Most people know what they want to say.
Very few know how to say it in a way the brain listens.

That gap is where careers stall, sales collapse, teams resist, boards drift, and opportunities disappear.
The disconnect happens fast.
In the first 3 seconds.

I teach Human Influence and the mechanics of that moment.

The 3-Second Sale is the split-second where someone decides to trust you, follow you, or buy from you.
It has nothing to do with persuasion and everything to do with how the nervous system reads your presence, your voice, and your intent.

I am one of the only people who teaches both the neuroscience of that moment and how to execute it in real-world, high-stakes environments.

Why my work is different:

I am Master Certified in
• RRT (Rapid Resolution Therapy). I can identify and clear threat responses at the neurological level
• NLP. I understand cognitive patterning and the language structures that shape decision-making

And I closed 140 million dollars in Fortune 100 sales, proving that influence is not theory. It is a skill that wins or loses millions depending on how you use it.

Most neuroscience practitioners cannot sell.
Most sales trainers cannot explain the brain.
I do both.

Every leader makes a sale. You are selling vision.
Every parent makes a sale. You are selling behavior change.
Every negotiator makes a sale. You are selling your position.
Every entrepreneur makes a sale. You are selling ideas, offers, and direction.

When you master the first 3 seconds, you master all of it.
Sales, leadership, influence, negotiations, communication, and every moment where the stakes are human.

I teach the neuroscience and the execution.
Influence without pressure.
Sales without force.
Trust without effort.

If this speaks to the part of you that knows you were built for more powerful rooms, send me the word sale and I will show you what comes next.

Shari Lueck

Deborah Heart and Lung Center

Oversee healthcare information technology initiatives and department for this unique specialty hospital renowned for cardiology, pulmonary, vascular, and other related services.

Vice President / Chief Information Officer

Richard Temple & Associates, LLC

Strategic advisory consulting for the world of healthcare providers and companies serving healthcare providers to ensure they are as aligned as possible to survive and thrive in the rapidly-evolving healthcare space.  Particular areas of advisory focus are:

•	Health System – Physician Alignment – leading a major health system in migrating toward an ambulatory-centric model of care, engaging physicians in overall strategies and in designing new ambulatory care centers that optimize workflow and improve the overall patient experience
•	Interoperability / Population Health Management / ACOs – led the building of clinical support programs that proactively engage patients holistically through their continuum of care in the most cost-efficient manner possible and establishing programs to harmonize and report on data across disparate systems and provider environments
•	Creating and Deploying Enterprise-Wide Strategies Utilizing Technology in an Optimal Manner – helping IT departments be the ideal partners in driving the success of enterprise-wide strategic and operational plans, building long-term strategic and operational plans
•	Business Intelligence / Analytics – transforming healthcare delivery through the power of creating actionable information from disparate data in a manner that respects current people, process, and organizational culture
•	Meaningful Use (MU) and the Art of “Making Meaningful Use Meaningful” – leveraging MU to truly improve care and working with providers to effectively deploy Stage 2 and Stage 3 requirements

Founder / CEO

HighPoint Solutions

Leading an Advisory practice addressing strategic areas of focus for the healthcare provider community

Vice President of Provider Systems

New Jersey Chapter of HIMSS

Board Member / Past President

Beacon Partners (now KPMG)

Strategic and operational consultant for large health information technology consulting firm advising large health care systems, small-to-midsize hospitals, as well as physician practice management organizations on optimal approaches to utilizing information technology as a catalyst to achieve both clinical and business transformation goals
•	Led the effort to formulate business intelligence roadmaps and "use cases" for large Midwest health system
•	Project leader on EMR/HIS search-and-selection project for a State healthcare agency.
•	Project leader on multiple HIPAA Security Assessments at multi-hospital systems and large physician practices.
•	Led Meaningful Use Readiness Assessment at a mid-sized multi-hospital system.
•	Heavily involved in multiple aspects of Health Information Exchange (HIE) strategy and deployment
•	Project Manager for Physicians at a large community hospital during a major system implementation – oversaw build of over 400 order sets at go-live and well-developed processes for pre-admission and pre-operative physician referrals.
•	Built detailed growth plan and income-and-expense modeling for large physician practice management association to allow them to rapidly expand but manage their expansion while still providing excellent service.
•	Hosted well-attended webinars (including CHIME “College Live” webinars) and authored papers on key issues such as ARRA/HITECH, Accountable Care Organizations, other aspects of the Affordable Care Act, CPOE, vendor viability, the importance of marketing in health care, new “ANSI-5010” regulations, and many other key topics in health care.
•	Leader of IT Strategy Advisory team – responsible for optimizing utilization and thought leadership activities for a team of twelve Executive Consultants as well as assembling toolkits and collateral for team service offerings. Participant in internal Accountable Care and Meaningful Use Committees.
•	Speaker at national HIMSS conference and other regional conferences.

National Practice Director, IT Strategy Advisory / Executive Consultant

ARISTACARE HEALTH SERVICES

Oversee all IT operations for $90M healthcare organization with locations in NJ and PA. Recruited to build and establish standardized technology and applications infrastructure to support growth. Administer $3M budget and supervise CTO, Director of Business Applications, Director of Clinical Applications, and Help Desk Analyst. Identify areas for improvement and develop strategies and solutions. Carry out vendor selection, RFP creation, and response review, 
Led selection process and negotiated detailed contract terms for enterprise medical records management system, including EMR, admissions, financial, and revenue cycle modules.
Managed development of applications to track metrics in areas such as Patient Satisfaction, Referral Pattern Trending for New Patients, and others.
Served as Transition Leader during initial phases of acquisition process to purchase five new nursing homes. Prepared system integration plans and delivered technical presentations. 
Improved efficiency by automating financial reporting and implementing business intelligence system.
Increased profitability by implementing several cost saving and revenue optimizing tools.
Frequently requested to speak at key health information technology and long term care conferences.

Vice President of Business Integration / Chief Information Officer

CATHOLIC HEALTH INITIATIVES / SAINT CLARE’S HEALTH SYSTEM

Directed all IT operations for four-hospital, $300M hospital organization; following acquisition Saint Clare’s by Catholic Health Initiatives, took on added responsibility for all technology integration functions. Member of all senior leadership committees. Supervised staff of 50,with four direct reports. Administered $11M budget. Ensured alignment of technology initiatives and business goals.
Led award-winning initiative to implement Cerner Millennium enterprise clinical information system. Deployed 17 applications. Completed project within 16-month timeline, on time and within budget.
Earned Project of the Year and Engagement of the Year awards, over 45 other projects.
Achieved close to 100% physician compliance following implementation of Computerized Physician Order Entry (CPOE) system at all Emergency Departments.
Dramatically improved efficiency / accountability by initiating in-house training management system.
Enabled 20% increase in cash collection by rolling out several revenue cycle tools, workflow engines, business intelligence (BI), and document imaging and management solutions.
Developed electronic medical records (EMR) solution adopted as standard for five corporate entities.
One of first health care systems in nation to deploy Cerner BI / quality management suite with EMR.
Increased productivity by deploying hundreds of PCs, printers, and hardware for all facilities.
Frequently quoted in several leading industry publications.
Enhanced efficiency and productivity by implementing new technologies such as VLAN, VoIP, RFID, SharePoint-based intranet infrastructure, in-house developed bed management system, and more.
Increased efficiency through automation of critical systems, including patient satisfaction process.
Effectively retained close to 100% of staff during acquisition process and after.
Improved performance levels by instituting metrics and dashboards.

Vice President of Information Technology / Chief Information Officer

MCKESSON PROVIDER TECHNOLOGIES

Oversaw all hospital and medical information system development and maintenance for $100B Fortune 20 healthcare company’s Revenue Cycle Management Services Group. Supervised team of 11. Managed product / application development and improvement. Assisted sales efforts by creating technical solutions.
Dramatically increased productivity and ROI through automation of critical business processes.
Saved $2M per year account by resolving ongoing issues. Client renewed contract two times.
Streamlined work and reduced costs by building templates to speed up system implementations.
Contributed to revenue growth by acquiring several outsourcing contracts.
Achieved HIPAA compliance for in-house physician practice management system.

Executive Director, Systems and Technology Solutions

HEALTH MANAGEMENT SYSTEMS

Designed and implemented revenue-enhancement systems for hospitals and municipal health departments

Project Manager

Innovative, results-oriented IT Executive with proven ability to direct successful healthcare transformations through the judicious use of technology. Special expertise in consulting, executive leadership, and engaging people at all levels of an organization in areas such as clinical transformation, systems integration, business intelligence, and strategic planning with an awareness of the latest changes in the rapidly-evolving healthcare landscape. A recognized thought leader who has presented at national conferences and has published articles in leading industry journals. 

IT Governance • Project/Program Management • Strategic Planning • Process Improvement • Leadership
Consulting Strategy • Business Intelligence • Operational Streamlining • Affordable Care Act 
System Optimization • Consulting • Meaningful Use • HIPAA Security Assessments
Health Information Exchange • CPOE Design • Team Building 
Search and Selection • System Implementation • Hospital/Physician Alignment

Specialties: analysis, budgeting, business intelligence, business process, Cerner Millennium,  contract management, CPOE, customer relations, data mining, enterprise strategic planning, financial, Help Desk support, imaging, information technology, IT strategic planning, leadership, Microsoft Office, Monarch, presentation skills, process automation, publicity, quality control, sales, thought leadership, vendor search and selection, systems integration,  workflow analysis,

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The Battle

Shari Lueck

Rich Temple

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