Untethered Phoenix

Founder

General welding supply corp

Manager

Executive Assistant

Customer Service Representative

New York Home Health Care Equipment

Process Improvement Coordinator

Sleep Division Coordinator

Medical Gases Inc

I get it. Something in your past is holding you back. I've been there 😏

The weight of experiences, challenges, and setbacks can feel like a anchor ⚓ keeping you from moving forward. But here's the thing—I stopped letting those obstacles define me, and you can too!

Hi, I'm Samantha Sierra, but you can call me Sam. I've walked the path of transformation 🚶‍♀️ Faced my own share of struggles, and understand how it feels when the past seems like a barrier to progress. However, I've also experienced the power of turning adversity into a gift, evolving into someone who embodies resilience, trustworthiness, and emotional intelligence 🔥

Now, imagine this: breaking free from the chains of your past and rewriting your narrative. That's where I come in as your personal mindset coach 💪 I've been where you are, and I've also been where you want to go. Together, we'll navigate the challenges, tapping into your inner strength to create a future that reflects the very essence of the Phoenix Mindset 🧠

Ready to rise above and embrace positive change? Head to my featured section and setup a chat! Let's see if we can set your inner Phoenix free 🔥

Your past doesn't doesn't define your future. You do 💜

Samantha Sierra

Deloitte

Deloitte provides industry-leading audit & assurance, consulting, tax, and risk and financial advisory services to many of the world's most admired brands, including more than 90 percent of the Fortune 500 and more than 6,000 private and middle market companies.

Talent Services Delivery Manager - Learning & Development

Social Saturday Squad

Social Saturday Squad is a global networking community on LinkedIn built by and for professionals looking to expand their network. Membership involves participating in weekly networking events on LinkedIn.

Member

ADP is a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration, and a leader in business outsourcing services, analytics and compliance expertise. 

Provide performance consulting to business partners and key stakeholders to identify and implement effective performance and training solutions to achieve employee success and fulfill business goals and objectives.

• Manage and improve five onboarding programs and curricula for two business units training new hires on culture, roles, products, and systems. Program enhancements implemented for two programs increased employee confidence rating from 82% to 91%, and 79% to 88%.
• Manage HRBP onboarding and advancing proficiency training for two client offerings. Responsible for ensuring content remains compliant and aligns to responsibilities and support of HRBP roles. Implemented three-part DE&I training - implemented two channels for delivery to clients providing 12 session offerings in 3 months.
• Conducted Kaizen for new hire program to address current new hire attrition rate of 50%, and low employee confidence in ability to perform their roles. Identified solutions to address work, worker and workplace issues including a redesign and streamline of the new hire training program, streamline the provisioning process, and implementation of service mentoring.
• Manage and execute all learning projects for assigned business unit. Successfully completed three learning projects on time and 10% under budget.

Learning Business Partner

UPS Healthcare delivers unparalleled healthcare logistics expertise to its customers around the world meeting the complex logistics demands for the pharmaceutical, medical device, and laboratory diagnostic industries.

Built new culture & training team from ground up, collaborating with senior leadership to identify goals and objectives for quality culture. Created professional development and cross-training opportunities to drive strategies aligned with quality culture, building connections across the enterprise, and delivering hard and soft skill growth for 4K+ employees. 
• Managed three direct and nine indirect employees, empowering staff through talent development and career progression.
• Launched virtual reality pilot program, training 100+ global employee new hires on hazmat material storage, decreasing in-person training costs by $175K, reducing employee error rate to >5% and saving 500+ employee hours.
• Established 35 new web-based adaptive eLearning projects over 15-month period, eliminating third-party content purchasing and saving $140K annually.
• Developed and implemented global process requirements, strategy and governance for employees training, saving 200 training hours per month across each distribution center and reducing training audit times by 20% with standardized tracking system.
• Created and delivered leadership framework training for 100 management level employees, increasing engagement by 12%.

Culture & Training Manager

Avanos Medical

Avanos is a medical device company focused on delivering clinically superior breakthrough solutions that will help patients get back to the things that matter. From digestive & respiratory health, to pain management and IV therapy, our products represent the difference we try to infuse in everything we do. 

Developed, implemented, and evaluated global learning strategy and programs for 4K employees, partnering with all compliance teams to understand and identify training needs against company strategy, reducing content costs for $450K annually. 
• Managed global team of 15 direct and secondary reports to build and revamp training programs to deliver role specific education for associates. 
• Led initiative to develop and implement role, product, and system learning curricula and pathways for roles across all business units, reducing training costs by 15%, increasing NPS scores by 10%, and creating a monthly savings of $15K.
• Reduced temporary employee training time by 52K hours annually.
• Eliminated compliance gaps for 250+ employees and mitigated organizational risk through deployment of in-house training initiatives, achieving 100% completion.

Learning Management Consultant

Geosyntec Consultants

Geosyntec is a consulting and engineering firm that works with private and public sector clients to address new ventures and complex problems involving our environment, natural resources, and civil infrastructure.

Managed the effective administration of Geosyntec’s global training program for more than 1,000 employees.

• Ensured 100% completion for safety training requirements for all field employees.
• Served as lead for the implementation of Cornerstone LMS.
• Implemented tracking system for employee certifications ensuring 85% of employees completed re-certification requirements within renewal periods. 
• Partnered with senior management to create and implement the partner leadership journey and development program. Completed program pilot with 15 high performing associates and 15 partners. Achieved 97% satisfaction rating from associates & partners, 95% confidence rating for associate participants to successfully transition to partner, and 100% retention of partner mentors for next program offering.
• Served as HR point of contact for local office – addressed pay, benefits, leave and policy questions for local staff. Facilitated escalation process for corporate/senior support.

Training Administrator

Meeting Expectations

Meeting Expectations helps organizations connect on a deeper level with their stakeholders by applying a more strategic approach to event and association management. 

Client Title: Manager, User Communities, Oracle Applications Users Group (OAUG)

Managed 150 e-learning and in-person education and networking events for 70+ user community networks worldwide. Provided instructional design services as required.

• Developed and executed more than 150 e-learning and in-person education and networking events for 70+ user community networks each year. Achieved average event attendance of 50 members and satisfaction rating of 92% for each event.
• Successful implementation of annual virtual training program leading to increase in member engagement by 15% and increase in user group membership by 19%.
• Monitored day to day activities of User Communities projects, tracked progress against plans and budget, maintained status reports and conducted regular status reviews to apprise User Communities Committee and senior management of the progress of projects.

Senior Manager, Association Management

Using L&D to help others shine their brightest!

Seasoned L&D subject matter expert with 10+ years demonstrating deep understanding of business needs, partnering to develop tailored, innovative, scalable training solutions across multiple industries for global companies aligning with business needs and strategic goals. Proven track record of successfully managing learning projects ensuring on-time, on-budget completion while meeting business expectations & learning needs. Extensive experience building a training function utilizing multiple modalities. History of success creating engaging programs leveraging employee strengths, improving performance and engagement & employee retention. Excellent written and verbal communication with ability to present complex ideas in a clear manner across all organizational levels. Strong problem solving, interpersonal, and organizational skills capable of driving outcomes in a matrixed organization. 

Learning & Development | Data Analysis | Industry Trends | New Technology | Needs Analysis | Project Management | Budgeting & Forecasting | Program Evaluation | Consensus Building | Talent Development | Program Management | Employee Engagement | Onboarding | Reporting | Blended & Adaptive Learning | Performitiv | Clarizen | Salesforce | Articulate Storyline 360

KEY ACCOMPLISHMENTS:
 Implemented and delivered Leadership Framework training for more than 100 Healthcare management level employees. Expanded the corporate training by developing and leading a Healthcare specific supplemental training to focus on quality culture and behaviors for success.
 Implemented 35 new web-based adaptive learning e-Learning modules in 15-month period for employee training on changes to current processes and new processes.
 Served as Training SME for High Performance Management System (HPMS) initiative – Training Management. HPMS initiative led to development and implementation of role-based learning journeys for roles in all business units reducing training time by two weeks on average and increasing eNPS scores by 10%.
 Implemented virtual training program that increased member engagement 15% and user group membership 19%.

Please contact me at nicu78@gmail.com with Learning & Development opportunities.

taplio

The Battle

Samantha Sierra

Nicole Urbanek

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