airSlate

Senior Director of Customer Success

Initiated Leadership, LLC

My project to bring more conscious leadership through our corporate journeys.

Coach/Consultant

GoStudent

-Ran all GTM teams in US Market
-Serving as the Country Manager, Director, and Head of Sales executing the launch of the US market
-Grew revenue from 0-$2M in year 1 of market launch
-Scaled sales, customer success, and tutor recruitment teams
-50+ teammates hired and onboarded 
-Drove month-over-month increase in top line revenue, customer acquisition, retention
-Optimize business for efficient LTV:CAC
-Developing leaders within the organization to further sustain a culture of growth, self-reflection, and impact
-My #1 job is building a work culture focused on helping others succeed and grow

*All North/South America operations shut down

US Country Director 

Dialpad

-Launched Dialpad's Inside Channel Manager team to help better support and grow our amazing partners in assisting more companies to make smarter calls with the best in class business phone system.
-From $0-$30M in additional pipeline in 7 months

Manager, Channel Sales

-Scaled Partner Development Program to acquire over 600 net new channel partners for Dialpad
-Scoped and launched Inside Channel Manager Pilot program to increase Dialpad's ability to be an amazing partner in the UCaas and CCaaS space to drive increased revenue with efficient scale
-Developed and promoted 7 reps from Channel Development into Channel Manager roles in 8 months

Manager, Partner Development 

-Helped build and deploy a fully remote onboarding program for incoming SDRs to decrease ramp time
-Launched a new comp plan with historical performance data to align business development org goals with overall company revenue goals
-Drove ~50% increase in conversion of meetings executed to opportunities created
-Implemented weekly coaching program that combined direct 1:1 feedback with group coaching to level up selling skills and increase attainment
 -Aligned SDR initiatives with marketing on a joint approach to targeting prospecting to increase pipeline generated by org through Account Based Sales Development
-The stat I'm most proud of being able to promote over 70% of the team internally to closing roles

Manager, Business Development

-Owned Mid-Market sales onboarding, coaching, and continued development of sales skills and competancies 
-Drove increased attainment through implementing programs on value-based selling
-Created, launched, and managed an org-wide coaching program to drive increased attainment through intentional, data-driven sales coaching practices 
-Built and launched the Content Management system to increase sales reps sales skills, product knowledge, and prospecting engagement
-Managed cross-functional projects with CRO, VP of Sales, Director of Product Marketing, CMO, and all sales leadership

The only AI-driven, cloud-native business communications platform. 
#makesmartercalls

Manager, Sales Enablement 

Qualia

-First hire to Strategic Accounts team function targeting the top 100 largest companies in the space
-Top AE of hiring cohort: achieving 115% quota Q2
-Regularly held 1:1s with new AEs to train on-call coaching, goal setting, and career development 

Qualia is the real estate industry’s leading title, closing, and escrow platform.

Account Executive

Towny

-Worked directly with VP of Sales to recruit, interview and build the sales team, sales processes, and quarterly training systems across 6 unique markets
-Scaled sales from ~$100k-$1.5M ARR within 12 months
-Led strategic direction on coordinating and creating QBRs for team of 12 people
-worked with Chief Revenue Officer and VP of Sales to develop training programs for the sales team 
-Organized territory assignments, activity tracking, and weekly sales calls
-Onboarded new sales hires through formal training as well as one-on-one coaching in the field
-Created key coaching cadence to improve rep performance and satisfaction in their role
-Implemented  consumer engagement strategies in key market

Head Of Sales

Cloudera

-Sourced new opportunities in Fortune 100 
-Met weekly with Partner & Alliances & Field Marketing teams to map out account-specific sales plays 
-Facilitated product overviews for customer and prospect base 
-Qualified 100% of outbound and inbound opportunities 
-Used SFDC to organize client relationships and sales cycle activity

Inside Sales- Strategic Accounts

MINDBODY, Inc.

-full cycle SaaS sales rep
-Led team meetings and trainings to enhance SaaS sales techniques and strategies
-Coached SDR team on best practices for developing their sales success

*moved back to Texas when we started our family

Southwestern Consulting

•Conducted one-on-one training/sales coaching/sales management coaching for clients in varying industries 
•Partnered with key business partners to facilitate group training sessions on advanced sales, leadership development, and management training at companies throughout Southern California
•Coached professionals in diversified fields on key sales methodologies, best management practices, personal accountability, and organizational development 
•Organized community building efforts for regional Southwestern Alumni to foster connection, business opportunities, and a forum for exchanging new ideas

Certified Sales Coach, Consultant, & Trainer

Southwestern Advantage

-Conducted over 200+ group information sessions and personal interviews
-supervised, trained, managed, and motivated over 75 salespeople in the organization
-Facilitated meetings throughout the year on advanced sales, leadership, recruiting and management training 
-Key focus on multiplying impact through developing leaders who know the business, deeply care about each individual, and feel empowered to take conscious action 
-Personally recruited, managed, and coached the #2 team out of over 500 teams worldwide

Field Sales Manager

As a revenue leader with a passion for empowering others, I've spent my career building successful teams that drive growth and exceed revenue targets. Whether through developing innovative strategies or fostering a culture of collaboration and accountability, I thrive on helping organizations achieve their full potential.

But for me, success is about more than just hitting numbers. I'm equally committed to supporting the growth and development of the individuals on my team, mentoring them as they navigate their own career paths and helping them achieve their professional/personal goals

Sam Best

Platte River Medical Clinic

Providing holistic healthcare to the greater Denver area as a family nurse practitioner.

Nurse Practitioner

Erika Shepard Keynote Speaker

Erika Shepard is a former psychiatric nurse, heart-led consultant, and international speaker who has spoken on stages like TEDx. She is focused on elevating the health and well-being of people and organizations through her unique approach of optimizing the quality of our connections and relationships.
 
Erika is a Summa Cum Laude graduate of both Arizona State and Georgetown University. She spent her career having a front row seat to human heartbreak through working as a psychiatric, trauma ICU, and forensic nurse, as well as family nurse practitioner and mind body practitioner for over the last decade. Working with people at their most vulnerable has shown her the power of the human heart, and the necessity of deep connection to ourselves and one another. She now bridges the science of her medical training with the heart of her professional and personal experiences.
 
Currently she is passionate about changing the world by empowering others to create healthier environments through relational optimization. It is Erika’s mission through her Movement, Capable Hearts, to create a world where it is safe for us to open our hearts to connect more authentically so we elevate both our mental and physical health.

Founder

Sharp HealthCare

Psych ICU RN for severe mental health cases. Developed and implemented a plan of care for a wide range of psychiatric disorders. Patient population was diverse, including the homeless, uninsured, wealthy, and postpartum, across a broad spectrum of races, religions, and cultures. Assessed and managed medical detox, administered medications, provided wound care, managed medical and psychiatric crises (e.g. Code Grey Takedowns, Cardiac/Respiratory Emergencies, Diabetic Crises, Medical Disorders & Seizures), provided discharge planning and instruction.

Staff RN

Stairwaysbh

RN at Forensic Outpatient Clinic (population of mentally ill who are on probation or who have committed a serious offense in the past), Drug and Alcohol Program (tbd), and Deerfield Residential (residential unit for mentally ill who are not sick enough to be inpatient but not stable enough to be in the community). Duties include Vivitrol and antipsychotic injections and education, creating and implementing plan of care, medication monitoring, nurse reviews, patient follow-up, monitoring vital signs and trends, and providing support to patient's and their families.

UPMC

•	Professional Staff Nurse in Trauma ICU; this includes developing/implementing an integrative, customized plan of care for individual patients with traumatic injuries, with occasional care of cardiac patients. Duties include providing emotional support and education to families and patients, trending labs and vitals, monitoring cardiac rhythms, managing acute dialysis with CRRT, managing IV’s and medications, hemodialysis patients, attending to wound care, coordinating with doctors and case managers and families, and tending to medical emergencies (i.e. Code Blue, psychiatric crises, etc.).

Banner Health

•	Core Staff/Charge Nurse on Acute Adult Psychiatric Unit with specialized intensive care monitoring area.  Developed/implemented a plan of care for wide ranging and diverse psychiatric disorders. Patient population was diverse, including the homeless, uninsured, wealthy, and postpartum, with a wide range of race, religion, and cultures.  Assessed and managed medical detox, administered medications, provided wound care, managed medical and psychiatric crises (i.e. Code Grey Takedowns, Cardiac/Respiratory Emergencies, Diabetic Crises, Medical Disorders & Seizures), provided Discharge

US Airways

Bag organization, tug operator, directed airplanes, unloaded luggage.

Fleet service agent

I am a nurse practitioner who has gone from healing human body systems to also healing business culture systems. I spent the first part of my career running psychiatric wards as a nurse where people were in a chronic state of stress and crisis.  

Providing leadership for all of these years as a psych nurse is where I found the unique ingredients to creating cultures where people feel cared for and valued. When people feel cared for and valued, they perform better, are healthier, and stay. It's a win win with cultures of care. 

I am now an international speaker dedicated to educating and empowering, and have spoken on stages like TEDx. I provide keynotes, workshops, and trainings on how to optimize company culture and elevate leadership.

www.erikashepard.com
IG and Facebook: @nurseerikashepard

taplio

The Battle

Sam Best

Erika Shepard, RN FNP

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