Commonwealth Bank

Head of Diversified Account Management, Transaction Banking Solutions 

Australian Institute of Company Directors

Member

Blockchain Australia

Meals with Impact

Meals with Impact exists to help women of migrant and refugee backgrounds feel more confident working in Australia’s hospitality industry through hands-on training, paid work, and a pathway to meaningful, sustainable employment.

Member/Advisor - CBD Project Steering Committee 

Advisor

Westpac Institutional Bank

The leadership of the Customer Life Cycle Journey for Corporate and Institutional (enterprise) clients across Australia. The customer life cycle journey involved bringing the sales, implementation, relationship management and service teams together to ensure we provided the best experience for our clients.

Head of Corporates, Client Engagement - Global Transaction Services

I was appointed to develop and execute the strategic approach for the public sector in New South Wales. This business encompassed our client management, business development, innovation and transformation teams that had been specifically selected to deliver an exceptional customer experience.

Head of Public Sector NSW - Global Transaction Services

I led the Solution Consulting business in the Institutional Banks Sales Division. This business was responsible for providing advisory services, technical sales support, and dynamic thought leadership to the bank’s clients and sales teams.

Head of Solutions Consulting - Global Transaction Services

Rubix

Rubix lets individuals and businesses connect with one another directly through flexible and attributable contribution based earn mechanics. Being community-led ensures that benefits are reinvested back to those that participate. No shareholders with competing agenda, simply globally connected contributors working towards a common mission.

Contributor

Westpac Group

ABLE’s mission is to advocate for all people with visible and invisible disabilities and their carer’s, ensuring Westpac is an accessible & inclusive place to work.

Chair - ABLE Executive Committee 

I redesigned the Solution Engineering/Advisory business within the Institutional Banks Product Group, this business was responsible for delivering advisory services, sales support, and guidance to the bank's four business banking segments, each with over 100 transactional banking sales executives nationwide. I spearheaded a major transformation effort, prioritising stakeholder relevance and value delivery. The team's core focus areas encompassed client acquisition and retention, client discovery and solution design, payments and industry advisory, as well as proactive stakeholder engagement.

Head of Solutions Engineering & Payments Advisory

Felton Global Logistics

Designed the transformation plan for 40-year-old global freight business. I prepared the business for sustainable growth by digitising the business and reducing costs, whilst retaining its customer-centricity.

During my tenure at this private company, I developed and led various initiatives across the business. These initiatives were key to driving outcomes in line with the company's goals.

They included:
- Company Restructure: Key Roles & Teams
- Brand Refresh
- Online Channel Development
- Collateral Enhancement
- Supplier Negotiations
- Finance Transformation

General Manager

Ryan Hodges, an accomplished banking and finance executive, brings a wealth of experience in the dynamic payments and tech sector. With expertise spanning strategy, sales, customer experience, and service design, Ryan is uniquely positioned to drive innovation in today's rapidly evolving payment landscape. 

Ryan's deep understanding of emerging trends enables him to harness cutting-edge advancements, driving growth while anticipating industry changes. Skilled at integrating emerging tech with evolving customer preferences, Ryan excels at delivering exceptional experiences. His consistent leadership in spearheading strategic initiatives and navigating complexity underscores his results-oriented approach. With a strong grasp of emerging technology and an unwavering focus on customer satisfaction, Ryan is poised to redefine value in financial services.

Ryan Hodges GAICD

• Designing, executing, and refining Climate & ESG capability uplift initiatives

ESG Capability | Net-Zero Implementation, ESG Team, Business & Wealth Division

Face-to-face connections are essential in today's digital era. 

Committed to delivering insights to enable collaboration towards shared objectives, including:
• Driving progress towards the UN Sustainable Development Goals
• Helping purpose-driven organisations adapt to changes and continue to deliver social impact.
• Using social enterprise as a force for good.
• Building people's financial confidence
• Delivering towards diversity, equity and inclusion in organisations.
• Empowering young people to transition into employment or self-employment.

Keynote Speaker - Connecting Purpose, Profit & People

Contributing author to Westpac Wire, which provides news and insights on banking, economic, and community issues. 

I write about innovation, entrepreneurship, personal finance, the future of work, and achieving the UN Sustainable Development Goals.

Contributing Author, Westpac Wire

Employee Action Groups (EAGs) support Westpac Group's diverse and inclusive workplace culture.

The 50PLUS EAG exists to help engage, help and inspire Westpac Group mature age employees  and their allies.

Engagement with the Group Senior Executives and leading a cross functional team to design and deliver initiatives to: 
• Promote employability throughout working lives.
• Improve the experience for mature age employees by providing better support for them.
• Help ensure age is embraced like any other diversity.

Chairperson 50PLUS Employee Action Group

Plate it Forward

We use the universal love of food to help drive real social change.

Committed to using my expertise in strategic planning, stakeholder engagement, and financial management, to empower Plate It Forward in its mission to re-invent the definition of equal opportunity by providing food, education and employment to those where opportunity isn’t equal.

Plate it Forward is enabling social equity by giving a chance to those who are often denied one. It does this by donating restaurant-quality meals and providing training and employment opportunities to vulnerable community members.

Learn more about our impact: www.plateitforward.org.au/

Non Executive Director - Chairperson

Westpac

Davidson Institute, powered by Westpac, offered financial education resources to help individuals and organisations build financial confidence. 

It provided resources for businesses, community groups, and individuals to help build financial confidence. 

Accountable for strategy, planning, partnerships, stakeholder engagement, team leadership, content delivery, and coaching for performance and growth. 

Notable achievement:
• Outcomes recognised with the 2019 Australian Banking Innovation Award for Financial Literacy and Betterment Initiative.
• Davidson Institute accessible via: https://web.archive.org/web/20230607120504/https://davidsoninstitute.education/

National Manager, Westpac's Davidson Institute - a financial education service

Committed to helping the Social Sector to prosper and grow.

Responsible for Westpac Social Sector Banking's national marketing strategy, shaped around delivery of:
 • A customised range of banking solutions.
• Dedicated Social Sector Banking and Investment Specialists 
• A Beyond Banking proposition, including capability building community guides, sector insights and improving financial literacy 

Notable achievements:
• Designed the Social Change Fellowship, whilst on secondment with the Westpac Bicentennial Foundation (now Westpac Scholars Trust).
• Led the design and delivery of the Westpac Community Leaders Awards to celebrate leaders who make a sustained contribution to our communities.
• Pro Bono Impact25 winner (https://www.impact25.probonoaustralia.com.au/laliwiratunga2016)

National Marketing Manager, Social Sector Segment

Accountable for developing the strategic direction of Business Online Banking including business and partnership development and channel innovation.

Senior Manager, Strategy & Business Development, Business Online

Accountable for improving the overall reliability and optimising performance of the corporate online channel

Senior Channel Manager, Corporate Online

Strategy development: applying business intelligence to design sourcing strategies to meet business unit needs
Implementation: leading and completing commercial negotiations with third party vendors

Senior Manager, Sourcing Business Engagement & Strategy

UNSW Business School

Alumni Advisory Board members volunteer their experience, knowledge and enthusiasm to drive deeper and broader 

Alumni from the AGSM and Business School serve on the board. Board members act as advisers to the UNSW Business School Dean and Alumni Relations team, are advocates for business education, and serve as ambassadors and philanthropic promoters of the School.

Alumni Advisory Board Member

Freedom Solutions Australia

Proud to have served on the Board of TAD Disability Services NSW (TAD).

In 2020 TAD merged with SOLVE Disability Solutions (formerly TADVIC) to become Solve-TAD.

In July 2023, Solve-TAD became known as Freedom Solutions Autralia.

Non Executive Director

ThinkChangeGrow

An inclusive culture, collaborative teams and highly self aware leaders are essential for every successful organisation. ThinkChangeGrow help people to build it.

ThinkChangeGrow, is a purpose-led organisation, their programs help leaders be their best selves and can also enable community groups and charities to be sustainable and help more beneficiaries in need.  I am proud to help ThinkChangeGrow to prosper and grow in my capacity as an advisory board member.

Advisory Board Member

Accenture

Focused on creating and delivering strategic initiatives for clients within the telecommunications industry. Experience includes:
• Business Integration lead on customer care and billing solution deployment
• Change Management Lead on a strategic operating model design project
• Strategic Planning on Workforce Transformation projects

Senior Consultant

Rodgers & Co (Solicitors), London

Responsible for all aspects of a case from drafting Commercial Court pleadings, instructions to Counsel, drafting witness statements to day-to-day client management.

Solicitor

Sinclair Roche & Temperley

Legal practice experience, including support negotiating and drafting contracts, in non-contentious departments:
- Ship Finance (lending and security)
- Commercial Property

Contenious practice experience in
- Dry Shipping Litigation
- Intellectual Property Disputes

Over 20 years of professional experience in corporate legal services, management consulting, and financial services. I am in the Climate & ESG team at Westpac Group, where my focus is designing and delivering capability uplift experiences using my skills in operations, digital strategy, marketing, and sustainability. I have an MBA from the Australian Graduate School of Management and a certificate from the Cambridge Institute for Sustainability Leadership, which equip me with the knowledge and tools to advance ESG principles and drive meaningful change.

I am passionate about fostering a diverse and inclusive workplace culture, and have served as the inaugural chairperson of the 50PLUS Employee Action Group at Westpac Group, which supports mature age employees and their allies. In the community sector, as Chair of Plate It Forward, I am proud to serve an organisation offering positively life changing meals. I am an advisor to other social sector organisations, where I thrive on designing solutions to make a positive impact, leveraging social and financial capital to empower people and organisations to thrive.

taplio

The Battle

Ryan Hodges GAICD

Lali Wiratunga MBA

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?