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Sales Enablement Manager 

Stronger Today

Newsletter & digital products to help you strengthen your mindset, build resilience, and get fit.

Founder and Writer

CircleCI

Lead Global Sales Enablement Trainer 

Lead Commercial Trainer - Sales Development 

Intercom

Account Executive

Salesforce

Worked closely with Salesforce Account Executive and RVP to strategize on approach with top accounts and plan to progress deals from start to close. Processed 900 calls, 160 connects, and 500 emails a month.
•Sourced over $1M in revenue, collaborating with team to create a strategic plan on top accounts. Utilized sales tool such as Sales Nav to find new contacts to reach out to, exceeding all activity numbers on a daily basis. 
•Achieved all Key Performance Indicator’s (KPI’s) through making calls, emails, pipeline, meetings, and revenue for 10 out of 10-months.
•Received HiPo status based off of input and output score (Input score 170% and output score 194%).
•Ranked #1 BDR in Chicago Hub based off of input and output score.
•Won Team MVP 2X based off on dash and off dash performance. 
•Completed AE readiness program, focusing on account planning, territory mapping, tiering of accounts, intro/discovery call, mutual plan, ROI, and pricing/closing calls.

Business Development Representative

Created great first impression for prospects and customers through consistent engagement and qualification calls to better understand their business and current challenges. Provided customer service to potential and current customers explaining the Salesforce platform and sharing relevant customer stories to provide value to prospective clients. Qualified 6 or more leads daily ranging from inbound calls, chats, website downloads, content syndication from 3rd-party websites, and webinars.
•Worked side by side with Salesforce Account Executives, helping to ensure smooth hand off and proper introduction to key stakeholders within the business. 
•Maintained active engagement with new and existing leads through a tight sales cadence and creative follow-up, increasing interest in Salesforce.com.
•Surpassed all KPI’s (calls, emails, connects, pipeline, meetings-set and revenue) 9 out of 10-months.
•Ranked as a top 10 SDR (out of 50 plus reps) 9 out of 10-months based off of KPI’s.

Sales Development Representative

NCSA Next College Student Athlete

Identified and attracted prospects for inclusion in NCSA’s database and services for potential college athletes. Educated and counseled qualified prospects on college sports and academic recruiting. Met with potential company partners to demonstrate NCSA’s services and process.
•Awarded #1 Scout for 2017, developing a tight sales process and cadence. 
•Led Mentorship Program at NCSA, helping new reps ramp up quickly and more tenured reps sharpen and learn new skills to help them hit their numbers. 
•Exceeded sales expectations in every category from April 2016-2018 by creating an effective sales process.
•Promoted 4 times within NCSA in less than 2-years, for exceeding every KPI, and going above and beyond to mentor and help others.

Senior Sales Representative

Champions Sports Performance

Identified and recruited new CSP clients through brand awareness strategies such as school visits, extracurricular sports clubs, athletic games/meets, etc. throughout the country. Developed 4 different training tracks for all ages and athletic performance achievement. Hired, trained, and managed a team of 8 to deliver the highest quality of product for all clients.
•Generated sales process to follow up with prospects and customers, stating benefits of training and ensuring proper package or service. 
•Accountable for over 60% of facility revenue (~$700K) in 2015.
•Built and retained long-lasting relationships with clients, converting over 60% of membership leads to upgraded CSP services.
•Awarded Coach of the Year based on coaching and sales performance in 2015.

Director of Parisi Speed School

Concise and actionable personal development tips help you strengthen your mindset, build resilience, and get fit.

From Burnout to Breakthrough: My journey to resilience and how I can help you thrive. 

In 2020, I landed what I thought was my dream job. But after two years of relentless grinding, I hit a wall. 

Burnout, stress, anxiety, and depression became the new norm. Approaching rock bottom fast, I knew something had to change.

I tried every hack, magic pill, and quick fix out there, but none worked. That’s when I decided to take a different approach.

Instead of seeking the easy way out, I embraced discomfort and pushed beyond my comfort zone. 

It started with small, intentional actions:

→ Cutting out alcohol and junk food 
→ Trying new things that scared me 
→ Taking the stairs instead of the elevator
→ Waking up a bit earlier for a cold shower
→ Carrying a backpack filled with rocks and heavy books

These simple acts of resilience reignited my passion and sense of purpose. I felt alive again. 

Doing hard things became my ultimate life hack, teaching me to embrace discomfort, face failure head-on, and learn by doing.

Seeing the profound impact on my life, I am now dedicated to helping others transform their lives. If my story resonates with you, here's how I can help: 

1. Follow me here for daily personal development tips.

2. Subscribe to my newsletter—Stronger Today—for concise and actionable personal development tips to help you strengthen your mindset, build resilience, and get fit delivered to your inbox every other Thursday. Sign up link in my bio.

Embrace the challenge, do hard things—and keep going.

-ROC ✌🏼

Ryan O'Connor

The Liberty Company Insurance Brokers, LLC

- Responsible for overall retention of accounts in assigned book of business
- Oversee the full life cycle of account from pre-renewal strategy to marketing, proposal delivery and post bind activity 
- Provide a high level of support to Producers in maintaining and organically growing business
- Acquire understanding of clients’ insurance objectives and analyzes and compares insurance plans to meet clients' risk management needs. 
- Maintain knowledge of changes in the insurance industry and other external conditions that may impact clients 
- Act as liaison between clients and insurance carriers to resolve complex service issues that require experience based judgment 
- Negotiate new and renewal business with underwriters

Account Executive - Commercial Lines 

Music City Skydiving

- Safely and efficiently instruct both experienced jumpers and students in the sport of skydiving 
- Maintain superior interpersonal communication and instructional skills 
- Maintain perfect safety record while acting as Tandem Instructor and Accelerated Freefall Instructor 
- Total Jumps: 4,000+

Instructor

West Tennessee Skydiving

-      Total Jumps: 4,000+
-	Safely and efficiently instructed both experienced jumpers and students in the sport of skydiving 
-	Worked extensively to achieve instructional ratings including: Tandem-I, AFF-I and coach
-       Civilian High Altitude Low Opening (HALO) instructor experience. Trained by military personnel

HUB International

-Maintain existing book of business for producer in Construction Industry 
-Develop short and long-term risk management strategies for each account
-Review contracts for insurance requirements and explain exposures to clients  
-Market accounts, negotiate coverage and prepare proposals
-Delegate endorsements requests, audits, policy checking, etc. to account assistants 
-Develop strong relationships with key decision makers and insurance carrier reps
-Work with producers to help drive organic growth through prospecting, research and list building

Account Executive/Sales Enablement

Indigo

Harnessing nature to help farmers sustainably feed the planet. 

- Engage grain buyers to identify and expand strategic partnerships 
- Drive utilization of Indigo's marketplace to connect buyers and growers 
- Develop relationships throughout the buyer organization and become a trusted resource 
- Provide ongoing training and support for all Indigo products

Buyer Account Manager

One of the top 5 largest insurance brokerages worldwide
 
- Responsible for book of business and prospecting to generate new business
- Industry focus: Technology, Restaurants, Food Manufacturing 
- Identify exposures and provide solutions to manage risk 

- Worked directly with Chief Sales Officer of CA and developed content for executive management team providing oversight of sales activity and prospect pipeline data
- Manage Microsoft Dynamics CRM system for region consisting of 260 active users
- Train sales team members to use CRM system and various sales enablement tools
- Assist in implementation of Microsoft Dynamics CRM software system

- Made over 15,000 cold calls and participated in formal sales training program
- Qualified leads, generated leads, and set appointments 
- Exceeded sales goal by over 300% contributing to $290,000 in new business revenue

Business Development Manager

Skydive Santa Barbara

-Safely perform skydiving instruction for first time jumpers and students
-Efficiently work in a commercial operation performing upwards of 20 jumps per weekend while maintaining a perfect safety record
-Maintain and develop superior interpersonal and instructional skills

Total Jumps: 4,000+

D-30072
AFF- I
Tandem- I
Coach

Brown & Riding Insurance Services

-	Worked directly under a broker and demonstrated the ability to communicate effectively with agents and underwriters 
-	Service accounts and process extremely detailed information in a time sensitive environment
-       Compose and send detailed submissions  to obtain and process competitive quotes

Production Assistant

By utilizing 15 years of insurance industry experience and professional instruction I provide my clients with comprehensive risk management solutions and exceptional service. I specialize in the construction industry, where I develop and maintain strong relationships with key decision makers and underwriters, negotiate coverages, review contracts, and provide an unmatched level of service for clients.

I am also a professional skydiving instructor with over 4,000 jumps and multiple certifications including Tandem Instructor and Accelerated Freefall Instructor. I have trained both experienced skydivers and students in the sport of skydiving professionally for 15 years with a perfect safety record. I also hold a private pilot license and have been intrigued by aviation my entire life. I enjoy combining my passion for risk management, teaching, and aviation to continuously improve my professional development. 

If you have any insurance related questions or want to learn more about skydiving, please do not hesitate to reach out. 

Contact Info:

901-210-3775 
John@croce.us

taplio

The Battle

Ryan O'Connor

John Croce, CRIS, CLCS, TAN-I, AFF-I

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