Virtual Assistant

SKYIN

This role revolves around ensuring an exceptional experience for the clients.

1. Client experience and satisfaction
Collecting and analyzing client feedback to improve experiences
Overseeing the entire customer journey

2. Itinerary and trip coordination
Curating unique customized itineraries
Keeping itineraries updated with seasonal activities and cultural experiences

3. Crisis and issue management
Ensuring client safety and managing any incidents that arise
Addressing last-minute travel emergencies

Manager of Client Relations

Romel

•	Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
•	Provided direct customer support to internal and external customers.
•	Responded to customer requests for products, services, and company information.
•	Recommended products to customers, thoroughly explaining details.
•	Clarified customer issues and determining the root cause of problems to resolve product or service complaints.
•	Collected and analyzed customer information to prepare product or service reports.
•	Answered product and service questions, suggesting other offerings to attract potential customers.
•	Updated account information to maintain customer records.
•	Answered customer telephone calls promptly to avoid on-hold wait times.
•	Processed customer adjustments to maintain financial accounts.
•	Offered customer advice and assistance, paying attention to particular needs or wants.

Customer Service Sales Specialist

Yusudi

•	Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
•	Carried out day-to-day duties accurately and efficiently.
•	Maintained energy and enthusiasm in fast-paced environment.
•	Improved operations through consistent hard work and dedication.
•	Participated in team-building activities to enhance working relationships.
•	Delivered services to customer locations within specific timeframes.

Business Development Specialist

Mountain Water

•	Developed and delivered engaging sales presentations to convey product benefits.
•	Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
•	Brought Customer Satisfaction Index levels from unsatisfactory to levels acceptable to manufacturer.
•	Increased sales by offering advice on purchases and promoting additional products.
•	Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
•	Enhanced marketing and sales strategies to increase profitability and develop organizational pipeline.
•	Automated contact management system, resulting in better client organization and goal alignment.

Sales Representative

St. Mary's Mission Hospital

•	Reduced downtime in warehouse operations by ensuring reorders were aligned with store sales and backlog.
•	Developed and strengthened supplier relationships.
•	Made valuable contributions to planning of promotions, pricing and inventory levels, enhancing inventory flow, revenue and profits.

Procurement Officer

Kenya Broadcasting Corporation (KBC)

•	Identified new and more cost-effective suppliers through participation in industry networking events, purchasing advantageous packages and cutting costs.
•	Maintained current understanding of pricing structures, market conditions and trends in industry.
•	Evaluated internal needs and developed plans for maintaining optimal supply levels.

Procurement Officer Internship

Virtual Assistant | I strategically help FOUNDERS craft solutions, manage distractions, and focus on their core tasks | Your endless to-do list got you down? Send a DM now.

I’ve been an Executive Virtual Assistant for a while now, and recently, I niched down. 

To support travel entrepreneurs and business owners 

(DMC founders, tour operators, Travel managers, etc...) 

Many are overwhelmed with the constant juggling of: 

- Back-end admin & operations
- Cross-border communication
- Delayed supplier responses, and 
- The pressure to stay visible online.

As an Executive VA, 

I step in to handle the details that keep your business running while you focus on growth and delivering unforgettable experiences.

I help you:

- Organize bookings & client documents

- Build itineraries tailored for each client 

- Respond to leads and manage emails while you sleep

- Repurpose testimonials, manage social media, and keep your brand active

- Set up systems that simplify your daily workflow

And if you run a travel business that promotes Kenya as a destination, 

That's a plus because I’m based right here. 

I understand the culture, suppliers, travel landscape, and most importantly, the expectations of your travelers.

I can be your "on-ground person." 

- Coordinating with your Kenya-based vendors
- Ensuring smooth experiences for your clients 
- Giving you peace of mind knowing someone you trust is right where the action happens & your clients are in safe hands. 

I’m here to make your work lighter, smoother, and more impactful

Whether you're planning safaris, multi-country trips, or cultural immersions.🌍

With experience from a Destination Management Company- SKYIN 

I’ve built a strong foundation in client relations, customer service, and itinerary coordination

All contributing to smooth operations and happy clients.

If you're ready to delegate the chaos and lighten your load, 

Send me a DM or book a CALL. 

Let's talk about your business and how I can support you.

Sharon Muyoka

Career Bloom Coaching

The Career Clarity Formula is the most efficient coaching program for female professionals for gaining actionable career clarity, positioning yourself as a top candidate, and landing your dream job.

I often hear corporate professionals say things like:
“I feel like I SHOULD be happy since I have a good position and make great money, but I’m not. I know there’s something more for me — I just don’t know what it IS.”
“Honestly, I dread going to work. I’m great at what I do, but it’s not fulfilling. It feels like I’m wasting my time and my talent.”

Listen, I’ve helped hundreds of mid-level and senior professionals who’ve felt this way.

First of all, I want you to know that it’s not you. 
Just because you fell into a job at one point doesn’t mean you have to stay there forever.
And changing careers doesn’t mean you have to start at the bottom - I can show you how to position yourself to start at the same income or higher in a new role.
 
You DESERVE to be in a role that makes you excited for Monday, contributes to the world, and is purposeful, meaningful and fulfilling!

Question is…  what is it?!

The reason why simply sending out hundreds of applications to find a new job won't solve your problem is that you’re missing the most important thing:
 
YOU DON’T KNOW WHAT YOU WANT.
 
It’s reeeeeeally hard to find the right job when you don’t know what you’re looking for.
 
Thankfully, finding the right career is easier than you think!
 I’ve helped 600+ of women find and transition into the careers they were meant to do.

My process is simple, easy, and effective.
You’ll be AMAZED that you’ll know your ‘perfect fit’ career in just 30 days.

I am so confident in my process that I guarantee you’ll know what career is right for you in just 30 days. If you aren’t clear on your career in 30 days, you’ll get your money back. 

Book your free career clarity call 👉 https://calendly.com/d/cmy5-69t-5b2/career-clarity-call

Founder I Career Clarity Expert | 5x Certified Career Coach

Enterprise Holdings

With my promotion to Talent Acquisition Specialist, I gained responsibility for managing the hiring and recruiting process for two areas with a total workforce of 450 employees. Through analyzing previous recruiting practices, business needs, and staffing models, I identified ways to substantially enhance and improve the process. I implemented efficiencies that resulted in significant time savings for managers and an improved candidate experience. 

Achievements:
- Exceeded hiring goals by over 140%, filled 250+ positions annually, and increased number of employees hired by 204%
- Consistently ranked in top 6 (out of 239 recruiters) on company-wide talent acquisition performance matrix
- Leverage LinkedIn Recruiter, Indeed Hire, various social media sites, and professional network to target, attract, and develop a diverse pool of quality candidates
- Coordinated full-cycle recruitment including sourcing, pre-screening, behavioral-based interviewing, analyzing and evaluating candidates
- Built relationships with colleges, delivered campus presentations, and represented Enterprise Holdings at networking events and career fairs

Talent Acquisition Specialist l Recruiter

My successful track record in employee development led to my promotion to the position of HR Generalist. In this role I supported 300 highly diverse employees and managers throughout the entire employee lifecycle – from recruiting, on-boarding, career advancement, retention to off-boarding. Upholding high ethical standards, I was quickly able to build strong business partnerships and establishing myself as a trusted resource. 

Achievements: 
- Coached managers and organized leadership trainings resulting in improved customer satisfaction scores, higher employee retention and a 15% increase in the employee performance review completion rate 
- Consulted managers on company policies and the interpretation and application of state and federal employment laws utilizing my ability to easily explain complex topics
- Conducted biweekly new hire orientation trainings and successfully build strong employee engagement from day one on 
- Developed Excel macros resulting in significant increases in weekly HR reporting efficiency and time savings of over 25 hours across the HR team

Human Resource Generalist

My drive and strong performance quickly earned me my next promotion to the role of Branch Manager. My success in this role did not only stem from efficiently running the business operations of two branches, but also from being focused on building a strong team. As hiring manager, I was responsible for selecting the right candidates, successfully on-boarding new hires and supporting employees in their training and career development. 

Achievements:
- Organized monthly training classes for my area, resulting in three Management Trainees successfully passing the company’s management training assessments and earning a promotion
- Received the company’s customer service award two times
- Achieved on rent fleet growth of 32% within six months through coaching my employees on strategic marketing

Branch Manager

As Assistant Manager I took on a leadership role at the Honolulu International Airport location. I supervised, supported and coached a diverse team of 50 employees and quickly established myself as the go to manager for all things training and career development. I also experienced the value of a great mentorship as both a mentor and mentee. 

Achievements:
-	Organized monthly training classes and trained 26 Management Trainees to successfully pass the company’s management training assessments 
-	Helped six employees to get promoted under my leadership
-	Enhanced efficiency of branch operation through implementing significant improvements to the weekly employee schedule

Assistant Manager

As recent graduate I experienced the enormous challenge of finding your first job. After months and months of job searching and writing applications, I was finally offered a position with Enterprise in their Management Training program, which is consistently ranked as one of the best companies for graduates to launch their careers. 

As a Management Trainee I was focused on learning the business operations and gaining experience in sales, marketing, financial analysis, customer service and leadership development. Being driven and goal oriented I  quickly moved through the training program, graduated within nine months and was promoted after just one year.

Achievements:
- Achieved "Top Performer" customer service and sales award four times
- Earned an invitation to "Players Club" five times for excellent performance

Management Trainee

Get clear on your career in 30 days or less. Guaranteed I Career Clarity Expert & 5x Certified Career Coach I Helping women who want to make a career change find their ideal career I DM me "Clarity"

I hate to burst your bubble, BUT… 😮

…This career that leaves you feeling stuck and unfulfilled isn’t what you’re meant to do.
You weren’t meant to spend 40+ hours each week doing work that doesn’t light you up!

Nope!
You’re capable of more!

🤸‍♀️ You’re meant to have a career that makes you come alive! 
🔆 That’s meaningful, exciting, and has a purpose.
🏋️‍♀️ That allows you to step into your full potential. 
💸 And pays you for all that you’re capable of! 

I'm Theresa White, Career Clarity Expert, 5x Certified Career Coach, and the only coach who guarantees career clarity in just 30 days. I’m the secret behind 600+ women who found careers that feel like “pinch me, I’m getting paid to do this?!” Clients consistently call my sessions “epiphanies” and an “answer to questions they’d been asking for years.”

🔸 SERVICES 🔸

The Career Clarity Formula is the most efficient coaching program for female professionals for gaining actionable career clarity, positioning yourself as a top candidate, and landing your dream job. I am so confident in my process that I guarantee you’ll know your right next career step in just 30 days.
 
🔸 CLIENT WINS 🔸

"The results were life-changing. I landed two dream job offers. I negotiated a top salary, more vacation time, and found work-life balance I didn’t think was possible. The Career Clarity Formula didn’t just help me find my dream job; it gave me the tools to believe in myself again."

"Between my first coaching session and getting the offer for my dream position, it took only 6 weeks!"

"It took less than a week to get clear on what I wanted next. I never thought that was even possible after being stuck for so many years."

"Less than 4 weeks into the program, I landed an Executive Director role at a company that completely aligns with my values. Theresa’s program gave me the clarity, confidence, and tools to step into my power as a leader."

"In less than 2 months, I received two job offers, including one for a dream role that’s fully remote, pays double what I was making before, and aligns perfectly with my goals."

“For a decade, I felt deflated, purposeless, and unhappy in my career—and I thought it was too late to make a change. Theresa helped me define my ideal position, and just envisioning it made me feel alive again. I just signed my offer letter, and I am OVER THE MOON about it! Theresa's coaching is literally life-changing.”

🔸 TAKE ACTION 🔸

DM me "Clarity" ✨

Register for my free class 'Start Your Career Change in 3 Simple Steps!' careerbloomcoaching.com/masterclass

Theresa White

𝗠𝘆 𝘁𝗼𝗽 𝟱 𝗧𝗜𝗣𝗦 𝘁𝗼 𝘀𝘂𝗰𝗰𝗲𝗲𝗱 𝗶𝗻 𝗮 𝗝𝗢𝗕 𝗜𝗡𝗧𝗘𝗥𝗩𝗜𝗘𝗪:

𝟭) 𝗡𝗮𝗶𝗹 𝘁𝗵𝗲 𝗙𝗜𝗥𝗦𝗧 𝗤𝗨𝗘𝗦𝗧𝗜𝗢𝗡 “𝗧𝗲𝗹𝗹 𝗺𝗲 𝗮𝗯𝗼𝘂𝘁 𝘆𝗼𝘂𝗿𝘀𝗲𝗹𝗳”:
- Start by briefly giving a background about your experience and current/last role
- Share what makes you unique, let your personal brand shine through, and explain how this makes you the best candidate for the position

𝟮) 𝗛𝗮𝘃𝗲 𝗦𝗧𝗔𝗥 𝗦𝗧𝗢𝗥𝗜𝗘𝗦 𝗿𝗲𝗮𝗱𝘆 𝘁𝗼 𝘀𝗵𝗮𝗿𝗲:
- Prepare 5-8 STAR (accomplishment) stories ready to share: Situation - Task - Action - Result
- Keep all answers to under 2 minutes

𝟯) 𝗔𝘀𝗸 𝗚𝗢𝗢𝗗 𝗤𝗨𝗘𝗦𝗧𝗜𝗢𝗡𝗦 𝗮𝘁 𝘁𝗵𝗲 𝗲𝗻𝗱 𝗼𝗳 𝘁𝗵𝗲 𝗶𝗻𝘁𝗲𝗿𝘃𝗶𝗲𝘄
- Ask 3 questions at the end of the interview 
- Prepare questions that demonstrate your interest in the position, your drive to excel in the role, and show that you’ve researched the company/industry/department

𝟰) 𝗖𝗟𝗢𝗦𝗘 𝗦𝗧𝗥𝗢𝗡𝗚
- Close the interview by thanking the interviewer & expressing your enthusiasm for the position
- "What I want to leave you with is that I'm confident my (top 3 strengths) would allow me to excel in this role"

𝟱) 𝗦𝗲𝗻𝗱 𝗮 𝗧𝗛𝗔𝗡𝗞-𝗬𝗢𝗨 𝗡𝗢𝗧𝗘: 
- As soon as possible after the interview, send all interviewers a personal thank you email
- Summarize what you want the interviewer to most remember about you. Highlight (again) that you are enthusiastic about the opportunity

If you’re ready to stop second-guessing yourself and walk into interviews with unshakable clarity, 𝗗𝗠 𝗺𝗲 “𝗖𝗹𝗮𝗿𝗶𝘁𝘆” and I’ll help you prep like the best version of you.

#CareerClarity #InterviewTips #JobSearch #CareerAdvice

Career Clarity in 30 Days. Guaranteed. | Career Clarity Expert & 5x Certified Career Coach | Podcast Host | The coach behind 600+ women who found careers that feel like *pinch me* I’m getting paid to do this?!

𝗟𝗼𝗼𝗸𝗶𝗻𝗴 𝗳𝗼𝗿 𝗮 𝗳𝘂𝗹𝗹𝘆 𝗿𝗲𝗺𝗼𝘁𝗲 𝗷𝗼𝗯 𝘄𝗶𝘁𝗵 𝗮𝗰𝘁𝘂𝗮𝗹 𝗽𝘂𝗿𝗽𝗼𝘀𝗲 (𝗮𝗻𝗱, 𝘆𝗼𝘂 𝗸𝗻𝗼𝘄, 𝗮 𝗽𝗮𝘆𝗰𝗵𝗲𝗰𝗸)?

𝘏𝘦𝘳𝘦 𝘢𝘳𝘦 𝘧𝘪𝘷𝘦 𝘯𝘦𝘸𝘭𝘺 𝘭𝘪𝘴𝘵𝘦𝘥 𝟣𝟢𝟢% 𝘳𝘦𝘮𝘰𝘵𝘦 𝘳𝘰𝘭𝘦𝘴 with ethical, mission-driven organizations hiring right now:

𝟭. 𝗜𝗻𝘁𝗲𝗿𝗻𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗔𝗜 𝗚𝗼𝘃𝗲𝗿𝗻𝗮𝗻𝗰𝗲 𝗙𝘂𝗻𝗱 𝗟𝗲𝗮𝗱 — 𝗔𝘀𝘁𝗿𝗮𝗹𝗶𝘀 𝗙𝗼𝘂𝗻𝗱𝗮𝘁𝗶𝗼𝗻
💰 $90,000–$130,000
Lead a $15M+ international fund supporting safe, transparent AI governance.
https://lnkd.in/gmk8qBMC

𝟮. 𝗙𝗶𝗲𝗹𝗱 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝘀𝘁 — 𝗔𝘁𝗹𝗮𝘀 𝗖𝗼𝗺𝗽𝘂𝘁𝗶𝗻𝗴
💰 $140,000–$200,000
Build new orgs tackling AI risks and opportunities. A high-impact role at the intersection of innovation and ethics.
https://lnkd.in/g9UTYZzS

𝟯. 𝗙𝗼𝘂𝗻𝗱𝗶𝗻𝗴 𝗚𝗲𝗻𝗲𝗿𝗮𝗹𝗶𝘀𝘁 — 𝗞𝗮𝗶𝗿𝗼𝘀
💰 $90,000–$150,000
Help shape the AI safety talent pipeline and drive strategy across global projects.
https://lnkd.in/g-pTkJUD

𝟰. 𝗥𝗲𝘀𝗲𝗮𝗿𝗰𝗵 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 — 𝗜𝗻𝘀𝘁𝗶𝘁𝘂𝘁𝗲 𝗳𝗼𝗿 𝗟𝗮𝘄 𝗮𝗻𝗱 𝗔𝗜
💰 $90,000–$130,000
Lead research and mentorship programs at the intersection of law, ethics, and AI policy.
https://lnkd.in/g6rcZjRM

𝟱. 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗲𝗿 — 𝗢𝗽𝗲𝗻 𝗣𝗵𝗶𝗹𝗮𝗻𝘁𝗵𝗿𝗼𝗽
💰 $116,977
Run hiring for one of the world’s top philanthropic orgs and help match brilliant people with meaningful work.
https://lnkd.in/gZ5Jr9sC

Hit repost if you know someone who’s job-hunting right now, and save this for yourself because your dream remote job might just be on the list. 💼

#RemoteJobs #CareerChange #WorkFromHome #JobSearch

𝗘𝘃𝗲𝗿 𝗰𝗮𝘁𝗰𝗵 𝘆𝗼𝘂𝗿𝘀𝗲𝗹𝗳 𝗱𝗮𝘆𝗱𝗿𝗲𝗮𝗺𝗶𝗻𝗴 𝗮𝗯𝗼𝘂𝘁 𝘁𝗵𝗲 𝗰𝗮𝗿𝗲𝗲𝗿 𝘆𝗼𝘂 𝗻𝗲𝘃𝗲𝗿 𝗳𝗼𝗹𝗹𝗼𝘄𝗲𝗱? 

The one that still stings a little when you see someone else doing it and think, 𝘵𝘩𝘢𝘵 𝘤𝘰𝘶𝘭𝘥’𝘷𝘦 𝘣𝘦𝘦𝘯 𝘮𝘦?

Yeah. That ache isn’t punishment. It’s a sign. And it’s trying to get your attention.

🎙️ This week on 𝗖𝗮𝗿𝗲𝗲𝗿 𝗖𝗹𝗮𝗿𝗶𝘁𝘆 𝗨𝗻𝗹𝗼𝗰𝗸𝗲𝗱, we’re diving into 𝘵𝘩𝘦 𝘤𝘢𝘳𝘦𝘦𝘳 𝘵𝘩𝘢𝘵 𝘨𝘰𝘵 𝘢𝘸𝘢𝘺, what it really means when your old dream won’t shut up, and how to turn that ache into a map for what’s next.

✅ The real psychology behind career regret (and why it’s secretly useful)

✅ How to uncover the meaning behind the dream you never chased

✅ What to do when you’re tempted to start over

✅ 7 practical ways to feel fulfilled without blowing up your life

By the end, you’ll see that your old dream isn’t gone. It’s just waiting for you to listen.

👉 Listen now on Spotify or Apple Podcasts (link in the comments below)

#CareerClarityUnlocked #CareerChange #PurposeDrivenCareer #CareerPodcast

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The Battle

Sharon Muyoka

Theresa White

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The Battle

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Theresa White

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