Corepg

With a proven track record of delivering at least a 50% increase in sales, I lead teams in transforming retail environments through innovative marketing techniques and sales optimization strategies.

▪ Expertise in Retail Sales Boosting: Implementing data-driven approaches to identify key market opportunities and consumer trends, guaranteeing substantial sales growth with the same budget.
▪ Guaranteed Results: Dedicated to not just meeting, but significantly exceeding sales targets, offering clients peace of mind with guaranteed outcomes.
▪ Comprehensive Marketing Solutions: From in-depth market analysis to the execution of tailored marketing campaigns, I offer end-to-end solutions to invigorate retail sales.
▪ Strategic Planning and Execution: Combining creative marketing tactics with strategic planning to ensure sustainable growth and increased customer engagement in the retail sector.
▪ Collaborative Leadership: Leading cross-functional teams to synergize efforts in sales and marketing, resulting in accelerated growth and enhanced brand visibility.
▪ Client-Centric Approach: Focused on understanding unique client needs and delivering customized strategies that align with their specific retail goals.

Founder

Cadeu

Forward-thinking Managing Director with a proven track record of delivering extraordinary results in competitive markets. Specializing in crafting strategic marketing plans that have quintupled ROI and significantly increased customer lifetime value (LTV).

▪ Strategic Marketing Mastery: Expert in developing and executing comprehensive marketing strategies that resonate with target audiences and drive substantial business growth.
▪ Remarkable ROI Achievement: Successfully increased return on investment by 5 times through innovative campaigns and data-driven decision-making, setting new performance benchmarks.
▪ LTV Growth Expert: Demonstrated ability to enhance customer lifetime value by 75%, leveraging in-depth consumer insights and tailored engagement tactics.
▪ Leadership and Team Building: Lead and inspire marketing teams to achieve excellence, fostering a culture of creativity, accountability, and continuous improvement.
▪ Cross-Functional Collaboration: Excel in collaborating with sales, product development, and customer service teams to ensure a cohesive and effective market approach.
▪ Data-Driven Decision Making: Utilize advanced analytics to inform strategy, continuously adjusting to market trends and consumer behaviors for maximum impact.

Passionate about driving marketing innovation and business growth, I am dedicate

Co Managing Director

Hayran

Resourceful Sales Assistant with a knack for revolutionizing sales through innovative negotiation tactics and advanced CRM implementations. My approach combines a deep understanding of customer psychology with state-of-the-art technology, driving notable increases in sales performance.

▪ Master Negotiator: Excel in deploying sophisticated negotiation strategies that lead to successful deals, building strong relationships, and boosting sales figures significantly.
▪ CRM Implementation and Optimization: Demonstrated expertise in selecting, customizing, and managing CRM systems to streamline sales processes and enhance customer engagement.
▪ Sales Innovation: Constantly seeking and applying innovative techniques in sales to stay ahead of market trends, ensuring sustained growth and competitive advantage.
▪ Team Collaboration and Support: Act as a pivotal team member, supporting sales teams with data analysis, insightful customer insights, and administrative excellence.
▪ Results-Driven Approach: Focused on delivering tangible results, my contributions in sales strategy and customer management have consistently led to substantial increases in revenue and customer satisfaction.

Sales Specialist

Made over $20 mln for clients, i help entrepreneurs increase their sales rapidly within a month

Are your sales figures falling short of expectations? 

You might be overlooking a critical factor: your sales strategy.

In today's hyper-competitive market, it's not enough to have a great product or service. You need a razor-sharp sales approach that:

1. Cuts through the noise
2. Speaks directly to your ideal customers
3. Transforms prospects into loyal clients

But here's the harsh truth: Most businesses are stuck in outdated sales paradigms, wondering why:

- Their expensive marketing campaigns barely move the needle
- Their sales team is burning out without results
- Their revenue growth has hit a frustrating plateau

Sound familiar? You're not alone.

What if I told you there's a way to:

- Identify and exploit your unique market advantages
- Craft a sales narrative that resonates with decision-makers
- Build a scalable, repeatable sales process that drives consistent growth

It's not magic. It's strategic sales growth consulting.

As a Sales Growth Consultant, I specialize in helping businesses like yours break through sales barriers and achieve exponential growth. Through collaborative analysis, tailored strategies, and hands-on implementation, we'll transform your sales approach from the ground up.

If you want to increase your sales? Drop me a DM

If we are the right fit, we will make your company great

Sahib Sh

Ssekisambu.

Support Clients with building irresistible professional brands, teach them how to monetize their followers and how to retain their clients.

Conduct LinkedIn Audio Events to mentor the company prospects on how to grow and sell on LinkedIn.

Associate, LinkedIn Branding & Sales

Virtual Assistant

SBS (Branding + Sales)

-Recieve and respond to inquiries by providing prompt solutions.
-Follow up and gather feedback from customers on the impact of the service.
-Conduct research and identify profiles that need optimization.
-Remind clients of their expiration date for  their website.

Virtual Customer Support

Chiromo Hospital Group

As a dedicated customer service, I have continued to demonstrate commitment to excellence consistently to ensure customer satisfaction. I took each moment as an opportunity to delight customers and exceed their expectations through exceptional service. 
•	Achieved 98% accuracy rate by recording and verifying crucial information on over 30 daily calls.

•	Conducted comprehensive needs analysis for 90 customers, resulting in a tailored product offering that increased customer satisfaction by 25%.
•	Resolved customer inquiries promptly, achieving 90% customer satisfaction. 
•	Developed and implemented standardized procedures to ensure the provision of accurate and complete information to internal stakeholders; reduced information gaps by 25%
•	Streamlined and managed the filing and printing process for patients' dietary sheets, ensuring accurate portion sizes and adherence to dietary requirements; reduced errors by 50%

Customer Service Representative

The Nairobi Hospital

As a customer service in the healthcare setting, my role is important in taking care of patients in terms of dietary needs with ease and confidence. I was committed to addressing inquiries with empathy ensuring seamless navigation around the hospital. I worked closely with colleagues to ensure patient's needs are addressed promptly and while respecting their privacy.
•Managed all menus and requested food orders by analyzing and summarizing orders prior to service ensuring 100% accuracy.
•Collaborated with cross-functional teams in ensuring cleanliness in the food service area and serving quality food reducing food contamination by 90%.
•Ordered weekly supplies on time to ensure 100% availability to run the restaurant during service delivery. 
•Optimized meeting reservation workflow via telephone increasing overall booking accuracy by 25%.
•	Investigated and reported complaints regarding food quality and service for appropriate action.
•	Developed and maintained customer relationships by providing exceptional customer service.

Customer Service 

InterContinental Nairobi

As a hostess, I served as the initial contact of a guest from arrival to seating. Guide them to their table and ensure they are comfortable and their order is taken.  I pay keen attention to the restaurant layout, table availability, and station designation to maximize restaurant operations.

•  Leveraged exceptional interpersonal skills to address guest inquiries, offer recommendations, and resolve issues promptly; maintained a 80% customer satisfaction rate. 
	Identified potential opportunities and followed up on the same which increased revenue growth by 25% through upselling food and beverage items 
Manage reservation requests and ensure accurate information resulting to decrease in booking errors.
Provided guests with menus, and briefed them on new items and items on promotions. 
Re-stocked dining area supplies such as napkins, salt, pepper, and extra utensils, resulting in service efficiency. 
	Took guest orders and followed up with the kitchen staff regarding the order progress reducing time to 30 minutes for al carte.

Hostess

Fairmont The Norfolk

•	Checked in with guests to make sure they were enjoying their meals and correct any problem.
•	Communicated with guests on regular basis and ensured that they are satisfied.
•	Delivered the food orders from the back of the house to the customers and serve them correctly.
•	Cleared away dirty plates, glassware, flatware, linens and clean table after guests have finished.
•	Relayed order information to the kitchen.
•	Followed up with kitchen staff to ensure order is prepared on time.
•	Promptly and courteously took orders for food and beverage from guests, posted the same in the POS and served accordingly.

Waitress

•	Escorted customers to their tables and presented the menus.
•	Received food & drink orders & served customer requests to the standards required.
•	Informed guests on special of the day and made recommendations from the menu as per guest request.
•	Maintained cleanliness in the counters, tables and back area of the restaurant.

intern

Overland Travel Adventures

•	Made reservations for clients
•	Reduced paperwork by compiling information on accommodation facilities in an excel sheet
•	Design brochures for promotional purposes for Lake Turkana Cultural Festival
•	Prepared materials for tour guiding with birds and animal characteristics

Intern

Customer service |Hostess | Making customer experience memorable | 5+ Years' hospitality experience

If you are a founder, small business owner, start-up, or entrepreneur, you are:

-Spending too much time on repetitive tasks
-You're not happy with the results you're getting by DIY
-Its difficult to hire and retain in-house employees.

You don't need to do everything by yourself to become a master of all skills to build a successful business

I do that for you through:
-Nurturing your customer base 
-Staying on top of your customer's mind
-Keeping your customer engaged
-Staying up-to-date on market insights

Whether its through:
-Handling and addressing issues promptly 
-Consistency communication through various channels
-Strategic customer follow-ups and feed gathering.
-Analyzing feedback for actionable insights
-Proactive listening on social media platforms through content creation

Your business can succeed by delegating tasks to a virtual assistant.

I offer services in customer support tasks such as calendar management, email management, or content creation that suit your needs.

Now think about how you could be sipping your morning coffee comfortably, traveling the world, and cherishing your moments with family, knowing your business thrives under expert care.

So why wait?

DM "Customer" for more info.

taplio

The Battle

Sahib Sh

Lucy Njenga

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