airSlate

Senior Director of Customer Success

Initiated Leadership, LLC

My project to bring more conscious leadership through our corporate journeys.

Coach/Consultant

GoStudent

-Ran all GTM teams in US Market
-Serving as the Country Manager, Director, and Head of Sales executing the launch of the US market
-Grew revenue from 0-$2M in year 1 of market launch
-Scaled sales, customer success, and tutor recruitment teams
-50+ teammates hired and onboarded 
-Drove month-over-month increase in top line revenue, customer acquisition, retention
-Optimize business for efficient LTV:CAC
-Developing leaders within the organization to further sustain a culture of growth, self-reflection, and impact
-My #1 job is building a work culture focused on helping others succeed and grow

*All North/South America operations shut down

US Country Director 

Dialpad

-Launched Dialpad's Inside Channel Manager team to help better support and grow our amazing partners in assisting more companies to make smarter calls with the best in class business phone system.
-From $0-$30M in additional pipeline in 7 months

Manager, Channel Sales

-Scaled Partner Development Program to acquire over 600 net new channel partners for Dialpad
-Scoped and launched Inside Channel Manager Pilot program to increase Dialpad's ability to be an amazing partner in the UCaas and CCaaS space to drive increased revenue with efficient scale
-Developed and promoted 7 reps from Channel Development into Channel Manager roles in 8 months

Manager, Partner Development 

-Helped build and deploy a fully remote onboarding program for incoming SDRs to decrease ramp time
-Launched a new comp plan with historical performance data to align business development org goals with overall company revenue goals
-Drove ~50% increase in conversion of meetings executed to opportunities created
-Implemented weekly coaching program that combined direct 1:1 feedback with group coaching to level up selling skills and increase attainment
 -Aligned SDR initiatives with marketing on a joint approach to targeting prospecting to increase pipeline generated by org through Account Based Sales Development
-The stat I'm most proud of being able to promote over 70% of the team internally to closing roles

Manager, Business Development

-Owned Mid-Market sales onboarding, coaching, and continued development of sales skills and competancies 
-Drove increased attainment through implementing programs on value-based selling
-Created, launched, and managed an org-wide coaching program to drive increased attainment through intentional, data-driven sales coaching practices 
-Built and launched the Content Management system to increase sales reps sales skills, product knowledge, and prospecting engagement
-Managed cross-functional projects with CRO, VP of Sales, Director of Product Marketing, CMO, and all sales leadership

The only AI-driven, cloud-native business communications platform. 
#makesmartercalls

Manager, Sales Enablement 

Qualia

-First hire to Strategic Accounts team function targeting the top 100 largest companies in the space
-Top AE of hiring cohort: achieving 115% quota Q2
-Regularly held 1:1s with new AEs to train on-call coaching, goal setting, and career development 

Qualia is the real estate industry’s leading title, closing, and escrow platform.

Account Executive

Towny

-Worked directly with VP of Sales to recruit, interview and build the sales team, sales processes, and quarterly training systems across 6 unique markets
-Scaled sales from ~$100k-$1.5M ARR within 12 months
-Led strategic direction on coordinating and creating QBRs for team of 12 people
-worked with Chief Revenue Officer and VP of Sales to develop training programs for the sales team 
-Organized territory assignments, activity tracking, and weekly sales calls
-Onboarded new sales hires through formal training as well as one-on-one coaching in the field
-Created key coaching cadence to improve rep performance and satisfaction in their role
-Implemented  consumer engagement strategies in key market

Head Of Sales

Cloudera

-Sourced new opportunities in Fortune 100 
-Met weekly with Partner & Alliances & Field Marketing teams to map out account-specific sales plays 
-Facilitated product overviews for customer and prospect base 
-Qualified 100% of outbound and inbound opportunities 
-Used SFDC to organize client relationships and sales cycle activity

Inside Sales- Strategic Accounts

MINDBODY, Inc.

-full cycle SaaS sales rep
-Led team meetings and trainings to enhance SaaS sales techniques and strategies
-Coached SDR team on best practices for developing their sales success

*moved back to Texas when we started our family

Southwestern Consulting

•Conducted one-on-one training/sales coaching/sales management coaching for clients in varying industries 
•Partnered with key business partners to facilitate group training sessions on advanced sales, leadership development, and management training at companies throughout Southern California
•Coached professionals in diversified fields on key sales methodologies, best management practices, personal accountability, and organizational development 
•Organized community building efforts for regional Southwestern Alumni to foster connection, business opportunities, and a forum for exchanging new ideas

Certified Sales Coach, Consultant, & Trainer

Southwestern Advantage

-Conducted over 200+ group information sessions and personal interviews
-supervised, trained, managed, and motivated over 75 salespeople in the organization
-Facilitated meetings throughout the year on advanced sales, leadership, recruiting and management training 
-Key focus on multiplying impact through developing leaders who know the business, deeply care about each individual, and feel empowered to take conscious action 
-Personally recruited, managed, and coached the #2 team out of over 500 teams worldwide

Field Sales Manager

As a revenue leader with a passion for empowering others, I've spent my career building successful teams that drive growth and exceed revenue targets. Whether through developing innovative strategies or fostering a culture of collaboration and accountability, I thrive on helping organizations achieve their full potential.

But for me, success is about more than just hitting numbers. I'm equally committed to supporting the growth and development of the individuals on my team, mentoring them as they navigate their own career paths and helping them achieve their professional/personal goals

Sam Best

Fernanda Silveira (she.her)

I'm a citizen of the world and have been lucky to live and work in the United States, Canada, Australia, and Brazil, meeting people from all walks of life.

Curious by nature, I have a passion for all things tech, social, online communities, event planning, digital marketing, and customer engagement and behavior.

Having worked in fast-paced and growing industries, I thrive in dynamic environments and pride myself in my ability to work across multiple projects, understand customer needs, tell compelling product stories and build great relationships.

In my personal life, I'm an avid traveler and explorer, love a good brunch and a well-planned calendar.

Areas/industries of interest: health & wellness, mental health, psychology, learning & personal development, music, travel, food, events, entertainment, social media, online communities.

taplio

The Battle

Sam Best

Fernanda Silveira (she.her)

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