Weedmaps

Senior AI Product Manager, Search and Personalization

Systems of Impact

AI Product Management Consultant

Product Manager Accelerator

Product Mentor

Mozilla

Achievements:
•	Led a 5-person cross-functional team to implement the first experimental design with AI/ML experimental capabilities at Pocket, a B2C social bookmarking product for storing, sharing and discovering web bookmarks.
•	$3M revenue growth by expanding Pocket Recommended content to international markets.
•	Managed the Go-to-Market (GTM) strategy for the B2C AI/ML home surface product, impacting 600k monthly active users (MAU), leading to an 8.18.% increase in customer engagement.

Responsibilities:
•	Managed 3 B2C AI/ML products, including a B2C AI/ML content delivery product, a cross-platform B2C AI/ML home surface product, and a B2C AI/ML international expansion product.
•	Led Product Roadmap, design, and MVP of B2C AI/ML platform in order to decrease machine learning model time to production.
•	Led the Product Roadmap for the B2C AI/ML content delivery product in order to decrease the bounce rate on the Home page.
•	Prioritized requirements for B2C product user onboarding by completing user interviews (Voice of Customer) to decrease Home bounce rate.
•	Wrote and prioritized User Stories, requirements, enhancements, and issues for a B2C AI/ML Pocket recommended content based on strategic, product, and business goals.
•	Set data-driven OKRs and KPIs in order to drive prioritization and roadmap decisions.
•	Collaborated cross-functionally to deliver B2C AI/ML Pocket-recommended content to new markets via Firefox New Tab (France, Italy, & Spain).

Staff Product Manager, Data Products & Machine Learning at Pocket

GameStop

Achievements:
•	Collaborated with the Product Details Page (PDP) team to increase and improve the recommendations shown on the page, leading to a 30% increase in average order value.
•	Led a 12-person team to implement in-house recommendations using Google Cloud Platform (GCP) across the entire product catalog, leading to increased recommendation placement by 75%, engagement by 11%, and overall rec revenue by 10%.

Responsibilities:
•	Led the Product Roadmap for a B2C AI/ML personalization product in order to increase average order value (AOV).
•	Collaborated cross-organization to re-platform the pricing engine MVP and its go-to-market (GTM) rollout across 3500 stores, leading to an estimated 75% reduction in manual pricing and pricing exceptions.
•	Interviewed 12+ customers and studied e-commerce market trends to understand customer needs and converted them into actionable engineering-focused user stories.
•	Set data-driven OKRs and KPIs in order to drive prioritization and roadmap decisions.
•	Organized and led agile ceremonies to prioritize user stories, provide guidance, and drive progress.

Senior Product Manager - Recommendations

MGM Resorts International

Achievements:
•	Launched the first personalized content within MGM in collaboration with Microsoft which resulted in $500k in net new revenue over a 90-day period.
•	Launched a Recommendation-as-a-Service Product (RaaS) serving both external and internal customers.

Responsibilities:
•	Wrote user stories, requirements, and prioritized for a B2C AI/ML product in Azure.
•	Conducted Voice of Customer Interviews and studied hospitality trends to understand customer needs, and converted them to actionable engineering-facing user stories.
•	Collaborated cross-functionally across 8 lines of business and engineering channel partners to scope, build requirements, develop, and deploy a RaaS Product.

Senior Product Manager - Personalization & Loyalty

Achievements: 
•	Led a 2-person team to launch a 0 to 1 MVP for restaurant recommendations via email, leading to $50k in net new revenue over 30 days.
•	Launched the first personalized content within MGM in collaboration with Microsoft which resulted in $500k in net new revenue over a 90-day period.

Responsibilities: 
•	Conducted Voice of Customer Interviews and studied hospitality trends to understand customer needs, and converted them to actionable engineering-facing user stories.

Product Manager - Customer Insights & Growth

Lender Toolkit, LLC

- Worked with customers to refine their processes and improve delivery times by up to 20%
- Created implementation analytics with Engineering team using PowerBI to track delivery times
- Worked with Ellie Mae to build and implement new cloud based software platform for next-gen experience

Product Manager / Implementation Project Manager

Reflex Media Inc

- Wrote user stories and Implemented ML-powered moderation techniques to manage messages and reduce customer support burden for a marketing agency, reducing support moderation by over 90% through ML image classification and natural language processing (NLP).
- Initiated work with Data Science to implement machine learning systems to improve user recommendations and increase user engagement
- Initiated work to understand the Google Ad Manager platform to work with Data Science and Digital Marketing to implement site-wide analytics and improve site ad conversion
- Initiated Ownership of Messaging and User Engagement of the Seeking site, increasing member engagement by 13%
- Worked within the Atlassian ecosystem (JIRA/Confluence) and managed feature backlog and spec creation for Dev, including prioritization

Associate Product Manager

Workfront

- Developed user interview strategy to improve Digital Asset Management (DAM) product offering
- Developed metadata reporting structure to understand user metrics and usage
- Owned product from Ideation through initial Growth phase
- Increased from 20 base customers to 132 customers in 6 months with no marketing, a 560% increase

Product Related:
- Part of core team to establish/test/deploy new Digital Asset Management (DAM) offering via agile product management methodology
- Initiated/Completed Market research of asset management competition
- Created insights, personas, user stories, and prioritization from interview process to establish an MVP
- Launched white label beta product to 20 businesses for testing and feedback
- Developed implementation methodology and initial KPI measurements to report to executive management
- Revised Digital Asset Management (DAM) process upon feedback and analytics of usage

Design Consultant Related:
- Created and tested new ways to deliver implementations using lean/agile methodology improving certain implementation tier delivery times down to 60 days from 4 to 6 months
- Process Mapped and streamlined customer processes thru Lean Six Sigma methodologies and worked with the customer to build into the Workfront tool

Associate Product Manager / CX Design Consultant

- Worked with “At Risk” clients to re-engage Executive management and increase Workfront usage
- In a year’s time, worked with nearly $5M worth of Annual Run Rate (ARR) At Risk clients and only had a $180k reduction in ARR
- Worked within our strategic team to develop product offerings whose end results were pushed out to the entire company, adding 10 additional products for Sales to generate revenue
- Worked with executive management on user adoption strategies and built process around it for additional product offerings for Customer Success to reduce overall cost center
- Subject Matter Expert (SME) for End-to-End solution for Workfront, Proof HQ, and Workfront DAM for Customer Success and Ops departments

Strategic Services Consultant

Primary Residential Mortgage

- Created and Developed a Project Management Office (PMO), creating a new department within the company
- Developed training programs to improve project management culture within the enterprise
- Head of the Project Review Committee, other members include C-Level and SVPs
- Managed projects with budgets of $250k up through $25M+
-- Cross-departmental collaboration of 24 different departments (inc vendors)
-- Timelines that spanned from a few months up to 1.5 years
- Researched and procured new PPM/Work Management solution (AtTask).
- Developed and Launched AtTask/Workfront to company of 2000 users over the course of 6 months

PMO Project Manager

- Project Management of new programs, initiatives and revenue channels.
- Contract Negotiation with External Vendors and Investors.
- Review and interpret Investor/Agency/MI memos and determine impact to the corporation.
- Identify/implement opportunities to leverage systems to reduce risk associated with programs.
- Research and gather business and/or financial information, perform ad hoc analysis to support business decisions and provide feedback to executive management regarding results.
- Develop a thorough understanding of the business and its functions, processes and operations.
- Keep abreast of business and market trends, which may affect the organization.
- Research new investors, establish any requirements, determine market need, build out program, launch to company

Program Administrator / Product Manager

- Facilitate and manage the lock pipeline for Secondary.
- Analyze existing reports used by the Secondary Marketing team to ensure accuracy and completeness of data. 
- Identify issues with current reporting mechanisms, determine cause and recommend solution to ensure accuracy and completeness.
- Analyze the delivery and transaction functions to identify opportunities to become more efficient.
- Assists in identifying and implementing process improvements for secondary marketing functions.
- Supports the Capital Market team as needed to assist in the fulfillment of trades.
- Supports the Program Admin team on the implementation of new products.

Secondary Marketing Analyst

I help non-technical product managers struggling with costly mistakes and burnout by using AI to streamline their work and save them a day per week.

Are you a product manager without a technical background, struggling to keep up with routine tasks? I help you use AI tools to make your workday more efficient, so you can focus on what really matters.

Here's how I can help:

- Actionable Roadmap: Clear steps to integrate AI into your daily workflow.

- Efficiency Boost: Learn to streamline half of your daily tasks with AI, without needing to code.

- Increased Impact: Spend less time on repetitive tasks and more on driving results.

I’m Sam, a Senior AI Product Manager with over 8 years of experience. I’ve helped manage over 12 AI products, generating more than $250M in revenue. Now, I’m focused on empowering product managers like you to achieve more with AI.

Want to learn more? Send me a DM with "Streamline" or join my free community: https://www.skool.com/systems-of-impact/about

Sam Montoya

Airline MRO Parts (AMP)

Executive Technology Leader managing IT and Application team in the aviation industry.

Director IT & Applications

ProntoTec S.A. de C.V.

ProntoTec S.A. de C. V. is an early stage incubator and acts as the holding company for a few startup ventures.

Founder

Dell Technologies

Leader of global VMWare and Dell Multicloud joint solutions Go-to-Market Strategy focused on Dell APEX platform.

Sr. Manager - Global Alliances Multicloud Solutions

Global Strategic Product PMO focused on Go-to-market strategy and execution to meet Annual Operating Plan (AOP). Specialized in Security and Manageability SaaS product portfolio including VMW Workspace ONE, Carbon Black and Secureworks.

Senior Product Program Manager

Managing product portfolio and strategy to create intelligent software, end-point security, cybersecurity (SASE/SSE), and as a service solutions for the enterprise. Partner product portfolio leader for key companies including VMWare and Netskope.

Product Manager

Product Portfolio Manager for Client Solutions Group - Sales enablement of up to $1 Billion USD in Revenue for Commercial & Enterprise Organizations. Enable End-user computing hardware and software portfolio with Dell's Sales and customers to drive Revenue, Units, and Margin.

Product Marketing Manager

Marketing Technology Strategist for Healthcare and Life Sciences Segment.  Public Speaker and Customer Executive Briefings on Dell's Intellectual Property targeted to Healthcare.  Leadership in industry trends to provide actionable suggestions to our service, software and product development teams.

Brand Marketing Manager

MedicSana Inc.

Early stage series AA.

MedicSana Inc. is an mHealth Startup targeting emerging economies in a mission to make Healthcare more accessible and improve care outcomes.

More about our Startup:
http://medcitynews.com/2015/05/medicsana-medical-tourism-bill-payment-latin-america/

Co-Founder

Dell

Launched multi-million revenue global programs from concept
to sustaining phase for new service offerings.  Cloud (IaaS-SaaS), Software Up-Sell support, Mergers and Acquisitions.

Product Program Manager - Global Services

Stream Global Services

Liaison between Stream and Dell for all training initiatives for LATAM and U.S.
  o Managed a team of ten classroom managers
  o Achieved above goal compliance in the deployment of training projects across multiple
    sites and lines of business
 Finance &amp; Accounting
  o Work with company's and client `s finance teams to report on quarterly forecasted
    training revenues and provided weekly revenue accruals
  o Implemented control process that helped identify $100K in previously unbilled services
 Strategic Learning Methods
  o Reduced the on-boarding training costs by 50% through the development and
    implementation of a Server Certification Program
  o Implemented a post-training performance project to improve long-term learning curve
    and help reduce attrition

Regional Manager - Learning & Development 

Lead project implementation as directed by Dell's global Process Engineer Organization
   o Managed a team of Project Managers supporting the sales and services organization
   o Technical Sales Program- implemented technical sales program that exceeded revenue
     goal by $25K per week
   o Managed projects with Business Process Improvement (Six-sigma) methodology to
     track effectiveness and financial impact
 Company's Innovation Culture
   o Co-lead Dell's first LEAN culture implementation in a services environment in
     partnership with the Massachusetts Institute of Technology (MIT) Master's Degree Case
     Study Program.

PMO - Program Manager Officer 

Customer facing role - Manager of Contact Center Managers.  Lead an organization of 75+ employees that interacted directly with customers to provide sales and technical support.

Technical Support Area Manager

AC&L Consultores S.A. de C.V.

IT Consulting company dedicated to development of Enterprise-Web-based applications.  Industries: Banking, Telecom, Healthcare, Advertising

Owner & Co-founder

Leading IT Ops & DevOps Organization as part of the Executive Leadership Team. 

Our mission is to deliver innovative and intelligent software that enables the organization to develop industry-leading solutions and achieve its digital transformation goals while enhancing its cybersecurity posture. I lead a global team of diverse and talented professionals who are accountable for product portfolio, IT Operations, DevOps and partner relations.

taplio

The Battle

Sam Montoya

Alejandro Castillo

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?