Vice President of Partnerships at Flip | 3X Partnerships Leader | Former Amazon Echo and Alexa Sales Lead

Owning all things pipeline and partners for a high-growth VoiceAI startup. Employee #11. Echo/Alexa US Sales Lead for Amazon in early hyper-growth phase from 2015-2017 | 3X Partnerships leader including at Lever (HR Tech) and Conversica (Conversational AI) managing technology and channel / reseller partnerships. | Worked globally across the US and Asia over the past 15+ years. Wharton MBA with an MSc from UC Berkeley.

Shawn Li

Need help with partner strategy and ops? Let’s talk! 🫱🏻‍🫲🏽 | Sr. Director of Channel Revenue Operations @ LogicMonitor 🧢 | 2025 Pavilion 50 Partnerships Executives to Watch in 2025 👀 | Ex-IBM | Speaker & Mentor 🌎

I am a global partnerships and revenue operations leader with 19+ years of experience, including 15+ driving partner strategy, operations, and program development across high-growth SaaS, Cloud, and Technology organizations. I specialize in transforming partner strategies into high-performance, data-driven revenue engines that improve partner experience, reduce friction, and deliver scalable growth. My expertise spans global partner strategy, revenue operations, program design, forecasting, attribution, compensation, PRM/CRM integration, Q2C processes, and partner enablement.

As Head of Global Partner Operations at Tricentis, I lead the execution and operations of the global channel GTM strategy. I rebuilt attribution and reporting frameworks to improve deal attribution and accuracy and reduce quoting issues, launched predictive analytics dashboards that cut forecasting and reporting time, and redesigned the partner portal to drive higher deal registrations and partner engagement.

Previously, I scaled Megaport’s global channel programs, generating $35M+ in net new revenue, building $50M+ in pipeline, and onboarding 350+ new partners while boosting engagement by 50 percent and certifying 600+ partner users. At IBM, I launched new marketplace programs that generated $50M+ in revenue and expanded the ecosystem to 1,700+ partners across 90+ distributors.

I am passionate about building global alignment, enabling partners to thrive, and driving efficient and sustainable growth.

Antonio Caridad

It’s wild how quickly important relationships can fade when life gets loud 🗣.


We get busy, life starts lifing, and suddenly weeks and months 🗓 have passed without checking in on the people who matter.

The best things in my life have always come from relationships. Not deals, not metrics, not AI. People 👊.

That is why I've been watching one of the best relationships builders I know, and my good friend, Josh Katz, turn his superpower into a product.

(curtain opens) Say hello to Knostra!

Knostra helps you stay connected with simple nudges and prompts so your important relationships never slip.

So, if relationships are part of your strategy, take a look: https://knostra.ai/ 😉

Community matters... especially right now.


In this market where things move really fast (or for some... painfully slow 😢), your network is one of your most valuable assets.

And it's communities that bring people together to share knowledge, open doors, and help you navigate whatever’s in front of you.

That's where Pavilion continues to stand out.

A couple of weeks back, Rich Gardner flew to ATX to meet members, listen, help, and talk openly about the future of Pavilion.

And, as always, this community showed up 🔥!

It’s moments like these that remind me how powerful the right communities can be.

A big thank you to Rich and Bijay Alex Mathew for putting this executive breakfast together!

I look forward to more moments like this!

PartnerOps might not be the stars of the show 🥱…


... but they make the show possible 🫳 🎤.

I had a blast joining Tyler Calder on the Get It, Together podcast to talk about one of my favorite topics: why PartnerOps are the unsung heroes behind every high-performing partner team.

Great partnership strategies and programs don’t scale because of fancy dinners or good intentions, they scale because the operational backbone is strong and efficient.

The systems. The processes. The metrics. The alignment. The visibility GTM leaders actually care about.

That’s where the unlock 🔓 happens.

And you know what's crazy (and a massive mistake)? Many partner teams get zero attention and support from RevOps.

Tyler and PartnerStack team, thanks again for having me on to talk about all the practical ways PartnerOps can help empower partnerships and bridge the gap with the rest of the GTM engine.

Want to listen 🎧 to our convo? Find the full episode in the comments.


PS. shout out to my good friend Victoria Flynn for one of my favorite lines ever: “Pitch water 🪣, not innovation, when their hair is on fire 👩‍🚒.”

Incredibly exciting news was shared yesterday 🔥🔥🔥


LogicMonitor has acquired Catchpoint, putting an end to reactive observability.

Did you ask for predictive, AI-powered visibility from cloud to last mile?

✅ You got it, look no further.

Together, LogicMonitor and Catchpoint are redefining how modern businesses run, ending downtime and eliminating blind spots across the backbone of today’s connected world.

Here is what customers get out of the deal:
🔢 Comprehensive insight: Infrastructure, Internet, and user experience data in one place.
🧠 Predictive performance: AI that spots trouble before it becomes downtime.
🙂 Simpler operations: Fewer tools, fewer alerts, fewer headaches.
👀 Internet-aware reliability: Visibility from the cloud to the last mile.
🌎 Global scale: Monitoring from thousands of vantage points worldwide.

Read the press release: https://bit.ly/3KojnTM

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The Battle

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Engagements

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Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Antonio Caridad's LinkedIn Performance

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