As Head of Digital & AI, I specialize in scaling enterprises through intelligent agent architectures and composable AI systems. With 15+ years of engineering leadership, I architect and deploy production-grade AI solutions that transform how organizations operate, innovate, and compete.

🤖 AI AGENTS & ORCHESTRATION EXPERTISE
I build sophisticated multi-agent systems using cutting-edge frameworks including LangChain, LangGraph, Semantic Kernel, AutoGen, and Microsoft Agent Framework. My work spans from research prototypes to enterprise-grade deployments, with deep expertise in agent orchestration patterns using LangGraph, Semantic Kernel, Crew AI, and Agno.

🎯 SPECIALIZED AI CAPABILITIES
• RAG Systems: Architecting retrieval-augmented generation pipelines for enterprise knowledge management
• Voice Agents: Expert in real-time conversational AI using OpenAI Real-time API, Eleven Labs, Vapi, Bland AI, and developing on-premise voice agent solutions
• Video RAG: Pioneering multimodal architectures that extract and reason over video content
• Microsoft AI Ecosystem: Extensive knowledge of Microsoft AI stack and enterprise AI deployments

🚀 CURRENT INNOVATION
• Building a multimodal deep research agent for an Abu Dhabi client, combining advanced reasoning with multi-source intelligence gathering
• Architecting a configurable agentic platform using Model Context Protocol (MCP), enabling plug-and-play agent integration for composable AI systems
• Developing different AI agent patterns — from simple reflex agents to complex autonomous systems with memory and planning capabilities

💼 BUSINESS IMPACT
I translate AI innovation into measurable business outcomes: automating complex workflows, accelerating decision-making, and enabling digital transformation at scale. My leadership bridges the gap between AI research and production systems, ensuring solutions are not just technically sophisticated but commercially viable.

🔧 TECHNICAL FOUNDATION
Beyond AI, I bring full-stack expertise across mobile (React Native, 100+ apps delivered, 10M+ downloads), web (React, Next.js), and backend (Python, Node.js) development, enabling me to build end-to-end AI-powered products.

📈 THOUGHT LEADERSHIP
I actively contribute to the AI community, sharing insights on agent architectures, orchestration patterns, and practical AI implementation strategies. Available for consulting on AI strategy, agent system design, and enterprise AI transformation.

Sangam Pandey

Capgemini

Managing Consultant

Universitat Politècnica de Catalunya

Lecturer on the topic of Business Agility for a postgraduate degree.

Lecturer Business Agility

Talon Transformation

Managing and leading various global (Agile) transformation programs for our clients. 

- Implemented strategic OKRs in a government agency with 200,000 employees
- Assessed and improved various SAFe ARTs for multiple clients
- Helped a crypto company scale up from 5 to 15 teams, implemented Agile ways of working and coached leadership.
- Mapped and improved the collaboration between different departments, roles and teams in pharmaceutical clients, impacting 100+ people.
- Assessed the organizational maturity and delivered recommendation of improvement in multinational companies.
- Delivered workshops on Agile ways of working, impact mapping, team collaboration, ...

A.o. Almirall, Hipra, Socios.com, Kapsch, Marrocan ministry of education, Yara, ImaginBank.

Co-Founder & Agile Transformation Lead

Led the Agile Transformation in Caixabank from 4 to ~50 E2E development teams. Systemically scaling up the Agile product organisation, implementation of OKRs and flight levels together with key stakeholders and creating a culture of continuous improvement.

- Aligned the strategy and goals throughout the strategic-, E2E- and operational levels with the introduction of OKRs and organisational Feedback Loops.
- Defined and implemented specific Agile frameworks for different contexts in Caixabank and scaling of the Agile organisation (among others: Portfolio Management, Tribes, Chapters, SAFe, Scrum, Kanban).
- Helped the business and stakeholders in the process of managing their demands and involving teams in decision-making, Agile Leadership development.
- Set up, and continuous improvement of tribes and product teams through experimentation with best practices; team facilitation, training and coaching of Agile Coaches, Product Owners, Scrum Masters and teams.

Internally UST: Defined and set up the learning and growth paths for Scrum Masters and Agile Coaches within the Agile Transformation Practice.

Sr Agile Coach @ Caixabank

Lidl Digital

Responsible for the delivery (SAFe) of SAP S4 HANA and Hybris:
- Coordinated delivery in Scrum teams for the Order to Cash stream in LIDL's new European E-Commerce platform. (Transformation of ways of working, coaching of Scrum Masters, getting the business onboard.)
- Delivered a fulfillment solution as RTE  with 5 product teams.

Delivery Lead Ecommerce / RTE

Agile Coach / Scrum Master working with multiple international, remote, E-Commerce teams.

Agile Coach / Scrum Master

Nov 2017 – Apr 2018
Responsible for alignment between departments of the presales process for bids in the Corporate and LE market.

Sep 2016 – Oct 2017
Scrum project manager in large IT projects for various corporate clients of KPN.

Change agent in the Agile Transformation of the company.

Management Trainee | Young Talent Program

Loop - Business Models

Strategy and innovation consultancy for mostly multinationals and start-ups. Leading, and assisting in projects for creating new business models and new product- and service categories through the Design Thinking methodology.

A.o. RACC, CAF, Mocoffee, Aldi Spain

Business Innovation Consultant

Delft University of Technology

Coach and teacher in course Product Design at faculty of Industrial Design Engineering
Guiding students through the process of Design Thinking.

Coach & Teacher Product Design

Let's build effective IT organisations where people love to work!

For 10 years, I have helped organizations to improve (Agile) delivery.

I have led large transformation programs impacting all layers of the organization and up to 50 teams, and ran delivery programs of up to 15 SAFe teams where cross-team coordination is essential. My work involves aligning stakeholders and departments in transformation and delivery efforts.

I have a pragmatic and people-oriented approach, and facilitate change by building bridges between stakeholders and empowering teams to navigate resistance and adopt new practices that stick. My coaching supports personal growth, team maturity, and organizational resilience.

Previous I have worked in different roles like Transformation Lead, RTE and Executive Coach, and I know how to align many teams simultaneously. Also I am experienced in leadership development and have led multiple large delivery programs and Agile transformations.

SAFe Program Consultant and trained Co-Active and ORSC coach.

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The Battle

Sangam Pandey

Anco van der Wurff

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