Quick Silver Systems, Inc.

Leading web based software built from the ground up specifically for insurance by industry professionals - Rate, Quote, Bind, Back-office, and Claims Processing in a completely customizable template based system.

Rusty Hive Software

Web based software for the medical field.

Maximum Processing, Inc.

Built the business from it's beginning in the back bedroom of my home to over 100 employees in the USA with offices in China and Russia. Purchased by Sapiens who is taking it to the next level and expanding it's product offerings!

American Strategic Insurance

Vice President of IT

Quest 2000

Lead Software Engineer

With over 20 years of experience in web software development and management, I am passionate about creating innovative and user-friendly solutions for complex problems. My mission is to leverage my expertise in web applications, databases to deliver high-quality software that meets the needs and expectations of the insurance industry. As the CEO of Quick Silver Systems, Inc., I lead a talented and diverse team of professionals who share my vision and values.

At Quick Silver Systems, Inc., I oversee the development and implementation of web based software that is built from the ground up specifically for insurance by industry professionals. Our software offers a complete solution for rate, quote, bind, back-office, and claims processing in a fully customizable template based system. I am responsible for setting the strategic direction, managing the operations, and ensuring the customer satisfaction of our software. I also work closely with our clients and partners to understand their requirements, provide feedback, and offer support. I am proud of the achievements and growth that we have accomplished at Quick Silver Systems, Inc., and I look forward to continuing to innovate and improve our software and service.

Sean Pitcher

Deljo Heating and Cooling

As General Manager at Deljo Heating and Cooling, I spearheaded a significant growth phase, increasing business revenue from $5 million to $20 million. My strategic planning and execution were key in leading the company through a successful exit with a private equity firm in 2022. I focused on enhancing customer satisfaction through process improvements and operational management, balancing customer needs with company profitability. My tenure was marked by fostering strong partnerships, negotiating contracts, and championing customer relationship management, which contributed to high retention rates and referrals.
Creating repeat customers, Implementing process and continuous improvement, Providing direction and driving accountability, developing a high-performing team, Driving financial results

General Manager

In my role as Sales Manager at Deljo Heating and Cooling, I was responsible for doubling the HVAC sales from $5 million to over $10 million. My approach combined strategic sales initiatives with a deep understanding of market dynamics and customer needs. I led and trained a sales team to exceed targets, built strong client relationships, and adapted sales strategies in response to market trends. My efforts not only drove significant revenue growth but also ensured high levels of customer satisfaction throughout the sales process.

Sales Manager

Heartland Home Services

As the Region General Manager for Heartland, I play a pivotal role in leading multiple brands within a defined geographical area. Reporting directly to the President and Chief Operations Officer (COO), I'm responsible for the overall strategic, operational, and financial performance of the brands under your purview. Your focus will be on driving revenue, fostering a culture of safety, and ensuring high levels of employee engagement and retention across the region.

Regional General Manager

Between Two Furnaces

HVACA sales podcast. Sales conversations about everyday sales techniques, challenges, and everything in between.  HVAC industry legends as guests.  

https://open.spotify.com/show/19DJggVWL6HQz7aDlGVpiI?si=sJHF7RO0TLeqznK7wKtekg

Co-Creator

American Home Heating 

in 2018, I embarked on an incredible journey when I acquired American Home Heating. With a clear vision and unwavering dedication, I transformed this once-promising venture into a thriving and profitable business. Through innovative strategies, operational excellence, and a dedicated team, we achieved remarkable growth and success.
I implemented cutting-edge technologies, expanded our market presence, and fostered strong partnerships that contributed to our exponential growth.

In 2020, I successfully executed a strategic exit strategy that allowed American Home Heating to maximize its value and potential. The sale of the company marked a pivotal moment in my entrepreneurial journey, further validating my ability to identify opportunities and drive results.

Co-Owner

Town & Country Services

During my tenure as Vice President of Business Development at Town & Country Services, I played a crucial role in tripling the company's revenue from $1.2 million to $3.2 million. My strategic insights contributed to the company's recognition in the Inc. 5000 list of fastest-growing companies. I managed P&L and key account retention, implementing effective performance measures to optimize operations. My leadership was instrumental in driving business growth and operational efficiency.

Vice President of Business Development

I am a seasoned HVAC business leader with over 18 years of experience in the industry. As the General Manager at Deljo Heating and Cooling, I spearhead the daily operations of a high-performing company in the Greater Chicago Area, delivering exceptional results for our customers, employees, and stakeholders.

My core competencies include sales, customer service, process improvement, and team development. I have a proven track record of driving revenue and profit growth by implementing strategic plans and continuous improvement initiatives. I also foster a culture of safety, accountability, and excellence, creating repeat customers, streamlining processes, providing direction, and developing a highly efficient team. In addition, I am always eager to learn new skills and expand my knowledge, which is why I have pursued various certifications, including Leadership for Senior Managers from Nexstar Network.

Luke Weiden

Why I Love the Home Services Industry
If you’ve spent any meaningful time in the home services world, you know this: it’s not glamorous, but it’s real. It’s honest. It’s built on the backs of some of the hardest-working, salt-of-the-earth people you’ll ever meet.
I love this industry because it’s full of men and women who wake up before the sun, load their trucks, lace their boots, and go out into our communities to solve real problems for real families. No filters. No shortcuts. Just skill, grit, and heart.
I’ve seen technicians crawl through attics in August heat, stand in freezing basements in February, and stay late on holidays so a family can have heat, hot water, or safe air quality. I’ve watched comfort advisors, installers, plumbers, and dispatchers carry the weight of a customer’s stress and turn it into relief. These are the unsung heroes who keep homes running, keep families safe, and keep entire communities moving.
That’s why I love this work.
 Because it’s not about transactions—it’s about trust.
 It’s not about equipment—it’s about people.
 It’s not about selling—it’s about serving.
And when you get to lead teams like this… when you get to be part of their growth, their wins, and their stories… you realize quickly that the home services industry isn’t just a career path. It’s a calling.
To every field professional out there—the techs, installers, plumbers, electricians, comfort advisors, apprentices—you’re the heartbeat of this industry. You’re the reason I’m proud to be part of it.

Executive Leadership-Driving Revenue & Employee Engagement

We need more HVAC techs, plumbers, electricians, welders.

The biggest barrier? Money.

What if trade schools were free? Paid training, tools upfront, guaranteed jobs afterward?

A lot of my friends are already doing this. 

They’re filling positions faster, with motivated people who see a clear path to a stable, lucrative career. Why doesn't the government make this easier for contractors to start up? It takes capital, people, and a vision...

It’s time we make this the norm.

Let’s market the trades as the future — to parents, schools, and young people tired of debt.

Our industry’s growth depends on it.

Let’s build a stronger, better workforce.

#HVAC #Trades

Lane Kiffin was fired multiple times—by the Raiders, USC, even publicly on the tarmac. Most careers wouldn’t survive that.

Today, he’s one of the highest paid coaches in college football.

The lesson isn’t about football. It’s about resilience.

Setbacks, restructures, lateral moves—they’re part of growth.

The ones who rise? They’re the ones who keep moving when others stop.

If you’re in a transition, remember:
it’s not about avoiding the fall,
it’s about how you get back up.
#keepmovingforward #homeservices

Big HVAC Industry Drop: September shipments of ACs and heat pumps fell 42% YoY, the sharpest decline in over a decade.

AC shipments ↓ 49%
Heat pumps ↓ 31%
YTD combined shipments ↓ 14%

Source: HomePros

Why it matters:
When the market cools, strong operators sharpen their edge. For home-service leaders, this is a reminder to double down on operational discipline, technician training, and delivering real value—not just equipment. Focus on building long-term relationships with your customers, not the quick sale. 

What to focus on:
• Stronger tech training + “help-don’t-sell” mindset
• Flexible quoting & financing
• Leaner operations: Cost-saving measures are more important than ever to weather the storm. 
• Proactive customer communication

Curious—what are you seeing in your markets? Price pressure? A shift toward service over replacement?

#HVAC #HomeServices #BusinessStrategy #Operations #Leadership #Chicago

Open article: HVAC shipments plunge 42% in September by homepros.news

Attn: Homeowners!!!

Don’t be that guy. You know the one. Hovering, micromanaging, asking questions every two minutes.
It’s frustrating for the technician and slows down progress.
Even worse? It can lead to mistakes, missed details, and worst of all—costly rework.
I’ve seen it firsthand.
A homeowner constantly watching over the tradesman, making the job drag on.
They added hours, caused delays, and doubled the frustration. Contractors should charge more when a homeowner does this!

If you have done enough research in advance and selected a highly credible company, then trust your decision. 
Give them space to do their job right.
Respect their expertise and experience.

So, next time, remember:
Let professionals work. #hvac # skilledtrades

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