Titanflux ❯❯ Irresistible Work Environments.

🔹 Questions I answer:
– How to optimize operational tasks and roles for frictionless execution?
– How to contain personnel expenses and boost EBIT?
– How to turn staff expertise into exceptional customer service?

🔹 During 15+ years in world-class logistics companies, I have gleaned insights from over 20 countries and successfully led and consulted 8 and 9-figure P&Ls.

Always with a strong focus on customer-centric operations strategies and with a passion for operations & general management, process & technology management and organizational design.

With this holistic perspective, I support operational leaders to leverage the full (human) potential of their organization to succeed in highly competitive markets.

🔹 If you're ready to take your organization to the next level of operational efficiency and quality, then let's talk.

Simply select an appointment at www.titanflux.com/potential

In this free initial consultation (15 min), we will take a look at where you currently stand and assess the potential to develop a highly efficient organization that consistently delivers industry-leading service quality to your customers.

🔹 And if you have any questions, feel free to send me a LinkedIn message.

I look forward to hearing from you!

Managing Director

DSV - Global Transport and Logistics

DSV Global Transport & Logistics is one of the world’s largest providers of integrated freight forwarding, warehousing and logistics solutions. 75‘000+ employees operate some 1‘500 offices and logistics facilities in 90+ countries worldwide.

❯❯ P&L ownership: Grew annual revenue in the mid double-digit million range, with operations turned profitable, high staff engagement and a strong EBIT conversion ratio.
❯❯ General Management: Primary operations in Airfreight, Seafreight, Express, Trucking, Rail, Sales + facilitated activities in Human Resources, Finance, Procurement.
❯❯ Sales & Growth: Launched new products & services with existing and new customer segments.

General Manager | Branch Manager, Air & Sea Kehl

Panalpina

Panalpina was a Swiss global logistics company with approximately 15’000 employees in 500 offices, world-renowned for intercontinental air and ocean freight services and the associated supply chain management. Panalpina was acquired by DSV A/S in 2019. 

Within Air Freight Europe, strived for strong EBIT conversion through best-in-class efficiency (incl. continuous improvement), know-how and organizational customer focus.

❯❯ Leadership, Recruitment, Organizational Design: From 2014, built up the Systems & Processes organization from scratch. By delivering measurable results early on, it soon became a strongly rooted domain within the Air Freight division. Successfully completed several recruitment, operations and organization design projects throughout Europe.
❯❯ Process Management: Established and enforced standards that drive quality, eliminate rework, and enable the standardization of operational processes. All projects combined saved some 60’000 annualized hours in operations, every year.
❯❯ Project Management & Change Leadership: Interfaced with IT in order to provide operations with the right tools and enable staff to work effectively and efficiently (incl. automation & integration). Co-led the implementation of a large program with global scope, with successful project closures in numerous European countries and including Change leadership at operational and senior management levels.

Head of Air Freight Systems & Processes Europe

Ensured compliance with internal and external standards and policies, including Aviation Security and IATA Dangerous Goods. Risk management for shipments subject to restricted commodity policies and trade regulations.

❯❯ Commodity Risk Management: Pro-actively assessed and managed risk related to restricted commodity policies in close collaboration with the compliance and legal services departments. Enabled business in profitable niches and at 0 incident levels.
❯❯ Industry & Trade Compliance: Ensured compliance with internal and external standards and policies for 22 countries within the region Europe, including Aviation Security and IATA Dangerous Goods.
❯❯ Working in strictly regulated environments: Co-developed new global policies for the commodity group of “weapons, ammunition and military equipment”. In order to streamline the operational communication flows related to general commodity risk assessment, conceptualized a tool which resulted in significantly lower administration effort.

Air Freight Standards & Governance Manager Europe

Developed and executed the Global Air Freight Procurement program (PGAFS), an industry leading methodology. Advanced global Air Freight subcontractor management and provided market analytics & reporting.

❯❯ Procurement & Negotiation: Insourced an industry-leading bi-annual procurement program with total annual spending of several hundred million CHF, which was initially developed by Accenture. Stabilized and improved the process at -40% program duration, while consistently buying at the right service levels and below average market cost.
❯❯ Market Intelligence: Provided CFO-mandated senior management trainings in my focus regions North and South America (mainly US & Brazil).
❯❯ Forecasting & Analytics: Successfully developed a volume forecasting and steering process, yielding annual seven-digit incentive payouts from 40+ subcontractors.

Global Air Freight Tradelane & Procurement Analyst

Provided customers with leading freight services for Air Exports, Air Imports and Ocean LCL; handling all processes from Quotation to Invoicing.

Forwarding Agent

Trainee

Rouven Behge

Migros-Genossenschafts-Bund

IT Service Manager

Managing planned and ad hoc releases for the main business critical application with 20K users

Release Manager, Global IT

Leading team of 13 specialists providing L2 support for the business critical applications portfolio with 1,5K+ tickets monthly.

Senior Team Lead, Business Support, Global IT

Delivering service and managing business critical application with 5K+ users from 60+ countries.
Managing team of 6 direct and 6 matrix reports from 10+ countries. 
Maintaining application environment of 70+ servers in IT infrastructure. Decommissioning of legacy and transition resources to a successor application.

IT Service Manager, Global IT

Leading team of 7 direct reports to provide L2 support on regional level (Europe, Middle East, Africa and CIS) for business applications – main logistics application with 2K+ users and electronic document archiving system with 3K+ users.

Team Lead, Regional IT EMEA

Providing application support and consultancy for the business critical application on regional level (Europe, Middle East, Africa and CIS) for 2K+ users.
Maintenance, installation/configuration, rollout of software systems.
Design of the program logic in line with specifications and requirements.
Data analysis for all supported applications.

Application Consultant, Regional IT EMEA

Panalpina World Transport (Dubai) DWC LLC

Assistant to BU Manager

Senior IT Professional with a technical background, a broad skillset, and a strong focus on business.
10+ years of experience in application management and service delivery, from application consultant to service manager.
6+ years in team leading roles with up to 13 direct reports in a multicultural global environment.
As a transformation leader, performed transformation from regional application support to global service delivery for a business-critical application, including transformation in structure and mindset.

taplio

The Battle

Rouven Behge

Elena Babikian

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