Louis Dreyfus Company

Leading core technology and cybersecurity for LDC, a $59B trading business across 100+ countries. Focused on accelerating innovation, leveraging data, and optimizing costs.
Spearheading initiatives in cloud and edge computing, cybersecurity, digital workplaces, and network modernization.

Key achievements 
✦ Orchestrated C-suite strategy to achieve key business milestones.
✦ Saved $9M over 5 years via Azure cloud migration and DC shutdown.
✦ Cut 18% in technical debt in 1 year through modernization.
✦ Doubled bandwidth while reducing costs by 15% via SD-WAN.
✦ Increased project delivery speed through Agile methods.
✦ Boosted operational scalability via infrastructure automation.
✦ Initiated a multi-year digital resilience program.
✦ Improved cost-efficiency leveraging near/offshores locations.

Global Head of technology & Group CISO

Accelerated the cybersecurity transformation. Managed a multimillion-dollar budget and forged C-suite alliances to strategically expedite cybersecurity initiatives and risk management.

Key Achievements:
✦ Directed cybersecurity strategic planning aligned with business goals.
✦ Spearheaded IT/OT cybersecurity strategy, mitigating key threats.
✦ Built 24/7 SOC; cut incident response to <1hr.
✦ Led cross-functional teams to raise NIST score by 54%.
✦ Halved vulnerabilities via targeted patch management.
✦ Secured digital projects via DevSecOps integration.
✦ Cut phishing clicks from 16% to 4% via user training.
✦ Orchestrated crisis management and disaster recovery plans.

Global Head of Cyber Security & Risk | Group CISO

Define, deliver, and support end-to-end IT services for Digital Workplace, Service Desk, Process Automation, HR, and Communication worldwide. Managed 34 professionals and a $12M annual budget. 

❖❖  Digital workplace ❖❖ 
✦ Create a blueprint for action that aligns digital initiatives with company business objectives.
✦ Deploy new collaboration landscape (Office 365, Outlook, OneDrive, SharePoint and Teams)
✦ Global migration of 12k PC and 6.5k mobile devices to Windows 10 and Intune 
✦ Sustain existing unified communication with Cisco VoIP and deployment of WebEx
✦ Create digital usage adoption plan to boost collaboration and elevate usage by 140% in 1 year.
✦ Drive cost optimization thanks to an extensive revamp of digital workplace support model 

❖❖ Intelligent process automation ❖❖
✦ Setup process automation IT services from ideation / business case to industrialization.
✦ Provide ongoing management and leadership for Robotic Process Automation (RPA / UiPath) and rapid application development (low code BPM / Pega) 
✦ Enable creation of 4 RPA center of excellence in Brazil, US, India and France which automated 26 process in 9 months.
✦ Setup lowcode delivery team in Bulgaria 
✦ Deployment of 4 “lowcode” application in less than 12 months in agile mode (Pega platform) 

❖❖ HR and communication ❖❖
✦ Extend workday HRIS scope by deploying absence management and employee self-service in 25 countries
✦ Manage HR contract renewal & negotiation generating 1.2m$ savings over 3years
✦ Implement the company’s first Learning Management System (Litmos LMS)
✦ Lead corporate website redesign

❖❖ IT transformation ❖❖
✦ Supporting creation of a new competency framework, culture, communication plan, and organization design
✦ Create an organizational change management practice integrated to facilitate adoption of new usage.

Senior IT Service Manager - Digital workplace, Process Automation

Develop and deliver best in class services for Communication, Collaboration and Human resources worldwide. Manage and hire a team of 10 people in France, Italy, Bulgaria and India. Budget of 5.3m$

❖❖ Collaboration & portals ❖❖
✦ Rationalization of SharePoint application portfolio: service offering, delivery model, infrastructure & migration.
✦ Deployment of Office 365: SharePoint online, OneDrive, Office Groups, Nintex
✦ Setup of rapid delivery team for small app & process; 40+ apps deployed. (2 persons in Bulgaria / India)
✦ Build and animation of change management practices & community for the group. 

❖❖ Communication ❖❖ 
✦ Deployment of corporate & 20+ market specific websites: (www.ldc.com)
✦ Roll-out of corporate & regional intranets, Newsletter for 18 000 employees (SharePoint)
✦ Manage rebranding of internal & public facing IT systems following company identity change (177 apps, 16 teams, 4 month)

❖❖ Human resources ❖❖ 
✦ Roll-out of HR ERP for 55 countries in 3 years. (Workday)
✦ Build HR reporting system providing analytic capabilities on global workforce (Organization, performance and cost)

I'm also participating actively on major IT department transformation including: IT process & operating model -  Make or buy strategy - Shared service center creation in India then Bulgaria.

IT Service Manager - HR, Collaboration & Communication

Evanta, a Gartner Company

A peer-driven community with an agenda shaped by a leadership team of influential CIOs and CISOs from the France's largest organizations, all with a focus on driving real-world solutions to the leadership challenges CIOs and CISOs face in today's business climate.

By CIO/CISO, Leaders learning from Leaders.

The Governing Body determines topics, nominates speakers, peers and vets technology partners.

CIO/CISO Community Governing Body Member

Served as the end-to-end owner of the Collaboration solution and finance Business Intelligence for the European and Black Sea region, ensuring the solution was in sync with the service strategy and ran smoothly. Continually monitored KPIs to maximize value, adoption, and satisfaction of the solution across the organization. 

★ Managed a team of three people to develop all new solutions and provided dedicated Tier 1, 2 and 3 escalations to maintain operations and continuity. 

★ Supported and deployed the Operational BI for Finance ERP, consisting of Dynamics AX, SSRS, and SQL. 

★ Oversaw SharePoint and its collaborative solutions, including SharePoint, Nintex, C#, and Asp.net. 

★ Acted as project manager for multiple small initiatives, and managed all solution evolutions, changes, new requirements, infrastructure, and documentation.

Solution manager - Finance BI & Collaborative solutions

Orange Business Services

Acted as technical lead, manager, and support for 5 development team members, while also defining software architecture, writing functional specifications, and facilitating the creation of project methodology for the Lyon agency. Prototyped applications, optimized its performance, and developed complex features to appeal to targeted audience segments. Animated the global architecture community for both Paris and Lyon agencies. 

★ Overhauled the Intranet’s “CasWeb” as well as several collaborative portals for the Casino Group, serving as the SharePoint team lead and delivering the project within nine months. 

★ Assembled “Espace Fournisseur,” which paved the way for an easily manageable RFP process for La Poste, acting as the SharePoint team lead and completing the project in six months. 

★ Architected the dematerialization of the invoicing process for Bouygues Immobilier, finishing the project in seven months and generating a significant improvement in vendor and invoicing management. 

★ Worked as the Technical Project Manager on a year-long project to redesign seven “Group Seb” websites across 30 countries.

Architect & Technical Project Manager

Established and maintained the integrity of 2 projects throughout their entire lifecycle, delivering all results on time and within budget. Promoted to a position of increased authority due to strong teamwork, customer service, technical knowledge, and strong leadership skills of a dedicated, three-person team. Cultivated and managed partnership with our client, as well as answering to RFPs. Oversaw the technical architecture, software development, and quality insurance protocols for the department.  

♦ Restored the “aeroportsdeparis.fr” portal, delivering the final product within three months. 
♦ Guided a nine-month-long roadmap to create an "asset inventory and monitoring" application for Nokia/Philips.

Project Manager

EADS

Garnered valuable training in software development, while designing applications for various computer and integrated systems.

♦ Complied with all requirements while creating a data management application linked to SAP.
♦ Led the development and roll-out of the solution to 60K end-users.

Software Developer

Symetrix

With over 20 years in the tech and cybersecurity sectors, I've led digtial transformations for multi-national companies, managing budgets in the millions and teams across continents. 

I'm passionate about aligning technology with business vision. Whether it's saving millions through strategic cloud migration or enhancing cybersecurity postures, my focus is on delivering tangible results.

I'm always eager to collaborate with professionals who are as passionate about tech innovation and cybersecurity as I am. 

Let's turn a LinkedIn connection into a meaningful collaboration.

Sébastien Carriere

- LDC Global WAN Transformation
Managing the transformation of LDC WAN network with SDWAN technology for 300 sites including the worldwide backbone 
•	Capex: 4M USD, Opex: 5M USD
•	Initiate, implement, and execute the RFP at global level to choose the best provider for SDWAN Fortinet infra. 
•	Responsible for the organization and the overall project governance. 
•	Assign responsibilities and coordinate regional operational staff to ensure successful completion of the project. 
•	Regular project reporting to the LDC global management and the regional managements 
•	Collaboration with purchase department to ensure that major service contracts and SLA contracts with vendor address the design, implementation, and operational support.
•	Putting in place an agreement with the vendors (Cisco, Aruba & Singtel) such that both parties understand how to fulfill their commitments.

- LDC Global Network Standardization (LAN, WiFi & SDWAN)
•	Managing regional SPOCs for day-to-day operations for LAN, WiFi & SDWAN solutions.
•	Scope: 300 sites worldwide.
•	LAN Standardization + WAN Optimization + Standard Price Catalog with Global discounts.
•	Wi-Fi Standardization + Price catalog applicable for all regions.
•	Governance of global Standard documents for LAN, WiFi & SDWAN solutions.
•	Managing vendors for LAN, WiFi & SDWAN solutions.

- LDC Global Network Performance Monitoring 
•	Scope: 300 sites worldwide 
•	Measure the monthly network performance and share the customizable report with Network Service Line management. 
•	Identify the issues and then resolve them with vendors and level 2/3 and architect teams.
•	Analyze the technical feedback from Architects/regional operations team and then take action to improve network performance.

Network Solutions Manager

BNP Paribas

Managing multiple projects for BP2I in cybersecurity, infra and telecom domain by using Cloud technology.
Identify required resources, assign responsibilities and coordinate project staff to ensure successful 
completion of the project.
Responsible for the execution of the multiple projects in a fixed duration and budget with proper 
quality of deliverables to the internal and external clients.
Regular project reporting to the transverse management, sponsors and other stakeholders. 
Follow up of all the incidents and problems occurs during the production phase. 
Responsible to defend the changes in front of CAB (Change Acceptance Board).
Track and resolve critical issues to minimize project risk factors.
Technical Environment: Data Centers, System Windows, RHEL 7.6, AIX, Virtual VM and Physical 
Server delivery, Network and Telecom infrastructures, Clarity, Delphes, Dalia, Customized Incident 
and change mgmt. portals. 
Client: BDDF, CIB, FGAT, Cardiff, Fortis, BNL.

Senior Project Manager - Independant Consultant

Bouygues Telecom

Manage the transverse projects related to the Netflow and network monitoring with network and deployment teams for the Bouygues internet and mobile networks. 
•	Follow up the integration of network monitoring tools with different internal teams
•	Lead the activities to find a powerful monitoring tool according to technical specifications indicated by the internal clients 
•	Manage the Netflix reporting to analyze the network traffic (upstream & downstream)
•	Detailed bi-monthly project reporting to Project Director and Team Managers 
•	Technical Environment: Data centers, Cyber Security, Cloud Computing, Internet & Mobile networks based on Cisco & Alcatel, network monitoring tools (NFSEN / GENFSEN, Cacti, Arbor (Security), LAN, WAN etc.  
•	Client: Internal Bouygues Teams

Orange

Initiate the i-TTM RAZ (Refresh Admin Zone) project for Orange Cloud for Business. 
Objective is to simplify, secure and centralised the OCB admin zone for Orange users / partners across the globe.

Senior Project Manager

•	Initiated the Cisco Operations in Major Service Center with India Orange CEO, direct day to day operations reporting to Orange Business Services Director in France  
•	Act as a bridge between Orange France and Orange India to build the new platform for Cisco Services for international and domestic clients 
        Collaboration with Sourcing to ensure that contracts (SLA) with Cisco address the design, implementation and operational support
•	Putting in place an interlock with the vendor Such that both parties understand how to fulfill their commitments. 
•	Regular reviews with the vendor to compare performance with commitment identify improvement opportunities and track them. 
•	Coordinating the regional technical team's L2, L3, and IBNF teams based in Gurgaon, Cairo, Rio, Mauritius and Slough to follow up the customer incident escalations. 

Technical Environment: Orange B2GaaS (Business together as a Service), Contact center in cloud (CaaS), Audio, Video & Web Conferencing Solutions (WebEx), Cisco Jabber, Microsoft Lync, LAN, WAN. 

Clients : Agilent, Akio, GDF SUEZ.

Senior Manager - Vendor Management & Global Operations

Project Manager – Network & Telecom
Define the project scope of work, financial plan, its goals and delivery. 
Identify required resources, assign responsibilities and coordinate project staff to ensure successful completion of the project.
Design project documents to monitor project performance and ease of data retrieval.
Lead and Report on project progress and communicate relevant information to superiors. 
Track and resolve critical issues to minimize project risk factors. 

Projects: 
CRM AMEA Project   Duration : 28 months
Prepare, Organize and Manage (5 person team, 800K€ budget for 2012) the CRM project in order to provide the low cost innovative Voice services to SoHo and SME in Africa, Middle East and Asia region.  
•	Work with Techno centers and Orange affiliates Business and Marketing Units, mainly with I lab Cairo, Egypt and Amman Techno center, Jordan.
•	Feasibility study of Orange solutions with Product Managers, Marketing Managers and Business Managers: 
	Customer Relationship Mgmt.: Analyse the sugarcrm, VTiger, OrangeCRM & Vocalcom solutions. 
	Call Center Solutions: Contact Center Express, managed, integrated and in Cloud (CaaS).  
	Special Services: Toll Free Numbers, Indigo, Premium etc. 
	IVR services (basic, premium, platinum) & 
	Unified Communication solutions (Orange B2GaaS – Business together as a Service including  Cisco Jabber & Microsoft Lync solutions) offered by Orange.

VoIP Poject   Duration: 12 months
Responsibility of simplify the architecture of the VoIP platform (Cisco, Avaya, & Genesys) at Orange Labs, Issy les Moulineaux (team of 2 Architects & 2 Integrator/Valideur): 

BIV SIP Project   Duration: 12 months
•	Lead the integration and validation of the Internet voice Platform. 
 
Contact Multicanal Project   Duration: 10 months 
•	Responsible for the integration and validation of all the functional units of the call center solution: Contact Multicanal V5 with Cosmocom (team of 4 Consultants).

Project Manager - Network & Telecom at Orange Labs and OBS

EVITA Project (Evolution of traditional to IP Telephony) : Manage all the activities to migrate the TDM sites to Orange IP Telephony network including:
•	Responsible for the organization and the overall project governance. Manage and train the ressources (2 Technical Experts).
•	Plan the site migration schedule in accordance with each customer site and the engineering team.
•	Monitoring the development of migration tools (scripts, BDD) and integrate them accordingly. 
•	Manage the production and service activation for each migration.
•	Collaboration with level3 support staff to handle customer technical issues after the migration.
•	Detailed weekly report to the Orange Contact Center management team. 

Technical Environment: Cisco Contact Center including data servers, CUCM, ICM, CVP, PG's, and VMware tools Scripting etc.

Client: Orange Mobile - 22,000 agents in France.

Senior Project Manager - Orange Mobile Platform -Orange France

•	Manage the deployment of several transverse projects (data and voice) at the national level. 
•	Update the technical documents and specifications for the technical interventions at client site. 
•	Troubleshoot the network and telephony at client site as a CERAC expert. 
•	Work with regional expert groups to deploy the complex projects with business and client intervention units, 

Technical Environment: Cisco Call Manager, Alcatel Omni PCX 4004, Maatra Aastra, Nortel Passport, LAN, WAN, Fibre Optics, Cisco ASA. 

Clients: EDF, GDF, CPAM, Bodycote, Aprilium.

Expert - Network & Telecom Projects

Ministry of Education, Govt of France

Eiffel Scholarship for higher studies in France

CDAC (T&M) Ministry of Communication, Govt. of India

IT & Network Engineer 
•	Management of the annual support contract (IT & Cisco ATM network) at customer site.  
•	Management of customer resources (4 IT technicians, 2 Network Engineers) according to project requirement. 
•	Troubleshooting and administration of technical issues related to IT and networks. 

Technical Environment: Microsoft Servers, PC's, Printers, Fax Machines, Switches and Routers Cisco. 

Clients: Oil India Ltd

IT & Network Engineer

Delhi Metro Rail Corporation Ltd

•	Networking set up of New Delhi metro trains (ISDN & Leased Lines, Cisco equipment’s etc.).

Project Associate - Inetrnational Metro Civil Contractor (Final year Internship)

•	20+years of international and multicultural work experience developed in India, England & France (speaks Hindi, English & French) in the field of IT, network, telecom & cyber security 
•	Managed the network & telecom teams across the globe, launched RFP at global level for WAN transformation, Program/Project Management (Cloud Computing, SD-WAN, Infra, Network, Telecom, IT & Cyber security) by using Clarity
•	IT Service Management & Transformation (service strategy, design, transition and operation mgmt.)
•	Managed the migrations, incidents, changes & problems of transverse IT infrastructures  
CERTIFICATIONS 
Orange University ITIL V3 - 2013
Project Management (PMI Certified) - 2011
Cisco CCVP IP Telephony part 1 & 2 - 2007 
Cisco CCNP Switching Certificate - 2005
Cisco CCNA Certificate - 2002

taplio

The Battle

Sébastien Carriere

Mukendra Singh Janghu

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?