JUICE

Account Executive

Unstoppable Media

• Launched the sales department from the ground up as the founding leader and full-cycle sales executive, crafting the core sales strategies and processes instrumental to the department's foundation.
• Developed and executed a dynamic outbound sales strategy, utilizing tools like Apollo.io, Drop Cowboy, ChatGPT, Dripfiy, Rocketbrew, Taplio, and HubSpot to maximize efficiency and market penetration.
• Structured and rolled out a comprehensive commission plan, aligning sales incentives with performance metrics.
• Led the development of the Ideal Customer Profile, strategically directing sales efforts to high-performance markets
• Enhanced the digital user journey by integrating interactive features such as chatbots and live chat, creating opportunities for increased user engagement and improved customer experience.
• Held full ownership of the sales pipeline, managing and forecasting for sustained growth and success.
• Established vital strategic partnerships, broadening the company's market influence and opening new avenues for business growth.
• Offered vital insights for product development, aligning product improvements with market needs to optimize product-market fit.
• Directly reported to the CEO/Owner, instrumental in shaping overarching company strategies and ensuring sales department alignment with corporate vision.

VP of Sales

The HOTH

• Managed the entire $30M+ pipeline and achieved record growth in years 2021 and 2022 as a leader and individual contributor
• Grew the sales team from 6 to 11 representatives, which was the largest sales team in organizational history
• Introduced contracts into the organization and secured over $8M within the first eight months from the launch
• Promoted to Director of Sales after informally leading the role since 2017, a recognition enabled by new private equity funding. 
• Created a contract-based discount program that achieved over $4.89M within the first nine months
• Participate in the quarterly board meetings, serving as direct POC for all sales and revenue-related board questions
• Achieved consistent record revenue years from 2018-2022, including two-quarter records of $7.8M and $8M during year 1, 3 monthly revenue records of $2.85M, $2.99M, and $3.15M, and two daily revenue records of $450K and $375K
• Established a sales foundation and culture of success, creating new entry-level roles called Account Managers and SDR roles called Sales Coordinators, securing a 100% retention rate for all sales representatives
• Functioned as the Salesforce company lead, overseeing all organizational implementation, restructuring, and reporting
• Oversaw the construction and reconstruction of commissions for all CX annually, building and adjusting as needed

Director of Sales

• "Sales Champion" 26 months in a row -- highest total revenue & commissions earned
• Created and then managed a $10M+ book of C-suite or Sr. level accounts
• Successfully led the sales and customer success through the valuation process for private equity investment
• Secured the largest Enterprise deal in company history 8x
• Secured the largest SMB deal in company history 3x

Senior Account Executive

Business Development Manager

NuMale Medical Center

• Responsible for leading the day-to-day general operations of the clinic, overseeing personnel, supplies, equipment, and client services, growing the monthly sales by 262% within the first 3 months
• Leveraged expertise to travel nationally and train various sales teams, developing and implementing unified job aids to support employees, ensuring service consistency across all locations
• Drove a 62% increase in overall sales within the first year despite only a 15% increase in new patients, utilizing solid relationships with patients to maximize upgrades and the renewal of treatments
• Responsible for increasing the average closing ratio from 37% to 49% on all new consultations, resulting in driving the overall closing ratio for return and new patients from 44% to 62%
• Gathered and analyzed data and developed presentations consisting of vital business metrics, providing organizational leadership with monthly performance updates
• Promoted and relocated to the Tampa clinic with a focus on increasing sales, changing the clinic atmosphere and culture, as well as enhancing the NuMale’s reputation throughout Florida
• Provided sales training, coaching, job aids, and multiple documents, ensuring that employees had all the needed components to achieve individual and organizational success
• Supported patients in securing additional treatment, utilizing multiple funding agencies to obtain extensive treatment program options for various patients

Medical Sales, Clinical Manager

PCAM, LLC (Parking Company of America)

• Functioned as Account Manager overseeing valet services throughout the Midwest, managing and maximizing revenue for a 148-space parking lot, as well as balancing the demands of multiple hotels, and contracted monthly and daily parkers
• Focused on securing and establishing new accounts, building credibility, and increasing contracted accounts 2X within the first 9 months of tenure
• Provided detailed training for all valets, focusing on safety and customer service to achieve top performance, resulting in building a portfolio of loyal customers
• Oversaw all aspects of account management, including negotiating contracts, setting up the accounts, assigning valets, and managing performance
• Collaborated with hotels to staff event arrivals, stayovers, and departures, negotiating valet rates for guests based on the time of year, number of cars, and length of stay

Account Manager

The Bartolotta Restaurants

• Oversaw the management of 12 – 15 valets for the restaurant group, maintaining training, scheduling, and performance, establishing a foundation of courteous and prompt service for all customers
• Consistently exemplified top performance with a focus on customer service, developing and cultivating customer relationships securing loyalty, and continued patronage
• Continuously analyzed processes and procedures to identify any gaps or issues, providing ideas and solutions to management focusing on increasing productivity and output

Multi Unit Valet Manager

DePaul University

Lead IT Support

I’m part of the killer team at JUICE 🧃, a digital marketing agency committed to maximizing ROI for our clients. We specialize in user acquisition, e-commerce, and lead generation, leveraging cutting-edge social advertising & search engine marketing strategies. At JUICE, we’re not just running campaigns but driving measurable results and growth by focusing on scalable, efficient campaign strategies that deliver. If you got this far, make sure to connect!

Ryan Stempski

IATSE Local 891

Communications Assistant

Adhere To

Digital Advertising and Marketing

Frank And Oak

Content Creator

Litespace

Marketing Content Analyst

Anywyse

Marketing Coordinator

McMaster University

Hi! My name is Erica and I am a creative and people-driven marketer with over two years of professional experience across various roles such as content creation, email marketing, SEO, copywriting, and graphic design. Let's connect!

For more: www.ericalim.info

taplio

The Battle

Ryan Stempski

Erica Lim

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