Red Rover

Founder

CYMATRAX	
Biotech SaaS transforming audio experiences through advanced technology, fostering enhanced memory, reduced stress, and heightened focus for optimal productivity. 

Product Designer
Enhanced user experience by addressing usability issues and executing strategic design processes, including stakeholder interviews and design system evolution.
- Prevented a potential $100,000 annual revenue loss and 175 customers, saving 240 developer hours, and avoiding a 2-month project delay by emphasizing user-friendly designs and workflow.
- Drove a UX redesign and design system implementation, ensuring brand consistency. Established a unified identity, potentially expanding market share in brand initiatives for the company.
- Mitigated dissatisfaction, resolving 22 usability issues, fostering ongoing feedback in stakeholder interviews, and enhancing clarity and information architecture for a intuitive product experience.

WAGS UNITE	
A social meetup app connecting dog owners through vibrant community and positive experiences. 
  	
Product Designer
Elevated UX, launched app at WebSummit 2023, attracting investors, driving expansion, and loyalty.
- Uplifted user experience, advancing accessibility with a 90% improvement. Revitalized screens, encouraged collaboration for streamlined interfaces and intuitive design enhancements.
- Debuted app at WebSummit '23, revealing growth potential with a favorable user experience. Enhanced information architecture and optimized designs, attracting investor attention.
- Optimized clarity, minimized errors and accelerated development, saving 320 work hours. Organized screens and fostered collaboration, improving workflows to enhance team's efficiency.

Product Designer

Mission Box Solutions

Catalyzed growth and visibility, revitalizing engagement by tripling brand recognition and amplifying web traffic through strategic marketing initiatives.

- Boosted platform engagement by initiating, designing, and launching three educational e-books, resulting in 500+ email sign-ups and 100+ leads within 24 hours, enhacing customer attraction..

- Amplified brand awareness 3X through strategic content placement on industry blogs, podcasts, and online magazines; yielding increased visibility and recognition among the target audience.

- Increased website traffic by  50% through analyzing organic content strategy, crafting targeted content for personas, and mapping buyer's journey—boosting online visibility and engagement.

Marketing Strategist & Senior IT Recruiter

Full Desk Technical Recruiter

Cadensi

Inspired client growth by developing compelling storytelling-focused content, fostering brand loyalty, and substantially increasing web traffic for enhanced online visibility and engagement.

- Transformed social media engagement, captivated the target audience, and achieved a 2,200% growth rate over two months by developing a storytelling-focused content strategy for clients.

- Pioneered and executed a B2B subscription-based social media platform, slashing planning time from 3 days to under 15 minutes monthly in four months, ensuring posting consistency for clients.

- Heightened brand recognition by 80% between 12 clients, strategizing and designing 1,700+ visuals over 12 months, enhancing online visibility and engagement.

Social Media Strategist

Air Essentials, LLC

- Streamlined the delivery of service presentations to a digital format, improving customer communication by 30%

- Increased sales ROI by over 40% through cross-functional team meetings, feedback, and collaboration

Executive Sales Manager

STARK Industries

• Project Build Out - Planned, organized, and executed the build-out of a new location including the coordination of contractors and vendors, monitoring to ensure costs and timelines stayed on track, and implementation of new systems and processes to improve efficiency and reduce operating costs.

• Contributed to strategy development by identifying 200+ product opportunities, and creating partnerships with 30+ third-party vendors, to accelerate time to market by 2 months. 

• Conducted a series of meetings with key stakeholders to solve complex project scheduling issues and establish 100% project track realignment.

• Counseled support teams to ensure issues and client feedback were addressed, resulting in a 25% increase in customer satisfaction.

• Streamlined the design revision process by 50%, reducing the time to complete design requests from 2 weeks to 1 week, by creating a design request form and a monthly design revision calendar.

• Spearheaded directing teams to address client issues, resulting in a 25% increase in client satisfaction.

Assistant Program Manager

🔥 Product Designer | 3 Years of Visual Design Excellence | Proficient in Figma & Protopie✨ | Open to Remote Opportunities

I'm a Product Designer with 5+ dynamic years crafting impactful designs in SaaS, social apps, tech recruitment, and startups. 

I've averted $100,000 in potential losses, launched an MVP app at WebSummit, and 3X brand recognition through strategic marketing. I also recently obtained certifications in HTML/CSS and am currently learning Javascript.

Most recently, I played a key role in improving the user experience of a bootstrapped Biotech SaaS startup by tackling usability issues and implementing strategic design processes, which included conducting stakeholder interviews and evolving the design system. Drove a UX redesign and the implementation of a design system to ensure consistent branding, thereby establishing a cohesive identity that could potentially enhance the company's market share in brand initiatives.

I specialize in designing intuitive and engaging digital products, with a primary focus on language learning apps, travel planning apps, and recruitment marketing software. 

As a Product Designer, I excel in both UX and UI design, particularly emphasizing information architecture, accessibility, and skeuomorphic elements. My sweet spot lies in creating consumer-facing experiences for adult users. I thrive in remote work environments and prioritize collaboration with developers, marketers, and leadership. 

My problem-solving expertise centers around AI integration, innovation, differentiation, and ensuring optimal usability and accessibility. Proficient in Figma, Protopie, and Marvel, I am committed to continuous learning, including expanding into web development with HTML, CSS, and JavaScript.

I'm open to fully remote, flex-schedule opportunities. Please send me a DM or email me at sanders.samc@gmail.com.

Samantha Sanders

Michele Delgado

Hartmetrics

As a transitional coach, my mission is to guide and support you through professional or personal life transitions that may present challenges to your dreams. I serve as your sage, accompanying you on your transformative journey and propelling you towards your desired outcome, whatever that may be.

Founder | Chief Executive Officer

Empowering organizations by guiding them through the process of uncovering, defining, and constructing a robust retention strategy through dynamic workshops, impactful keynote speaking, comprehensive training, and personalized one-on-one coaching sessions. Actively contributing to efforts aimed at reducing conflict resolution challenges, mitigating toxic work environments, and enhancing overall workplace culture support. Passionate about fostering environments where employees thrive and organizations flourish through strategic retention coaching interventions. Let's connect and explore how I can elevate your organization's retention initiatives for sustained success.

Business Coach

Elevate your career to new heights, eliminating imposter syndrome and overcoming confidence obstacles. I employ a personalized approach that involves meticulously exploring your strengths, identifying areas for growth, and aligning with your core values to propel you towards professional success. Let's collaborate on a journey of empowerment and transformation, unlocking your full potential.

Career Coach

Guide individuals on a transformative journey to unearth joy and nurture happiness in their lives.

Steer and optimize relationships by elevating communication skills and refining dynamics for a more harmonious and balanced life.

Champion personal growth by empowering individuals to advocate for themselves, crafting strategies to establish boundaries, and fostering confidence.

Conquer imposter syndrome through the cultivation of healthier habits, effectively managing the inner critic that impedes personal and professional progress.

Equip individuals with valuable tools to adeptly navigate upcoming life changes, ensuring resilience and adaptability.

Ultimately, facilitate the process of clarifying and realizing their desired life path, empowering individuals to shape a fulfilling and purpose-driven future.

Life Coach

Welcome, listeners! Get ready to dive into  conversations with incredible guests who use the power of their voices to spark positive change. Together, we'll unravel stories and insights that'll fuel your personal growth. Tune in and listen to a show that is not just about talk, but about making tangible, positive shifts in your life. .

Podcaster Hart Inspired

The Predictive Index

I specialize helping companies take the guesswork out of building winning teams.

Help build a strategy to improve employee engagement and employee retention

Talent Optimization Consultant

Nina & Pinta

Provide travel consulting for companies seeking to optimize their travel program.

Director of Training and Consultant

OPEN TO NEW POSSIBILITIES

Customer Success Leader  CPC, CDRPC,MBC

Protravel International

Dynamic Operations Executive leading a high-performing team of 11 direct reports and 32 indirect reports. Achieved a stellar client retention rate of 98% through effective collaboration with cross-functional teams. Proven track record of retaining at-risk clients and securing contract renewals.

- **Spearheaded Change Management Initiatives**: Led the development and implementation of collaborative change management communications. Successfully executed technology upgrades and introduced a financial web platform, providing clients with advanced business management functionality.

- **Administered SaaS Applications**: Proficiently managed various SaaS applications, including Salesforce, and client marketing subscriptions. Leveraged these platforms to run insightful reports, execute targeted campaigns, and efficiently manage client subscriptions.

- **Expanded Meetings and Events Division**: Successfully expanded the footprint of the meetings and events division, contributing to incremental growth by 5%. Demonstrated strategic vision in identifying and capitalizing on opportunities for expansion.

- **Monitored Financial Metrics and Operational Goals**: Diligently monitored revenue goals and P&L budgets, identifying and implementing operational improvements to consistently meet and exceed KPI expectations. Demonstrated a results-oriented approach in driving financial success and operational excellence.

My passion lies in optimizing operations, fostering collaboration, and achieving sustainable growth. Let's connect and explore opportunities for transformative success in the dynamic realm of operations management.

Vice President of Operations, East and Central Regions 

Direct Travel

As an Account Manager executive, I lead a dynamic team of 9 Account Managers overseeing diverse client portfolios in terms of size, industry, budget, and geographic location. I navigate through pharmaceutical, financial, technology, insurance, education, and publications sectors, managing a total travel spend of around $62 million.

In my role, I actively collaborate with clients and 3rd party vendors, devising strategies for travel programs that optimize savings and surpass KPI expectations. My hands-on approach has led to the establishment of a robust partnership with a high-profile banking client, expanding coverage from 2 to 9 districts and increasing total air spend to approximately $17 million.

My accomplishments extend to achieving a remarkable client retention rate of 96%. I have a proven track record of not only maintaining at-risk clients but also proactively renewing contracts and upselling products and services to existing clients. My strategic leadership has resulted in consistent success and growth within diverse industries, showcasing my ability to drive results and exceed expectations.

Vice President of Account Management

Managed 20+ client accounts with a travel spend totaling approximately $56 million, executing revenue generation through the strategic upselling of new technology and services. Implemented and led quarterly review presentations for top clients, resulting in the cultivation of stronger relationships with key decision-makers and a significant increase in client contract renewals. Achieved an impressive year-over-year client retention rate of 98%.

Accountable for the client Profit and Loss (P&L), I conducted monthly, quarterly, bi-annual, and annual client reviews to ensure the maximization of profitability. Maintained a meticulous approach to overseeing financial aspects, ensuring that each client engagement remained mutually beneficial.

Drove substantial growth by transforming a Global Pharma company's travel program, escalating air spend from $500k to $15 million over a span of 7 years. Successfully renewed the contract year over year, adeptly circumventing the need for a Request for Proposal (RFP).

Organized impactful client events, including informational lunch-and-learns, town halls, and technology forums, fostering engagement and collaboration to enhance client satisfaction and strengthen partnerships.

National Account Manager

Welcome to a transformative journey where business coaching, professional development, and life coaching converge to propel you toward unparalleled success. With a rich background in guiding individuals and businesses to achieve their fullest potential, I am dedicated to being your trusted partner in unlocking your true capabilities.

As a seasoned business coach, I bring over 25 years of experience in elevating organizations to new heights. I specialize in tailoring strategies that foster growth, enhance operational efficiency, and drive revenue. My expertise extends to leadership development, change management, and talent optimization, ensuring a holistic approach to your professional endeavors.

In the realm of professional coaching, I am passionate about empowering individuals and teams to exceed their performance expectations. Whether you are navigating a career transition, seeking leadership development, or aiming to enhance your professional skills, I am committed to providing personalized coaching that aligns with your unique goals.

Life coaching is the cornerstone of my practice, where I guide individuals in achieving balance, fulfillment, and purpose in their personal lives. By addressing areas such as work-life balance, personal growth, and well-being, I help you build a foundation for a harmonious and thriving life.

Services include:

🔸 Business Coaching: Elevate your organization's performance, optimize operations, and drive sustainable growth.

🔹 Professional Coaching: Navigate career transitions, enhance leadership skills, and unlock your professional potential.

🔸 Life Coaching: Achieve balance, fulfillment, and purpose in your personal and professional life.

Embark on this transformative journey with me, where business, professional, and life coaching converge to shape a future of unparalleled success. Let's co-create a path that aligns with your aspirations and propels you towards lasting fulfillment. Ready to embark on this transformative journey? Connect with me today, and let's start building the path to your extraordinary future.

👉Send me a message here on LinkedIn.

👉 Visit www.hartmetrics.com

Book Time 
https://calendly.com/michele-hartmetrics/30mn




𝗘𝗫𝗣𝗘𝗥𝗧𝗜𝗦𝗘: 
Career Coaching 
Change Management
Operations 
Business Planning 
Leadership Development
Retention Strategist
Talent Optimization Consultant

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Samantha Sanders

Michele Delgado

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