
In tech launches, client pitches, and construction bids.

Different surface, same cost.

Leaders believe being careful keeps them safe.
But all that protecting does not stop loss.
It just delays it.

The thing you keep protecting might already be the thing holding you back.

PS: What opportunity are you protecting so carefully that it's already slipped away?

You know that swing.

At 9 a.m. the plan feels solid.
By noon, you’re making small edits.
By 3 p.m. you’re waiting.
By 10 p.m. you’re telling yourself, "I’ll decide tomorrow"

I lived that longer than I care to admit.

It didn’t show up as panic.
It showed up in small moves.

Pausing before I hit send.
Rechecking what didn’t need another check.
Asking for one more opinion.
Delaying what needed to move.

Underneath it was the same thought every time.
If this goes sideways, it’s on me.

That’s the loop I help leaders see fast.

The Loop Exposure Audit is complimentary for now.

It’s a two-part virtual process.
One sixty minute session.
One thirty minute follow up.

In the first session, I ask direct questions that reveal the patterns running your work.

In the second, I walk you through a one page audit that shows where those loops cost time, revenue, and trust, and where the first cut goes.

You leave with your loops mapped and the first cut ready.

👉 https://lnkd.in/gf6h-tGW

One small hesitation can steal a full week before you notice it.

It starts with a single pause.
A ten-minute decision becomes thirty.
A meeting loops instead of landing.
Your team waits for direction they used to bring on their own.

Not because the work changed.
Because you did.

You carry so much weight that even simple calls feel loaded.
So you play it safe.
You overthink the quiet decisions.
You delay the ones that matter.

Here’s the part most leaders never say out loud.
This hesitation costs a full cycle every week.

The deal that moves while you re-check the brief.
The hire that slips while you "sleep on it".
The task you pull back onto your plate at 4:45 pm because you don’t trust the handoff.

The cost isn’t stress.
The cost is friction.

Friction in decisions.
Friction in execution.
Friction in authority when your team can sense your pause before you speak.

I work at the level where hesitation begins, not where it shows up.

That’s the loop I cut.

The loop that drains revenue, time, and trust without making a sound.

If execution has slowed while your calendar stayed full, that’s not burnout.
It’s the pattern running your week.

If you’re ready to see what’s actually running you, I’ll show you where the loop lives.

I saw a line online years ago and it hit harder than I expected.

"Trying to bring my idea to life but there are so many things I feel like I need to do before I start that I end up doing nothing."

That was me in the last stretch of my real estate development career.

By late 2019, I knew I was done trying to force myself into a life that did not fit anymore.

I had the idea for the work I do now. I could feel it.
But every time I thought about starting, the list showed up.

Build a website.
Pick the right tools.
Write the right words.
Make the offer perfect.
Make myself perfect.

Then 2020 hit. The whole world shook.
All the noise stopped at once.
No one had the answers.
Everyone was guessing.

That was the moment I realized something important.

There is never a clean starting point.
There is never a day where the list gets shorter.
There is never a time when the fear goes away long enough to give you permission.

I was stuck in the same loop I now help other leaders cut.
The loop that makes preparation feel safe and movement feel dangerous.
The loop that keeps you thinking about the work instead of doing it.

Starting my coaching work was not perfect.
It was messy.
I took one step. Then another. Most of them felt wrong as I took them.

But I finally moved.

And once I did, everything that looked impossible became simple because I was no longer thinking about it.

I was in it.

If you are circling something you know you need to start, you are not alone.
Nothing is wrong with you.
You are just stuck in a loop that looks responsible and feels safe.

I know that loop well.
It almost convinced me to stay in a life that was already finished.

I’ve been in that room.

You bring the numbers, the logic, the fix, and still hear, "Let’s revisit next quarter"

It’s not always politics.
Sometimes it’s protection.
A loop that trades truth for safety.

The same one I used to run.

Keep everyone comfortable.
Avoid being the problem.
Lose months proving what I already knew.

When I started cutting that loop, everything changed.
I stopped selling ideas and started executing where I didn’t need approval.

Results made the case that no meeting ever could.

That’s what I help leaders do now.
Cut the hidden pattern that makes every idea feel like a fight.

If you’ve spent weeks waiting on a yes that should have been simple,
it’s not the system holding you back.

It’s the loop.

There was a stretch in my career where I made every decision twice.

Once in the moment.
Then again in my head for hours.

I’d leave a meeting and replay it in the car.
I’d send an email then second-guess the tone.
I’d make a call at 2 p.m. and rethink it at 10 p.m.

I looked like I had it handled from the outside.

Inside, I was waiting for the moment something would crack and expose what I didn’t want anyone to see.

I assumed it was stress.
I assumed it would ease up.
It didn’t.

Because it wasn’t stress.
It was a loop.

A loop that made simple calls feel heavier than they were.
A loop that made every move feel like a test.
A loop that burned more energy than the work itself.

Once I stopped treating every move like a test, things started to move.

Not all at once but fast enough to notice.

You stop re-deciding.
You stop replaying.
You stop burning energy on threats that don’t exist.

And your work becomes more direct, more deliberate, and easier to move through.

That’s what we map in the Loop Exposure Audit.

Sixty minutes to see the loop.
Thirty minutes to see the cost.
One cut to reset how you move.

This audit is complimentary.

If you’re tired of making the same decision twice, start here.
👉 https://lnkd.in/gQyTrFDh

You look composed on the outside.

You doubt every move on the inside.

Leaders rarely say it out loud.
But they feel it every day.

You replay a meeting, not to learn from it, but to check if you looked out of your depth.

You double-check work you already know is solid. You hold back on a move because the idea of being wrong feels heavier than staying still.

That is the loop.
Quiet. Constant. Draining.

I see it fast in others because I lived it longer than I should have.

You hesitate.
You over-prepare.
You hide the questions you should be asking.
You keep it together on the outside.
Inside, the doubt gets louder.

This runs leaders harder than long hours ever have.

In the Loop Exposure Audit, we surface where this doubt runs your decisions, your communication, and your leadership behind the scenes.

Two sessions.
One map.
Your real loop on paper.

The audit is complimentary for now.

If you want to see what has been running your hesitation behind the scenes, start here  👉 https://lnkd.in/g_kuqksU

You know that moment when the day ends and you can’t explain where it went.

You were on calls.
You answered everything.
You handled every fire.

But nothing important actually moved.

That used to happen to me more than I’d ever admit.
I wasn’t procrastinating.
I wasn’t avoiding work.
I was stuck in a loop I didn’t know I was running.

I kept solving the urgent thing because it was easier than facing the real thing.

I stayed busy because busy felt productive.
By the time afternoon hit, I had nothing left for the work that mattered.

That’s the loop leaders don’t talk about.

Not laziness.
Not lack of discipline.

A loop that pulls your attention to whatever is loudest instead of whatever is required.

You don’t see the cost in the moment.
You feel it later in the things that should have moved but didn’t.

That’s why I built the Loop Exposure Audit.

Sixty minutes to identify the loops that hijack your day.
Thirty minutes to see the cost on paper.
One cut to take back your attention.

The audit is complimentary.

If your days keep filling but nothing meaningful moves, start here.
👉 https://lnkd.in/gE2g4mCX

Lion Specialty

Podcast Co-Host - Conversations in the LIONS' DEN

Co-Founder & Managing Partner

NFP is a leading insurance broker and consultant that provides employee benefits, property & casualty, retirement, and individual insurance and wealth management solutions through our licensed subsidiaries and affiliates.Our expertise is matched only by our personal commitment to each client’s goals.

Senior Vice President

Marsh McLennan

Vice President

JLT Specialty USA

JLT Specialty USA is the U.S. platform of the leading specialty business advisory firm Jardine Lloyd Thompson Group. Our experts are specialty focused and have extensive experience in industries and products serving leading U.S. and global firms. We focus on complex areas of industry or product need, where innovation and optimization are critical. 

Our specialty team has clear alignment around our clients’ best interests and are judged and rewarded based on our clients performance. With decisive insights, our team is fact-based and analytics-driven to create the best insights and value for our clients. 

Our culture enables a rewarding and challenging environment to attract and develop the best talent in the industry. We encourage creativity and are free to challenge conventions. With teamwork and collaboration, we are working together to share knowledge, solve problems and deliver the best solutions for our clients. 

Jardine Lloyd Thompson is one of the world’s leading providers of insurance, reinsurance and employee benefits-related advice, brokerage and associated services. JLT’s client proposition is built upon its deep specialist knowledge, client advocacy, tailored advice and service excellence. JLT is quoted on the London Stock Exchange and owns offices in 40 territories with more than 10,600 employees. Our global foundation is unparalleled and provides experts worldwide in 135 countries. 

For further information about JLT, please visit our website www.jltus.com

Broker Director and Officer's liability insurance for clients around the globe.

Assistant Vice President

The Aspen Institute

Development Intern

American Property Solutions

Developed Business Plan

Bitzer Real Estate Partners

Intern

LION Specialty is one of the only independent broker that positions financial institutions clients to trade effectively in the global insurance markets.

As Co-Founder and Managing Partner at LION Specialty, I offer a distinct combination of skills and a personalized approach to navigate the dynamic landscape of the global insurance market.
Our focus lies in empowering middle-market financial institutions, which are frequently overlooked by larger brokerage firms, by providing them with innovative tools for risk management and decision-making.

With our long-standing global relationships and experience, we elevate these institutions with our innovative solutions and client service platform.
What sets us apart:

• Decades of experience in our niche, with accolades for our team's effectiveness.
• Exclusive access to a Lloyd's of London program, a rarity in our field.
• Recognition from our peers as one of the best teams to work with.
• The ability to keep our clients up to date with dynamic market conditions with the use of AI tools.

I have 50,490 hours of expertise within the insurance industry focusing specifically on banks, (Re)insurance companies, private equity firms, ILS funds, and investment managers.

My passion lies in developing distinctive solutions tailored to meet the specific needs of each client.
Since the start of my career, I’ve always been driven and results-oriented. Always willing to put in the extra hours and time to get the job done.

After starting in real estate, I jumped over to the insurance world where I teamed up with LION’S co-founder, Mark Flippen. 

Within months, the two of us were landing and converting meetings at a rapid clip. Our passion for insurance and our strong work ethic led us down the path of creating LION Specialty. 

Outside of the financial industry, I enjoy teaching Pilates, exploring the world, and spending time with family and friends.

Interested in discovering how our decades of experience contribute to enhancing the effectiveness of insurance companies in the commercial insurance market? Send me a message and let's connect.

Natasha I.  Kiemnec, ARM

This industry runs on relationships.
Today I'm grateful for every single one.

The clients who trusted us before we had a track record. 

The carriers who partnered with us when LION was just an idea and a business plan. 

The team members who bet their careers on what Flip and I were building.

We started LION with a simple belief: financial institutions deserved better.

Better coverage. 
Better advocacy. 
Better understanding of what they were actually buying.

What we didn't anticipate was how many people would show up to help us prove it.

Underwriters who spent extra hours getting manuscripts right. Clients who referred us before we asked. Industry friends who made introductions just because they believed in what we were doing.

Insurance is a relationship business. 
Everyone says it.

But you don't really understand it until you're building something from scratch and watching people choose to support you; not because they have to, but because they want to.

To our clients: Thank you for trusting us with what matters most.

To our carriers: Thank you for partnering with us to build something different.

To our team: Thank you for making LION what it is.

To Mark Flippen for making the leap with me, and trying something that virtually no one in our industry does. 
 
To this industry: Thank you for twenty years of relationships that turned into friendships.

To the new connections: We’re learning how to build in public and on socials because of you!

To my family and friends: I love you for all the support helping me get to this point!

To my love David Gutierrez, your unwavering love and support has made this possible for me. 
 
Happy Thanksgiving to everyone who's been part of this journey.

Today I'm not thinking about coverage gaps or policy language.

Just gratitude and love ❤️

Managing Partner & Co-founder of LION Specialty | Global Financial Institutions & Private Equity Broker | Classical Certified Pilates Instructor

If your insurance policy is 200 pages long, it's probably hiding something.
Ours is 35:

I've spent the last 10 years reading what most people avoid…
Hundreds of pages of insurance forms. 

I've tracked how they perform at claim time, mapped exclusions that didn't hold up, and watched policy language fail when it mattered most.

So believe me when I tell you this: complexity isn't protection.

LION’s solution is our Lloyd's Manuscript.

We're now on version four.

Not because we keep getting it wrong. 

Because we keep making it better.

Version one: At JLT, we picked the top 20 writers of insurance company professional liability - basically everyone who writes it - and reviewed their contracts section by section.

Insuring agreements. 
Notice provisions. 
Defense and settlement. 
Allocation. 
Exclusions with carve-backs.

We crafted language simple enough to understand but sophisticated enough for London to back it.

Version two: Public company variation. 

Realized the private company version needed tweaks we hadn't caught the first time.

Version three: Left for another firm. 

Couldn't take our IP. Had to write it again from scratch - which forced us to see what had become outdated, where definitions didn't match up.

Version four: Built LION. 

Rewrote it completely. More succinct. Reordered exclusion sections. Pulled general terms into one place. Made notice crystal clear.

Each iteration taught us something:

How "for" lead-in language on conduct exclusions creates full defense cost carve-backs. 

How "true best effort" allocation language performs under pressure. 

How integrated forms beat 50+ endorsements stitched together.

Here's what four versions got us:

Technical precision: Covers full scope of FI services. Flexible claims trigger. Exclusions with carve-backs for how insurers actually operate. 

Optional punitive damages through London, Bermuda, Ireland. Integration with reinsurance that fills gaps where you'd otherwise pay.

Structural elegance: D&O, E&O, EPLI, fiduciary in clear sections. 

Crime and cyber as modular add-ons. 35 pages of core coverage vs industry standard 150+.

Market validation: Primary capacity to $10M. Excess to $100M in UK. Nine Lloyd's syndicates pre-approved. Tested through countless real claim scenarios.

Most brokers place your business into existing structures.

We build structures designed specifically for your business.
Because we don't write to impress.
We write to respond.

If you want to chat about coverage, my DMs are always open.

Want boardroom intelligence with zero noise?

Every week we share curated insights that cut through the chaos and help you make the best policy decisions.

Join here: https://lnkd.in/garzxSxG

LION Specialty. The Leader in Institutional Insurance.

JSESSIONID

li_at

15 years in insurance taught me what no training manual covers.
Here are the unspoken rules that matter most:

1. Your relationships matter more than your resume

The best placements don't come from knowing products. 

They come from knowing the underwriter who can make exceptions, the claims executive who will fight for your client, the coverage counsel who understands nuance.

Build relationships before you need them.

2. Saying no is a skill

Early in my career, I said yes to everything. 

Every client call. 
Every project. 
Every "quick question."

I learned the hard way: overcommitment leads to mediocre work. Boundaries create space for excellence.

3. Ask questions that make you look junior

I was 24 manuscripting policies with general counsels from top 30 insurance companies. I asked questions that probably annoyed them.

But asking questions when you don't understand builds expertise faster than pretending you do.

4. Own your mistakes immediately

Coverage errors happen. 
Notification delays happen. 
Miscommunications happen.

The brokers who survive own them fast. The ones who spiral try to hide them.

5. Find people ahead of you who will teach

Senior brokers who invested time teaching me line-by-line coverage changed my career. 

Mentorship is earned through showing up prepared and being easy to work with.

6. Physical discipline supports mental performance

I was working until 10 PM and hitting the gym at 4:30 AM. Not despite the long hours - because of them.

You can't sustain high performance on declining physical capacity.
Insurance rewards endurance. 

Build for it.

Nobody told me these rules at 22. 

I learned them through trial, failure, and watching others succeed or burn out.

What unspoken rules have shaped your career?

Building insurance expertise through hard-earned lessons. Follow along.

the unspoken rules of insurance

We've reviewed every major D&O form in the global market.
Here's why that matters more than any carrier relationship:

Early in my career, I spent six months reading insurance policies line by line with the general counsels who write them.

Not summaries. 
Not broker guides. 
The actual manuscript language that determines whether claims get paid.

That education changed everything about how I evaluate coverage.

Most brokers review forms comparatively. "This carrier's form is better than that carrier's form." Relative judgments based on limited samples.

We review forms against an absolute standard.

Over the past decade, we've built a manuscript benchmark from hundreds of policy reviews across London, Bermuda, and domestic markets. 

Every provision. 
Every exclusion. 
Every definition that matters when claims hit.

When we tell a client "this language is non-standard," we're not guessing. We've seen what standard actually looks like across the entire market.

Last quarter, a specialty insurer brought us their renewal. Their current broker called it "market-leading coverage."

We found eleven provisions that deviated from our manuscript standard. Three of them would have materially impacted their next claim.

One exclusion effectively eliminated coverage for their fastest-growing business line. The broker who placed it had never seen a form without that exclusion, so they assumed it was standard.

It wasn't. We'd seen dozens of forms without it.

The difference between "standard" and "best available" often comes down to how many forms you've actually reviewed.

We've reviewed more than anyone.

That's not a boast. It's a methodology.

Because when you're negotiating coverage, the broker who's seen the most forms knows what's actually possible.

Everyone else is guessing.

Want boardroom intelligence with zero noise?

Every week we share curated insights that cut through the chaos and help you make the best policy decisions.

Join here: https://lnkd.in/garzxSxG
LION Specialty. The Leader in Institutional Insurance. 🦁

Most insurance renewals are just photocopies of last year's decisions.
Here's why that's costing financial institutions millions:

An insurance company came to us last year after 12 years with the same broker.

Their coverage had been "renewed" annually.
Premiums negotiated down.
Limits maintained.

Everyone congratulated themselves on another successful cycle.
Then we actually looked at the program.

Their business had completely transformed over those 12 years. 

New product lines. 
Different distribution model. 
Expanded geography. 

Regulatory requirements that didn't exist when the program was designed.

But their coverage?

Still built for who they were in 2012.

We found exclusions that eliminated protection for 40% of their current revenue. Notice provisions that assumed a corporate structure they'd abandoned years ago. Limits that made sense for their old book but left them catastrophically underinsured for their actual exposure.

Twelve years of renewals.
Not one fundamental coverage review.
This wasn't a bad broker.

The standard renewal cycle rewards efficiency over effectiveness. Brokers have 90 days to get signatures. Carriers want minimal changes. Clients want lower premiums. Everyone's incentive is to keep things moving.

Nobody's incentive is to stop and ask: "Does this still fit?"

At LION, we built the opposite approach.

Every renewal starts with a simple question: If we were designing this program from scratch today, what would it look like?

We map current exposures against existing coverage.
We stress-test provisions against actual claim scenarios in your sector.
We compare your program to our manuscript standard built from hundreds of global form reviews.

Only then do we negotiate.

The regional insurer?

We restructured their entire program. 
Eliminated exclusions that would have gutted their next claim. 
Rewrote notice provisions for their actual corporate structure. 

Rebuilt limits around real exposure, not historical habit.

The insurance market rewards brokers who renew fast.

We built LION to reward clients who renew right.

Because coverage that doesn't fit isn't coverage at all.

It's expensive false confidence.

~

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LION Specialty. The Leader in Institutional Insurance. 🦁

Most brokers start your renewal 60 days before expiration.
We start 150 days out. Here's why that gap determines everything:

The standard renewal timeline is built for broker efficiency, not client outcomes.

60 days gives you enough time to get quotes, compare pricing, and secure signatures. It's enough time to transact.

It's not enough time to transform.

At 60 days, you're reacting. 

Carriers set the pace. 
Market conditions dictate terms. 
You negotiate around the edges of whatever they offer.

At 150 days, you're shaping the market.

Here's what those extra 90 days actually buy:

Days 150-120: We run a complete exposure audit. 

Not "what did you buy last year" but "what do you actually need today." 

Business changes. 
Risk profiles shift. 
Coverage should evolve with you.

Days 120-90: We stress-test your current program against real scenarios. Regulatory investigations. 
Cyber incidents. 
Coverage disputes we've seen in your sector. 
We identify gaps while there's time to fix them.

Days 90-60: We go to market with a clear mandate. 
Not "renew this program" but "here's exactly what we need and why." Carriers respond differently when brokers demonstrate systematic preparation.

Days 60-30: We negotiate from strength. 

Because we've done the work, we know exactly which provisions matter and which are noise. 

We don't waste leverage on immaterial changes.

Days 30-0: We execute cleanly. 

No surprises. 
No last-minute scrambles. 
Coverage bound with full documentation and implementation protocols.

A regional MGA came to us mid-cycle last year. Their expiration was 45 days out.

We told them the truth: we couldn't do our full process in that window. We could transact their renewal, but we couldn't transform their program.

They waited. Renewed with their current broker for one more year. Came back to us at 150 days.

The program we built was fundamentally different. 
Better limits. 
Fewer exclusions. 
Coverage that actually matched their current business model.

The 60-day timeline would have given them another year of the same.
The 150-day timeline gave them protection that actually works.
Time is the difference between transaction and transformation.

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LION Specialty. The Leader in Institutional Insurance. 🦁

Most brokers build carrier relationships through entertainment budgets. We built ours by making underwriters better at their jobs. Here's what that actually looks like:

Early in my career at JLT, we made a strategic decision. Instead of competing through access and happy hours, we'd compete through education.

We started writing technical papers. 50-100 pages on D&O coverage evolution. 

Policy language analysis. 
Case law trends. 
The history of financial institution professional liability.

Deep work. The kind that takes weeks to research and write.

Then we gave it away.

Carriers used our papers to train junior underwriters. They included our analysis in their own publications. They cited our work in coverage position papers.

We created "Day in the Life" sessions - immersive programs showing underwriters how elite brokers actually review policies. 

What we look for. 
Why we ask the coverage questions we ask. 
How we stress-test programs before placement.

Half-day versions with presentations. 
Full-day versions in New York with multiple speakers. 
Premium programs running multiple days with networking built in.

We co-authored quarterly publications with carrier partners. Not promotional material. Actual technical content that served the broader market.

The result was deeper than access.

Carriers preferred working with us because we understood their products at a technical level most brokers never reach.

When we negotiated coverage, both sides operated from shared expertise instead of adversarial positioning. Conversations became collaborative instead of confrontational.

That foundation transferred directly to LION.

We don't build relationships through golf outings. We build them through systematic expertise that elevates everyone we work with.

When you make your partners better at what they do, they choose to work with you. When you invest in shared understanding, negotiations shift from conflict to collaboration.

The insurance market rewards brokers who entertain.
But it remembers brokers who educate.

~

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LION Specialty. 

The Leader in Institutional Insurance. 🦁

Your policy has exclusions written in 1987 responding to risks that no longer exist. And new risks with no exclusions at all. Here's why that matters:

I was reviewing a D&O policy for a specialty insurer last month. 

Standard form. 
Top-rated carrier. 
Nothing unusual.

Then I found it.

An exclusion for "computer virus transmission" written in language that clearly predated modern cyber threats. It referenced "magnetic tape" and "diskette transfer."

Nobody uses diskettes anymore. But the exclusion was still there.

Meanwhile, the policy had no clear treatment of AI-related liability. 

Algorithmic decision-making. Automated underwriting errors. The risks keeping their GC up at night.

This is what I call Exclusion Archaeology.

Policy forms accumulate provisions over decades. Carriers add exclusions after bad claims. They rarely remove obsolete ones. The result is coverage shaped by 1990s losses responding to 2025 exposures.

When we review policies, we date every exclusion. Not literally - but we identify which risks each provision was designed to address and whether those risks still exist in that form.

Then we map current exposures against exclusionary language.

The gaps are always surprising.

That specialty insurer had robust protection against risks from the floppy disk era. They had almost nothing addressing how their AI pricing model might create liability.

Their broker had negotiated hard on premium. Nobody had questioned whether the exclusions matched modern reality.

We rewrote their program. Removed three obsolete exclusions. Added specific coverage grants for their actual technology stack. Negotiated AI liability treatment that their old form didn't contemplate.

The insurance market builds policies through accumulation, not design.
Elite coverage requires excavating what's actually in there - and rebuilding for current reality.

Want boardroom intelligence with zero noise?

Every week we share curated insights that cut through the chaos and help you make the best policy decisions.

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LION Specialty. The Leader in Institutional Insurance. 🦁

At 22, I was learning from everyone around me.

At 35, I'm teaching what took me 15 years to learn:

At my first Insurance job, I was the youngest person on the team. Everyone else had law degrees or finance masters.

I showed up early. Stayed late. Asked questions that probably annoyed people.

But the senior brokers who took time to teach me? They changed everything.

They'd sit with me line by line through policies. Walk me through carrier 
negotiations. Explain why certain language mattered more than others.

They didn't have to. I wasn't generating revenue yet. I was slowing them down.

But they invested anyway.

By 27, I was building FI teams at JLT. Taking what I'd learned and applying it to bigger accounts, more complex coverage, higher stakes.

The pattern became clear: growth happens through community.

Not just taking knowledge in, but passing it forward.

Now, I'm co-founding LION and mentoring the next generation of insurance pros.

The junior broker who asks questions that slow me down? I remember being her.

The person who needs someone to sit with them through a complicated form? I remember needing that.

The best expertise doesn't stay locked in one person's experience.
It multiplies when you share it.

That's what mentorship actually is - not networking events and coffee chats, but sitting in the details with someone until they understand it the way you do.

Real impact multiplies through others.

Who are you helping grow?

P.S. Ready to accelerate your insurance expertise? DM me - I save spots for committed learners ready to grow.

In 2023 I got my Pilates instructor certification. 

Here are 3 lessons from 450 hours of training:

1. Physical practice improves mental performance

Morning movement clears decision fog. Body awareness enhances presence. 

Breath work calms market stress. Energy management beats time management.

2. Teaching others deepens personal mastery

Breaking down complex moves mirrors explaining coverage. Student progress reveals leadership insights. 

Different learning styles need different approaches. Small adjustments create major improvements.

3. Consistent practice compounds results

Daily habits matter more than occasional effort. Precision beats intensity. 

Balance prevents burnout. Sustainable progress outperforms sprints.

The insurance executive who became a Pilates instructor?

She didn't leave her career. 

Balance drives sustained growth. Discipline creates freedom. Movement enhances clarity. Integration beats separation.

At LION, we do more than talk about work-life balance.

We build it into our culture. Midday workouts. Diverse interests. Clear standards with room to grow past them.

Because people who only do insurance will eventually do insurance poorly.

Your competitive edge isn't sacrificing everything for one goal.

It's building a life where different pursuits strengthen each other.

How do you integrate your passions with your profession?

♻️ Repost to inspire holistic leadership.

Underwriters stopped asking if your vault is locked.
Now, they're asking if your robot employees have a human babysitter...

CFOs, CISOs, and risk managers at financial institutions:

Last Thursday's Anthropic disclosure fundamentally changed how we think about cyber risk.

And more importantly, what you need to do about it before renewal.

Chinese state actors convinced Claude it was a security professional conducting authorized testing.

Then gave it the capability to touch real systems autonomously.

The result: 30 simultaneous attacks across tech giants, banks, and federal agencies.

80-90% automated. 
Machine speed. 
Thousands of operations per second.

We've spent the week digesting Anthropic's forensic report, talking with our carrier counterparties, and fielding calls from clients who thought their AI governance covered this.

Most governance policies address employees using ChatGPT inappropriately.

They never contemplated ChatGPT becoming the criminal.

Most policies are silent on AI. And silence means potential denial when your AI hallucinates and destroys critical data.

The market split into three camps: broad AI exclusions, $1-5M sublimits, or premium surcharges.

Your renewal timeline just accelerated by six months.

If you want the breakdown of what sophisticated institutions are implementing right now (hardware keys, explicit AI coverage language, human-in-the-loop documentation)…

Read about it in this week's LION Specialty Friday Five Boardroom Briefing.

Comment "BRIEF" below if you're not on our distribution…

"You're not spending summers at home."
That one parenting decision shaped how I see risk:

Starting at age 5, my parents had a rule: summers were for experiencing the world.

Eight to ten weeks at camp. French language immersion. Study abroad programs before most kids left the state.

At 14, I was hiking Machu Picchu. At 15, I was living on a boat in the Caribbean.

By college, I'd done three study abroads. Not because I was running from home - because I was learning to see the world through different lenses.

My parents understood something most don't:
Your perspective determines how you assess risk.

If you only see the world from one vantage point, you miss threats others see clearly. You misread opportunities that are obvious to people with different experience.

A white American girl from the middle of the country has blind spots. The only way to address them is exposure.

That early travel completely changed how I approach insurance.

Risk isn't just domestic. Financial institutions operate globally. Markets shift based on international dynamics. Coverage needs change based on regulatory environments across jurisdictions.

If I'd only understood risk from a US perspective, I'd miss half of what matters.

Now at LION, we're building with that same philosophy - global perspective, international footprint, understanding risk across markets and jurisdictions.
The best risk assessment comes from people who've seen problems from multiple angles.

Early exposure shapes how you see everything that follows.

What experiences shaped how you assess risk?

Building insurance expertise through global perspective. Follow along.

Insurance language shouldn't require a law degree to understand.

So we broke down stuffy 50-page industry forms into a simple ~30 page manuscript:

"If you can't explain it simply, you don't understand it well enough."
Most FI policies run 50+ pages of dense technical jargon.

Contradictory endorsements. Nested definitions that reference other definitions. Exclusions buried in subsection C of clause 7.

We created a manuscript that's only 35 pages.

Clear language. 
Logical structure. 
Comprehensive coverage.

Here's why this matters for financial institutions:

Complex language creates coverage gaps in D&O and E&O policies.

Technical jargon breeds misunderstanding of critical exclusions. Confusion leads to claim disputes when you need coverage most.

The institutions that succeed? They demand clarity in their coverage documents.

What Actually Works:

Plain language explanations eliminate ambiguity. Logical coverage organization shows how provisions connect. Consistent terminology prevents contradictory interpretations.

Visual policy mapping reveals gaps before claims hit.

Common Mistakes:

Accepting industry standard forms without question. Ignoring contradictory endorsements layered over years. Missing coverage connections between related policies.

Skipping documentation review until claims arrive.

Your Coverage Blueprint:

Set the foundation by demanding clear policy language and requesting visual coverage maps. Eliminate redundant provisions that create confusion.
Consolidate related coverages into coherent structure.

Create the strategy by building comprehensive glossaries everyone can reference.

Document coverage intentions during placement, not after denials. 

Establish review protocols that catch gaps early. Test programs with claim scenarios before real losses hit.

Clarity creates confidence. 

Simplicity serves everyone. 

Understanding prevents disputes. 

Documentation determines outcomes.

What's your coverage clarity strategy?

~

P.S. Want to see what elite policy documentation looks like?

Book a live policy review: https://lnkd.in/g9rJT-ka

LION Specialty. The leader in institutional insurance.

We've recovered $250M+ in claims because our strategy starts before losses happen.
Here's the exact 10-step process:

1. Choose carriers who act like partners

The right carrier views claims as promises to keep. 

The wrong one views them as problems to minimize. That choice gets made at placement, not during crisis.

2. Get crystal-clear policy wording upfront

Ambiguous language doesn't protect you better - it creates disputes you'll fight later. 

We negotiate precise definitions and explicit coverage grants before you ever need them.

3. Run mock claim scenarios before you need them

If your coverage doesn't work in simulation, it won't work in crisis. 

We stress-test programs against real loss patterns. 
Ransomware during peak operations. 
SEC investigations. 
Nuclear verdicts.

4. Deploy specialist expertise, not generalists

Complex claims don't need good brokers. They need specialists who've seen your exact scenario before. 

Forensics experts. 
Coverage counsel. 
Crisis consultants who understand FI exposures.

5. Balance assertive advocacy with strategic compromise

Push too hard, damage carrier relationships. Accept too quickly, leave millions on the table. 

Elite advocacy requires knowing when to escalate and when to negotiate.

6. Prevent disputes before they start

Most denials trace back to notification errors, not coverage gaps. 

Establish protocols during placement that eliminate procedural mistakes before they cost you.

7. Use data to drive every decision

Claim outcomes follow patterns. 

We analyze settlement histories, trigger data, and industry benchmarks to build positions carriers can't dismiss.

8. Keep pace with regulatory evolution

Regulatory changes shift coverage implications constantly. 
Track developments that affect your exposures. 
Adjust programs before gaps emerge.

9. Document everything - gaps in paperwork create gaps in recovery

Carriers deny more claims for missing documentation than actual coverage disputes. 

Build documentation protocols that withstand scrutiny from day one.

10. Be the steady hand through the storm

Claims create chaos. Leadership needs structure, process, and calm execution - not brokers who panic alongside them.

Many financial institutions leave millions on the table when claims hit.

You don't have to be one of them.

Want boardroom intelligence with zero noise?

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LION Specialty. 

The Leader in Institutional Insurance.

Legally, drones are aircraft.
That one fact nearly created millions in uninsured exposure:

I was reviewing a policy with an insurance company that uses drones for claims adjusting.

Standard manuscript session. Walking through exclusions. Making sure everything aligned with their operations.

We hit the aircraft and operational machinery exclusion.

The CFO stopped me.

"Wait. A drone is technically an aircraft. If this exclusion stays as written, we have a problem."

He was right.

They were using drones daily to assess property damage, inspect hard-to-reach areas, expedite claims settlements. Core business operations. Revenue-generating activity.

And their policy would have denied every claim related to it.

Most brokers would have kept moving. "It's a standard exclusion. Every policy has it. No one's going to challenge drone use."

But standard exclusions don't care about your intentions. They care about their language.

If the exclusion says "aircraft" and drones legally qualify as aircraft, you're denied. 

The carrier won't make exceptions during a claim just because you didn't think it applied.

We added a carve-back.

One sentence: "This exclusion does not apply to the use of unmanned aircraft for claims handling, adjusting, and loss assessment."

That carve-back protected millions in potential exposure.

The exclusion still served its purpose - no coverage for operating commercial airlines or traditional aircraft. But their actual business operations? Fully covered.

This is why custom manuscripts matter.

Standard forms get written for hypothetical companies. 

Broad language. 
One-size-fits-all exclusions. 
No consideration for how you actually operate.

Custom forms get written for your business. Your operations. Your risk profile.

One client conversation caught what could have been years of uninsured exposure.

How many gaps exist in your policy because no one asked the right questions?

~

Ready to stress-test your coverage?

Book a live policy review: https://lnkd.in/g9rJT-ka

We typically find gaps standard reviews miss.

LION Specialty. 

The Leader in Institutional Insurance.

"Should we notify our insurance carrier?"
Simple question. Complicated answer. Here's what I mean:

A specialty insurer called us for a second opinion during a regulatory examination. 

The State department of insurance was asking questions.

Nothing adversarial yet.

Their policy had a "claims-made" trigger. Coverage applied to claims first made during the policy period. But "claim" was defined to include "any written demand for monetary or non-monetary relief."

Was a regulatory information request a "demand"? 

Did examination questions constitute "relief" being sought?

Their previous broker said to wait. "It's not a claim yet. Don't notify until there's an actual allegation."

In this case, we disagreed.

We'd seen this exact scenario three times before. 

Twice, carriers argued late notice when examinations escalated to enforcement. 

The clients who notified early preserved coverage. The client who waited lost it.

"Claims-made" sounds simple. But "claim" definitions vary wildly. 

Some include investigations. Some don't. 

Some require formal allegations. Some trigger on informal inquiries.

At LION, we run trigger scenarios during placement.

We ask: "If this happens, does it trigger coverage?" 
Then we test the language against our answer.

Regulatory inquiry. 
Internal investigation. 
Informal complaint. 
Demand letter. 
Formal lawsuit.

Each scenario. Each policy. Every time.

The specialty insurer notified immediately. 
Six months later, the examination became an enforcement action. 
Coverage was preserved because they'd triggered it early.

Their former broker's advice would have cost them the claim.

~

Ready to stress-test your program?

Book a live policy review: https://lnkd.in/g9rJT-ka

27 new reciprocals launched to fill capacity gaps in catastrophe zones... 

NY DFS just collected $19M from 8 insurers for basic cyber failures... 

And Financial Lines underwriters evaluate reciprocals through a completely different lens than you'd expect.

In this week's Friday Five, we're tracking how reciprocals are solving the homeowners coverage crisis in hurricane-exposed markets.

We break down how 18 reciprocals launched in just the past year - bringing $51 billion in premium capacity to markets traditional carriers exited.

Plus, DFS collected penalties for hackers stealing driver's license numbers through online quote tools. 

Hartford paid $3M, Liberty Mutual $2.7M, Farmers $2.775M. 

The crazy part? DFS warned about these exact vulnerabilities back in February 2021.

And how Financial Lines underwriters actually evaluate reciprocals: they see two distinct entities with separate exposures. 

The Exchange holds risk. The Attorney-in-Fact manages operations. Each requires different coverage.

New here? 

Every Friday we distill 200+ insurance, legal, and market-risk articles into three signals your board may need for its Monday briefing...

Want the full analysis this week? 

Comment 'brief' below and we'll get you on the distribution. 

Stay covered everybody.

Financial institutions are the most complex risks in the insurance market.
So why do most brokers assign them to generalists?

I've spent my entire career in financial institution coverage. D&O. E&O. Cyber. Fiduciary. 

The specialized lines that protect organizations when sophisticated risks materialize.

Here's what I've learned: 

Generalist brokers can place these policies. They cannot optimize them.

The difference shows up in details that only matter during claims.

Last year, we reviewed a program placed by a top-10 global broker for a regional insurer. 

Solid carrier. 
Reasonable pricing. 
Professional execution.

But the broker who placed it had never handled a bank regulatory claim.

The notice provisions required immediate notification to the carrier upon "receipt of any regulatory inquiry."

Sounds reasonable. 

Except banks receive routine regulatory inquiries constantly. 

Compliance examinations. 
Information requests. 
Supervisory letters.

If they'd notified on every one, the carrier would have non-renewed them for claims frequency. If they'd filtered and missed one that escalated, the carrier could deny for late notice.

The provision created a trap with no good option.

A specialist would have caught it. We've negotiated that exact language hundreds of times. We know which formulations work and which create impossible compliance burdens.

A generalist saw "notification requirement" and moved on.
That's the specialist paradox.

Generalists can execute the transaction. But the details that determine claim outcomes require pattern recognition that only comes from deep specialization.

At LION, we only serve financial institutions. Not because we couldn't do other things. 

Because focus creates expertise that breadth never matches.

Every provision we negotiate reflects hundreds of similar negotiations. 

Every scenario we stress-test draws from claims we've actually handled. 

Every recommendation builds on patterns we've seen across the sector.

When you're buying complex coverage, the question isn't whether your broker can place it.

It's whether they've seen enough to know what actually matters.

Want boardroom intelligence with zero noise?

Every week we share curated insights that cut through the chaos and help you make the best policy decisions.

Join here: https://lnkd.in/garzxSxG

LION Specialty. The Leader in Institutional Insurance. 🦁

Pilates trains you to sense what's wrong before it becomes obvious.
I use that exact skill every time I review coverage:

Every Tuesday at 6 AM, I'm in Pilates learning to feel imbalances before they become injuries.

A hip that's slightly off becomes back pain six months later. 

A weak stabilizer muscle becomes a torn rotator cuff. 
Your body compensates until it can't.
Pilates teaches you to notice the compensation before the failure.

That awareness translates directly to insurance.

Most brokers review policies like checking boxes. 

Does it have D&O? Check. 
E&O? Check. 
Reasonable limits? Check.

But coverage gaps don't announce themselves.

They hide in the space between sections. 

In allocation language that looks standard but shifts millions during claims. 

In exclusions with carve-backs that don't quite cover what they should.

Pilates trained me to sense tension before I can articulate why it's there.

I'll read a definition that's almost right but subtly wrong. An exclusion that sits awkwardly next to a coverage grant. Provisions that technically work but create friction under stress.

Things I would have missed at normal speed become obvious when I've trained myself to feel imbalances.

It's not magic.

The same way I slow down in Pilates to notice which muscles are compensating, I slow down in policy review to notice which provisions are creating unintended gaps.

Most people think faster is better.

But the best work happens when you slow down enough to sense what's off.
Physical practice sharpens mental awareness. 

The focus required to hold proper form trains the focus required to catch subtle language.

Different disciplines cross-train your brain.

Building insurance expertise through deliberate practice. Follow along.

This is what it’s all about! 

While the world has become more efficient virtually, nothing beats time spent in person. Lloyd’s of London is a unique and special part of the insurance market. We are so grateful for the week spent with carrier partners, broker partners, and fortunate to have clients like you, James Davenport, who understand the value of trading globally!

Thanks to everyone we spent time with, and for all the ideas generated this week. We are feeling reinvigorated! Looking forward to continuing the momentum into 2026. For those we missed this trip, see you in June 2026.

CFO - Finance Leader Driving Innovation in the Insurance Industry

After all these years in the insurance sector I finally did a tour of Lloyds.  Very cool experience and thanks to Mark Flippen and Natasha I. Kiemnec, ARM for being great business partners at LION Specialty.

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