Commonwealth Bank

Head of Diversified Account Management, Transaction Banking Solutions 

Australian Institute of Company Directors

Member

Blockchain Australia

Meals with Impact

Meals with Impact exists to help women of migrant and refugee backgrounds feel more confident working in Australia’s hospitality industry through hands-on training, paid work, and a pathway to meaningful, sustainable employment.

Member/Advisor - CBD Project Steering Committee 

Advisor

Westpac Institutional Bank

The leadership of the Customer Life Cycle Journey for Corporate and Institutional (enterprise) clients across Australia. The customer life cycle journey involved bringing the sales, implementation, relationship management and service teams together to ensure we provided the best experience for our clients.

Head of Corporates, Client Engagement - Global Transaction Services

I was appointed to develop and execute the strategic approach for the public sector in New South Wales. This business encompassed our client management, business development, innovation and transformation teams that had been specifically selected to deliver an exceptional customer experience.

Head of Public Sector NSW - Global Transaction Services

I led the Solution Consulting business in the Institutional Banks Sales Division. This business was responsible for providing advisory services, technical sales support, and dynamic thought leadership to the bank’s clients and sales teams.

Head of Solutions Consulting - Global Transaction Services

Rubix

Rubix lets individuals and businesses connect with one another directly through flexible and attributable contribution based earn mechanics. Being community-led ensures that benefits are reinvested back to those that participate. No shareholders with competing agenda, simply globally connected contributors working towards a common mission.

Contributor

Westpac Group

ABLE’s mission is to advocate for all people with visible and invisible disabilities and their carer’s, ensuring Westpac is an accessible & inclusive place to work.

Chair - ABLE Executive Committee 

I redesigned the Solution Engineering/Advisory business within the Institutional Banks Product Group, this business was responsible for delivering advisory services, sales support, and guidance to the bank's four business banking segments, each with over 100 transactional banking sales executives nationwide. I spearheaded a major transformation effort, prioritising stakeholder relevance and value delivery. The team's core focus areas encompassed client acquisition and retention, client discovery and solution design, payments and industry advisory, as well as proactive stakeholder engagement.

Head of Solutions Engineering & Payments Advisory

Felton Global Logistics

Designed the transformation plan for 40-year-old global freight business. I prepared the business for sustainable growth by digitising the business and reducing costs, whilst retaining its customer-centricity.

During my tenure at this private company, I developed and led various initiatives across the business. These initiatives were key to driving outcomes in line with the company's goals.

They included:
- Company Restructure: Key Roles & Teams
- Brand Refresh
- Online Channel Development
- Collateral Enhancement
- Supplier Negotiations
- Finance Transformation

General Manager

Ryan Hodges, an accomplished banking and finance executive, brings a wealth of experience in the dynamic payments and tech sector. With expertise spanning strategy, sales, customer experience, and service design, Ryan is uniquely positioned to drive innovation in today's rapidly evolving payment landscape. 

Ryan's deep understanding of emerging trends enables him to harness cutting-edge advancements, driving growth while anticipating industry changes. Skilled at integrating emerging tech with evolving customer preferences, Ryan excels at delivering exceptional experiences. His consistent leadership in spearheading strategic initiatives and navigating complexity underscores his results-oriented approach. With a strong grasp of emerging technology and an unwavering focus on customer satisfaction, Ryan is poised to redefine value in financial services.

Ryan Hodges GAICD

Wells Fargo

I work with companies headquartered in the San Francisco Bay Area with revenues over $25 million. With access to over 85 different divisions within Wells Fargo, I have the ability to add value across a multitude of different channels, including the areas of credit, equipment finance, treasury and cash management, risk management, investment management, insurance and capital markets.

Vice President, Senior Business Development Officer - Commercial Banking

Liberty Bank

• Partnered with Bay Area companies and property investors to provide treasury, deposit/investment, and lending solutions for business growth.
• Collaborated with clients to understand their financial needs and develop tailored strategies to support their business and real estate portfolios.

Vice President - Commercial Lending Officer

Apple

Primary focus is to improve HomePod's and Siri's speech recognition and language quality of Australian English through machine learning

QA / Linguist (via WeLocalize)

Maia Financial

Partnering with intermediaries, in particular brokers, suppliers and business consultants/advisers, as well as directly with Australian and NZ businesses to be their trusted adviser and provide innovative capital solutions to help them grow and achieve their goals. I also pride myself in the introduction of external parties who my clients can trust to assist in moving their business forward as well as connecting them to new clients.

Maia Financial is a leading, independent provider of capital solutions. Established more than 25 years ago, we have financed billions of dollars’ worth of assets, supporting the capital needs of government entitles and corporations across Australia and New Zealand.

Director - Third Party Channel Sales and Specialized Asset/Equipment Solutions

Drawing on intensive experience and exposure in banking and finance to gain a holistic understanding of my clients businesses and their associated needs and goals in order to provide tailored finance solutions including chattel mortgage and various leasing options. Introduce my clients to the other parts of the business who can assist in taking their business forward.

Working with a team of relationship managers across several locations as well as consulting to direct businesses to provide specialist guidance, advice and education of Asset Finance products and encourage awareness of solutions available to best meet our customers needs.

Senior Business Development Manager (Equipment Finance/Leasing)

Alliance Partners manages over 170 relationships with buying groups, associations and franchise groups nationally. 

We have a team of specialists around Australia providing a national presence and local representation in each mainland capital city. We’re responsible for the managing the partnerships as well the implementation of special offers of Commercial Banking solutions to members of these organisations as member benefits. Many of our top Alliance Partner relationships have signed onto our exclusive Alliance Partner Plus program which includes a full access to all banking solutions and services for their members.

All of our Alliance Partner relationships have in place a special offer for merchant and e-commerce facilities.

The banks partnerships with these organisations provides value added services to attract new members as well retaining existing members.

The key elements of our teams role is acquisition/business development, pricing and contract negotiations, group and member retention & marketing.

State Manager, Alliance Partners QLD (Corporate Partnerships)

Source new to bank clients and manage existing CBA clients offering the full suite of commercial  banking products, with particular focus on transactional banking (deposits/payments) and lending solutions. Lending delegation held

*Sales based commercial lending and transactional banking role servicing South East Queensland
*Proactively sourced my own leads and developed sound external relationships with brokers, accountants, financial planners 
*Detailed credit analysis and assessment of all commercial lending products such as property and business purchases, asset finance, cash flow management tools, lines of credit
*Conduct quality client interviews to identify lending requirements and cross sell opportunities depending on the client’s needs such as investment, risk and general insurance and merchant facilities to assist with the clients future business and personal goals
*Train and up-skill internal stakeholders and referral sources to enable them to confidently identify quality opportunities
*Proactively grow new to bank business by engaging non-bank clients and developing a relationship with the key decision makers within these businesses
*Actively engage and promote the CBA brand throughout the local community via marketing/sponsorship and attending local functions

Senior Relationship Executive - Commercial

Commercial/Business lending role, personally assessing all forms of business finance from credit cards, overdrafts, car and equipment finance/leasing, property purchases, unsecured loans, franchise finance, rent roll finance, management rights. Lending delegation held.

Detailed key activities - 
*Sales based commercial lending role servicing the Gold Coast and SE QLD
*Proactively sourced my own leads and developed mutually beneficial external relationships with brokers, accountants, financial planners 
*Detailed credit analysis and assessment of all commercial lending products such as property and business purchases, asset finance, cash flow management tools, lines of credit
*Conduct quality client interviews to identify lending requirements and cross sell opportunities depending on the client’s needs such as investment, risk and general insurance and merchant facilities to assist with the clients future business and personal goals
*Train and up-skill branch staff to enable them to confidently discuss the products and identify quality opportunities
*Proactively grow new to bank business by researching local non-bank clients and developing a relationship with the key decision makers within these businesses
*Actively engage and promote the brand throughout the local community via marketing/sponsorship and attending local functions

Relationship Executive - Business Banking

St George Bank

Personally assess broker and branch network submitted home loans up to 100% LVR, liase with both brokers and branch lenders to ensure the best possible customer outcome. Lending delegation held.

Key Activities 

* Assessment, approval and processing of loans for both PAYG and self-employed loan applications within the Specialised Mortgage Solutions Unit, specialising in no deposit home loans from the broker channel and branch network
* Assist in the development of new products such as the St. George No Deposit Home Loan and Foreign Currency Home Loans and tailored specific mortgage programs (including standard mortgage products) for major project home builders, property developers, Landcom and the Department of Housing
* Sell these specialised products through a variety of sales channels including internal clients, builders and brokers

Lending Manager/Senior Credit Analyst

C Hoare & Co

Relationship managing ultra high net worth clients for all their banking needs.

Key activities - 
* Working closely with my clients and relationship managers to provide varied support, involving administration, report and non-standard letter writing, relationship building and acting on the relationship managers behalf in their absence
* Write lending proposals and loan contracts 
* Introduce clients to other parts of the bank to ensure their needs are fully taken care
* Formally instruct and liaise with solicitors in regards to the preparation and completion of all lending security and where appropriate liaise with third parties such as banks, insurance & investment companies and professional valuers
* Security discharges and repaid loans
* Identify new business opportunities and marketing for new customers and products
* Attend customer meetings and, where appropriate, prepare supporting memorandums and letters
* Assist the banks project team with system/software testing & various projects as & when they arise
* Maintain a sound product knowledge to deal with customer enquiries

Relationship Manager Assistant

NSW Teachers Credit Union

Relief officer for all of banking operations covering 12 sections of the credit union including Lending (home/secured and personal loans), Fraud, Client Services, FX, Insurance, Card Services, Payments, Call Centre.

Lending delegation held

Relief Officer

I have been in the Banking and Financial Services industry for almost 20 years and I still get as excited today as I did when I first started to see my clients prosper and hit their personal and business goals knowing that I assisted them in getting there. 

Getting out of my comfort zone, trying new experiences combined with my love of traveling has helped me gain experience in Australia, the UK and now the US where I am a permanent resident. I started my career in retail banking, then moved into private banking in the UK, and I have spent the last 12+ years working up through the corporate banking sector in various roles that have enabled me to work with some amazing clients and colleagues. 

I am passionate about truly partnering with my clients by building strong, long lasting mutually beneficial relationships which has helped me become a multi award winning business development manager. 

When I am not working you will find me traveling (5 continents and over 45 countries so far), I love all sports (I just love competition), exercising or unwinding by reading a good book or researching investments.  

I love meeting new people and learning new things, so please get in touch or connect if you believe I can be of help to you or if you would like to learn more about me. 

Specialties include: Complex B2B sales, Business Development, Relationship/Portfolio Management, Mortgage and Commercial Lending (all forms: property, working capital, equipment, supply chain, unsecured and asset backed), Everyday banking solutions for businesses such as Deposit/Checking, Payments including Merchant Facilities (terminal & e-commerce) and Direct Debit/ACH. Adept with complex Pricing & Contract negotiations, C Level presentations, Networking, Internal and External Stakeholder Engagement, Coaching, Risk Management and Marketing

Content shared through this profile may be provided by or otherwise sourced from Wells Fargo.

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The Battle

Ryan Hodges GAICD

Craig Johnson

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