Coolie

1. Launched in < 4 weeks
2. Acquired 200+ users and paying customers

Co-Founder

Secret

1. Developing business, generating revenue & leading partnerships with top SaaS companies worldwide via cold outreach methods & nurturing inbound leads
2. Responsible for strategizing & executing new business plans with the co-founders
3. Aligning with cross-functional teams to ensure smooth onboarding of the clients, solve business operational issues & share feedback
4. Leading & managing the different stages of the sales cycle
5. Guiding, training & motivating team members

International Sales, Business Development & Partnership Lead

Zapp

1. Evaluated and reported on KPIs, improved process & proposed solutions to increase the output thus achieving 100% SLA
2. Partnered with customer service & cross-functional team to solve operational issues
3. Refined & supervised the operations procedure in close collaboration with the other departments
4. Coached & led a team of 8+ people in the alignment of the company values

Operations Lead

Business Tools Centre - India

1. Exceeded the ARR target of the company by finding new opportunities, opening & managing new and existing accounts, offering suitable solutions, negotiating contracts & closing the deals
2. Customer acquisition of national & international clients (retail & wholesale) by hunting, presenting, educating and demonstrating the company’s products & services via cold calling, emailing, consultation, attending exhibitions & seminars, etc.
3. Amplified ROI of key accounts by ameliorating up-sell opportunities
4. Retained clients by measuring & evaluating their needs and improved the number of referred clients year on year.
5. Launched worldwide business service by initiating B2B & B2C marketing campaigns online that augmented the lead count
6. Managed, reported & forecasted the entire sales cycle by using MS Excel & CRM software
7. Mentored, hired & trained a team of 10 people (SDR & Manager) and retained them with strong work culture & ethics

International Sales, Partnership & Business Development Manager

Moshe Productions Private Limited

1. Developed 3 business projects from scratch, pitched the story line & raised an investment with no prior experience
2. Started online & offline marketing promotions that produced a 15% profitable project
3. Employed & bargained the core team & key personnel fees thus decreasing the expenses by 10%
4. Led & controlled the production’s finances & troubleshot problems that arise during the production with less than 4% increase in the budget by solving problems & taking critical decisions under high duress.

Co-Founder - Sales, Partnership & Business Development

Abercrombie & Fitch Co.

1. Managed & trained a team of 7 stock associates and ensured 100% merchandise flow & presentation standards.

Team Leader

1. Retained efficiency of merchandise flow, filling & presentation standards throughout the store.

Associate

Enabling AI-powered cold (email) outbound strategies to generate revenue for B2B SaaS Companies

Cold email isn’t dead. It's just most people are doing it wrong.

👉 Helping you to book more meetings through hyper-personalized and relevant cold emails that actually get replies using AI.

◼️ Who I help: Sales reps. at fast-growing B2B SaaS companies.

◼️ What I do: Help you write prospect-specific cold email sequence that cut through the noise.

◼️ How I do it: By combining deep cold outreach expertise with AI-driven personalization, delivered inside a simple & scalable workflow.

✅ I’ve spent a decade studying what works in outbound and what gets ignored. Now I’m building the tool I wish every SDR had.

1/ It helps sales reps. write prospect-specific, tailored cold emails in seconds. No more template or ​{​{spintax}}

2/ Help B2B sales reps. turn bland outreach into booked calls, at scale.

SDRs are burning time on low-performing cold emails. I built Coolie to fix that with 10x faster personalization and real replies.

No more templates. No more guesswork. Just cold outreach that works 

Want me to roast your copy? Send me a DM to get started 📧

Shabbir Bhanpurawala

Software Rocket

Business Development Manager

Sabai Ecoverse

Business Growth Manager 

Meveto USA 

✔️Managed the CRM system for a Worldwide company. 
       Including training and coaching of sales reps on best practices in using the software.
✔️Created reports to track key metrics such as 
       Pipeline development, deal close rates, and customer retention.
✔️ Lead Generation 
✔️ Email marketing

CRM (Customer Relationship Management) and Database manager 

Stamina sales outsourcing company

Business Development Specialist

KeySolutions - IT&Finance 

Hi there ! 

I'm Liana Mkhitaryan, an enthusiast who is passionate about providing outstanding customer service and streamlining CRM setups. With a focus on sales and marketing, I thrive in creating seamless interactions between businesses and their valued clients.


As a CRM specialist, I excel in crafting personalized customer experiences and implementing efficient CRM systems. My expertise lies in negotiation, customer support, advertising, and marketing. Whether it's optimizing existing processes or building them from scratch, I love turning data into actionable insights.

 The Power of Customer Care 💼

I firmly believe that exceptional customer care is the cornerstone of any thriving enterprise. By fostering meaningful connections and empathetic communication, I help organizations build lasting relationships with their clientele, nurturing loyalty and brand advocacy.

A Passion for Problem-Solving 🤝

Beyond the technical aspects of CRM, what truly drives me is the opportunity to solve challenges and address pain points. I approach every project with an open mind and a determination to deliver results that exceed expectations.

Join My Network 🌏

If you share a passion for CRM, customer care, or the fascinating world of sales and marketing, I'd love to connect with you! Let's collaborate, exchange insights, and explore new opportunities together.

Let's Get in Touch ✉ 

Don't hesitate to reach out if you want to discuss CRM strategies, customer-centric approaches, or simply share ideas. I'm always excited to engage with fellow professionals and like-minded individuals.

taplio

The Battle

Shabbir Bhanpurawala

Liana Mkhitaryan

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