Engineering Director | "People" first - not "resources" | Drive Large Scale Distributed Platforms | AI/ML - DeepLearning | Data Engineering/Big Data | GCP Architect | Financial Risk | Learner

Seasoned Engineering Director, currently driving Digital Acquisitions at American Express, with more than 20+ years of experience leading large-scale applications in fintechs. Proven track record in driving over $40 million tech investments per year and managing products impacting 20+ global markets, 10M+ users and 10,000+ servicing center reps. Expertise in AI/ML, GenAI, Data Engineering/Analytics and financial technologies (credit and fraud risk) using Java/Python/Go. Good experience in LLM training, data curation, and fine-tuning foundation models like Llama. Seeking engineering leadership
roles in driving exponential business growth.

Skills
• Technical Leadership Technical roadmap for AI/ML and GenAI and delivery of Large-Scale Distributed Applications
• Strategic Planning Partnering & Collaborating with C-Level Executives, Researchers for technical and product strategy.
• People Leadership Exemplar of organization culture, Building and mentoring cohesive global distributed teams.
• Influencer Managing key external customer technical relationships including Amazon, Lowes, Delta, Hilton.

✉ shail.bade@gmail.com

Shailendra Bade

AI agents are no longer living in laboratories. 
They're out in the wild, making decisions, writing code, and connecting with everything in sight. 
And guess what? 
The old security rules don't work anymore. ⚠️

Security baked in, not bolted on. 
We've all heard it. 
But now, with autonomous AI agents, it's not just a nice idea. 
It's survival. 🔒

Let's talk reality: Meta's LlamaFirewall is a wake-up call. 
It's not just another firewall. 
It's a signal that attackers are catching up to AI, and our playbook needs an overhaul. 🚨

Here's how the attack surface has changed: 
- Jailbreaking 2.0: Hackers don't just tweak outputs, they hijack agent goals. 
- Goal hijacking: Feed the agent the wrong input and you can reroute its entire mission. 
- Code injection at scale: If your AI writes code, every output is a security risk.

I've run my own POCs using layered defenses, inspired by this new approach. 
Real numbers, real results: 
- Input filtering blocked threats with over 97% accuracy. 
- Behavioral monitoring using lightweight models caught agents straying from intended goals. 
- Output validation checked every line before execution. ✅

The outcome? 
- Successful attacks dropped from nearly 18% to under 2% in controlled tests. 
- Small, efficient models (86M parameters) outperformed their heavyweight cousins for security tasks. 
- False alarms stayed below 2.5% and didn't slow down the systems.

Here's the uncomfortable truth: 
If your AI agent can search the web, write code, and act on its own, the entire system becomes an attack surface. 
The security fence moves with every new feature you ship.

The organizations that win in the autonomous AI era? 
They're the ones building security into the DNA of their AI from the very beginning. 
Not via quick patches. 
Not by "adding a firewall later." 
But by rethinking how AI is designed, deployed, and monitored. 🛡️

Leaders, the time for afterthought security is over. 
If your plan starts with "we'll add protection later," you're already behind.

Engineering Director | Gen AI/RAG |AI/ML & LLM Systems at scale | From Financial Fraud Detection to Personalization | Data Engineering & Privacy

Mastek

Mastek acquired a local firm MST Solutions and embarking on setting up new roles across verticals to focus on the farming, I am excited to help in this journey in a different domain and leverage all service lines, Industry best practices and build on foundation laid out by current team

Vice President - Global Client Partner - PubSec Vertical

Wipro

Global Account Executive - Banking & Financial Services

Dash Consultant

IT Strategy, Fulfillment, Executive placement, Program Management

Senior Consultant

Jade Global

We are 100% digital IT firm helping several customers in the market through strong partnership of key service lines like Boomi, Servicenow, Oracle, Netsuite, SAP, Salesforce, Snowflake, Hyperscalers. I am working with global teams as first formal IBU - Financial Services and Insurance to take this journey ahead in the market

SVP, Head of IBU - Financial Services and Insurance 

Atos

• Managing an large P&L and leading the strategic direction for all financial services and insurance accounts across North America, driving company growth
• Analyze the 1st year channels to develop a precise value proposition and provide awareness of the service portfolio for the top 20 customers, increasing the cohesiveness of the company’s brand
• Standardized the global operations, customer engagement, and innovation efforts to 1 organization following the merge of Atos and Syntel, streamlining the entire service portfolio
• Proactively collaborated with a team for 3-6 months to strategically position the sales to partner with an insurance customer, resulting in closing a landmark deal within the first 6 months of the M&A
• Established a GTM approach and won new deals with the Cloud service portfolio, resulting in 1 of the fastest growing service offerings for the company and leading to the early stages of scaling the program with hyperscalers

Financial Services & Insurance Industry Head (North America) 

• Directed an onshore and offshore team of 2K+ members, overseeing the strategy for the employee growth areas of key accounts with a P&L of $200M, resulting in 10% YOY growth and expanding from the #5 to #1 rank in innovation and customer satisfaction
• Led the digital transformation efforts by defining the strategic planning and conducting training to shift the mainframe employee skills to digital expertise, developing Java, Cloud, and data experts to enhance the company growth

Atos (formerly Syntel Inc)  - Vice President, Global Client Partner (American Express)

Managed a team of 4K+ employees, leading the operational standardization initiatives to improve quality and establish defined processes, resulting in a cost savings of 30%
• Facilitated Change Management Workshops to train the team members on new roles, responsibilities, and processes following the creation of the shared services organization, ensuring seamless transitioning for all staff
• Developed SCM strategies for forecasting, upskilling requirements, campus hire requirements, and operating parameters to maximize quality and procure new customers, leading to scaling up the business

Atos (formerly Syntel Inc) - Vice President, MSO (Pune Center Head) & SCM

Integral in executing a product strategy and utilizing the advisory channel to close 2 new accounts, generating a revenue of $10M
• Converted the insurance model from staffing to services to drive annuity revenue and secure the market area, achieving managed services proposals at upwards of $20M

Atos (Formerly Syntel Inc) - Vice President & Delivery Head, Life & Retirement

Directed the Pune center operations, including the team alignment, performance scorecards, IP implementation, service line expansion, and integration and conversion of the services from the T&M model, leading to an increase in productivity
• Identified new business opportunities by implementing the Blue Ocean strategy and plan, significantly expanding the key accounts from $30M to $60M in revenue in 2 years
• Introduced Executive Balance Scorecards for key accounts to standardize all the regulations, improving the value articulation and positioning
• Initiated a solutions practice to deliver the portfolio of offerings to new markets, expanding business growth across a broader market

Atos (Formerly Syntel Inc) - Vice President & Sub Vertical Head, Payer / Health Insurance

Cultivated a baseline network with the Outsourcing Advisory Community to collaborate with 40+ firms and 150+ consultants, closing 4 deals valued at $30M within 6 months

Atos (Formerly Syntel Inc)- Head, Advisory Service Relations

Supported a large OEM customer by creating and executing RFPs against the competitive market, securing a fixed price of 80%+
• Earned a promotion within 1 year due to exceptional performance, transitioning from Delivery Manager to Delivery Director in 2005

Atos (Formerly Syntel Inc) - Delivery Director, Automotive

Tata Consultancy Services

Pioneered a single-point-of-contact account management concept, integrating monthly and quarterly reviews, SOWs, customer satisfaction surveys, and relationship mapping, significantly boosting customer satisfaction by 80%
• Implemented continuous improvement efforts and established product enhancements to meet customer requirements and procure key accounts, generating a 20% growth YOY over 3 years
• Transitioned and maintained the outsourcing of an IT Technical Helpdesk and BPO for a new customer through cross-collaboration, executing the project within 3 months

TCS (formerly Phoenix Global Solutions - USA) - Account Manager

Multiple Companies

Software Engineer

With 20+ years of experience as a Leader with recent experience in Financial Services, Insurance Industry, I have been integral to strategic business development initiatives to influence multi-million-dollar deals.  It is my passion to drive revenue growth through strategic account management through global, cross-functional, & executive collaboration.  As a leader, I have utilized project management skills to ensure process improvements while helping M&A integration efforts & delivering operations management.

Some of my key achievements include:

✅ Proactively collaborated with a team for 3-6 months to strategically position the sales to partner with an insurance customer, resulting in closing a landmark deal within the first 6 months of the M&A

✅ Directed an onshore and offshore team of many members, overseeing the strategy for the employee growth areas of key accounts with large P&L, resulting in 10% YOY growth and expanding from the #5 to #1 rank in innovation and customer satisfaction

✅ Managed a team of 40% of IT employees, leading the operational standardization initiatives to improve quality and establish defined processes, resulting in a cost savings of 30%

✅Converted the insurance model from staffing to services to drive annuity revenue and secure the market area, achieving managed services proposals at upwards of $20M

✅Identified new business opportunities by implementing the Blue Ocean strategy and plan, significantly expanding the key accounts in revenue in 2 years

✅Cultivated a baseline network with the Outsourcing Advisory Community to collaborate with 40+ firms and 150+ consultants, closing 4 deals valued at $30M within 6 months

✅Practice creation of Payer (Health Insurance), Insurance Products like Duckcreek, Guidewire and New alliances like Plaid 

Please contact me through this profile if you wish to connect.

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Shailendra Bade

Mehul Dhruva

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